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MVP
the misunderstood value proposition
Eric Reiss
@elreiss
EuroIA
30 September 2017
Stockholm, Sweden
DISCLAIMER
• Almost no children or small animals
were harmed during the production of
this presentation.
• Made entirely of recycled electrons
from sustainably maintained atoms.
• All unfair, opinionated generalizations
are mine and mine alone. Live with it!
Lots of issues and buzzwords
Design thinking
Storytelling
Lean / MVP
“Awesome”
“Intuitive”
AI / IoT
Portfolios
Methodologies
Case studies
Research
Lots of issues and buzzwords
Design thinking
Storytelling
Lean / MVP
“Awesome”
“Intuitive”
AI / IoT
Portfolios
Methodologies
Case studies
Research
i i r
n a o
i b d
m l u
u e c
m t
MVP
(Hard to read? Apparently, hard to understand, too.)
Minimum
Viable
Product (or prototype, process…)
The least that needs to be made
Something that people will actually want
The “thing” itself
Frank Robinson
Steve Blank
Eric Ries
Eric Reiss
X
Minimum
Viable
Product
The least that needs to be made
Something that people will actually want
The “thing” itself
What’s the MVP of personal transportation?
If we assume this is for basic transportation first, and enjoyment second,
what are the elementary things a car needs?
Wheels, an engine, a steering mechanism, and controls to make it move and stop.
Trabi vs. Jag
MVP
If you’re a tourist, perhaps a bike or a taxi are all you really need.
Enough features to make it interesting now
Enough future benefits to keep early adopters
A feedback mechanism
Three attributes
“Is the problem I think people have actually
shared by anyone other than me?”
“Does the solution I am building actually solve
the problem I have validated?”
Two questions
You’re not building a product; you’re eliciting
customer feedback:
What are their expectations?
Have I truly identified their “top tasks”?
One reason
The development houses
Make
Vulgar
Profits
Cool Geek!Cool Geek
Cool Geek!Cool Geek
IA UX
UI
IoT
Wireframes
AI
The Cloud
Content modeling
Waterfall
Scrum
Agile MVP
CMS
Lean SEO
Note to reader: Yes. We have to educate our clients.
But do we really want to do this during a pitch?
If we wanted our car fixed, would we really want the
mechanic to trot out and display his entire toolkit?
This is not transparency, it is confusing (and scary) to most clients.
(a miracle
CMS)
(Responsive. Cool, huh?)
Research EUR 0
Strategy EUR 0
IA (sitemap and wireframes) EUR 15k
Design (visual) EUR 10k
Development EUR 150k
CMS license (per year) EUR 20k
Content strategy EUR 0
New content EUR 0
SEO EUR 5k
____________
Total EUR 200k
Typical budget at a dev house
And then there are the ad agencies…
Give us a ton of money
and we will make
everything wonderful.
Mostly
Visual
Promotions
Research EUR 0
Strategy (creative pitch) EUR 30k
IA (sitemap and wireframes) EUR 5k
Design (visual and pasteups) EUR 30k
Development EUR 10k
CMS license (per year) EUR 0
Content strategy EUR 0
New content EUR 15k
SEO EUR 0
____________
Total EUR 85k
Typical budget at an ad agency
So, where does that leave the IA?
Most
Valuable
Player?
We provide context for content
If “content is king” “context” is the kingdom!
What does an IA do?
What are the business goals?
What are the users’ goals?
How can I help both groups achieve these goals?
Three questions to ask yourself
The business plan
The marketing plan
Any other strategic documents
Three things to read
Conduct a competitive analysis
Check out the analytics
Talk to some actual users
Three things to do (research)
What tasks are users currently struggling with?
What are the 10 essential content pages?
What are the relevant success metrics?
Three things to do (thinking)
Let’s talk about the IA of microwave ovens…
(what follows is a couple of goofy examples
about home appliances)
1985
2017
“This is the EU. We have 24 official languages.
So, let’s use icons on this washing machine…”
So back to ovens…
What are the top tasks?
“Turning it on”
“Setting the temperature”
1975
2017
My wife and I bought a new oven…
(Here’s a picture of me trying to take a
reflection-free photo)
I want to:
Turn it on
Set the temperature
And the IA is unreal.
Nice on paper but crazy in practice!
Activate knobs
Select function
Wait through
silly animation
Good to go
(sort of)
Wrong temp.
Press button
Turn knob
On the right menu…
Press button again
Turn knob again
Temperature set
Now to get back
To the first menu…
Press button again
Turn knob again
Good to go!
Oops. Gotta push
one more time…
Preheating (finally)
10
separate
actions!
This is a true MVP!
Most
Valuable
Player
(Here’s how. It ain’t rocket science.)
Do your research
Identify and verify the top tasks
Solve them!
Encourage feedback
Embrace true MVP practices
Recipe for success
Two final questions:
How often have you seen
an MVP approach succeed?
It the MVP concept
actually as useful as it
sounds?
But, if you REALLY insist on
building an MVP…
Fine tune your Trabi
before you worry
about heated seats
in your Jag!
Tack så mycket!
The FatDUX Group ApS
Strandøre 15
2100 Copenhagen
Denmark
Office: (+45) 39 29 07 07
Mobil: (+45) 20 12 88 44
Twitter: @elreiss
er@fatdux.com
www.fatdux.com
Eric Reiss can (usually) be found at:

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