Customer Focus Consulting

Toronto, Ontario Canada

Consulting / Advisory

See: www.customerfocusconsult.com Customer service consultant with deep and wide experience. When you hire me you will achieve profitable results – faster and better. Your organization will be refreshed through the needs of your customer. At present I do much work around managing and improving the day-to-day customer service. I use a widely proven and affordable Customer Experience Workshop methodology for quick results and developing a longer-term game plan. It invariably provides high value to my clients. Also, I have found that many B2B companies have insufficient insight in their Share of Wallet of key customers and who loses and wins. My work provides concrete insight in