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The Journey of an Institution

         Ian Anderson
       Coventry University
Brief History

                                                                    April 2011
                                                                    Creation of a
                                                Dec 2010: EA        programme
                                                extended to other   Office.
                                                projects 2009:
                            June 2010 Smart     Creation of a
                            Card Initiative –   programme
                            JISC Sponsored      office.

              March 2010:
              Realisation



Jan 2010 -
First
Interaction
with the
FSD
Programme
The Journey of an Institution
Corporate Plan

    Smart Campus           Finance review        Academic review Student Satisfaction




   BDSO            M& C         SoLL Business   ITS Business     Finance         Registry        Estates
Business Plan   Business Plan       Plan            Plan       Business Plan   Business Plan   Business Plan




  ITS Busine ss Plan
            Print M anage me nt Syste m           Smart cards       Ne twork upgrade
                        Prince 2                   Atte ndance monitoring




    Smart card proje ct
The Journey of an Institution
How
•   Having the right people on the team
•   Getting backing from the right people
•   Having momentum & commitment
•   Opportunities

• EA is here to stay.
How
• Need some governance around EA

• Need our set of standards
Our Metamodel
The Journey of an Institution
Benefit
•   Align IT with the business strategy
•   Holistic Approach – Joint up & Concentrated view
•   Focus on Benefits of the initiative
•   Full analysis
    – Focus on Services
    – Better assessment of opportunities
    – Improve Implementation / Change Control
•   Better risk assessment of transformational change
•   Reduction in our IT Infrastructure / Reusability
•   Reduce Overspend / Cost
•   Document
Lessons Learnt – Do’s
• Visit & spend time with others who are further along with
  you
• Ask questions and always keep engage with the wider
  community
• Have more than one BA doing the modeling
• Have full support from the senior management team
• Keep pointing out the merits / benefits as you move along
• Invest in the analysis
• Be committed and have someone with the drive to take it
  forward
• Tailor it and looks at works for you & your institution
Lessons Learnt – Don’t
• Don’t talk EA to the business, speak their language
• It is not sufficient on its own it needs to be combined with
  light touch Prince2 or other project management
  methodology
• It is not a magic wand
• Don’t have an EA project, but embed as part of new
  projects
• Don’t do it half heartedly
• Don’t get bogged down, ask for help.
Next
• Embedding EA within our methodology
• Where PM Office sits
• Engaging Externally
   – Modelling Bash
   – Partnering with the states University
   – Provide student internship
   – Potential guest lecturing
   – Still the need for a wider participation group, to keep momentum
     going.
   – AND..... Look at EA as more of a strategic tool not just
     operational!
Thank You

Questions?

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The Journey of an Institution

  • 1. The Journey of an Institution Ian Anderson Coventry University
  • 2. Brief History April 2011 Creation of a Dec 2010: EA programme extended to other Office. projects 2009: June 2010 Smart Creation of a Card Initiative – programme JISC Sponsored office. March 2010: Realisation Jan 2010 - First Interaction with the FSD Programme
  • 4. Corporate Plan Smart Campus Finance review Academic review Student Satisfaction BDSO M& C SoLL Business ITS Business Finance Registry Estates Business Plan Business Plan Plan Plan Business Plan Business Plan Business Plan ITS Busine ss Plan Print M anage me nt Syste m Smart cards Ne twork upgrade Prince 2 Atte ndance monitoring Smart card proje ct
  • 6. How • Having the right people on the team • Getting backing from the right people • Having momentum & commitment • Opportunities • EA is here to stay.
  • 7. How • Need some governance around EA • Need our set of standards
  • 10. Benefit • Align IT with the business strategy • Holistic Approach – Joint up & Concentrated view • Focus on Benefits of the initiative • Full analysis – Focus on Services – Better assessment of opportunities – Improve Implementation / Change Control • Better risk assessment of transformational change • Reduction in our IT Infrastructure / Reusability • Reduce Overspend / Cost • Document
  • 11. Lessons Learnt – Do’s • Visit & spend time with others who are further along with you • Ask questions and always keep engage with the wider community • Have more than one BA doing the modeling • Have full support from the senior management team • Keep pointing out the merits / benefits as you move along • Invest in the analysis • Be committed and have someone with the drive to take it forward • Tailor it and looks at works for you & your institution
  • 12. Lessons Learnt – Don’t • Don’t talk EA to the business, speak their language • It is not sufficient on its own it needs to be combined with light touch Prince2 or other project management methodology • It is not a magic wand • Don’t have an EA project, but embed as part of new projects • Don’t do it half heartedly • Don’t get bogged down, ask for help.
  • 13. Next • Embedding EA within our methodology • Where PM Office sits • Engaging Externally – Modelling Bash – Partnering with the states University – Provide student internship – Potential guest lecturing – Still the need for a wider participation group, to keep momentum going. – AND..... Look at EA as more of a strategic tool not just operational!

Editor's Notes

  1. First heard about it.I wasn’t sure I understood what people were saying (were speaking a different language?However from listenting it seemed the thing that will solve your problemSo it got me intrigued.Mar 2011: I had done some reading abouit, but still wasn’t convinced until the EAPG There was presentations from different people and the penny sttarted to drop has to the potential merit of EA & TOGAFWhen t back to my instutionsenthoused and discussed my understanding with at the time the HEAD of IS (my boss) and my colleague looking after the middleware teamWent on SOA training ---extremelly technical... Don’t ask me April 2010. Started to have more of a feel for the need of EA and its modellingSite visits. Started to unlist the help of our best BA (ince he is in the room), and we went and started to talk with some of the pioners within the HE/FE sector. The site vist become very useful and started to clunch the ides more formelly for me, and slowly getting Ian around, although he wasn’t quite convince yet!We also attended the EAPG, which also gave us an opportunity to discuss the matter further with other colleagues.In Juy we were told that our bid was succesful, so there was no backing out!So we started, and as any Higher education what we did first was buy more books!JISC Bid: Putting a bid together in which we could use EA and assess if EA is an help
  2. Document: Transparency of IT Landscape and documented. Alignment of It with Business StrategyReduce overspendTransparency of IT LandscapeSpeed the change processBetter risk assessmentReduction in our IT infrastrcuture
  3. Smart Card:The introduction of Smartcards and new access control system across the campus will have numerous beneficial applications which would vastly improve systems and processes as well as the experience of our staff and students and reduce our overall costs financially and environmentally.In order to ensure that the new IT solutions aligns to this new strategic goal, we wanting to adopt an EA approach to review and re-design of our business processes and supporting application and technology. Using this approach we are hoping will help us overcome change barriers normally associated with an organisational change.Our Aim:This project aims to demonstrate how an Enterprise Architecture approach can help to overcome cultural barriers associated with a change initiative such as governance, staff roles and responsibilities as well as ensuring that all opportunities are exploited and ensure that new business processes contribute in reducing environmental impact. This proposal will show how we can exploit the benefits of Smartcards and implement organisational wide change through the adoption of TOGAF. Starting point: We thought we ought to try to model how the smart card decision descended from the overall Business strategy, so at all involved could understand why we are doing it and start having exposure to modelling.However our biggest issue was modelling which seemed a key activity. Therefore we joined the EA foundation programme Following discussion with Samia, we invited her to come and run modelling workshop with a subset of of. WE picked a process that we all understood, so made it easier although enrolment is not that easy. We reviewed our first draft of principles and off we wentOct 2010
  4. For our first project and to get buying we needed to have people who would have an appetit for something like this & needing some structure & had political influenceWe run workshops with other It members and users and explained EA, as there was a majority support as most people could clearly see potential benefit by themselves.DiscussionOne quote from our network guy was this would be fantastic “At least we will not what will be affected when unplug something!”By using EA modelling and business process modelling... Allow us to work in a much more structure environment, forcing us to consider the objectives for our to-be model, and suddenly moving away from a “plumbing service”. Allows to easily understands our gaps, thus benefit being seen are being cascaded to other new projects: Student footprint, course approval ... EtcEventually getting some quick wins, through our use of modelling then people start listenting and taking it seriously.Poeple buy-in due to the people involved in the project, present it to outside IT but not as EA or willget blanked faces to start withIt restructureEA here to stay. After dicusion with new COD of IT and some discussion with pro-vc. Sending our project managers on the foundation course
  5. For our first project and to get buying we needed to have people who would have an appetit for something like this & needing some structure & had political influenceWe run workshops with other It members and users and explained EA, as there was a majority support as most people could clearly see potential benefit by themselves.DiscussionOne quote from our network guy was this would be fantastic “At least we will not what will be affected when unplug something!”By using EA modelling and business process modelling... Allow us to work in a much more structure environment, forcing us to consider the objectives for our to-be model, and suddenly moving away from a “plumbing service”. Allows to easily understands our gaps, thus benefit being seen are being cascaded to other new projects: Student footprint, course approval ... EtcEventually getting some quick wins, through our use of modelling then people start listenting and taking it seriously.Poeple buy-in due to the people involved in the project, present it to outside IT but not as EA or willget blanked faces to start withIt restructureEA here to stay. After dicusion with new COD of IT and some discussion with pro-vc. Sending our project managers on the foundation course
  6. For our first project and to get buying we needed to have people who would have an appetit for something like this & needing some structure & had political influenceWe run workshops with other It members and users and explained EA, as there was a majority support as most people could clearly see potential benefit by themselves.DiscussionOne quote from our network guy was this would be fantastic “At least we will not what will be affected when unplug something!”By using EA modelling and business process modelling... Allow us to work in a much more structure environment, forcing us to consider the objectives for our to-be model, and suddenly moving away from a “plumbing service”. Allows to easily understands our gaps, thus benefit being seen are being cascaded to other new projects: Student footprint, course approval ... EtcEventually getting some quick wins, through our use of modelling then people start listenting and taking it seriously.Poeple buy-in due to the people involved in the project, present it to outside IT but not as EA or willget blanked faces to start withIt restructureEA here to stay. After dicusion with new COD of IT and some discussion with pro-vc. Sending our project managers on the foundation course
  7. Document: Transparency of IT Landscape and documented. Alignment of It with Business StrategyReduce overspendTransparency of IT LandscapeSpeed the change processBetter risk assessmentReduction in our IT infrastrcuture
  8. Document: Transparency of IT Landscape and documented. Alignment of It with Business StrategyReduce overspendTransparency of IT LandscapeSpeed the change processBetter risk assessmentReduction in our IT infrastrcuture