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5 Trend Marketers
 Shouldn’t Ignore

     @Ekaterina
#1
The Power of Millennial Generation




@Ekaterina
50% of world population is under 30


 “Digital Natives” are:
 • Sophisticated
 • Educated
 • Connected
 • Global


@Ekaterina
Estimated collective buying power of millennials
      alone in US is $200 billion annually.


     Not only millennials serving as leading
  indicators on media consumption, advocacy
  and social media usage habits among other
     generations, but also they are indirectly
   influencing buying decisions to the tune of
       an estimated $500 billion each year.


 @Ekaterina
3 Truths About Millennials and Brands
                 b

Consumers prefer brands they grew up with


                Millennials are the chief technology
                    officers in most households


             Marketers do not know how
              to market to millennials
@Ekaterina
The good news: millennials do engage with
   brands on social networks (source: Barkley)




@Ekaterina
Peer Influence. Cause Marketing.
             Participation Economy.
• Peer influence is twice as important as
  advertising: 62% of decisions is influenced
  by social circle and family.
  (source: 2011 Mobile Youth Report)

• Responsible brands that create safe
  environment on the planet and for people are
  respected. Cause marketing works.
• Market with them, not to them. Youth believes
  that both product and marketing actions should be
  co-created, that the crowd will always outsmart the
  individual. GenY wants to actively participate and
  be included as partners in the brands they love.
  @Ekaterina
Self-Expression. Experiences.
                 Emotional Stimuli.
• Allow youth to express themselves and elevate
  their own brand, they will be more likely to like
  your. Offer personalization.
•    Facilitate life and deliver tailored experiences:
    they crave adventure and novelty; always looking
    for great stories and memories.
• They are stimulation junkies: emotional stimuli
  creates word of mouth and drives advocacy. Evoke
  happiness, adrenaline-provoking thrills, positive
  surprise, offer challenges. Gamification works.

    @Ekaterina
Instant Gratification.
       Entrepreneurial. Global. Social.
• They are looking for instant gratification. They are
  more impulsive shoppers than the former
  generations (55%); indulgence and luxury shopping is
  a way to relax for them (45%). (source: Barkley)
• They are an entrepreneurial generation. Help them
  succeed.
• They are international: in the global village
  local trends don’t exist.
• They are highly social. Facilitate togetherness
  (online and offline) by bringing youngsters with shared
  passions together.
  @Ekaterina
Content Creation. Status. Mobile.

• 60% are content creators (source: Barkley). Take
  advantage of that.
•    Image and status matter: 40% would pay extra
    for products that is consistent w/the image they
    want to convey (source: Barkley).
    Use me-marketing strategies.
• Mobile device is an indispensable body part.
  Have a mobile strategy.



    @Ekaterina
#2
        Convergence of POEM
    (paid * owned * earned media)




@Ekaterina
Convergence of paid and social media
shows significant brand and sales impact.

          Convergence of mindsets
                       +
        Convergence of departments
                       +
      Convergence of tools and analytics
                       =
           Holistic brand story and
        comparable, improved results

 @Ekaterina
Earned media alone is not enough; brands must
   leverage paid and owned to drive scale.




@Ekaterina
                   Source: Altimeter Group
#3
             Real-Time Marketing




@Ekaterina
To be effective marketers have to
 foster the environment of urgency

•   Brand strategies
•   Content marketing
•   Message and media optimization
•   Alignment with trending topics
•   Engaging audiences at online/offline events
•   Customer service
•   Product development

@Ekaterina
Relevancy has a deadline




@Ekaterina
Relevancy has a deadline




@Ekaterina
@Ekaterina
@Ekaterina
Make marketing personal!




@Ekaterina
Make marketing personal!




@Ekaterina
Real-time marketing is
               a way of thinking




@Ekaterina
Smart Car. Smart Marketing.




@Ekaterina
@Ekaterina
@Ekaterina
World’s Fastest Agency




@Ekaterina
World’s Fastest Agency




@Ekaterina
Don’t insert yourself into conversations where
  you don’t add value or if you don’t fully
          understand the context of




 @Ekaterina
Real-time response takes
             a lot of planning
•   Listening (command centers)
•   Meaningful data, actionable insights
•   Stakeholder alignment
•   Employee and agency empowerment
•   Flexible strategies and editorial calendars
•   On-brand risk-taking (in alignment with
    long-term goals and objectives)
@Ekaterina
#4
     The Rise of Visual Marketing




@Ekaterina
A picture is worth a thousand words




@Ekaterina
Images speak to the heart




@Ekaterina
Images transcend cultures and
              languages




@Ekaterina
Images tell stories




@Ekaterina
They speak louder than words




@Ekaterina
The rise of visual social media
             Generated more referral traffic for businesses
             than Google+, YouTube, and LinkedIn combined


             >90M monthly active users; 40M photos daily


             >300M photos uploaded daily

             >37M copies sold worldwide; >20M users created
             3B drawings within first 7 weeks of launch

@Ekaterina
Recalibrate your content strategy to
          include visuals
• A 2012 study by ROI Research found that 44% of
  respondents are more likely to engage with
  brands if they post pictures than any other
  media.
• Research by M Booth and Simply Measured found
  that on Facebook’s top 10 brand pages photos
  and video drive the most engagement, while
  videos are shared 12 times more than links and
  text posts combined, and photos are liked two
  times more than text updates.
@Ekaterina
2X engagement with visuals on Facebook.
90% higher engagement with timely visuals.




@Ekaterina
Infographics




@Ekaterina
Pinterest




@Ekaterina
Slideshare




@Ekaterina
#5
The Dangers of the Online Influence




@Ekaterina
What is influence?




@Ekaterina
Who are your advocates?




              Die Hard Intel Fan - Damien Bayless
@Ekaterina
Focus on Engaging Your 10%

 Scientists at Rensselaer Polytechnic Institute found
                  that it only takes
                       10%
    of a population holding an unshakable belief in
   order to convince the majority to adopt the same
                         belief.

 In fact, they found that this will always be the case.


@Ekaterina
But instead…




@Ekaterina
And it should be…




@Ekaterina
@Ekaterina
Build Movements!




@Ekaterina
Bonus…#6…
      Social Engagement:
From Dorm Rooms to Boardrooms




@Ekaterina
Executives’ social engagement improves
  brand image, deepens brand loyalty, &
        increases purchase intent
2012 study by BRANDfog:
• 80.6% believe that social media is an important
  communication channel for CEOs to engage
  with customers and investors
• 68.7% believe that C-suite social media
  engagement enhances the perception that a
  brand is honest and trustworthy
• 83.9% believe that CEO social media engagement
  is an effective tool to increase brand loyalty

@Ekaterina
94% of employees believe a social CEO will enhance their brand
                                  (IBM 2012 Global CEO Study)




2/3 of the organizations achieving the                    Companies that embrace social
highest returns reported that the C-suite                 experience 4X greater business
has active advocates of social engagement.                impact.



@Ekaterina               Source: Pulse Point Economics of Socially Engaged Enterprise
Richard Branson,
                 Virgin Group Founder




“…like all other areas of business, CEOs have the opportunity to set the bar.
 By ignoring social networks, they are potentially missing an opportunity.”

 @Ekaterina
Oliver Bussman,
                   SAP CIO
                                           “The greatest value of
                                           social media is gaining
                                         access to thought leaders
                                          in the industry. Frankly,
                                         you would otherwise pay
                                           a lot of money for that
                                                 information.”




 “Social media gives the CIO a public voice on topics like
innovation, business transformation and IT delivery. When
   we communicate value, IT stops being a black box.”

@Ekaterina
Kim Stevenson,
               Intel CIO




@Ekaterina
Conclusion

1. Engage Gen Y and Gen Z, allow them to shape
   your brand.
2. Integrate POEM for a bigger impact.
3. Cultivate the mindset of agility.
4. In shaping your content strategy, don’t forget
   visuals.
5. Don’t create campaigns, build movements
6. Work with your executives on helping them find
   their digital voice.
@Ekaterina
www.ekaterinawalter.com
Twitter: @Ekaterina

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5 Trends Marketers Should Not Ignore

  • 1. 5 Trend Marketers Shouldn’t Ignore @Ekaterina
  • 2. #1 The Power of Millennial Generation @Ekaterina
  • 3. 50% of world population is under 30 “Digital Natives” are: • Sophisticated • Educated • Connected • Global @Ekaterina
  • 4. Estimated collective buying power of millennials alone in US is $200 billion annually. Not only millennials serving as leading indicators on media consumption, advocacy and social media usage habits among other generations, but also they are indirectly influencing buying decisions to the tune of an estimated $500 billion each year. @Ekaterina
  • 5. 3 Truths About Millennials and Brands b Consumers prefer brands they grew up with Millennials are the chief technology officers in most households Marketers do not know how to market to millennials @Ekaterina
  • 6. The good news: millennials do engage with brands on social networks (source: Barkley) @Ekaterina
  • 7. Peer Influence. Cause Marketing. Participation Economy. • Peer influence is twice as important as advertising: 62% of decisions is influenced by social circle and family. (source: 2011 Mobile Youth Report) • Responsible brands that create safe environment on the planet and for people are respected. Cause marketing works. • Market with them, not to them. Youth believes that both product and marketing actions should be co-created, that the crowd will always outsmart the individual. GenY wants to actively participate and be included as partners in the brands they love. @Ekaterina
  • 8. Self-Expression. Experiences. Emotional Stimuli. • Allow youth to express themselves and elevate their own brand, they will be more likely to like your. Offer personalization. • Facilitate life and deliver tailored experiences: they crave adventure and novelty; always looking for great stories and memories. • They are stimulation junkies: emotional stimuli creates word of mouth and drives advocacy. Evoke happiness, adrenaline-provoking thrills, positive surprise, offer challenges. Gamification works. @Ekaterina
  • 9. Instant Gratification. Entrepreneurial. Global. Social. • They are looking for instant gratification. They are more impulsive shoppers than the former generations (55%); indulgence and luxury shopping is a way to relax for them (45%). (source: Barkley) • They are an entrepreneurial generation. Help them succeed. • They are international: in the global village local trends don’t exist. • They are highly social. Facilitate togetherness (online and offline) by bringing youngsters with shared passions together. @Ekaterina
  • 10. Content Creation. Status. Mobile. • 60% are content creators (source: Barkley). Take advantage of that. • Image and status matter: 40% would pay extra for products that is consistent w/the image they want to convey (source: Barkley). Use me-marketing strategies. • Mobile device is an indispensable body part. Have a mobile strategy. @Ekaterina
  • 11. #2 Convergence of POEM (paid * owned * earned media) @Ekaterina
  • 12. Convergence of paid and social media shows significant brand and sales impact. Convergence of mindsets + Convergence of departments + Convergence of tools and analytics = Holistic brand story and comparable, improved results @Ekaterina
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Earned media alone is not enough; brands must leverage paid and owned to drive scale. @Ekaterina Source: Altimeter Group
  • 18. #3 Real-Time Marketing @Ekaterina
  • 19. To be effective marketers have to foster the environment of urgency • Brand strategies • Content marketing • Message and media optimization • Alignment with trending topics • Engaging audiences at online/offline events • Customer service • Product development @Ekaterina
  • 20. Relevancy has a deadline @Ekaterina
  • 21. Relevancy has a deadline @Ekaterina
  • 26. Real-time marketing is a way of thinking @Ekaterina
  • 27. Smart Car. Smart Marketing. @Ekaterina
  • 32. Don’t insert yourself into conversations where you don’t add value or if you don’t fully understand the context of @Ekaterina
  • 33. Real-time response takes a lot of planning • Listening (command centers) • Meaningful data, actionable insights • Stakeholder alignment • Employee and agency empowerment • Flexible strategies and editorial calendars • On-brand risk-taking (in alignment with long-term goals and objectives) @Ekaterina
  • 34. #4 The Rise of Visual Marketing @Ekaterina
  • 35. A picture is worth a thousand words @Ekaterina
  • 36. Images speak to the heart @Ekaterina
  • 37. Images transcend cultures and languages @Ekaterina
  • 39. They speak louder than words @Ekaterina
  • 40. The rise of visual social media Generated more referral traffic for businesses than Google+, YouTube, and LinkedIn combined >90M monthly active users; 40M photos daily >300M photos uploaded daily >37M copies sold worldwide; >20M users created 3B drawings within first 7 weeks of launch @Ekaterina
  • 41. Recalibrate your content strategy to include visuals • A 2012 study by ROI Research found that 44% of respondents are more likely to engage with brands if they post pictures than any other media. • Research by M Booth and Simply Measured found that on Facebook’s top 10 brand pages photos and video drive the most engagement, while videos are shared 12 times more than links and text posts combined, and photos are liked two times more than text updates. @Ekaterina
  • 42. 2X engagement with visuals on Facebook. 90% higher engagement with timely visuals. @Ekaterina
  • 46. #5 The Dangers of the Online Influence @Ekaterina
  • 48. Who are your advocates? Die Hard Intel Fan - Damien Bayless @Ekaterina
  • 49. Focus on Engaging Your 10% Scientists at Rensselaer Polytechnic Institute found that it only takes 10% of a population holding an unshakable belief in order to convince the majority to adopt the same belief. In fact, they found that this will always be the case. @Ekaterina
  • 51. And it should be… @Ekaterina
  • 54. Bonus…#6… Social Engagement: From Dorm Rooms to Boardrooms @Ekaterina
  • 55. Executives’ social engagement improves brand image, deepens brand loyalty, & increases purchase intent 2012 study by BRANDfog: • 80.6% believe that social media is an important communication channel for CEOs to engage with customers and investors • 68.7% believe that C-suite social media engagement enhances the perception that a brand is honest and trustworthy • 83.9% believe that CEO social media engagement is an effective tool to increase brand loyalty @Ekaterina
  • 56. 94% of employees believe a social CEO will enhance their brand (IBM 2012 Global CEO Study) 2/3 of the organizations achieving the Companies that embrace social highest returns reported that the C-suite experience 4X greater business has active advocates of social engagement. impact. @Ekaterina Source: Pulse Point Economics of Socially Engaged Enterprise
  • 57. Richard Branson, Virgin Group Founder “…like all other areas of business, CEOs have the opportunity to set the bar. By ignoring social networks, they are potentially missing an opportunity.” @Ekaterina
  • 58. Oliver Bussman, SAP CIO “The greatest value of social media is gaining access to thought leaders in the industry. Frankly, you would otherwise pay a lot of money for that information.” “Social media gives the CIO a public voice on topics like innovation, business transformation and IT delivery. When we communicate value, IT stops being a black box.” @Ekaterina
  • 59. Kim Stevenson, Intel CIO @Ekaterina
  • 60. Conclusion 1. Engage Gen Y and Gen Z, allow them to shape your brand. 2. Integrate POEM for a bigger impact. 3. Cultivate the mindset of agility. 4. In shaping your content strategy, don’t forget visuals. 5. Don’t create campaigns, build movements 6. Work with your executives on helping them find their digital voice. @Ekaterina