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The “Secret” to
High-Performance Collaboration
Is PRACTICE
Eugene Eric Kim
eekim@fasterthan20.com
The Collaboratory
March 22, 2017
Atlanta, Georgia
What is the best
collaborative
experience you’ve ever
had?
What would your life be
like if all of your
collaborative
experiences were at
least as good as your
best?
What would the world
be like if everyone’s
collaborative
experiences were at
least as good as their
best?
What’s the secret to
high-performance
collaboration?
How do you scale this?
(I was
dissatisfied
with my
impact.
Wanted to
rethink my
approach.)
Everyone is
capable of
getting good
at collaboration.
It just takes
practice.
Most mediocre (or worse)
collaboration experiences
are a result of not practicing
enough.
How much practice do
we need to get really
good at collaboration?
82 games x 48 minutes / game = 65.6 total hours
Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct
11 hours /
month of
performance.
The rest (93%) is practice.
NBA Regular Season
9:1practice : performance
What’s your practice-to-
performance ratio?
Shifting the Culture
Guru-
centric
Practice
-centric
How might we create
structures that
encourage effective
practice?
Ecosystem of Practice (Fitness)
Cost
Supply
Books, articles,
videos, websites
Personal
trainers
Bootcamps, gyms,
club sports, classes
What it is right now
Coverage across the
spectrum, with more lower cost
options + practice-centric paradigm
Ecosystem of Practice (Collaboration)
Cost
Supply
Books, articles,
videos, websites Consultants
Business
schools
One-off
trainings
What it is right now
Gap in options
+ guru-centric
paradigm
Ecosystem of Practice (Collaboration)
Cost
Supply
Books, articles,
videos, websites Consultants
Business
schools
One-off
trainings
What it should be
Bootcamps, gyms,
jam sessions
Shift to practice-centric paradigm
How might we improve
the ecosystem for
supporting
collaborative practice?
Pausing
Asking generative
questions
Listening actively
Navigating power
Acting strategically
Group information
hygiene
Working inclusively
Working iteratively
Synthesizing /
validating
Facilitating alignment
Thinking systemically
Self-awareness
Asking for help
Giving / receiving feedback
Challenging conversations
Weaving
High-Performance Collaboration Muscles
Exercise
Assess
Target
Repeat Cycle Over and Over
Again
Ecosystem of Practice (Collaboration)
Cost
Supply
Books, articles,
videos, websites
Consultants
Business
schools
One-off
trainings
What it should be
Bootcamps, gyms,
jam sessions
Shift to practice-centric paradigm
Shifting culture
starts with you.
How might you better
integrate practice into your
work?
Early results
are
promising.
Learning a
lot, especially
how hard the
journey is.
Thank you! We’ll do a
workout together next.
In the meantime, any
questions?
For More Information
Thanks to Anya Kandel, H. Jessica Kim, and Amy Wu for their
feedback on this talk. Amy also drew the delightful doodles.
Photo credits:
• “Lots of wild bow action.” Juhan Sonin. CC BY.
https://www.flickr.com/photos/juhansonin/4446978255/
Eugene Eric Kim
eekim@fasterthan20.com
@eekim on Twitter
http://fasterthan20.com/

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The "Secret" to High-Performance Collaboration Is Practice

Hinweis der Redaktion

  1. Harmonizing Twinkle, Twinkle, Little Star We all have an intuition about what great collaboration feels like, even if we have low expectations about getting to experience it
  2. My mission over the past 15 years has been to create this world where everyone’s baseline experience is at least as good as that little girl’s was with the harmony How do you create this world?
  3. Scale is the goal. If only certain people can be good at collaboration, then high-performance collaboration is not scaleable, and this vision is not achievable. Convinced this isn’t true. Think about what it takes to do something very hard. Solution: Time and lots of practice.
  4. Hollow success, like a ringer playing basketball Wanted success to stick, so needed to rethink how I was doing the work
  5. You either put in the time or you don’t
  6. If you don’t, your experiences will be bad Jives with my 15 years of working with groups — for myself personally and for others I’ve seen
  7. When you’re performing, results count. Higher cost of failure than when practicing. Don’t know what the right ratio is, but know that our current ratios are wrong
  8. Predominant paradigm: Being good requires special knowledge or talent All of our learning mechanisms are oriented this way None of that works well. Shift paradigm so focus is on practice — how we practice, improving our practice-to-performance ratios
  9. If we had better structures that supported practice, people would practice more The more people practice, the better people would get at collaboration Culture paradigm would start to shift, which would encourage people to create more structures for supporting practice
  10. Collaboration is aggregation of several skills, some of which are context-dependent You can read more about http://fasterthan20.com/collaboration-muscles-and-mindsets/ Workouts start to become clear. Aggregated and public domain at http://fasterthan20.com/workout/
  11. Repetition, repetition, repetition Can start developing programs that support these workouts Lead to the ecosystem shift we want
  12. Hope you’ll walk away from this talk thinking about how you can integrate practice more in your own work and lives Hope you’ll try to convince others to do this as well
  13. Learning Korean at the same time Benjamin was learning English We’re going to trip and fall and suck for probably a long time, but we can still celebrate the little victories along the way. Given enough time, we will eventually get so good at it that we won’t even think about it. Imagine that. What would our world look like if we all became that fluent at collaboration?