1. INV105
Messaging and Collaboration
Strategy
Ed Brill
Director, Messaging and Collaboration
© 2011 IBM Corporation

2. Note:
Information regarding potential future products is intended to outline
our general product direction and it should not be relied on in making
a purchasing decision. The information mentioned regarding
potential future products is not a commitment, promise, or legal
obligation to deliver any material, code or functionality. Information
about potential future products may not be incorporated into any
contract. The development, release, and timing of any future features
or functionality described for our products remains at our sole
discretion.
© 2011 IBM Corporation 2

3. Agenda
● Messaging and Collaboration Marketplace
● 2010 in Review
● Near-term plans for 2011
● Notes / Domino “Next” and other roadmaps
© 2011 IBM Corporation 3

4. Agenda
● Messaging and Collaboration Marketplace
● 2010 in Review
● Near-term plans for 2011
● Notes / Domino “Next” and other roadmaps
© 2011 IBM Corporation 4

5. Marketplace Scorecard
● Lotus Notes and Domino
─ Steady position in a rapidly-evolving marketplace
─ Fastest growing business mobile email platform (IDC, September 2010)
─ Vast majority running 8.5.x release (tracking surveys, support PMRs)
● LotusLive Notes
─ Strong analyst and customer reception out of the gate
─ Competitive consideration opening new opportunities for IBM
● Lotus Symphony
─ Over 50 million copies distributed; even the pirates love us!
● Lotus Protector
─ Personalized control within the familiar Lotus Notes client
─ 99%+ efficacy (ICSA Labs)
5

6. Where Notes/Domino are Winning
● Singapore Airlines
─ Lowest TCO, broadest flexibility
● Small business – VCC Construction
─ 40% increase in new clients
● US Department of Interior
─ “America's Great Outdoors” IdeaJamTM exceeds 400,000 votes
● POSCO Korea
─ Migrated from Oracle Collab Suite to enhance communication
● Wilmar
─ 15,000 users, chose Domino for security, openness over Microsoft
● EUROCITIES
─ Domino collab and event management, Quickr, Portal, WCM
● GM Commercial Holdings
─ LotusLive Notes, migration from Exchange
● With many more great customer stories here at Lotusphere 2011!
6

7. Agenda
● Messaging and Collaboration Marketplace
● 2010 in Review
● Near-term plans for 2011
● Notes / Domino “Next” and other roadmaps
© 2011 IBM Corporation 7

8. Notes and Domino Milestones
● Notes/Domino 8.5.2 release – August 2010
─ Incremental feature enhancements to Notes/Domino/DWA
─ Domino Designer: New editors, controls
─ Quality improvements
─ Performance optimization
─ Better deployment/management
─ Notes Traveler
─ 8.5.2: Linux server, Mobile Installer
─ Traveler Companion for iOS: Now receive and send encrypted mail
─ 8.5.2.1: Android client
● Plug-ins from Tungle, Gist
8

9. Marc Gingras, CEO
Tungle

10. Additional Notes and Domino 2010 Milestones
● March 2010: Free developer and test images on IBM Cloud,
Amazon EC2
● November 2010: Blackberry Enterprise Server Express for Domino
● December 2010: Clustering available 1/1/11 in Domino Collaboration
Express
● Catalog.lotus.com updates
● Major contributions to OpenNTF.org
─ Download volume up 20% Y2Y
─ “Un-release” vehicle
─ One example: New XPages Extension Library – 68 new controls in
one package
─ More coming soon
10

11. Nathan T. Freeman
GROUP Business Software

12. LotusLive Notes—From “coming soon” to “zoom”
Best-in-class enterprise cloud
messaging ✔ April 2010 – Beta
● Hybrid deployment model ✔ June 2010 – Limited availability
● Accessed through the Internet via ✔ August 2010 – General availability
included Notes client or browser
✔
October 2010 -- 2nd Release
● Integrated Sametime instant messaging
● Seamless dashboard integration across
LotusLive
● Included anti-spam/anti-virus
● Available mobile services
● 99.9% SLO
● 25 GB mailbox
12

13. Enterprise e-mail and Collaboration in the Cloud
LotusLive Engage ● Access your LotusLive Notes mail account
Starting at US $8 ─ Navigation integrated into the LotusLive browser
An integrated suite of tools that
combines your business
experience
network with collaboration and ● LotusLive Activities plug-in
coferencing services
─ Surface LotusLive activities in the Lotus Notes
client sidebar
● LotusLive Meetings plug-in
Complete ─ Launch your own – or join another – LotusLive
Collaboration meeting from the Lotus Notes client sidebar
Suite – US $10 ● Sametime community
/ user / month ─ Add LotusLive community to your Lotus
Sametime client (embedded or stand-alone)
configuration
● RSS feeds
LotusLive Notes
Starting at US $5
─ Surface any feed-enabled content in the Lotus
An online version of IBM's Notes client sidebar
popular Lotus Notes e-mail,
calendaring and scheduling
● SAML-based SSO to LotusLive services
product ─ SAML supported for a web only user experience
─ SAML based SSO when with Notes 8.5.1 FP5+
© 2011 IBM Corporation 13

14. Lotus Symphony 3 – Shipped November, 2010
● Lotus Symphony 3 represents the biggest
advancement since we launched public beta of V1 in
fall of 2007
● Rebased on OpenOffice.org 3 code stream –
consistent with the OpenOffice.org community
versioning scheme
● New capabilities and user experience enhancements
throughout
● Major focus on improved support for Microsoft Office
file format and interoperability with Microsoft Office
users
New Features Interoperability Enhancements
• ODF 1.2 Support • MS VB Macro support • Right Sidebar
• Support OLE objects • MS Office 2007 Import • Chart Support
• Business Card, and fidelity improved • User Experience
envelope and Label • Interoperability with • Richer Java & LS API's
templates
OOo improved • New Toolkit
• Add-on installer for
Notes • Graphics objects
• Signed Plugins rendering improved
14

15. Symphony 3 adoption
● Fixpack 1 now available
● Plug-in installers available – No need to upgrade your Notes 8.5.x clients
● LotusLive Connector available – for both Symphony 3 and OpenOffice
● Lotus Symphony Multi-media library now available (visit booth 611 for details)
● Lotus Symphony Quickstart engagements available—contact your IBM rep
15

16. Lotus Protector
● Protector for Mail Security 2.5.1 release – December 2010
─ Anti-Spam Efficacy Improvements
─ ICAP Interface
● Protector for Mail Encryption 2.1 released – December 2010
─ Email encryption to anyone
─ Highly configurable access/delivery methods
● Near-term updates
─ Protector for Mail Security 2.5.2 – expected Q2 2011
─ Protector for Mail Encryption 2.5 – expected Q3 2011
─ Themes
– Extended support for other Lotus platforms
– iOS and Mobile device support
– Enhanced recipient delivery methods
16

17. Agenda
● Messaging and Collaboration Marketplace
● 2010 in Review
● Near-term plans for 2011
● Notes / Domino “Next” and other roadmaps
© 2011 IBM Corporation 17

18. Notes and Domino 8.5.x
● At least one maintenance release planned during 2011
─ Primarily quality and consumability efforts
─ Some feature work, especially in Designer/XPages
─ Learn about Notes enhancements in ID201
─ Symbian^3 support (Nokia) planned in Notes Traveler 8.5.x
● Fixpacks for 8.5.x stream planned at regular intervals
● Marketing and awareness focus:
─ Developer opportunities and power of XPages
─ ISV solutions, enhancing the value of subscription and support
● Don't forget, end-of-service date for Notes/Domino 7.0.x: April 2011
© 2011 IBM Corporation 18

19. Eddie Hasicka
Vice President, Synaptris
© 2011 IBM Corporation

20. High-level Roadmap for 2011+
● Hosted RIM® BlackBerry Enterprise ● Ability to import Contacts within
Server™ (with optionally available LotusLive Notes web in any supported
support for MDS) language
● Disaster Recovery enhancements ● Support for purchasing service
subscriptions as multi-year part
● Support for LotusLive Notes numbers
Traveler™ running on Android-based
mobile devices ● Notes web support for instant
messaging
● Additional mail management controls
for company administrators ● Over-the-wire data transfer
● User experience enhancements ● LotusLive Notes Traveler availability
within LotusLive Notes web (alarm improvements
preferences, font/background/color ● Lotus Protector-based content filtering
updates)
© 2011 IBM Corporation 20

21. Eileen Fitzgerald
Vice President, GSX
© 2011 IBM Corporation

22. GSX and Lotus Live
●Collaboration Availability and Reporting
●Focus on the components of the collaboration Portfolio
●Service Focused, Server Availability does not mean Service Availability
●Non Subjective statistics that measure Quality of Service Delivery
●Client based monitoring solution, low footprint, automated solution.
© 2011 IBM Corporation 22

23. GSX and Lotus Live
●Extension of GSX's offering to include Lotus Live
●IfLotusLive is part of your collaboration Portfolio, simply include it in your
reporting
●Consistent monitoring and reporting tools across the components of your
collaborative portfolio
●Automated reporting and monitoring on quality of service delivery
─ KPI Monitoring
─ Availability
─ Mail routing
─ Replication
─ Response times
© 2011 IBM Corporation 23

24. Eileen Fitzgerald
Vice President, GSX
© 2011 IBM Corporation

25. New in 2011:
Domino Applications in the Cloud
The new Domino Utility Server for LotusLive offers:
● Solution for Domino applications in the cloud or integration with
LotusLive Notes deployments
● Use any access method: The Lotus Notes client included in LotusLive
Notes for mail and apps, or a browser
● IBM Cloud offering, plus others (e.g. Amazon)
● Customers bring existing licenses or new pay-as-you-go flexibility – in as
small as hourly increments
● Managed as part of existing Domino deployments or by IBM xSP partners
● Developer, test, and production images on IBM Cloud today, more OSs
and choices coming
● Developer and test images on Amazon today
© 2011 IBM Corporation 25

26. New in 2011:
LotusLive Symphony
More than editors through a browser
✔ Co-editing – real-time or private
mode
✔ Author presence awareness
✔ Live sections
✔ Contextual commenting &
discussions
✔ Assignment and notifications
✔ Revision history
✔ Task management
✔ Attention management
Web-based collaborative editors for creating, sharing and collaboratively authoring word
processor, spreadsheet and presentation documents

27. Agenda
● Messaging and Collaboration Marketplace
● 2010 in Review
● Near-term plans for 2011
● Notes / Domino “Next” and other roadmaps
© 2011 IBM Corporation 27

28. IBM Social Business Framework
Services and Support
IBM Global Technology Global Business IBM Lab Enterprise Software
Business Partners Services Services Software Services Support
Solutions
Customer Research and Human capital Sales force Partner Supply chain
Operations
experience development management automation collaboration management
IBM Social Business APIs
IBM Value-added Modules Partner Value-added Modules
Business Enterprise Public Social
Commerce Rich media
analytics content mgmt. social networks applications
Business Application Compliance
Social analytics Archiving Gaming
Process mgmt. integration & discovery
IBM Social Business Core Modules
Presence, Messaging Workflow
Profiles Communities Portal
chat & telephony & PIM & forms
Social collab. Meetings Document
Microblogging Mobile Connectors
services & audio/video management

29. Targeting mobile devices
Apple iOS Google Android Nokia Symbian Blackberry
● Users are increasingly demanding access to applications on mobile devices
─ Strategy: Provide a consistent solution capability across the leading smartphone
platforms, iOS, Android, Symbian, Blackberry
● IBM is investing in supporting the needs of developers to target multiple
platforms
─ Starting with Domino XPages apps and Connections mobile web
─ Designing and optimizing for mobile devices from the start of new releases
─ Plan to provide an extensible Social App driven by Connections and the IBM Social
Business Toolkit activity stream. Substantial new opportunities to quickly mobilize a
wide range of existing applications to the major platforms, with consistent
extensibility across platforms
© 2011 IBM Corporation

30. Notes/Domino “Next”
Conceptual objectives
● Innovation
─ Improve end-user ability to focus by aggregating essential information and providing pivots for
projects, topics, people and goals
─ Interact more productively using integrated collaboration services (on-premises or cloud delivery)
─ Leverage social information to further improve collaboration with stakeholders
● Convergence
─ Direct path to cloud by providing familiar user experience, easy interactions with installed clients
─ Support expanding populations on web/mobile devices as their primary/only client by providing an
exceptional user experience at lower cost with a rich, consistent set of capabilities
● Continuity
─ Rapidly deploy new releases, shortening time-to-value and to leverage innovative capabilities
─ Leverage LotusLive-driven improvements to reduce the administration cost for Domino servers
─ Continue to leverage Notes/Domino as a critical business tool; carry forward and evolve Notes apps
© 2011 IBM Corporation

31. Notes/Domino “Next”
Conceptual objectives
● Innovation
─ Improve end-user ability to focus by aggregating essential information and providing pivots for
projects, topics, people and goals
─ Interact more productively using integrated collaboration services (on-premises or cloud delivery)
─ Leverage social information to further improve collaboration with stakeholders
● Convergence
─ Direct path to cloud by providing familiar user experience, easy interactions with installed clients
─ Support expanding populations on web/mobile devices as their primary/only client by providing an
exceptional user experience at lower cost with a rich, consistent set of capabilities
● Continuity
─ Rapidly deploy new releases, shortening time-to-value and to leverage innovative capabilities
─ Leverage LotusLive-driven improvements to reduce the administration cost for Domino servers
─ Continue to leverage Notes/Domino as a critical business tool; carry forward and evolve Notes apps
BETA in 2011, via LotusLive Labs; Planned for delivery in 2012
© 2011 IBM Corporation

32. Themes for future releases of Domino
● Leverage our experience and expertise from building
LotusLive Notes
─ SAML authentication
─ Automated user provisioning
● Automated server upgrades
● Fast fail and preventative restarts
● Integration of adjacent capabilities
─ Across IBM server technology
─ Lotus Protector product family – integrated admin/management
© 2011 IBM Corporation 32

33. Notes “Next”
● IBM Project “Vulcan” user
experience
● Activity stream, ShareBox,
other consistent componentry
● Increased focus on
consumability and deployment
● Web and mobile experiences
accelerate
● XPages, XPages, Xpages
© 2011 IBM Corporation 33

34. Lotus Domino + XPages + Domino Designer
● The RADD platform for developing collaborative, workflow-based, applications
● Seamless integration with Social Business services
─ Access to Connections data though REST services and single sign-on
─ Planned easy integration with the IBM Social Business Toolkit
● Reminders
─ Domino has already adopted key standards: Dojo, OSGi, etc.
─ Domino features a production-proven, performant, NoSQL store
─ The XPages Extension Library on openNTF provides unmatched productivity for
writing OneUI, standards-based, applications integrated with the broader portfolio
● Future direction
─ New Web 2.0 enabled templates (Teamroom...) will be soon available on openNTF
─ Domino Next is planned to provide an OpenSocial Container and will generate
gadgets out of XPages, and participate in embedded experiences
─ Domino Next is planned to provide data access through REST services, including
calendaring and other higher level services
© 2011 IBM Corporation

35. What changes “next”
● Focus on making individual users more productive in order to
enhance overall collaboration
─ The inbox is no longer the center of gravity for collaboration
● Cloud—an integral part of delivery model; absorb complexity
● Web/mobile are primary user experiences
● Productivity tools move to background, collaboration around
content moves to center
© 2011 IBM Corporation

36. What doesn't change “next”
● All your Notes apps continue to run
─ Opportunities to transition to XPages abound
● Core architecture for Notes/Domino
● Commitment to interoperability, flexibility, low TCO
● Strong partner ecosystem
● Linked value across IBM collaboration portfolio
© 2011 IBM Corporation

37. Call to Action
● Ifyou have not already, upgrade to Notes/Domino 8.5.2
● Consider money-saving, fast-acting benefits of Lotus
Symphony and Lotus Protector family
● Evaluate LotusLive Notes+Engage for the best in cloud
collaboration
● Learn XPages
● Help us plan for the next release in usability labs, meet
the developer labs
● Be a reference customer – tell your story
© 2011 IBM Corporation

38. Thank you
ed_brill@us.ibm.com
www.edbrill.com
Twitter: @edbrill
© 2011 IBM Corporation

39. Legal Disclaimer
© IBM Corporation 2011. All Rights Reserved.
The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information
contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy,
which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other
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altering the terms and conditions of the applicable license agreement governing the use of IBM software.
References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or
capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a
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All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental
costs and performance characteristics may vary by customer.
IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International Business Machines
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Other company, product, or service names may be trademarks or service marks of others.
All references to Rennovations refer to a fictitious company and are used for illustration purposes only.
© 2011 IBM Corporation 39

40. © 2011 IBM Corporation 40