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INV101 Strategy in Action:
Messaging and Collaboration
Ed Brill | Director, Product Line Management
IBM Collaboration Solutions

Twitter: @edbrill / Hashtag: #LS12MCS




© 2012 IBM Corporation
IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal
without notice at IBM’s sole discretion.

Information regarding potential future products is intended to outline our general product direction
and it should not be relied on in making a purchasing decision.

The information mentioned regarding potential future products is not a commitment, promise, or
legal obligation to deliver any material, code or functionality. Information about potential future
products may not be incorporated into any contract. The development, release, and timing of any
future features or functionality described for our products remains at our sole discretion.




                                                                                            2 |   © 2012 IBM Corporation
Agenda

■   2011 in review
■   IBM Lotus Notes/Domino 8.5.3
■   Customer succes story: Petrobras
■   IBM LotusLive Notes and IBM SmartCloud for Social Business
■   Productivity: IBM Lotus Symphony, Apache OpenOffice, and IBM Docs
■   Lotus Notes/Domino Social Edition, Connections Mail




                                                                   3 |   © 2012 IBM Corporation
2011 in Review
■   Continued market momentum as collaboration blends into the broader social business market
■   Notable growth areas:
     ─ Lotus Domino Express
     ─ Domino Servers
     ─ Lotus Protector for Mail Security
     ─ Deployments of Notes/Domino >100,000 seats
■   Adoption rate of Notes/Domino 8.5.2 exceeds expectations
      ─ 8.5.1/8.5.2 now more than 70% of active installed base
■   Notes Traveler – expanded devices, capabilities, part of best mobile collaboration strategy
■   XPages momentum
      ─ Thousands of active XPages developers worldwide
      ─ OpenNTF over 20,000 downloads/month
      ─ More support, more templates, more integration, more more more!
■   LotusLive Notes – customer adoption accelerating
■   Lotus Protector – Cumulative 99%+ effective, no false positives
■   Lotus Symphony – Enterprise adoption; Apache OpenOffice project launch
                                                                                      |   © 2012 IBM Corporation
|   © 2012 IBM Corporation
Lotus Notes/Domino 8.5.3




■   New entitlement to IBM Connections Files | Profiles
■   Simplified licensing, including revised Domino Express terms
■   Quality and consumability improvements throughout
■   Mail, calendar improvements in Notes and iNotes
■   New tools in Domino (e.g., PIRC, FTI on separate volumes, IMAP drop sessions)
■   Significant updates to XPages/Designer (e.g., perspectives, Java design element,
    XPages preloading)
■   Notes Traveler front- and back-end updates (e.g., Android client “3.x/4.x,” Apple
    iOS5, device approval, Symbian^3)



                                                                                        |   © 2012 IBM Corporation
IBM XWork Server

■   New offering designed for ISVs and IBM Business Partners who need a well-
    priced, easy-to-sell, XPages-based offering that allows them to quickly develop
    and deliver collaborative social business applications for web and mobile
    devices
■   Provides an attractive and VERY simplified pricing and packaging approach for
    XPages technology via a lower, fixed-term license cost (also lowers the cost of
    the technology to the customer)
■   Allows partners and ISVs to deliver their existing IBM Lotus Domino
    applications to new customers
■   Delivers eXceptional Work experiences
■   Offering is based on Lotus Domino Utility Server but with license restrictions
      ─ 4 applications only
      ─ 4 .NSFs per application
      ─ Additional applications supported via additional license (up to 8 apps)
      ─ Replication is restricted to other IBM XWork Servers



                                                                                      |   © 2012 IBM Corporation
Great feedback from the XWork Server announcement!

                                                                  Congratulations IBM. This is something
                                                                  asked for by the community and you
                                                                  delivered. Thank you.

                                                                  -Bruce Elgort, OpenNTF Chair



 The new IBM XWork server is sure to make life                      ISW has a number of solutions that we will shortly be
 easier for ISV's to licence and bundle their solutions -           delivering on the XWork server. This revised licensing
 especially for customers who aren't existing Domino                model breaths new life into these solutions and enables
 shops, or who wouldn't consider a "Lotus" or                       clients to take on a more cost effective infrastructure
 "Domino" based application.                                        based on an application basis.
 - Mat Newman, iTeam Australia                                      - Adam Brown,ISW




                                                                            First time in Lotus history I get the opportunity to
                                                                            offer custom software solutions based on Lotus
                                                                            technologies in heterogenous environments for a
   With the of launch of the XWork Server, we can now offer the             managable yearly fee .... not being limited to
   power and flexibility of XPages applications to nonLotus                 Domino environments and fighting the IBM Domino
   shops at a cost effective price.                                         licensing menace. Nearly as nice as sliced bread. ;)
   -Geoff Higgins, Team Solutionz                                           - Lutz Haller,LHITC



                                                                                                                 |   © 2012 IBM Corporation
Notes & Domino 8.5.3 Upgrade Pack 1
■   Released December 14, 2011
■   Delivers a set of application development capabilities on top of 8.5.3
     ─ Upgrade Pack 1 delivers new features using plugins
     ─ Applicable to Domino, XWork Server, Notes, Domino Designer
     ─ Does not modify the 8.5.3 base content in any way
■   Contents:
     ─ XPages Extension Library (Most but not all of the capabilities currently on OpenNTF)
     ─ Updated templates built with controls in Extension Library
          ‒   Teamroom: XPages UI including mobile access
          ‒   Discussion: new mobile access
     ─ Domino Access Services: New REST APIs




                                                                                         |   © 2012 IBM Corporation
XPages at work—
                     Risk Based Inspection +
■   Challenge: Capturing Asset Knowledge across a multi functional team
     ­ The ABB RBI+© consultancy process is used by leading
       process industry organisations to ensure the continued safe
       operation of their plants.
   Solution Description
     ─ The XPages solution underpins a highly
       collaborative process combining the
       knowledge and experience of both the ABB
       Consultants and the client operating teams.
   Benefits:
     ­ 30% reduction in time taken per study
     ­ $3m + savings for ABB and their customers
     ­ Visualises ABB’s RBI+© methodology
     ­ Full fidelity Notes and browser functionality
       allows seamless off-line working
     ­ Deployable on premises using IBM XWork Servers


                                                                      |   © 2012 IBM Corporation
Adopting Notes/Domino 8.5.x at
Petrobras
Alfredo Vinhais




© 2012 IBM Corporation
|   © 2012 IBM Corporation
■ Founded by the Brazilian Government in 1953

                         ■ A public-private joint-stock company, with the Brazilian Government
                           as the main shareholder

                         ■ Largest company in Brazil and the world’s third largest energy company by
                           market value according to the PFC Energy 50 ranking (2011)

                         ■ The world’s 34th largest company by revenue (US$ 120,052 billion) and 8th
                           company by profit (US$ 19,184 billion) according to Fortune 500 ranking of
                           largest companies for 2010

                         ■ Its shares are traded on the stock exchanges of São Paulo, New York,
                           Madrid, and Buenos Aires, with over 1 million investors




© 2012 IBM Corporation
■ Petrobras is a energy company that operates in the following segments:
         ► Oil and gas Exploration and Production
                World Leadership in Deep Waters
                Pre-Salt Layer, a New Frontier
          ► Refining, Transportation, and Trading
          ► Distribution of oil products
          ► Petrochemicals
          ► Electrical Energy
          ► Biofuels




           ■ Petrobras performs its activities in a clear,
           ethical manner, aligning profitability, social, and
           environmental responsibility




© 2012 IBM Corporation
|   © 2012 IBM Corporation
Current Installed Base of IBM Products


■   120,000 IBM Lotus Notes users (116,000 in Brazil and 4,000 abroad)
■   Almost 300 Domino Servers worldwide
■   13,000 IBM Quickr users
■   8 Quickr Servers; ~ 1,000 Places
■   10,000 IBM Sametime Connect Users and 80,000 Sametime Entry Users
■   1,500 IBM Lotus Traveler users (70% iOs and 30% Android)
■   5,000 BlackBerry users
■   300 Lotus Notes / Domino Applications in 40 Servers with more than 10,000
    databases.
■   6 years of AVP (Accelerated Value Program) and 15 years of partnership in
    collaboration space




                                                                        |   © 2012 IBM Corporation
What have brought us here!
■   In early 2009 with the world crisis, Petrobras started a cost optimization
    program.
■   Petrobras IT called IBM to work together to reduce the TCO of the Mail
    Service
■   At that time, Petrobras was using in Brazil:
      ●  32 mail clusters each one with 2 members in production and 1 in disaster
         recovery data center.
      ●  5,000 registered users per cluster.
      ●  IBM Lotus Domino server 7.0.2 (32bits) in AIX pSeries and IBM Lotus Notes
         6.5.5 in Windows XP directly connected to the servers.
      ●  Decentralized administration in 8 different data centers and cities in Brazil.
      ●  Daily full backup performed in disaster recovery site (no transaction logging)
      ●
         3rd party products: Anti-virus and Auditing tools




                                                                             |   © 2012 IBM Corporation
Key actions to reduce the TCO of the Mail Service
■   Server Side
     ●
        Certified all 3rd Party Applications
     ●  Upgraded Domino Servers to 8.5.x 64bits
     ●  Enabled Transaction Logging
     ●  Enabled DAOS
     ●  Performed Server Consolidation and Optimization
     ●  Centralization of the Domino Administration

■   Client Side
     ●  Created Local Replicas of Existing Mail Files
     ●  Upgraded Notes Clients to 8.5.x
     ●  Utilized Document Compression
     ●  Simplified User Naming Convention


                                                          |   © 2012 IBM Corporation
TCO Reduction Results
      Actions                          Savings                                     Results
   Enable local mail           37% average network traffic        39 MB / user / day network traffic reduction
 replica – Notes 8.5.x                 reduction                             (Over 42% average)
    Enable DAOS                30% disk storage reduction                  30 TB storage reduction.

  Increase # users           40% more users registered per        Reduce from 32 to 22 Mail Cluster in Brazil.
registered per cluster         cluster ( 7,000 registered )       ~30% pSeries hardware and server licenses
                                                                                  reduction
 Upgrade to Domino         Disk I/O usage reduced by 37% and       Savings helped to compensate hardware
8.5.x and re-certify 3rd    CPU reduced by 18% but memory         increase for 64 bits, # users, trans. log. and
   party products                    usage increase                              3rd party app.
 Consolidate pSeries         30% Data Center Cost reduction          Present servers are in process to be
     hardware                                                         consolidated in a new Data Center
 Enable Transaction        Backup operation and tapes usage        Backup cycle reduce from 12 to 2 hours
      Logging                   reduced dramatically                Over US$300,000 reduction per year

Simplified User Naming       Over US$ 500,000 help desk and          In addition to the expected savings,
     Convention            service desk cost reduction per year    increase of server performance, stability
                                                                                and availability.
 Centralization of the           Reduction of 15 Domino               ~30,000 man hour per year saving
Domino Administration                Administrators


                                                                                                    |   © 2012 IBM Corporation
Next Challenges for 2012 with IBM
■   New AIX hardware in production and disaster recovery sites. Upgrade OS to
    AIX 7.1
■   Consolidate even more!!! Push the limit to 12.000 registered users per cluster
    Reduce from 22 to 14 mail clusters in Brazil
■   Increase the upper limit of Mail quota policy and Maximum message size from
    8 to 12 MB
■   Upgrade IBM Lotus Domino to 8.5.3 FP1
■   Acquisition of new 6.000 tablets, all connected to corporate mail service and
    future UC and Social Network solutions.
■   Analyze UC solutions integrated with IP Telephony and Video Conference
    MCU
■   Analyze Social Network solutions
■   Analyze Cloud services offers for Collaboration environment.




                                                                          |   © 2012 IBM Corporation
Thank you.
Alfredo Vinhais
alfredo.vinhais@petrobras.com.br

Pietro Torchia
pietro_torchia@us.ibm.com




© 2012 IBM Corporation
LotusLive Notes—At the speed of SaaS
■   17 months in market – five major releases!
■   Introduced “Domino Utility Server for LotusLive” in March 2011; run your Domino
    applications in the IBM SmartCloud or with hosting partners
■   Global acceptance – large and small organizations
■   True SaaS model – evolving based on customer requirements


■   Competitive differentiators:                        Apr 2010   BETA
     ─ Hybrid architecture                              Jun 2010   Limited Availability
     ─ Included Notes client and instant messaging
                                                        Aug 2010   General Availability
     ─ Dashboard experience for end-users
                                                        Oct 2010   2nd release
     ─ Flexibility
                                                        Feb 2011   3rd release
                                                        Jun 2011   4th release
                                                        Dec 2011   5th release


                                                                            22 |   © 2012 IBM Corporation
LotusLive Notes—Recent releases

                 Q2 2011                                                       4Q 2011


LotusLive Notes GA4                                  LotusLive Notes GA5
●
    Focused work on improved quality,                ●
                                                         Self-service Trials
    deployability and supportability                 ●
                                                         Administrator-controlled white/black lists for
●
    The ability to point MX records at LLN service       inbound mail messages
    for customers running in the Hybrid              ●
                                                         FTP initial mail file data transfer (aka
    configuration                                        “Over-the-Wire mailbox data transfer”)
●
    Support for outbound internet mail (SMTP)        ●
                                                         Embedded Sametime support for LLN web
    routing control                                      users (to on-premises Sametime
●
    Enhanced support for Disaster Recovery               community)
●
    Enhanced documentation for: a) Hybrid            ●
                                                         Embedded Sametime support for LLN web
    setup based on customer user cases, and b)           users (to LotusLive Sametime community)
    customer trouble-shooting                        ●
                                                         Support for preventing end-users from
                                                         emptying their trash folder
●
    Japan data center (Q3)                           ●
                                                         Support for administrator-specified “soft
                                                         delete” period


                                                                                                |   © 2012 IBM Corporation
IBM SmartCloud Notes—Roadmap
                                                                     TARGETING
*Items listed are subject to change without
notice at IBM's sole discretion                                      2H2012
                                                   UNDER CONSIDERATION:
                    TARGETING
                                                   ●
                                                       SmartCloud offering for mail hygiene
                     1H2012
                                                   ●
                                                       SmartCloud offering for content filtering
   IN PROGRESS:                                        (DLP-type functions)
   ●
     IBM SmartCloud branding                       ●
                                                       SmartCloud offering for e-retention
   ●
     Password expiration
                                                   ●
                                                       Support for Rooms & Resources in the
   ●
     LLNotes ↔ LotusLive password sync
                                                       Service-only configuration
   ●
     Support for IMAP access to end-user
     mailboxes
                                                   ●
                                                       Support for mail-in databases
   ●
     Support for DJX                               ●
                                                       Additional enhancements to LotusLive
   ●
     Administrator enhancements for precise            Notes web embedded Sametime
     control over end-user mail deletion           ●
                                                       HA Traveler
   ●
     Detailed metrics and reporting for            ●
                                                       Convert from Hybrid to fully Hosted
     monitoring mail usage within a company            configuration
   ●
     Administrator tools for monitoring security
     and mail delivery within a company
                                                   ●
                                                       Support for Return Receipts when
                                                       sending e-mail over SMTP
   ●
     Improved economics for hosted BES


                                                                                        24 |   © 2012 IBM Corporation
Lotus Symphony 3 software—flexibility and choice


  Freedom to create                               Freedom to choose
  An open, extensible programming model           Desktop operating system (Microsoft
  based on open source code                       Windows, Linux, Mac OS)
  Support for multiple file formats and the       Content management systems
  ability to export to Adobe Portable
  Document Format (PDF) files                     Cloud environments

  Ability to easily interchange documents         Programming languages and environment
  with Microsoft Office and OpenOffice users      Collaboration platforms (email, social,
                                                  unified communications)
                                                  File formats (vendor specific vs. open
                                                  standards based)



            Don't let a tool that provides commodity function dictate your
            entire desktop strategy and choice of other applications
                                                                                       |   © 2012 IBM Corporation
New in Symphony 3.0.1
■   Symphony 3.0.1 includes all
    fixpacks since Symphony 3.0
    was released
■   1 Million row support added to
    spreadsheets
■   New Home page design with
    active content – recent files
■   New Chart types
■   New Speaker notes view
■   New IBM Connections plugin
     ─ Updated LotusLive plugin




                                     |   © 2012 IBM Corporation
IBM Lotus Symphony Mobile Viewers
Available for Android               Available for iOS devices
devices and Tablets                 and Tablets




                                                            |   © 2012 IBM Corporation
Desktop productivity from here – Apache OpenOffice

■   IBM intends to stop developing Lotus
    Symphony as a fork of the OpenOffice.org
    code
■   We intend (and have already started) to move
    our resources and Symphony code into the
    Apache OpenOffice community.
■   We intend to continue our development work
    on new features, updates and new releases
    working in the community.
■   IBM has invested in resources skilled at
    OpenOffice contributions, including a lab team
    in Hamburg that has worked on the project for
    several years




                                                     |   © 2012 IBM Corporation
Proposed New Look for Apache OpenOffice Version 4




                                                    29 |   © 2012 IBM Corporation
Extending the IBM Portfolio with IBM Docs
  Web-based collaborative editors for creating, sharing and collaboratively authoring word processor
  documents, spreadsheets and presentations



                                                More than editors through a browser
                                                          ✔   Real-time co-editing
                                                          ✔   Author presence awareness
                                                          ✔   Live sections
                                                          ✔   Commenting & discussions
                                                          ✔   Assignment and notifications
                                                          ✔   Revision management
                                                          ✔   Task management
                                                          ✔   Attention management
Designed to support both SaaS offerings through IBM
Commercial offerings, like LotusLive as well as private
cloud implementation in customers' data centers.                            Now in
                                                                             beta!        30 |   © 2012 IBM Corporation
Notes and Domino in 2012 – anticipated releases

■   Notes/Domino 8.5.3 Upgrade Pack 2
■   High availability architecture for Lotus Notes Traveler
■   An incremental 8.5.x maintenance release
     ─ few new features, primarily quality and consumability
     ─ Will roll-up Notes/Domino 8.5.3 Upgrade Pack 1 and 2
■   A feature pack, Notes/Domino Social Edition, atop the 8.5.x maintenance release
     ─ Easier to consume than going to a “9.0”
     ─ Implement when and as you are ready




                                                                      31 |   © 2012 IBM Corporation
Adding Social Capabilities to XPages
■   Wrap XPages as OpenSocial gadgets
     ─ Allows XPages to participate in Embedded Apps
■   New data sources to access any XML and JSON REST services
     ─ New Connections dedicated data sources (Communities, Profiles...)
     ─ New data source and libraries to deal with the Activity Streams
■   New controls to deal with the public social networks
     ─ Connect to LotusLive, Dropbox, Facebook, Twitter...
■   Seamless handling of authentication/authorization mechanisms
     ─ Supports single sign-on, OAuth, Basic Authentication...
■   XPages Social Enabler available now on OpenNTF
     ─ See the introduction video:
     ─ http://www.openntf.org/blogs/openntf.nsf/d6plinks/NHEF-8M5CNA




    See AD104 - XPages, Made Social & AD105 - Use IBM Lotus Domino
    and XPages for Your Social Business                                    32 |   © 2012 IBM Corporation
Notes & Domino Social Edition

■   A feature release, primarily focused on client/interface improvements
■   How Notes/Domino will be extended to provide modern, in-context social
    collaboration capabilities:
     ─ Incorporation of a social application container, based on the OpenSocial standard
     ─ The OpenSocial container is a standards-based platform for development of a
       reusable set of “gadgets” from both IBM and third parties (e.g., social mail, activity
       stream, embedded experiences)
     ─ Common container APIs to give gadgets access to data and integration points to run
       in-context
     ─ “Embedded Experiences” - bringing collaboration in-context results in tighter
       integration across iNotes, Connections, Notes, app dev (Xpages), and third party
       products and services
■   Increased emphasis on web and mobile interfaces
■   Continuous improvements to Lotus Notes, Notes Traveler, Domino Designer


                                                                                   |   © 2012 IBM Corporation
Domino Social Edition / 8.5.x planned enhancements

■   SAML support (1.1 and 2.0)
■   SHA-2 support for S/MIME
■   OAuth credential store
■   Database Management Tool
     ─ All-in-one performance of database maintenance tasks: e.g. compact, index updates, etc.




                                                                                       |   © 2012 IBM Corporation
Notes Traveler Social Edition planned enhancements
■   Significant update to Android client
     ─ Tablet-focused UI, including improved monthly calendar view
     ─ IBM Sametime presence integration
     ─ To-dos
■   Support for Windows Phone, specifically Nokia and HTC
■   iOS To-Dos




                                                                     |   © 2012 IBM Corporation
Notes Social Edition planned consumability
enhancements

■   Click on URLs in edit mode
■   Categorize inbox by date (“Today”, “Yesterday”, “Last Week”)
■   Single click mail/calendar/contacts
■   Rolling calendar view (additive weeks)
■   Weekly planner view
■   Mac Cocoa support




                                                                   |   © 2012 IBM Corporation
Lotus Notes Social Edition – Homepage




                                        |   © 2012 IBM Corporation
iNotes Social Edition planned enhancements

■   IBM OneUI Theme adoption
■   Calendar and Meeting Notices forms upgraded to new iNotes Ajax framework
    and greatly improved web experience
     ─ Improved layout of forms
     ─ New highly interactive scheduler control with improved design for recommended meeting times
     ─ No more modal dialogs (inline lightboxes)
     ─ Improved Rooms and Resource selection
     ─ Display current availability when processing invitations and reschedule requests
■   Connections Files integration (similar capability to existing Lotus Quickr
    integration)
■   Leveraging IBM Docs for web-based attachment viewer
■   Improved attachments area with HTML5-based Files Drag and Drop
■   SAML-based Single Sign-on (SSO)




                                                                                          |   © 2012 IBM Corporation
Consistent Context
   Work more efficiently through a completely integrated user
   experience that brings information to you through aggregation and
   embedded experiences



Integrated
navigation




                                                Easy access to the people
                                                you work with




                                                                            39 |   © 2012 IBM Corporation
Integrated Home Page
Become an expert user faster due to a single look-and-feel, home
page, newsfeed and common components across services,
products and deployments


                                Filtering controls.

                                                             Mail widget for Inbox
                                                             access
Enterprise
Newsfeed




                                                                 Calendar widget




                                                                    40 |   © 2012 IBM Corporation
Embedded Experiences
Enables you to work faster and smarter by avoiding context
switching and infusing socially oriented collaboration capabilities




                                                         Embedded experiences ease
                                                         transient interactions with content
                                                         within mail and other applications




                                                                           41 |   © 2012 IBM Corporation
Notes Application Player Plug-in for Windows


■   Objective: Address key gap in adopting an enterprise web strategy
■   “No need to replace those cabinets, just reface them”
      ─ Either through plug-in or XPages modernization
■   Result: Applications run in a browser with no modification
■   No email support, designed to work in conjunction with iNotes
■   Lightweight install, similar to other plug-ins in size, deployment time and
    configuration requirements
■   Windows only
■   Firefox and...




                                                                             42 |   © 2012 IBM Corporation
The future of mail is social
    IBM Connections Mail is the evolution of collaboration and messaging
    
        Not a product – a service you can tap into wherever you are
    
        Brings all your interactions together in one place – mail, social homepage,
        communities, centralized/shared information, business applications and
        processes
       Accessible from anywhere – using your device of choice
       Tailored to you and your device
    Evolved capabilities
       Simple – intuitive and easy to use
       Integrated – find what and who you need in one place, without switching
        between applications
    
        Social – the familiarity of e-mail in the context of a social networking experience
    
        Secure – mitigates security risks
“Very soon, you won't be able to see email and social networking separate. Email will not die,
it will in fact have more flavour and will be more integrated."
    -- Neha Gupta, senior research analyst, Gartner
                                                                                43 |   © 2012 IBM Corporation
Connections Mail
Planned for IBM Connections “Next”
■   Connections Mail moves activities previously conducted in the inbox
    across social communities
■   Shifts the focus and orientation to a people-centric approach rather than
    document-centric; from “sending to sharing”
■   Integration of social capabilities within the business process promotes
    uptake of social tools
■   Improved use of contacts and people in your social network
■   Promotes access to current data so business decisions are not made with
    outdated information
■   Over time, Connections Mail connects the user to just the conversations
    and content they need
■   Delivers an environment where information you need finds you, rather than
    you having to find information
■   Available for both Domino and Exchange messaging server environments




                                                                                44 |   © 2012 IBM Corporation
Be In Mail Without Being In Mail




                                   45 |   © 2012 IBM Corporation
Beyond 2012


■   Feature release again intended 12-18 months beyond
    Notes/Domino “Social Edition”
■   Server and user interface focus
■   Harvesting additional key features from LotusLive Notes into on-
    premises product
■   Increased integration across IBM portfolio
■   Convergence of unified “Social Mail” experience with iNotes
    experience




                                                                   46 |   © 2012 IBM Corporation
Summary
■   2011 – a great year with XPages, LotusLive Notes,
    Notes/Domino 8.5.3
■   2012: Notes/Domino feature release, easier to consume
■   Application platform growth continues through additional
    XPages features, XWork development
■   Cloud evolution continues, SmartCloud Notes best-in-
    class
■   IBM Docs debuts and overtakes the competition
■   Connections Mail reinvents the inbox to evolve the market




                                                                47 |   © 2012 IBM Corporation
Some other Messaging and Collaboration Sessions...
■   INV302 - Strategy in Action- IBM Mobile for Social Business - Tues, 11:15,
    Dolphin, Hem A-E
■   INV205 - The time is now for online Social Editing – Tues 1:30 Dolphin S Hem II
■   ID233 - IBM LotusLive Social Collaboration Services: Easy-to-use Integrated E-
    mail, Social Business Capabilities and Third-Party Applications from the Cloud -
    DL S. Hem II - Tuesday 11:15-12:15
■   ID236 - IBM LotusLive Notes and the Hybrid Configuration - SW Mockingbird
    1&2 - Tuesday 3:30-4:30
■   ID235 - Demystifying IBM LotusLive Notes Administration - DL S. Hem III -
    Wednesday 11:15-12:15
■   SHOW102 - Are You Cloud Ready? Come and See LotusLive Notes Migration
    End-to-End in 2 Hours! - SW Osprey 1&2 - Wednesday 2:00-3:45
■   ID107 – Lotus Symphony/Apache OpenOffice - Wed 3-4 Dolphin S Hem III
■   ID102: What's New in Lotus Notes 8.5.3 and Beyond - Tues 4:30 & Wed 10am
■   ID110: Making the Move from Rich Clients to...Browser Clients - wed 3pm
■   ID109: Maximize End User Productivity Through...Lotus Notes -Thurs 10am

                                                                         48 |   © 2012 IBM Corporation
Thank you!
ed_brill@us.ibm.com
www.edbrill.com
Facebook.com/edbrilldotcom
Twitter.com/edbrill
LinkedIn.com/in/edbrill



© 2012 IBM Corporation
Legal disclaimer
© IBM Corporation 2012. All Rights Reserved.

  The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it
  is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM
  shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the
  effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

  References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in
  this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any
  way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other
  results.

  Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary
  depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed.
  Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.

  All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance
  characteristics may vary by customer.

  IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International Business Machines Corporation in the United
  States, other countries, or both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both.

  Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

  Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others.




                                                                                                                                                                                      50 |   © 2012 IBM Corporation

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IBM - Lotusphere 2012: Messaging and Collaboration Strategy

  • 1. INV101 Strategy in Action: Messaging and Collaboration Ed Brill | Director, Product Line Management IBM Collaboration Solutions Twitter: @edbrill / Hashtag: #LS12MCS © 2012 IBM Corporation
  • 2. IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. 2 | © 2012 IBM Corporation
  • 3. Agenda ■ 2011 in review ■ IBM Lotus Notes/Domino 8.5.3 ■ Customer succes story: Petrobras ■ IBM LotusLive Notes and IBM SmartCloud for Social Business ■ Productivity: IBM Lotus Symphony, Apache OpenOffice, and IBM Docs ■ Lotus Notes/Domino Social Edition, Connections Mail 3 | © 2012 IBM Corporation
  • 4. 2011 in Review ■ Continued market momentum as collaboration blends into the broader social business market ■ Notable growth areas: ─ Lotus Domino Express ─ Domino Servers ─ Lotus Protector for Mail Security ─ Deployments of Notes/Domino >100,000 seats ■ Adoption rate of Notes/Domino 8.5.2 exceeds expectations ─ 8.5.1/8.5.2 now more than 70% of active installed base ■ Notes Traveler – expanded devices, capabilities, part of best mobile collaboration strategy ■ XPages momentum ─ Thousands of active XPages developers worldwide ─ OpenNTF over 20,000 downloads/month ─ More support, more templates, more integration, more more more! ■ LotusLive Notes – customer adoption accelerating ■ Lotus Protector – Cumulative 99%+ effective, no false positives ■ Lotus Symphony – Enterprise adoption; Apache OpenOffice project launch | © 2012 IBM Corporation
  • 5. | © 2012 IBM Corporation
  • 6. Lotus Notes/Domino 8.5.3 ■ New entitlement to IBM Connections Files | Profiles ■ Simplified licensing, including revised Domino Express terms ■ Quality and consumability improvements throughout ■ Mail, calendar improvements in Notes and iNotes ■ New tools in Domino (e.g., PIRC, FTI on separate volumes, IMAP drop sessions) ■ Significant updates to XPages/Designer (e.g., perspectives, Java design element, XPages preloading) ■ Notes Traveler front- and back-end updates (e.g., Android client “3.x/4.x,” Apple iOS5, device approval, Symbian^3) | © 2012 IBM Corporation
  • 7. IBM XWork Server ■ New offering designed for ISVs and IBM Business Partners who need a well- priced, easy-to-sell, XPages-based offering that allows them to quickly develop and deliver collaborative social business applications for web and mobile devices ■ Provides an attractive and VERY simplified pricing and packaging approach for XPages technology via a lower, fixed-term license cost (also lowers the cost of the technology to the customer) ■ Allows partners and ISVs to deliver their existing IBM Lotus Domino applications to new customers ■ Delivers eXceptional Work experiences ■ Offering is based on Lotus Domino Utility Server but with license restrictions ─ 4 applications only ─ 4 .NSFs per application ─ Additional applications supported via additional license (up to 8 apps) ─ Replication is restricted to other IBM XWork Servers | © 2012 IBM Corporation
  • 8. Great feedback from the XWork Server announcement! Congratulations IBM. This is something asked for by the community and you delivered. Thank you. -Bruce Elgort, OpenNTF Chair The new IBM XWork server is sure to make life ISW has a number of solutions that we will shortly be easier for ISV's to licence and bundle their solutions - delivering on the XWork server. This revised licensing especially for customers who aren't existing Domino model breaths new life into these solutions and enables shops, or who wouldn't consider a "Lotus" or clients to take on a more cost effective infrastructure "Domino" based application. based on an application basis. - Mat Newman, iTeam Australia - Adam Brown,ISW First time in Lotus history I get the opportunity to offer custom software solutions based on Lotus technologies in heterogenous environments for a With the of launch of the XWork Server, we can now offer the managable yearly fee .... not being limited to power and flexibility of XPages applications to nonLotus Domino environments and fighting the IBM Domino shops at a cost effective price. licensing menace. Nearly as nice as sliced bread. ;) -Geoff Higgins, Team Solutionz - Lutz Haller,LHITC | © 2012 IBM Corporation
  • 9. Notes & Domino 8.5.3 Upgrade Pack 1 ■ Released December 14, 2011 ■ Delivers a set of application development capabilities on top of 8.5.3 ─ Upgrade Pack 1 delivers new features using plugins ─ Applicable to Domino, XWork Server, Notes, Domino Designer ─ Does not modify the 8.5.3 base content in any way ■ Contents: ─ XPages Extension Library (Most but not all of the capabilities currently on OpenNTF) ─ Updated templates built with controls in Extension Library ‒ Teamroom: XPages UI including mobile access ‒ Discussion: new mobile access ─ Domino Access Services: New REST APIs | © 2012 IBM Corporation
  • 10. XPages at work— Risk Based Inspection + ■ Challenge: Capturing Asset Knowledge across a multi functional team ­ The ABB RBI+© consultancy process is used by leading process industry organisations to ensure the continued safe operation of their plants.  Solution Description ─ The XPages solution underpins a highly collaborative process combining the knowledge and experience of both the ABB Consultants and the client operating teams.  Benefits: ­ 30% reduction in time taken per study ­ $3m + savings for ABB and their customers ­ Visualises ABB’s RBI+© methodology ­ Full fidelity Notes and browser functionality allows seamless off-line working ­ Deployable on premises using IBM XWork Servers | © 2012 IBM Corporation
  • 11. Adopting Notes/Domino 8.5.x at Petrobras Alfredo Vinhais © 2012 IBM Corporation
  • 12. | © 2012 IBM Corporation
  • 13. ■ Founded by the Brazilian Government in 1953 ■ A public-private joint-stock company, with the Brazilian Government as the main shareholder ■ Largest company in Brazil and the world’s third largest energy company by market value according to the PFC Energy 50 ranking (2011) ■ The world’s 34th largest company by revenue (US$ 120,052 billion) and 8th company by profit (US$ 19,184 billion) according to Fortune 500 ranking of largest companies for 2010 ■ Its shares are traded on the stock exchanges of São Paulo, New York, Madrid, and Buenos Aires, with over 1 million investors © 2012 IBM Corporation
  • 14. ■ Petrobras is a energy company that operates in the following segments: ► Oil and gas Exploration and Production World Leadership in Deep Waters Pre-Salt Layer, a New Frontier ► Refining, Transportation, and Trading ► Distribution of oil products ► Petrochemicals ► Electrical Energy ► Biofuels ■ Petrobras performs its activities in a clear, ethical manner, aligning profitability, social, and environmental responsibility © 2012 IBM Corporation
  • 15. | © 2012 IBM Corporation
  • 16. Current Installed Base of IBM Products ■ 120,000 IBM Lotus Notes users (116,000 in Brazil and 4,000 abroad) ■ Almost 300 Domino Servers worldwide ■ 13,000 IBM Quickr users ■ 8 Quickr Servers; ~ 1,000 Places ■ 10,000 IBM Sametime Connect Users and 80,000 Sametime Entry Users ■ 1,500 IBM Lotus Traveler users (70% iOs and 30% Android) ■ 5,000 BlackBerry users ■ 300 Lotus Notes / Domino Applications in 40 Servers with more than 10,000 databases. ■ 6 years of AVP (Accelerated Value Program) and 15 years of partnership in collaboration space | © 2012 IBM Corporation
  • 17. What have brought us here! ■ In early 2009 with the world crisis, Petrobras started a cost optimization program. ■ Petrobras IT called IBM to work together to reduce the TCO of the Mail Service ■ At that time, Petrobras was using in Brazil: ● 32 mail clusters each one with 2 members in production and 1 in disaster recovery data center. ● 5,000 registered users per cluster. ● IBM Lotus Domino server 7.0.2 (32bits) in AIX pSeries and IBM Lotus Notes 6.5.5 in Windows XP directly connected to the servers. ● Decentralized administration in 8 different data centers and cities in Brazil. ● Daily full backup performed in disaster recovery site (no transaction logging) ● 3rd party products: Anti-virus and Auditing tools | © 2012 IBM Corporation
  • 18. Key actions to reduce the TCO of the Mail Service ■ Server Side ● Certified all 3rd Party Applications ● Upgraded Domino Servers to 8.5.x 64bits ● Enabled Transaction Logging ● Enabled DAOS ● Performed Server Consolidation and Optimization ● Centralization of the Domino Administration ■ Client Side ● Created Local Replicas of Existing Mail Files ● Upgraded Notes Clients to 8.5.x ● Utilized Document Compression ● Simplified User Naming Convention | © 2012 IBM Corporation
  • 19. TCO Reduction Results Actions Savings Results Enable local mail 37% average network traffic 39 MB / user / day network traffic reduction replica – Notes 8.5.x reduction (Over 42% average) Enable DAOS 30% disk storage reduction 30 TB storage reduction. Increase # users 40% more users registered per Reduce from 32 to 22 Mail Cluster in Brazil. registered per cluster cluster ( 7,000 registered ) ~30% pSeries hardware and server licenses reduction Upgrade to Domino Disk I/O usage reduced by 37% and Savings helped to compensate hardware 8.5.x and re-certify 3rd CPU reduced by 18% but memory increase for 64 bits, # users, trans. log. and party products usage increase 3rd party app. Consolidate pSeries 30% Data Center Cost reduction Present servers are in process to be hardware consolidated in a new Data Center Enable Transaction Backup operation and tapes usage Backup cycle reduce from 12 to 2 hours Logging reduced dramatically Over US$300,000 reduction per year Simplified User Naming Over US$ 500,000 help desk and In addition to the expected savings, Convention service desk cost reduction per year increase of server performance, stability and availability. Centralization of the Reduction of 15 Domino ~30,000 man hour per year saving Domino Administration Administrators | © 2012 IBM Corporation
  • 20. Next Challenges for 2012 with IBM ■ New AIX hardware in production and disaster recovery sites. Upgrade OS to AIX 7.1 ■ Consolidate even more!!! Push the limit to 12.000 registered users per cluster Reduce from 22 to 14 mail clusters in Brazil ■ Increase the upper limit of Mail quota policy and Maximum message size from 8 to 12 MB ■ Upgrade IBM Lotus Domino to 8.5.3 FP1 ■ Acquisition of new 6.000 tablets, all connected to corporate mail service and future UC and Social Network solutions. ■ Analyze UC solutions integrated with IP Telephony and Video Conference MCU ■ Analyze Social Network solutions ■ Analyze Cloud services offers for Collaboration environment. | © 2012 IBM Corporation
  • 21. Thank you. Alfredo Vinhais alfredo.vinhais@petrobras.com.br Pietro Torchia pietro_torchia@us.ibm.com © 2012 IBM Corporation
  • 22. LotusLive Notes—At the speed of SaaS ■ 17 months in market – five major releases! ■ Introduced “Domino Utility Server for LotusLive” in March 2011; run your Domino applications in the IBM SmartCloud or with hosting partners ■ Global acceptance – large and small organizations ■ True SaaS model – evolving based on customer requirements ■ Competitive differentiators: Apr 2010 BETA ─ Hybrid architecture Jun 2010 Limited Availability ─ Included Notes client and instant messaging Aug 2010 General Availability ─ Dashboard experience for end-users Oct 2010 2nd release ─ Flexibility Feb 2011 3rd release Jun 2011 4th release Dec 2011 5th release 22 | © 2012 IBM Corporation
  • 23. LotusLive Notes—Recent releases Q2 2011 4Q 2011 LotusLive Notes GA4 LotusLive Notes GA5 ● Focused work on improved quality, ● Self-service Trials deployability and supportability ● Administrator-controlled white/black lists for ● The ability to point MX records at LLN service inbound mail messages for customers running in the Hybrid ● FTP initial mail file data transfer (aka configuration “Over-the-Wire mailbox data transfer”) ● Support for outbound internet mail (SMTP) ● Embedded Sametime support for LLN web routing control users (to on-premises Sametime ● Enhanced support for Disaster Recovery community) ● Enhanced documentation for: a) Hybrid ● Embedded Sametime support for LLN web setup based on customer user cases, and b) users (to LotusLive Sametime community) customer trouble-shooting ● Support for preventing end-users from emptying their trash folder ● Japan data center (Q3) ● Support for administrator-specified “soft delete” period | © 2012 IBM Corporation
  • 24. IBM SmartCloud Notes—Roadmap TARGETING *Items listed are subject to change without notice at IBM's sole discretion 2H2012 UNDER CONSIDERATION: TARGETING ● SmartCloud offering for mail hygiene 1H2012 ● SmartCloud offering for content filtering IN PROGRESS: (DLP-type functions) ● IBM SmartCloud branding ● SmartCloud offering for e-retention ● Password expiration ● Support for Rooms & Resources in the ● LLNotes ↔ LotusLive password sync Service-only configuration ● Support for IMAP access to end-user mailboxes ● Support for mail-in databases ● Support for DJX ● Additional enhancements to LotusLive ● Administrator enhancements for precise Notes web embedded Sametime control over end-user mail deletion ● HA Traveler ● Detailed metrics and reporting for ● Convert from Hybrid to fully Hosted monitoring mail usage within a company configuration ● Administrator tools for monitoring security and mail delivery within a company ● Support for Return Receipts when sending e-mail over SMTP ● Improved economics for hosted BES 24 | © 2012 IBM Corporation
  • 25. Lotus Symphony 3 software—flexibility and choice Freedom to create Freedom to choose An open, extensible programming model Desktop operating system (Microsoft based on open source code Windows, Linux, Mac OS) Support for multiple file formats and the Content management systems ability to export to Adobe Portable Document Format (PDF) files Cloud environments Ability to easily interchange documents Programming languages and environment with Microsoft Office and OpenOffice users Collaboration platforms (email, social, unified communications) File formats (vendor specific vs. open standards based) Don't let a tool that provides commodity function dictate your entire desktop strategy and choice of other applications | © 2012 IBM Corporation
  • 26. New in Symphony 3.0.1 ■ Symphony 3.0.1 includes all fixpacks since Symphony 3.0 was released ■ 1 Million row support added to spreadsheets ■ New Home page design with active content – recent files ■ New Chart types ■ New Speaker notes view ■ New IBM Connections plugin ─ Updated LotusLive plugin | © 2012 IBM Corporation
  • 27. IBM Lotus Symphony Mobile Viewers Available for Android Available for iOS devices devices and Tablets and Tablets | © 2012 IBM Corporation
  • 28. Desktop productivity from here – Apache OpenOffice ■ IBM intends to stop developing Lotus Symphony as a fork of the OpenOffice.org code ■ We intend (and have already started) to move our resources and Symphony code into the Apache OpenOffice community. ■ We intend to continue our development work on new features, updates and new releases working in the community. ■ IBM has invested in resources skilled at OpenOffice contributions, including a lab team in Hamburg that has worked on the project for several years | © 2012 IBM Corporation
  • 29. Proposed New Look for Apache OpenOffice Version 4 29 | © 2012 IBM Corporation
  • 30. Extending the IBM Portfolio with IBM Docs Web-based collaborative editors for creating, sharing and collaboratively authoring word processor documents, spreadsheets and presentations More than editors through a browser ✔ Real-time co-editing ✔ Author presence awareness ✔ Live sections ✔ Commenting & discussions ✔ Assignment and notifications ✔ Revision management ✔ Task management ✔ Attention management Designed to support both SaaS offerings through IBM Commercial offerings, like LotusLive as well as private cloud implementation in customers' data centers. Now in beta! 30 | © 2012 IBM Corporation
  • 31. Notes and Domino in 2012 – anticipated releases ■ Notes/Domino 8.5.3 Upgrade Pack 2 ■ High availability architecture for Lotus Notes Traveler ■ An incremental 8.5.x maintenance release ─ few new features, primarily quality and consumability ─ Will roll-up Notes/Domino 8.5.3 Upgrade Pack 1 and 2 ■ A feature pack, Notes/Domino Social Edition, atop the 8.5.x maintenance release ─ Easier to consume than going to a “9.0” ─ Implement when and as you are ready 31 | © 2012 IBM Corporation
  • 32. Adding Social Capabilities to XPages ■ Wrap XPages as OpenSocial gadgets ─ Allows XPages to participate in Embedded Apps ■ New data sources to access any XML and JSON REST services ─ New Connections dedicated data sources (Communities, Profiles...) ─ New data source and libraries to deal with the Activity Streams ■ New controls to deal with the public social networks ─ Connect to LotusLive, Dropbox, Facebook, Twitter... ■ Seamless handling of authentication/authorization mechanisms ─ Supports single sign-on, OAuth, Basic Authentication... ■ XPages Social Enabler available now on OpenNTF ─ See the introduction video: ─ http://www.openntf.org/blogs/openntf.nsf/d6plinks/NHEF-8M5CNA See AD104 - XPages, Made Social & AD105 - Use IBM Lotus Domino and XPages for Your Social Business 32 | © 2012 IBM Corporation
  • 33. Notes & Domino Social Edition ■ A feature release, primarily focused on client/interface improvements ■ How Notes/Domino will be extended to provide modern, in-context social collaboration capabilities: ─ Incorporation of a social application container, based on the OpenSocial standard ─ The OpenSocial container is a standards-based platform for development of a reusable set of “gadgets” from both IBM and third parties (e.g., social mail, activity stream, embedded experiences) ─ Common container APIs to give gadgets access to data and integration points to run in-context ─ “Embedded Experiences” - bringing collaboration in-context results in tighter integration across iNotes, Connections, Notes, app dev (Xpages), and third party products and services ■ Increased emphasis on web and mobile interfaces ■ Continuous improvements to Lotus Notes, Notes Traveler, Domino Designer | © 2012 IBM Corporation
  • 34. Domino Social Edition / 8.5.x planned enhancements ■ SAML support (1.1 and 2.0) ■ SHA-2 support for S/MIME ■ OAuth credential store ■ Database Management Tool ─ All-in-one performance of database maintenance tasks: e.g. compact, index updates, etc. | © 2012 IBM Corporation
  • 35. Notes Traveler Social Edition planned enhancements ■ Significant update to Android client ─ Tablet-focused UI, including improved monthly calendar view ─ IBM Sametime presence integration ─ To-dos ■ Support for Windows Phone, specifically Nokia and HTC ■ iOS To-Dos | © 2012 IBM Corporation
  • 36. Notes Social Edition planned consumability enhancements ■ Click on URLs in edit mode ■ Categorize inbox by date (“Today”, “Yesterday”, “Last Week”) ■ Single click mail/calendar/contacts ■ Rolling calendar view (additive weeks) ■ Weekly planner view ■ Mac Cocoa support | © 2012 IBM Corporation
  • 37. Lotus Notes Social Edition – Homepage | © 2012 IBM Corporation
  • 38. iNotes Social Edition planned enhancements ■ IBM OneUI Theme adoption ■ Calendar and Meeting Notices forms upgraded to new iNotes Ajax framework and greatly improved web experience ─ Improved layout of forms ─ New highly interactive scheduler control with improved design for recommended meeting times ─ No more modal dialogs (inline lightboxes) ─ Improved Rooms and Resource selection ─ Display current availability when processing invitations and reschedule requests ■ Connections Files integration (similar capability to existing Lotus Quickr integration) ■ Leveraging IBM Docs for web-based attachment viewer ■ Improved attachments area with HTML5-based Files Drag and Drop ■ SAML-based Single Sign-on (SSO) | © 2012 IBM Corporation
  • 39. Consistent Context Work more efficiently through a completely integrated user experience that brings information to you through aggregation and embedded experiences Integrated navigation Easy access to the people you work with 39 | © 2012 IBM Corporation
  • 40. Integrated Home Page Become an expert user faster due to a single look-and-feel, home page, newsfeed and common components across services, products and deployments Filtering controls. Mail widget for Inbox access Enterprise Newsfeed Calendar widget 40 | © 2012 IBM Corporation
  • 41. Embedded Experiences Enables you to work faster and smarter by avoiding context switching and infusing socially oriented collaboration capabilities Embedded experiences ease transient interactions with content within mail and other applications 41 | © 2012 IBM Corporation
  • 42. Notes Application Player Plug-in for Windows ■ Objective: Address key gap in adopting an enterprise web strategy ■ “No need to replace those cabinets, just reface them” ─ Either through plug-in or XPages modernization ■ Result: Applications run in a browser with no modification ■ No email support, designed to work in conjunction with iNotes ■ Lightweight install, similar to other plug-ins in size, deployment time and configuration requirements ■ Windows only ■ Firefox and... 42 | © 2012 IBM Corporation
  • 43. The future of mail is social  IBM Connections Mail is the evolution of collaboration and messaging  Not a product – a service you can tap into wherever you are  Brings all your interactions together in one place – mail, social homepage, communities, centralized/shared information, business applications and processes  Accessible from anywhere – using your device of choice  Tailored to you and your device  Evolved capabilities  Simple – intuitive and easy to use  Integrated – find what and who you need in one place, without switching between applications  Social – the familiarity of e-mail in the context of a social networking experience  Secure – mitigates security risks “Very soon, you won't be able to see email and social networking separate. Email will not die, it will in fact have more flavour and will be more integrated." -- Neha Gupta, senior research analyst, Gartner 43 | © 2012 IBM Corporation
  • 44. Connections Mail Planned for IBM Connections “Next” ■ Connections Mail moves activities previously conducted in the inbox across social communities ■ Shifts the focus and orientation to a people-centric approach rather than document-centric; from “sending to sharing” ■ Integration of social capabilities within the business process promotes uptake of social tools ■ Improved use of contacts and people in your social network ■ Promotes access to current data so business decisions are not made with outdated information ■ Over time, Connections Mail connects the user to just the conversations and content they need ■ Delivers an environment where information you need finds you, rather than you having to find information ■ Available for both Domino and Exchange messaging server environments 44 | © 2012 IBM Corporation
  • 45. Be In Mail Without Being In Mail 45 | © 2012 IBM Corporation
  • 46. Beyond 2012 ■ Feature release again intended 12-18 months beyond Notes/Domino “Social Edition” ■ Server and user interface focus ■ Harvesting additional key features from LotusLive Notes into on- premises product ■ Increased integration across IBM portfolio ■ Convergence of unified “Social Mail” experience with iNotes experience 46 | © 2012 IBM Corporation
  • 47. Summary ■ 2011 – a great year with XPages, LotusLive Notes, Notes/Domino 8.5.3 ■ 2012: Notes/Domino feature release, easier to consume ■ Application platform growth continues through additional XPages features, XWork development ■ Cloud evolution continues, SmartCloud Notes best-in- class ■ IBM Docs debuts and overtakes the competition ■ Connections Mail reinvents the inbox to evolve the market 47 | © 2012 IBM Corporation
  • 48. Some other Messaging and Collaboration Sessions... ■ INV302 - Strategy in Action- IBM Mobile for Social Business - Tues, 11:15, Dolphin, Hem A-E ■ INV205 - The time is now for online Social Editing – Tues 1:30 Dolphin S Hem II ■ ID233 - IBM LotusLive Social Collaboration Services: Easy-to-use Integrated E- mail, Social Business Capabilities and Third-Party Applications from the Cloud - DL S. Hem II - Tuesday 11:15-12:15 ■ ID236 - IBM LotusLive Notes and the Hybrid Configuration - SW Mockingbird 1&2 - Tuesday 3:30-4:30 ■ ID235 - Demystifying IBM LotusLive Notes Administration - DL S. Hem III - Wednesday 11:15-12:15 ■ SHOW102 - Are You Cloud Ready? Come and See LotusLive Notes Migration End-to-End in 2 Hours! - SW Osprey 1&2 - Wednesday 2:00-3:45 ■ ID107 – Lotus Symphony/Apache OpenOffice - Wed 3-4 Dolphin S Hem III ■ ID102: What's New in Lotus Notes 8.5.3 and Beyond - Tues 4:30 & Wed 10am ■ ID110: Making the Move from Rich Clients to...Browser Clients - wed 3pm ■ ID109: Maximize End User Productivity Through...Lotus Notes -Thurs 10am 48 | © 2012 IBM Corporation
  • 50. Legal disclaimer © IBM Corporation 2012. All Rights Reserved. The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. 50 | © 2012 IBM Corporation