IBM Connect 2013: Messaging and Collaboration Roadmap

INV101 IBM Messaging and
Collaboration Roadmap
Ed Brill | Director, Product Line Management

© 2013 IBM Corporation

Please note:

IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal
without notice at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general product direction
and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise, or
legal obligation to deliver any material, code or functionality. Information about potential future
products may not be incorporated into any contract. The development, release, and timing of any
future features or functionality described for our products remains at our sole discretion.

Performance is based on measurements and projections using standard IBM benchmarks in a
controlled environment. The actual throughput or performance that any user will experience will
vary depending upon many factors, including considerations such as the amount of
multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the
workload processed. Therefore, no assurance can be given that an individual user will achieve
results similar to those stated here.

2 © 2013 IBM Corporation

Agenda

 2012 Messaging and Collaboration Marketplace
 Productivity Tools Update
 SmartCloud Notes 2012-2013
 IBM Connections Mail
 IBM Notes and Domino 9.0 Social Edition
 Roadmap


Agenda

 Roadmap


Thank you for your continued support of IBM Notes and Domino
in 2012!!!
50,000
customers –
including 1530
reinstatements
>75% #2 Market
Adoption of Share (IDC);
8.5.2 and 8.5.3 Gartner
releases “Positive” rating*

Number of New features
Domino Server Every year
PVUs on S&S Since
highest since 2007
2009 Over
10,000
XPages
Developers

* sources: Gartner Marketscope for Email Systems 2012; IDC
Worldwide Email Applications 2011 Vendor Shares


IBM Domino DoubleCheck—
Powered by Trust Factory
 Domino deployment analysis tool that
measures:
─ User demand and usage patterns
─ Resources and capacity utilization
─ Overall system health and performance
bottlenecks
 Deliverables
─ Analysis charts and graphs
─ Findings, conclusions, recommendations
─ Spreadsheets/pivot tables
─ Actionable facts for follow-up activities

 Now available to business partners
 See session ID104, “The Best Defense is a
Good Offense” - Tuesday 11:15 AM


2012 updates for Notes Traveler iOS To Do's

8.5.3 UP1 Traveler Companion for iOS
✔ High Availability!!!! ✔ Enhanced user interface
✔ Android ✔ Password Entry Timeout Period
✔ Month View
✔ New UI for Tablets!!!!
✔ Enhanced Android Security Settings (Application
password!!!)
✔ General Client Enhancements
✔ Improved Handling of Notes Documents
✔ Sent Folder Save Options Live Tiles on
Windows 8 Tablet
✔ Attachments for Draft Mail Options
✔ Administration/Configuration Enhancements
✔ Web Based Administration UI
✔ Client Manager, Lock Individual Settings

8.5.3 UP2 (December)
✔ To Do – iOS, Android!!!
IBM Mobile Connect 6.1.5 (December) Windows Phone

Optimized for Notes Traveler

Application development community – putting the best foot forward
 OpenNTF
─ 77K Registered users
─ 890K visits in 2012
─ 275 Contributions & 197K Downloads (+7.6%) in 2012
─ >100K video views on YouTube
─ Reaching out – Stack Overflow & GitHub
 OpenNTF Contests
─ 4 contests complete (xpages.info/contest)
– 99 contributors & 125 contributions
– 4th contest included Xpages/Connections
integration
 Collaboration Today
─ Compilation of current and relevant news for IBM
Collaboration Solutions
─ Community curated content
─ Community developed XPages app


Yann Ribager
Messaging and Applications Lead
Bunge EMEA


Bunge EMEA : From the Farm to the shelf with IBM & Teamstudio
Challenge
●
194 year old agribusiness & food production company
●
$59b in sales with 35,000 employees across 40 countries
●
Ocean Freight is a key business enabler
●
24/7 communication is required between vessel captains and land based freight operators

Solution Description
●
Notes mail-in database receives 2000 emails per day
●
Teamstudio Unplugged ensures database always
available & up to date on mobile devices

Benefits
●
Cost savings
●
Fast implementation based on reliable technology
●
Easy to extend and support



Agenda

 Roadmap


IBM Social documents strategy: When and where you need documents in context
● Easily share your documents with Apache OpenOffice, IBM Docs and IBM Docs Mobile via your social networks
● Seamless, high fidelity interoperability based on the Open Document Format
● Interoperability support for OOXML and MS-Office Binary file formats

IBM Docs
Mobile
IBM Docs
● Light weight Web editing tools
enabling ongoing composition and
sharing of most up to date documents
● Co-editing synchronously and/or
Mobile device support ideal
for review, comment, and
asynchronously presentation of documents
●Social document experience:
with convenience and
● publishing to activity streams efficiency on the go.
● Light weight editing
● commenting & discussions
● Review comment; quick
● Instant collaboration on all
content updates

Apache OpenOffice +
IBM Extensions

Full featured desktop editors for the most efficient way to create rich, complex
documents from business data, includes (6) robust editors for documents,
spreadsheets, presentations, mathematics, drawing and lightweight database.


Symphony—> Apache OpenOffice

 AOO is now an Apache Top Level Project
 Over 30 million downloads of AOO 3.4
 IBM resources and Symphony source code have
been contributed to the Community
 Common Extension model for 3rd parties
 Code Licensed under Apache V2 open source
license
 Integration of Symphony features, with IBM
collaboration products, and next major release
being worked by the community


Social Documents for Social Business
Web-based collaborative editors for creating, sharing and collaboratively authoring word
processor documents, spreadsheets and presentations.

 Cloud or On Premises Deployments
─ Extends IBM Connections and IBM
SmartCloud for Social Business
 Working from latest version on server
 Real-time co-editing
 Author presence awareness
 Commenting & discussions
 Revision management
 Attention management

Designed to support both SaaS offerings through IBM
Commercial offerings, like SmartCloud for Social Business as
well as private cloud implementation in customers' data centers.


IBM Docs plans in 2013
Social Editing

Real-time
Presence Awareness Collaborative Comments Section Assignments
Co-editing


Agenda

 Roadmap


IBM SmartCloud Notes Offerings
SmartCloud Notes SmartCloud Notes SmartCloud Engage
Entry Advanced
SmartCloud Notes web SmartCloud Notes web, SmartCloud Notes web,
Mail Browser Only Notes and IMAP Notes and IMAP
SmartCloud Notes web SmartCloud Notes web SmartCloud Notes web
Calendar Browser Only and Notes and Notes

Storage 1GB 25GB 5GB Engage, 25GB Mail

Client License Browser Access Only IBM Notes® Included IBM Notes® Included

Service Entitlements IM IM Notes, IM and Traveler

ISSC or BP ISSC or BP
Move Mail Data Not Available
services available services available

Disaster Recovery Included Included Included

Archive Essentials Archive Essentials Archive Essentials
Archive Offerings Optional Optional Optional for mail only
Traveler Optional, SC Traveler included,
Mobile Offerings Traveler Optional
BlackBerry Optional BlackBerry Optional

January 2013

120

Offering – SmartCloud Archive Essentials
IBM SmartCloud Archive Essentials*
 Offering provides a way to collect e-mail securely making data accessible for eDiscovery searches as
well as for day-to-day business/human resources purposes
 Archive every email sent and received for a company defined retention period
 Streamlines compliance, unlimited retention storage (no space or time limits for active subscriptions)

eDiscovery administrator role
 Manage retention/deletion of archived
email in SmartCloud
 Assign permissions on specific search
results to allow access by eDiscovery
user role individuals
 Plus all eDiscovery user role features
eDiscovery user role
 Access to search results are search
specific with permissions determined
by the eDiscovery admin who created
the search
 Search, filter, tag and retrieve email
across multiple users
 Ability to put search result on a legal
hold (prevents mail from being deleted
when the retention period is reached)
* Clients purchase as an add-on to SmartCloud Notes or SmartCloud Engage
Advanced – US data center only
January 2013
See ID605 – IBM SmartCloud Archive Essentials: Service Update and 2013 Roadmap Thursday 10 AM @ Swan

SmartCloud Notes
2012 Enhancements 2013 Enhancements being considered
 IMAP client support  Provide OneUI for SmartCloud Notes web
 Display web and or Notes links in  Notes/iNotes/Traveler 9.0 support
SmartCloud Notes web  Support for SCSB Connections Mail
 Prevent automatic mail forwarding  Password sync from web to Notes client
 Retention enhancements, option to  SCN web name picker enhancements
prevent deletion of specified user-created
folders  Customized forms extension files
 Admin option to upload the Notes ID to  NRPC session logging
the Vault, to set a Notes client ID  Traveler high availability
password expiration  Mail logging enhancements
 Traveler option for partial wipe of device,
security option so that IP range limit
 API access to mail and calendar data
settings do not prevent mobile access  Rooms and resources in the service
 Administration APIs to enable Mobile  Support for inbound SMTP relay
Device Management (MDM) applications
 Granular controls for varying levels of
administration


Agenda

 Roadmap


A social mail experience is the evolution of messaging to include social
capabilities...delivered in the context of where you choose to work

Access social tools from your inbox

Access messaging from social homepage Access from your
mobile devices


IBM Connections Mail
“Being in mail without being in mail”

 Lightweight social messaging tool
 Provides simple, elegant web mail
and calendar experience allowing
people to remain within IBM
Connections
 Quickly manage incoming mail
without leaving your social context
 Make informed decisions in real-time
with a social approach that brings
information and expertise into easy
and immediate reach
 Delivered as a plug-in to IBM
Connections 4.0


Perform essential mail tasks

 Compose a new message
 Address messages to contacts in
your Connections network, plus
contacts in your IBM Notes® or
Microsoft® Outlook® contacts list
 Refresh your inbox
 Find messages in your inbox
 Mark messages for follow-up
 Preview, Reply, Reply to All, Forward
or Delete
 See message-type icons,
replied/forwarded indicators,
attachments, message flags, etc.
 Launch into full mail experience
(currently, iNotes only)


Perform essential calendar tasks

 See today's schedule
 See previous – or next – day's
schedule, or choose a specific
date
 Color coding to highlight
overlapping calendar entries
 Past events are shaded
 Current timeline helps identify
what's next


Thoughts for inclusion in subsequent releases...

 Support for IBM SmartCloud® Notes®
 Launch alternative client (e.g., Microsoft Outlook Web Access® to Microsoft
Exchange®)
 Accept or Decline calendar invitations
 Free-time indicator on calendar invitations
 Reading of encrypted mail on Domino
 Siteminder support on Microsoft Exchange
 Save message as Draft
 Enhanced support for UX customization
 Extended BiDi support

More details!
ID 105 - Tuesday 3-4p, Swan 5-6
“You Have My Mail in Your Connections!”


Rob Shoenfelt
Senior Vice President and Chief
Information Officer
Celina Insurance


XPages at work: Celina Insurance Group
Challenge
● Small 100 year old mid-west US insurance company
● Move company from a paper based to a web based organization
● Increase scope and scalability of existing applications

Solution Description
─ Build new web applications & modernise existing Domino applications

Benefits
● 250% productivity gain over last 13 years
● 90% of new business now web based
● No rip and replace
● Device independence so agents work the way they want
● Utilise existing Notes developers and web developers
● XPages ensures delivery of new online capabilities
faster than larger competitors


Agenda

 Roadmap


With IBM Notes/Domino 9.0 Social Edition, you can create a
more effective workforce through social mail and social
application experiences
Empower the 21st Century Workforce

Unleash business creativity and Access your existing business
unlock workforce productivity with a applications through modern web
modern, social user interface and mobile interfaces

Mobilize with the market's Integrate, develop and
most comprehensive device deploy new business
and platform support applications easier and faster
than ever

IBM NOTES AND DOMINO 9.0 SOCIAL EDITION –
PLANNED FOR AVAILABILITY IN Q1, 2013

Customers and Partners are saying this ......
 “Stable. Fast. Complete. Best dot-0 release ever.” - Nathan
Freeman, Chief Architect, Red Pill Development
Two-thirds of all
Notes/Domino  “Massive performance improvements over 8.5, and a cleaner more
Design Partners plan user friendly interface” – Alan Dalziel, Domino Architect,
to deploy Notes/Domino Caledonian Consulting
9.0 Social Edition
within three months  “Notes 9 is moved into the modern era with a redesigned user
of release. interface and improved speed” – Stephen Mullen, Director, DAI
 “Excellent direction. Greater user experience. Faster and very
responsive application” – Goran Angelov, CEO, IBS Bulgaria
 “Notes/Domino 9 is going to be a game changer! Features that
people want, functionality that business needs" – Ray Bilyk, ND
Administrator, Ilitch Holdings
 “Notes 9 = social collaboration for now and in the future!” - Friso
van den Berg, Head of ICT, The Salvation Army
 “The new IBM Notes is easy to use and fully integrated workspace.
2000+ live attendees Social Edition is a good base for extending collaboration tools to
on November 13 webcast the social business world.” - Jarkko Pietikainen, CEO, Netwell Oy
------------------
Over 10,000 beta
downloads in first
72 hours


IBM Domino Designer 9.0 Social Edition

 Domino Designer 9.0 Social Edition
─ Server-Side JavaScript debugger
─ XPages source editor Content Assist
─ New Home Page/Welcome Experience
─ New XSP Properties editor
─ Xpage source editor Hyperlink
navigation with CTRL key
─ XSP source editor hover help
 XPages runtime in 9.0 Social Edition
─ 8.5.3 Upgrade Pack 1 plus more
─ Dojo 8.1.1 with improved support for
mobile web applications
─ CKEditor 3.6.5 with spell checker
─ XPages in Notes client (XpiNC)
performance enhancements


IBM Domino 9.0 Social Edition – key themes

 Reduce TCO
─ DBMT: Database Management Tool
─ NSD monitor for Unix
─ Quality of Service probe
─ Further SSO improvements via SAML 2.0 support

 Enhance Security/Integration
─ SHA-2 support for encryption
─ Transport Layer Security (TLS)
─ OAUTH credential store to support Embedded Experiences

 Improved transitions (9.0+)
─ Domino Migration Utility for mail/calendar conversion from Exchange
─ Domino patterns for IBM Pure Systems


IBM Notes Traveler – 2013 Plans
IBM Notes Traveler 9.0 IBM Notes Traveler 9 Upgrade Packs (2Q/4Q)
● Windows Phone 7.5, 7.8, 8 ● DLP: view only, open in security policies (iOS, Android)
● Windows RT/Pro tablets ● Mobile device management API's
● BlackBerry® 10 Integration with IBM Connections Mobile and Sametime
●

Mobile (IM and Meetings)
● Traveler server on IBM i ● Sending and receiving encrypted mail with Internet users
● Enable Syncing of Trash folder
● Smart Forward/Reply
● Certificate based authentication
Windows 8 Tablet
Windows Phone BlackBerry® 10


IBM Notes 9.0 Social Edition
 Under development for 16+ months
 Overarching goals:
─ Modern
– Use of current theming styles
– Simplification and de-cluttering of interfaces
– Integrated web experience – Notes Browser Plug-in®
– Extensibility using the most current and stable web technology
─ Easy-to-use
– Productivity feature enhancements
– Easier discovery of capabilities
– Default settings changes
─ Socially-enabled
– Live social capabilities in email – “Embedded Experiences”
– Social extensibility with the OpenSocial® platform
– Expanded and updated IBM Connections® integration
 Leveraging the strength, commitment and clarity of the IBM brand


Social Theme: cleaner,
more modern look, Enhanced
Search
Notes 9.0 Social Edition adopted across IBM
product line for UI
consistency

Shortcuts

“Group By”
and Abbreviated Embedded
“Show Beginning” dates Experiences


Notes 9.0 Social Edition
Some of our favorites...

 “Discover” page
 Click on URLs in edit mode
 “Quick Find”
 Group by Date
 “Sticky” auto-sort for Date columns
 “Snippets” (Show Beginning of Message)
 Single-click access to Mail, Calendar,
Contacts, etc.
 “Rolling Calendar” view (additive weeks)
 “Weekly Planner” view
 Category colors
 “Add Sender to Contacts”
 “Reply to All” from Sent folder
 “Paste as Plain Text”
 Shortcut key (Ctrl-R / Ctrl-Shft-R)
 Mac Cocoa support


IBM iNotes 9.0 Social Edition
Near-parity with full Notes experience!

Consumability:  Secure attachment viewing (now on
Greenhouse; planned for SmartCloud and
 Abbreviated dates on-premises)
 Quick find  Relocate folders
 Vastly improved Calendar Create, Edit and
Notice forms
 Calendar view improvements Social integration:
 NEW dynamic Scheduler widget  Embedded Experiences
 Import existing contacts from Microsoft®  Activity Stream with “Updates” widget
Outlook®  Connections Files integration
 Return Receipt generation control  IBM Social theme
 Paste images from clipboard (Firefox only)
 Drag 'n Drop attachments (HTML 5 APIs)  NEW Notes links and web links, displayed
 Extensibility via Notes Widgets and Live together
Text (OpenSocial gadgets)
 Open widget content in new sidebar panels
or tabs


iNotes 9.0 Social Edition – Embedded Experience/OpenSocial


IBM Notes Browser Plug-in

 Designed to easily extend applications previously available only to Notes users
out to web browser users, as well
 Provides a powerful compliment to existing XPages capabilities
 Allows applications to run in a browser with no modification!
 Lightweight install, similar to other plug-ins in size, deployment time and
configuration requirements

 Minimal limitations:
─ Windows only (for now, at least!)
─ Not designed to support mail template, rather, to work in conjunction with iNotes
─ Firefox and Internet Explorer along with Citrix, in first release


Notes 9.0 Browser Plug-in


Notes and Domino 9.0 Social Edition – Licensing, Packaging,
Entitlement Changes
 Notes Browser Plug-in
Entitlement for Collab Express & Enterprise CAL
Utility Server/Express customers access with Enterprise CAL
 Connections entitlement
Updated to C4 & allows access from all clients, incl. Mobile
 Domino Designer
Full entitlement with Collaboration Express
 Collaboration and Messaging Express
Restrict use of an Enterprise CAL with Express
 IBM XWork Server 9.0
Updated to NSF only restrictions, sliding scale pricing …US$1000 per four NSFs
 Tivoli Directory Integrator & IBM Mobile Connect
Update to latest release
 WebSphere Edge Components
Added to WAS ND Entitlement


Agenda

 Roadmap


IBM Messaging Roadmap—a plan for continued investment
Cloud

 SmartCloud Notes GA7  SmartCloud Notes GAnext  SmartCloud Notes GAnext

EO 2012 1H 2013 2H 2013 2014 2015

 Connections Mail  Notes/Domino 9.0  Notes/Domino 8.5.x
Social Edition eGA Maintenance Release  Notes/Domino Next
 Notes/Domino
Social Edition  Notes Traveler 9.0 eGA  Notes Traveler  Notes Traveler Next
Public BETA  Notes Traveler® Upgrade Pack 2
Upgrade Pack 1  Connections Mail for
 Connections Mail SmartCloud®
Update 1
On-Premises
 Notes/Domino
Social Edition
 Notes/Domino Social Edition
Update 1 Maintenance Release

IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a
purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver
any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development,
release, and timing of any future features or functionality described for our products remains at our sole discretion.


Summary

 Thank you for your support in 2012 – IBM Docs, SmartCloud Notes GA6/7,
Traveler UP x, Connections Mail
 IBM Notes and Domino 9.0 Social Edition – A major release with the quality of an
MR, tested by thousands and proven in deployment
 IBM Docs and SmartCloud Docs – available now
 SmartCloud Notes/Engage – the best-in-class cloud collaboration

 Thank you again to Rob and Yann!


Now available from IBM Press:
Amazon:
http://amzn.to/1213UcV
IBM Press (Discount code
BRILL): http://bit.ly/OptingIn
`
At IBM Connect 2013:
Author signing today,
January 28 – 6 PM, product
showcase


Thank you!
ed_brill@us.ibm.com
www.edbrill.com
Twitter: @edbrill
Facebook.com/edbrilldotcom


Legal disclaimer
© IBM Corporation 2013. All Rights Reserved.
The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it
is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM
shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the
effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.
References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in
this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any
way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other
results.
Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary
depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed.
Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.
All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance
characteristics may vary by customer.
Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others.
All references to Rennovations refer to a fictitious company and are used for illustration purposes only.


IBM Connect 2013: Messaging and Collaboration Roadmap

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