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The Future of Work:
Connecting, engaging
Ed Brill | VP Product and Design | IBM
While I was away…
© IBM Corporation 2015
Traditional roles and processes have
evolved, changing the way we lead
Today’s leaders tap into collective intelligence and
advocacy to drive results.
© IBM Corporation 2015
Tools for engagement at work:
Offer Training
Develop
Strategy
Coach
Leaders
Focuson
Outcomes
Drive Advocacy
IBM Verse for
IBMers
Full-time community
managers, active
forums
40,000 early
adopters
Use social to achieve goals
December 2015
And back to Collaboration Solutions…
Today’s employeescrave
productivityand flow, but they
are overwhelmed by noise.
Solve user problems
with tools that are
secure
open
seamless
cognitive
Everything we delivered in
2016 shows a commitment to
these principles.
1. Important to Me
2. Flow of Work
3. Bots and Virtual Assistants
4. Physical, IoT
5. Focus & Intent
video
2016 highlights…2017 directions
2016 Highlights
IBM Verse
Filter
Unread
Messages
Screen
Layout
What’s
New
Tours
Calendar
Inbox
What’s Next
IBM Verse
Delegated
Calendar
Extensibility Updated Editor
Cognitive
Inbox
Cognitive
Inbox
Cognitive
Inbox
Verse On-Premises V1.0
New! Feature Packs
Sametime 9.0.1
2016 Highlights
IBM Notes/Domino
What’s Next
IBM Notes/Domino
New REST APIs
and Feature Packs
ApplicationInsights with
Refresh And
Extend Domino Apps
Multi-Active Data Centers
Pan-Asian Data Center
New Certifications
3rd Party Marketplaces
2016 Highlights
Cloud Infrastructure
What’s Next
Cloud Infrastructure
Certifications:
Fedramp
GDPR
SSAE-16
SOC2
ISO 27001
Open and
Seamless
Departmental
Admin
2016 Highlights
Open and seamless strategy
IBM Collaboration Solutions  - product portfolio update - spring 2017
IBM Collaboration Solutions  - product portfolio update - spring 2017
IBM Collaboration Solutions  - product portfolio update - spring 2017
IBM Collaboration Solutions  - product portfolio update - spring 2017
2016 Highlights
IBM Connections
Smart
Search
Metrics
Outlook
Support
What’s Next
IBM Connections
Connections
6.0
Orient Me
New User
Onboarding
Experience in
Connections 6.0
Connections Pink
Easy Customization
Driven by
Developer Community
Simultaneous Delivery
Enhanced Profiles
App Marketplace
Simple External
Collaboration
Cognitive Assistance
Effortless, Intuitive
Content Creation
IBM Watson Work Services
Connections
Pink
Orient Me
Middleware
New Developer Experience
New Features
Pink
Pink is a journey we are taking
together
Connections
6
Connections
Cloud
Introductionto
IBM Watson Work Services
and Watson Workspace
IBM Watson
Workspace
Preview
IBM Watson
Work Services
Preview
IBM Watson Work Services
Actions for
Applications
Understand Business
Conversation
IBM Watson
Workspace
Ecosystem
L
Mike Motler: What time works for everyone?
Question
Mi ke Mot l er Wednesday 10: 14AM
Th e d emo at SalesCo n n ect was amazin g . Plan to d iscu ss with p artn ers rig h t away . It h as Distrib u tio n written all o ver it.
Heat her Reeds Wednesday 10: 14 AM
Ash u k – th an k s fo r settin g me u p on mo bile iPh on e to day . .
Dan Asawa Wednesday 10: 14 AM
Mik e, can y o u elab o rate?.
Ashuk Budi k Wednesday 10: 15 AM
Hi Heath er, lo n g time n o talk , h o pe all is well. Giv e me a rin g so me time.
Mi ke Mot l er Wednesday 10: 15AM
Dan , aweso me to h ear fro m y o u . I’ll call wh en b ack in th e o ffice.
Dan Asawa Wednesday 10: 18 AM
I wro te u p a su mmary o f th e an n o u n cemen ts at SalesCo n n ect – sh are p lease, th an k y o u !
h ttp s://ap p s.n a.co llab .co m/b lo g s/h fjd k slafajk /en try /Sales-Co n n ect-Hig h lig hts?lan g =en _ u s
Heat her Reeds Wednesday 10: 19 AM
Gen ep o in t’s in itial tak e o n th e k ey an n o u ncemen ts is an u p b eat o n e.
Mi ke Mot l er Wednesday 10: 19AM
Th an k y o u Dan !
Ashuk Budi k Wednesday 10: 21 AM
Dan , th at is a g reat tak e o n th e p ro d u ct – p u shin g fo r d eliv ery ,o ur co mp etitiv e ad v an tag e, sweet!
Heat her Reeds Wednesday 10: 21 AM
Dan – th u mb s u p
Mi ke Mot l er Wednesday 10: 22AM
Th e reso u rces co min g o u t o f th is sp ace in th e last 2 4 ho u rs are fan tastic – th an k yo u Dan an d Ash u k
Heat her Reeds Wednesday 10: 25 AM
As p art o f o u r co n tin u in g en ab lemen t series, we’v e p o sted mo d u le 4 , Offerin g an d Po sition ing on ou r En ab lemen t Wik i. Please d o wn lo ad , read , watch , listen and learn
h o w to p o sitio n g an d sell ag ain st o u rco mp etito rs, h o w we will in teg rate an d pricin g an d o fferin g details. Th an k yo u !
Mi ke Mot l er Wednesday 10: 26AM
Oh th at’s g reat. Go o d in fo .
Dan Asawa Wednesday 10: 31 AM
Hey Ev ery o n e – th e d ead lin e fo r su b mittin g sp eak er p ro po sals is fast ap p ro ach in g . Please en co u rag e ev ery o n e to g et in their p ro p osals..
Mi ke Mot l er Wednesday 10: 33AM
Th is is o u r MOST IMPORTANT cu sto mer ev en t! We all n eed to tak e a few min u tes an d mak e su re o u r b est cu sto mer sto ry lin es are su b mitted b y Ap ril. Ou r p ro spects
an d cu sto mers will ex p ect to learn wh y th ey sh o u ld ch o o se o ur so lu tio n s – n o b etter way to sell th an to h av e so meo n e h ear o u r cu sto mers tell th eir o wn stories first
h an d . ..
Asuk Budi k Wednesday 10: 33 AM
Dan , is th at d ead lin e ju st fo r cu sto mers/clien ts o r is th e d ead lin e ex ten d ed fo r all sp eak er p ro p o sals?
Char l es Bl ankenshi p Wednesday 10: 34AM
I b eliev e th e d ead lin e is ex ten d ed fo r all sp eak er p ro p o sals. Yo u can co n firm with Heath er Reed s in Mark etin g
Dan Asawa Wednesday 10: 38 AM
Th an k y o u !
Mi ke Mot l er Wednesday 10: 41AM
Did y o u all see th e n ew article fro m Gen ep o in t?
Heat her Reeds Wednesday 10: 47 AM
IMHO, weak , n o t a g o o d p iece o f mark etin g … d efen siv e, n o u p side to wh y I sh o uld ch o o se th e co mp etito r
Mi ke Mot l er Wednesday 10: 49AM
I p erso n ally th in k it’s a g reat way o f an swerin g cu sto mer q u estio n s
Char l es Bl ankenshi p Wednesday 10: 49AM
Co mmo d itizatio n h ap p en s so q u ick ly th ese d ay s, I see it h av in g a sh o rt life sp an
Mi ke Mot l er Wednesday 10: 52AM
Hey d o es an y o n e u n d erstan d all th e fin an ce ch an g es fo r 2 0 1 7 ?
Asuk Budi k Wednesday 10: 57 AM
New d emo v id eo p o sted o n lin e
Mi ke Mot l er Wednesday 11: 01AM
Ash u k – th an k s fo r sh arin g th is. I’llsh o w this in teg ratio n in my cu sto mer meetin g th is week
Heat her Reeds Wednesday 11: 01 AM
Sp eak in g o f wh ich …
Wh o h as th e latest v ersio n o f th e sales co n tract?
Heat her Reeds Wednesday 11: 04 AM
We also n eed to u p d ate sales fo recast sp read sh eet
Mi ke Mot l er Wednesday 11: 05AM
Oh g reat
Dan Asawa Wednesday 11: 02 AM
We d o n eed to g et th e n ew serv ice ag reemen t to th e cu sto mer
Mi ke Mot l er Wednesday 11: 02AM
May b e we can all g et to g eth er an d rev iew wh ere th in g s stan d .
So u n d s lik e we sh o u ld set u p a meetin g
Heat her Reeds Wednesday 11: 05 AM
Th is o n e is imp o rtan t. Sales are d o wn fo r th is q u arter
Char l es Bl ankenshi p Wednesday 11: 06AM
Are we aware o f an y n ew lead s? Particu larly in my territo ry ?
Mi ke Mot l er Wednesday 11: 06AM
Th at’s so meth in g we can d iscu ss o n to mo rro w’s call to o .
Heat her Reeds Wednesday 11: 07 AM
So u n d s g o o d . I’ll keep an ey e o u t fo rth e in vite. .
Let me k n o w if y o u n eed an y th in g mo re fro m me
Sales Contract, Meeting, New Service Agreement
YESTERDAY 10:14 AM – 11:07 AM
Dan Asawa: We do need to get the new service agreement to the
customer. Soundslike we should set up a meeting.
Dan Asawa: I’ll schedule something for tomorrow
Commitment
Heather Reeds: We also need to update the sales forecast
spreadsheet
Action
IBM Watson
Workspace
IBM Watson Work Services
Ecosystem
Ecosystem
IBM Watson Work Services
IBM Watson
Workspace
secure
open
seamless
cognitive
What people are saying
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
​
Spotlight Blog http://ibm.co/2l8H4T3
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
​
Jennifer Griffith, Director of Communications at UPS
“We ripped the Bandaid off and let 440K
employees have access to Connections. The benefits have
been improved business outcomes/decision making
and an unexpected improvement in the overall employee
experience. Employees now expect to collaborate daily
with co-workers.”
UPS and Mears from OGS video, starting at 33:44min point - http://bit.ly/2mCsKyn
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
​
Adam Hunt, CIO, Mears Group…
…says their goal was “Cloud First” for
streamlining IT and greater flexibility for their 20K employees to
collaborate.
UPS and Mears from OGS video, starting at 33:44min point - http://bit.ly/2mCsKyn
Thank you
ed_brill@us.ibm.com
Thank you.

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IBM Collaboration Solutions - product portfolio update - spring 2017

  • 1. The Future of Work: Connecting, engaging Ed Brill | VP Product and Design | IBM
  • 2. While I was away…
  • 3. © IBM Corporation 2015 Traditional roles and processes have evolved, changing the way we lead Today’s leaders tap into collective intelligence and advocacy to drive results.
  • 4. © IBM Corporation 2015 Tools for engagement at work: Offer Training Develop Strategy Coach Leaders Focuson Outcomes Drive Advocacy
  • 5. IBM Verse for IBMers Full-time community managers, active forums 40,000 early adopters Use social to achieve goals
  • 7. And back to Collaboration Solutions…
  • 8. Today’s employeescrave productivityand flow, but they are overwhelmed by noise.
  • 9. Solve user problems with tools that are secure open seamless cognitive
  • 10. Everything we delivered in 2016 shows a commitment to these principles.
  • 11. 1. Important to Me 2. Flow of Work 3. Bots and Virtual Assistants 4. Physical, IoT 5. Focus & Intent
  • 12. video
  • 24. Verse On-Premises V1.0 New! Feature Packs Sametime 9.0.1 2016 Highlights IBM Notes/Domino
  • 26. New REST APIs and Feature Packs
  • 29. Multi-Active Data Centers Pan-Asian Data Center New Certifications 3rd Party Marketplaces 2016 Highlights Cloud Infrastructure
  • 32. 2016 Highlights Open and seamless strategy
  • 45. Easy Customization Driven by Developer Community Simultaneous Delivery Enhanced Profiles App Marketplace Simple External Collaboration Cognitive Assistance Effortless, Intuitive Content Creation IBM Watson Work Services Connections Pink
  • 46. Orient Me Middleware New Developer Experience New Features Pink Pink is a journey we are taking together Connections 6 Connections Cloud
  • 47. Introductionto IBM Watson Work Services and Watson Workspace
  • 49. IBM Watson Work Services Actions for Applications Understand Business Conversation IBM Watson Workspace Ecosystem
  • 50. L Mike Motler: What time works for everyone? Question Mi ke Mot l er Wednesday 10: 14AM Th e d emo at SalesCo n n ect was amazin g . Plan to d iscu ss with p artn ers rig h t away . It h as Distrib u tio n written all o ver it. Heat her Reeds Wednesday 10: 14 AM Ash u k – th an k s fo r settin g me u p on mo bile iPh on e to day . . Dan Asawa Wednesday 10: 14 AM Mik e, can y o u elab o rate?. Ashuk Budi k Wednesday 10: 15 AM Hi Heath er, lo n g time n o talk , h o pe all is well. Giv e me a rin g so me time. Mi ke Mot l er Wednesday 10: 15AM Dan , aweso me to h ear fro m y o u . I’ll call wh en b ack in th e o ffice. Dan Asawa Wednesday 10: 18 AM I wro te u p a su mmary o f th e an n o u n cemen ts at SalesCo n n ect – sh are p lease, th an k y o u ! h ttp s://ap p s.n a.co llab .co m/b lo g s/h fjd k slafajk /en try /Sales-Co n n ect-Hig h lig hts?lan g =en _ u s Heat her Reeds Wednesday 10: 19 AM Gen ep o in t’s in itial tak e o n th e k ey an n o u ncemen ts is an u p b eat o n e. Mi ke Mot l er Wednesday 10: 19AM Th an k y o u Dan ! Ashuk Budi k Wednesday 10: 21 AM Dan , th at is a g reat tak e o n th e p ro d u ct – p u shin g fo r d eliv ery ,o ur co mp etitiv e ad v an tag e, sweet! Heat her Reeds Wednesday 10: 21 AM Dan – th u mb s u p Mi ke Mot l er Wednesday 10: 22AM Th e reso u rces co min g o u t o f th is sp ace in th e last 2 4 ho u rs are fan tastic – th an k yo u Dan an d Ash u k Heat her Reeds Wednesday 10: 25 AM As p art o f o u r co n tin u in g en ab lemen t series, we’v e p o sted mo d u le 4 , Offerin g an d Po sition ing on ou r En ab lemen t Wik i. Please d o wn lo ad , read , watch , listen and learn h o w to p o sitio n g an d sell ag ain st o u rco mp etito rs, h o w we will in teg rate an d pricin g an d o fferin g details. Th an k yo u ! Mi ke Mot l er Wednesday 10: 26AM Oh th at’s g reat. Go o d in fo . Dan Asawa Wednesday 10: 31 AM Hey Ev ery o n e – th e d ead lin e fo r su b mittin g sp eak er p ro po sals is fast ap p ro ach in g . Please en co u rag e ev ery o n e to g et in their p ro p osals.. Mi ke Mot l er Wednesday 10: 33AM Th is is o u r MOST IMPORTANT cu sto mer ev en t! We all n eed to tak e a few min u tes an d mak e su re o u r b est cu sto mer sto ry lin es are su b mitted b y Ap ril. Ou r p ro spects an d cu sto mers will ex p ect to learn wh y th ey sh o u ld ch o o se o ur so lu tio n s – n o b etter way to sell th an to h av e so meo n e h ear o u r cu sto mers tell th eir o wn stories first h an d . .. Asuk Budi k Wednesday 10: 33 AM Dan , is th at d ead lin e ju st fo r cu sto mers/clien ts o r is th e d ead lin e ex ten d ed fo r all sp eak er p ro p o sals? Char l es Bl ankenshi p Wednesday 10: 34AM I b eliev e th e d ead lin e is ex ten d ed fo r all sp eak er p ro p o sals. Yo u can co n firm with Heath er Reed s in Mark etin g Dan Asawa Wednesday 10: 38 AM Th an k y o u ! Mi ke Mot l er Wednesday 10: 41AM Did y o u all see th e n ew article fro m Gen ep o in t? Heat her Reeds Wednesday 10: 47 AM IMHO, weak , n o t a g o o d p iece o f mark etin g … d efen siv e, n o u p side to wh y I sh o uld ch o o se th e co mp etito r Mi ke Mot l er Wednesday 10: 49AM I p erso n ally th in k it’s a g reat way o f an swerin g cu sto mer q u estio n s Char l es Bl ankenshi p Wednesday 10: 49AM Co mmo d itizatio n h ap p en s so q u ick ly th ese d ay s, I see it h av in g a sh o rt life sp an Mi ke Mot l er Wednesday 10: 52AM Hey d o es an y o n e u n d erstan d all th e fin an ce ch an g es fo r 2 0 1 7 ? Asuk Budi k Wednesday 10: 57 AM New d emo v id eo p o sted o n lin e Mi ke Mot l er Wednesday 11: 01AM Ash u k – th an k s fo r sh arin g th is. I’llsh o w this in teg ratio n in my cu sto mer meetin g th is week Heat her Reeds Wednesday 11: 01 AM Sp eak in g o f wh ich … Wh o h as th e latest v ersio n o f th e sales co n tract? Heat her Reeds Wednesday 11: 04 AM We also n eed to u p d ate sales fo recast sp read sh eet Mi ke Mot l er Wednesday 11: 05AM Oh g reat Dan Asawa Wednesday 11: 02 AM We d o n eed to g et th e n ew serv ice ag reemen t to th e cu sto mer Mi ke Mot l er Wednesday 11: 02AM May b e we can all g et to g eth er an d rev iew wh ere th in g s stan d . So u n d s lik e we sh o u ld set u p a meetin g Heat her Reeds Wednesday 11: 05 AM Th is o n e is imp o rtan t. Sales are d o wn fo r th is q u arter Char l es Bl ankenshi p Wednesday 11: 06AM Are we aware o f an y n ew lead s? Particu larly in my territo ry ? Mi ke Mot l er Wednesday 11: 06AM Th at’s so meth in g we can d iscu ss o n to mo rro w’s call to o . Heat her Reeds Wednesday 11: 07 AM So u n d s g o o d . I’ll keep an ey e o u t fo rth e in vite. . Let me k n o w if y o u n eed an y th in g mo re fro m me Sales Contract, Meeting, New Service Agreement YESTERDAY 10:14 AM – 11:07 AM Dan Asawa: We do need to get the new service agreement to the customer. Soundslike we should set up a meeting. Dan Asawa: I’ll schedule something for tomorrow Commitment Heather Reeds: We also need to update the sales forecast spreadsheet Action
  • 51. IBM Watson Workspace IBM Watson Work Services Ecosystem
  • 52. Ecosystem IBM Watson Work Services IBM Watson Workspace
  • 54. What people are saying
  • 55. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. ​ Spotlight Blog http://ibm.co/2l8H4T3
  • 56. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. ​ Jennifer Griffith, Director of Communications at UPS “We ripped the Bandaid off and let 440K employees have access to Connections. The benefits have been improved business outcomes/decision making and an unexpected improvement in the overall employee experience. Employees now expect to collaborate daily with co-workers.” UPS and Mears from OGS video, starting at 33:44min point - http://bit.ly/2mCsKyn
  • 57. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. ​ Adam Hunt, CIO, Mears Group… …says their goal was “Cloud First” for streamlining IT and greater flexibility for their 20K employees to collaborate. UPS and Mears from OGS video, starting at 33:44min point - http://bit.ly/2mCsKyn