A strategic-level view of cognitive solutions and collaboration helping redefine everyday work; then an examination and an update on the Collaboration Solutions portfolio from IBM.

1. IBM Collaboration Solutions
Offering Management & Design
Ed Brill, Vice President
REDEFINE EVERYDAY WORK WITH WATSON

2. IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s
sole discretion. Information regarding potential future products is intended to outline our product direction and it should
not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not
a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about future
products may not be incorporated into any contract. The development, release, and timing of any future features or
functionality described for our products remains at our sole discretion.
2

3. 3
By the year 2020, about 1.7 megabytes of
new information will be created every
second for every human on the planet.*
*Forbes, 2015

4. 4
Tomorrow’s disruptors will seize a new level of digital
intelligence with insight from all data.
Data possessed Data outside firewall Data that’s coming
Structured and active Unstructured and dark
+ +

5. 5
Cognitive systems…
UNDERSTAND REASON
LEARN INTERACT
imagery, language, and
other unstructured data like
humans do.
by grasping underlying
concepts and forming
hypotheses to infer
and extract ideas.
With each data point and
interaction, they develop
and sharpen expertise.
They never stop learning.
With abilities to see, talk,
and hear, cognitive
systems interact with
humans in a relatable way.

6. 6
Cognitive systems
are different.
Can make use of
virtually all data
They are not programmed, but pose
answers based on data and probability
Can support and
interact with humans

7. 7
Every time you open your
computer, you shouldn’t have
to start from scratch.
Watson is redefining
everyday work.

8. © 2015 IBM Corporation
Expert Advisors
Understand your work
Learn over time
Offer answers and
insights
Personal Assistance
Prioritize work
Handle common tasks
Surface functions and
recommend actions
based on behavior
Our solutions have two essential
cognitive elements

9. 9
Imagine virtual assistance that isn’t hard-coded.
It evolves with you and helps you solve
problems.

10. 10
Rules engine Cognitive
“Read my new email.
Reply that I’m on my way.”
“I’d like to see new research
documents on diabetes. Did the new
medication get FDA approval yet?”

11. 11
Watson learns from every interaction and helps
you get work done

12. 12
Personal assistance

18. 18
Expert advisor

19. ROADMAP
Collaboration
19

20. 20
Addressing today’s collaboration trends
Finding experts and
information is the
biggest challenge
to 2/3 of enterprise
employees (IDC)
Cognitive
capabilities are
the missing link in
collaboration
today
Information
overload and tool
switching create
barriers to
effective
collaboration
(Forrester)
Cloud & mobile
growth changed
expectations–
workers want to
consume and
share anywhere

22. May 2016
IBM and Cisco: Redefining everyday work with Watson
Calls
Jabber/Spark
Meetings
WebEx
Messaging
Jabber/Spark
Social
IBM Connections
Mail & calendar
IBM Verse
Cognitive
Watson APIs

23. “THE IBM AND CISCO PARTNERSHIP
IS A VERY SPECIFIC EXAMPLE OF A GROWING MARKET FOR
‘COGNITIVELY ENABLED’ APPLICATIONS…IDC SEES A
FUTURE WHERE ALMOST ALL ENTERPRISE AND
COLLABORATIVE APPLICATIONS HAVE ELEMENTS WHERE
THE SOFTWARE PROVIDES AUTOMATED ASSISTANCE,
RECOMMENDATIONS, AND PREDICTIONS…”
IDC, COGNITIVE COLLABORATION: AUGMENTING THE WAY WE WORK
JULY 2016, DOC # US41577916

25. © IBM Corporation
Verse
Cognitive
Cisco
Feature richness
Connections
Cognitive
Cisco
Orient Me
Cloud
Data migration
Resiliency
Marketplace
Where are we now?

26. Verse On-premises: Innovation everywhere
Verse cloud experience for existing
Domino environments
Customers can have the cloud user
experience on their own premise
Verse Mail & Calendar
Verse APIs Ported for Domino APIs for Profiles, Files, Search
Domino Mail Verse Mail & Calendar Data Index service
Connections
UIINFRASTRUCTURE

27. Updated September 2016
Connections - Considerations
1. OrientMe
Users have awareness of what’s important and can focus on what matters by filtering out the noise
(Cognitive)
2. Enhanced Community Experience
Users can build compelling social team sites quickly to broadcast or collaborate and add their own apps /
content / look&feel to match their internal or external use case
3. User Onboarding
Users will be taken through the process of completing their profile, expanding their network and identifying
communities relevant to their roles, so that they can quickly and more easily get started using connections
4. Enhanced Files Experience
Users can manage their personal files with the latest and greatest capabilities like folder sync
5. Cisco Meeting Integration
Users can join meetings from anywhere within Connections, present Files so that they loose no time looking
for the right tools at the right time

28. Business Problem Business Benefits
Process Solution ComponentsTransformation
“Our new collaboration environment makes it
even easier for our people to drive business
outcomes.”
—Ed Brill, Vice President, IBM
IBM
Technology
Delivering cloud collaboration with IBM Verse to
500,000 users in just nine months
To support innovation and offer integrated mail
and collaboration on the cloud, IBM aimed to
transition all employees to Verse quickly and non-
disruptively.
IBM delivered a cloud-based collaboration
platform for its 500,000 users in just nine months
—saving millions of dollars per year, nurturing
innovation and shortening time to market for new
services.
• Up to 5,000 mail boxes moved to the cloud
per day
• 500,000 users onboarded within just nine
months
• Unlocks innovation across the business
•IBM® Connections™ Cloud S1
•IBM Verse™
The original plan to move IBMers over the course
of two years was disrupted to complete the move
at a pace never before seen in the industry.
Read Full Case StudyWatch the Video

29. Project Toscana

30. First class
user
experience
Built for the
Cognitive
era
Born in the
cloud
Extensible
and open
platform
Ready for
the
enterprise
Project Toscana Strategy

31. 31
Toscana Platform (Cognitive Services and APIs)
Apps
IBM & Third Party
Toscana App – Teams and Outcomes
Conversations Content Commitments
Bots Integrations
Understands conversations
Services are built to be
consumed in other
business tools
Email and Chat
Content creation and sharing
Voice and Video
Business applications
As well as an app
Toscana is a platform

32. Q&A

33. THANK YOU
Redefine everyday work with Watson.