3. What Communications look like today in the workplace Inconsistent User Experience Separate Management and Security No Common Platform VoiceMail PSTN/VoIP phones E-mail & IM Web Conference Video Conference Audio Conference Multiple Directories Communications Overload | Disparate &Complex Networks | High Costs Microsoft’s Vision for Unified Communications Use the power of software to deliver complete communications - messaging, voice, and video - across the applications and devices that people use every day. http://www.microsoft.com/uc
10. Momentum in Microsoft UC Microsoft has extended its software approach into voice to provide a comprehensive solution offering with open plug-in interfaces to enable Web developers to develop innovative UC applications. Which UC Vendor Offers The Best Value Proposition? January 7, 2009 Elizabeth Herrell (Forrester) When companies considering UC adoption were asked which vendor first came to mind, more than a third listed Microsoft OCS. WainhouseResearch (quoted in CRM Magazine article ‘Is Microsoft Winning the CRM race?” July 2008, E. Brent Kelly I think it's becoming completely clear that Microsoft is going to perform a long-term role in the unified communications market" Office Communications Server 'R2' Targets PBXes (internetnews.com) February 3, 2009 (R2) Brian Riggs (Current Analysis) Microsoft is solving enterprise communications problems differently. Microsoft OCS R2 Hits the Streets (No Jitter) February 9, 2009 Marty Parker (UniComm Consulting)
11. Economic Impact of UC The study shows the following benefits for a 4,000 employee organization over a 3 year period: The Total Economic Impact TM of Microsoft Unified Communications Products and Services”, A commissioned study conducted by Forrester Consulting on behalf of Microsoft.
12. Unified Communications Ecosystem System Integrators Microsoft® RoundTable™, renamed the Polycom® CX5000 Unified Conference Station, will be available through Polycom and its extensive channel network Devices ISVs Aspect celebrates one year anniversary of our global strategic alliance by delivering the UC capabilities to industry leaders such as Quicken Loans and Global Crossing Software Servers Lenovo ThinkPad X301, T400 and T500 laptops are now optimized for Microsoft Office Communicator 2007 Network
18. How Companies Are Moving Forward Tomorrow Today Communications Platform Value-Added Feature Servers LCS / OCS Exchange Office System AD PBX / IP-PBX Smart Unified Clients Consistent Experience Streamlined Communication BusinessApps Operational Control Extensible VoIP Foundation
19. Looking Ahead TOMORROW Complete software powered voice for all Optimizing voiceand conferencing Next generation communications formobile workers “This new release puts Microsoft on a rapid path to deliver voice software that does much more than a network PBX and with much less cost.” Stephen Elop, PresidentMicrosoft Business Division October 14, 2008
79. OCS 2007 Platform Architecture 3rd Party Client Apps 3rd Party Client Apps 3rd Party Extensibility 3rd Party Apps SIP Processing Language and Routing Extensibility 3rd Party Apps 3rd Party Apps 3rd Party Apps 3rd Party Apps 3rd Party Apps Client Middle Tier Server Milan (Workflow) Workflow Activities Office Communicator Wave 13 UCMA 2.0 *Speech Platform Services AJAX Services And Controls Ooty Signaling Ooty Media Ooty Speech Server Managed API Unified Communications Client API Wave 12 UCMA 1.0 Office Communications Server SIP/SIMPLE Infrastructure
84. Avoid Unnecessary Costs End user hard phone devices vs. soft phones Additional routers, switches and power backup Hardware Based IP Telephony Decision Think differently! Additional power to run and cool network gear Additional VPN equipment for remote workers Power Over Ethernet switches and cooling costs
Microsoft unified communications technologies use the power of software to deliver complete communications—messaging, voice, and video—across the applications and devices that people use every day.Integrating the experiences you associate with the telephone—phone calls, voice mail, and conferencing—the work you do on a computer—documents, spreadsheets, instant messaging, e-mail, and calendars fundamentally change the way people work.We believe unified communications will transform business in the coming decade in the same way e-mail changed the business landscape in the 1990s.When phone services become software, are managed by a server, and are delivered to desktop applications, many interesting things happen.
> 1:0<OCS R2 LaunchIn February of this year we launched Office Communications Server 2007 R223,000 registered users at our virtual launch41 press articlesOver 100 partners participated at our virtual launchAnalyst It’s great to see how many analyst believe in the software based approach to Unified CommunicationsAmong companies considering UC adoption more than a third listed Microsoft OCS as the first option -Brent Kelly.Microsoft is solving enterprise communications problems – Marty Parker
> 1:0<OCS R2 LaunchIn February of this year we launched Office Communications Server 2007 R223,000 registered users at our virtual launch41 press articlesOver 100 partners participated at our virtual launchAnalyst It’s great to see how many analyst believe in the software based approach to Unified CommunicationsAmong companies considering UC adoption more than a third listed Microsoft OCS as the first option -Brent Kelly.Microsoft is solving enterprise communications problems – Marty Parker
> 1:30<Based on the interviews with the 15 existing Microsoft UC customers, Forrester constructed a TEI framework for a composite organization (see below), and the associated ROI analysis illustrating the financial impact areas. As seen in Table 1, the risk-adjusted ROI for the composite company is 563%.Internal and external collaboration is of highest importance.• With a dearth of candidates with sufficient skills in digital marketing, hiring qualified staff is difficult. The firm must make the most of its existing talent and maximize retention.• High-value workers are separated from each other geographically; 80% of them do not work at the headquarters office.• Client relationships are long-standing, thus offering impetus for deeper communications across firewalls. Nevertheless, most clients maintain relationships with several digital marketing agencies; new initiatives and even extensions of existing projects are frequently put up for competitive bid.• The organization is forward-thinking and readily adopts new technologies when the products can be demonstrated to provide business value.
> 1:00<
Presenter can review this page for more detail - http://www.microsoft.com/communicationsserver/en/us/overview.aspx
OCS 2007 R2 will be available in February 2009Presenter can review this page for more detail - http://www.microsoft.com/Presspass/press/2008/oct08/10-14OCSR2PR.mspx
Investment protection – keep existing phones while adding new devicesPromote IM sessions to voice & video conferencingUC experience inside & outside the enterpriseDevice Manufacturers:ASUSTek Computer LG-Nortel Co. LtdMicrosoft NEC CorpPlantronics IncPolycom IncSAMSUNGTatung CoViTELiX
Talking Points:In this presentation I provided you an overview of the most recent Exchange investments and innovations (namely Exchange Server 2007 and Exchange Server 2007 SP1), as well as a glimpse into our product investments for the next release (code named Exchange “14”). This roadmap slide offers you a brief timeline around the delivery of these various offerings. These dates are subject to changes, but as the last 12+ years have demonstrated, Exchange seeks to ship a high-quality, major product release every 2 to 4 years. As such, we are currently scheduled to deliver Exchange “14” in the second half of calendar year 2009. This calendar year (2008), Microsoft Online plans to make generally available Exchange Online (based on Exchange Server 2007). For more information, and a chance to test drive this service, visit http://www.microsoft.com/online.Slide Objective:Provide timeline roadmap of our recent and next generation Exchange Server releases. This is subject to change without notice and should only be shared under NDA, since we have not yet publicly disclosed Exchange “14”.
> 4:00<The other source of your economic impact will be by avoiding unnecessary cost such as:• Desktop telephone sets• PBX equipment• Unified Messaging systems Tape back-ups Fax machines• Antivirus, Antispam solutions Compliance solutionYou need to THINK DIFFERENTLY!