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quantum content
Ekaterina Mitova, SAP
Dimiter Simov - Jimmy, SAP
@ekaterinamitova @dsimov
agenda
1. about object-orientedness
2. examples
3. concept & some principles
4. more examples
5. take home
who we are
Ekaterina Mitova
user-assistance developer
founder of the 1st BG robotics school
inspiration and innovation seeker
likes to find new ways to do her job
better
believes that you can always improve
things
Dimiter Simov Jimmy
usability professional
UX mentor and trainer
founder of the 1st BG usability
consultancy
likes to raise usability awareness
believes that IT can be usable
There is no boundary
between design and
content; they both fall
under the UX
umbrella.
Design is as important
to technical writers as
is writing to
designers.
disclaimer
think of a word
imagine to run
imagine pink
imagine beautiful
word probability
60-65% noun
15-20% abstract noun
4-5% name
4-5% interjection
4-5% adjective
4-5% adverb
1-3% verb
2% unknown
> 75% object
we, humans,
think in objects
exist in places
basic human needs in any place
orientation
consistency
organization
orientation
In any place (physical,
digital, or other), we
need to know or intuit
the objects, the
relations, and the
options that we have.
We need to answer
these questions:
1. What are the objects?
2. Where are the objects?
3. How many are the
objects?
4. How do the objects
relate to each other?
5. What is my role?
6. What can I do here?
a place inside
a place outside
a place in virtuality
a place in the imagination
a place on my computer
a place in the cloud
a content place?
1. What are the objects?
2. Where are the objects?
3. How many are the objects?
4. How do the objects relate?
5. What is my role?
6. What can I do here?
a content place?
another content place
who are the members?
imagine these were your family books
consistency
We need and expect
reliable properties of a
place (interface) so that
we can learn and
recognize the objects to
perform actions on and
with them.
recognizable appearance:
objects keep familiar look
wholeness: all properties of and
actions with an object in one
place, constantly available
predictable behavior:
things that look alike
behave alike
recognizable
appearance
objects keep
familiar look
services in SAP Cloud Platform
product pages in documentation (SAP)
product pages in documentation (Google)
product pages in documentation (Microsoft)
topics in documentation (SAP and Google)
button
dropdowns
multi- or single-select
predictable behavior
things that
look alike
behave alike
SAP Cloud Platform – product page
new window/tab
another SAP subsite
same window
popup PDF file
same window
another SAP subsite
stable behavior?
new window/tab
another SAP subsite
same window
popup PDF file
same window
another SAP subsite
OOUXHO 2020   quantum content
wholeness
all properties of
and actions with
an object in one
place, constantly
available
manage files on an Android device
what's new / release notes
we can tolerate a lot
of variance,
less change = less
strain
name objects and
spaces
relate objects and spaces
to other objects and spaces
move objects and
groups around
group multiple
objects by traits
organization
As we gain experience and skills in
a domain, we begin to feel the
need to arrange the spaces and
objects in a way that makes sense
to us and our work
here is how Jira does it
link (relate) issues
to other issues
label issues
to group them
search and save
for later use
search by anything
save for later use
control view columns
and column order
dashboards
personal and shared
name
anything
move
issues
OOUXHO 2020   quantum content
OOUXHO 2020   quantum content
OOUXHO 2020   quantum content
OOUXHO 2020   quantum content
OOUXHO 2020   quantum content
OOUXHO 2020   quantum content
OOUXHO 2020   quantum content
OOUXHO 2020   quantum content
OOUXHO 2020   quantum content
OOUXHO 2020   quantum content
OOUXHO 2020   quantum content
take home
basic human needs in a
place
orientation: know the objects, relations,
and options we have
consistency: reliable properties so we can
learn, recognize and interact with the
objects: appearance, behavior, wholeness
organization: arrange spaces and objects
our ways: name, group, move, relate
bonus
two ways to group things
by place by property
'quantum' object superposition
digital worldphysical world human mind
'quantum' content
topics: same content twice in same structure
snippets: same content in different places
variables: same name everywhere
labels: one item at many locations
join us at UX Sofia
17 - 20 Nov 2020
uxsofia.com

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OOUXHO 2020 quantum content

Hinweis der Redaktion

  1. Image source = https://www.roadtovr.com/9-new-eve-valkyrie-screenshots-gallery/
  2. Microsoft Outlook
  3. https://mail.google.com/
  4. https://help.sap.com/viewer/index
  5. https://help.sap.com/viewer/index
  6. The objects maintain recognizable appearance (we do not want to guess what things are). Objects that look alike behave in similar ways (we want to be able to predict what will happen when we interact). All properties and actions with an object are in one place (we do not like modality). constantly available (we get confused when things disappear).
  7. https://www.sap.com/products/cloud-platform/pricing/estimator-tool.html?infl=5d709d66-49dc-449e-b405-3e7184ba4a63
  8. https://www.sap.com/about/customer-involvement/customer-stories/finder.html?sort=latest_desc&tag=products:technology-platform/sap-cloud-platform&infl=5d709d66-49dc-449e-b405-3e7184ba4a63