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Trusted Reliability & Performance with the AppExchange Platform

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dreamforce2006
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Parker Harris EVP, Technology October 11, 2006 Trusted Reliability & Performance with the AppExchange Platform
Agenda ,[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object]
Timeline For Recent Investments 11/05 New West Coast Data Center New East Coast DR Facility New San Francisco Lab 1/06 3/06 Cluster Tuning 6/06 Database Split trust.salesforce.com
Splitting NA1 Optimized Our Availability Previous Architecture After Split
The Next 6 Months 6/06 Database Split 11/06 Pods Phase 1 12/06 Winter ‘07 2/06 Pods Phase 2
Agenda ,[object Object],[object Object],[object Object]
The Only Fully Mirrored On Demand Infrastructure ,[object Object],[object Object],[object Object],[object Object],[object Object],Production-Class Development Lab & Tape Archive (West Coast) Back-Up Production Data Center (East Cost) Main Production Data Center (West Coast) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
World-Class Infrastructure Delivering leading On-Demand availability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Network Industry leading performance, scalability and redundancy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Application Architecture ,[object Object],[object Object],[object Object],[object Object],Storage ,[object Object],[object Object],[object Object],Database ,[object Object],[object Object],Application / Web Servers ,[object Object],[object Object],[object Object],Firewall / Networking Software Hardware
Carrier-Class Physical Infrastructure Engineered for Millions of Users ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Scalable Software Architecture Utilizing Industry Standard Platforms for High Availability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Data Integrity Strategy Massive Redundancy, High Performance ,[object Object],[object Object],Production Data Center Real time replication between data centers Dedicated OC-48 Backbone West Coast San Francisco East Coast Backup DR Data Center Lab and Tape Archive
Security: Facilities Maximum Facilities Security ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Security: Application World class Application Security ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Performance and Monitoring End-to-End Monitoring Guarantees Uptime and Security ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object]
Horizontal Scalability “Pod Architecture” ,[object Object],[object Object],[object Object],[object Object],Multi-Tenant stack for a set of customers Database Cluster Application Servers API Servers Search Servers NA1 Pod
Pod Architecture further enhances availability, horizontal scale, and platform for future growth Network Services Storage Services Backup Services Monitoring Services Sandbox Pod NA0 Pod NA1 Pod NA2 Pod NA3 Pod NA4 Pod NA5 Pod EMEA Pod APAC Pod EMEA2 Pod NA6 Pod NA7 Pod “ N” Pod
Becoming a Trusted Partner to Enterprise IT Where we started Where we are Where we need to be “ we’ll take care of everything” “ we’ll take care of everything” “ we’ll take care of everything” Us End-Users IT Us End-Users IT Us End-Users
Trust Site Roadmap ,[object Object],[object Object],[object Object],[object Object],[object Object]
Q&A ,[object Object],[object Object],[object Object],[object Object]
Session Feedback Let us know how we’re doing! ,[object Object],[object Object],[object Object],[object Object],[object Object],Save time! Use your cell phone or mobile device to send Feedback via SMS/Text Messaging! Send a message to 26335 In the message body: Session 225, #### For example, “ Session 123, 5555 ” Session ID: 225 Session ID # Scores for 4 categories SMS Voting powered by:

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Trusted Reliability & Performance with the AppExchange Platform

  • 1. Parker Harris EVP, Technology October 11, 2006 Trusted Reliability & Performance with the AppExchange Platform
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  • 4. Timeline For Recent Investments 11/05 New West Coast Data Center New East Coast DR Facility New San Francisco Lab 1/06 3/06 Cluster Tuning 6/06 Database Split trust.salesforce.com
  • 5. Splitting NA1 Optimized Our Availability Previous Architecture After Split
  • 6. The Next 6 Months 6/06 Database Split 11/06 Pods Phase 1 12/06 Winter ‘07 2/06 Pods Phase 2
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  • 20. Pod Architecture further enhances availability, horizontal scale, and platform for future growth Network Services Storage Services Backup Services Monitoring Services Sandbox Pod NA0 Pod NA1 Pod NA2 Pod NA3 Pod NA4 Pod NA5 Pod EMEA Pod APAC Pod EMEA2 Pod NA6 Pod NA7 Pod “ N” Pod
  • 21. Becoming a Trusted Partner to Enterprise IT Where we started Where we are Where we need to be “ we’ll take care of everything” “ we’ll take care of everything” “ we’ll take care of everything” Us End-Users IT Us End-Users IT Us End-Users
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