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Success With Salesforce for Capital Markets Dushyant Pandya, salesforce.com VP, Product Strategy Track: Financial Services
Safe Harbor Statement ,[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object]
Institutional Research Functions Mobile Applications Organize/Attend Industry Conferences Meet  Company Sales Force,  Traders, I-Bankers Meet  Company Management Call Prospects Make Client Presentations Event Management Contact   Management Tick Sheet
Institutional Sales Functions Research Portfolio Managers Hedge Funds Banks Prospect for New Clients Existing Clients Manage  Region Buy-side Analysts Mobile Applications Contact   Management Morning Calls Optimized Coverage
Corporate Banking Universe of Relationships EMEA ,[object Object],[object Object],[object Object],[object Object],Corporate Finance Financial Advisory Service Capital Raising Asset Management US Japan Asia Verticals Product Groups Strategic Client Management Relationship Banking Securities / Capital Markets Client focuses
Scott Harper IBG Project Manager [email_address]
Shinsei Bank Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],INDUSTRY:  Banking EMPLOYEES:  2,100 GEOGRAPHY:  Asia, Europe PRODUCT(S) USED:  SFA USERS:  250+
Key Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Customer Focus Integrity Accountability Teamwork Community Customer Focus Integrity Accountability Teamwork Community
Key Challenges  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Salesforce.com:  Part of the Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS
System Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
System Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object]
Driving Adoption ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Results ,[object Object],[object Object],[object Object],We’re more organized around our customers and have a strong, well-used system that was easy to customize and initially implemented independent of IT support.
Key Success Factors ,[object Object],[object Object],[object Object],改善
Peter Coleman Director of Research & Head of Equities [email_address]
ThinkEquity Partners  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],INDUSTRY:  Financial Services EMPLOYEES:  200 GEOGRAPHY:  USA PRODUCT(S) USED:  Salesforce.com for Financial Services # USERS:  100
Key Strategy ,[object Object],[object Object],[object Object],[object Object]
Key Challenges  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Solution – Phase 1 ,[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Solution – Phase 2  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS
Demo of Venture Services
The Solution – Phase 2 (cont.)  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS
Demo of Event Tracking
The Solution – Phase 2 (cont.)  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS
Demo of Call Tracking
The Solution – Phase 2 (cont.)  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS
How is Salesforce used? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Results  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Key Success Factors ,[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object]
Dushyant Pandya VP, Product Strategy Scott Harper IBG Project Manager Peter Coleman Director of Research & Head of Equities QUESTION & ANSWER SESSION
Don’t miss … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Session Feedback Let us know how we’re doing! ,[object Object],[object Object],[object Object],[object Object],[object Object],Save time! Use your cell phone or mobile device to send Feedback via SMS/Text Messaging! Send a message to  26335 In the message body:   Session 210, ####   For example, “ Session 210, 5555 ” Session ID:  210 Session ID # Scores for 4 categories SMS Voting powered by:

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Success with Salesforce for Capital Markets

  • 1. Success With Salesforce for Capital Markets Dushyant Pandya, salesforce.com VP, Product Strategy Track: Financial Services
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  • 4. Institutional Research Functions Mobile Applications Organize/Attend Industry Conferences Meet Company Sales Force, Traders, I-Bankers Meet Company Management Call Prospects Make Client Presentations Event Management Contact Management Tick Sheet
  • 5. Institutional Sales Functions Research Portfolio Managers Hedge Funds Banks Prospect for New Clients Existing Clients Manage Region Buy-side Analysts Mobile Applications Contact Management Morning Calls Optimized Coverage
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  • 7. Scott Harper IBG Project Manager [email_address]
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  • 17. Peter Coleman Director of Research & Head of Equities [email_address]
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  • 23. Demo of Venture Services
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  • 25. Demo of Event Tracking
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  • 27. Demo of Call Tracking
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  • 33. Dushyant Pandya VP, Product Strategy Scott Harper IBG Project Manager Peter Coleman Director of Research & Head of Equities QUESTION & ANSWER SESSION
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  • 35.