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Integration Strategies in a SaaS Environment  ,[object Object],[object Object],[object Object],[object Object],[object Object],Track: Large Enterprise Deployments
Safe Harbor Statement ,[object Object],[object Object],[object Object],[object Object]
Ron Papas SVP, Business Development [email_address]
Informatica at a Glance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Our Mission Help enterprise customers implement a data services architecture to gain the most business value from their data assets   Our Singular Focus Data Integration Products and Services Our Mission Help enterprise customers implement a data services architecture to gain the most business value from their data assets   Our Singular Focus Data Integration Products and Services Manufacturing Retail and Services Healthcare and  Life Sciences Financial Services  and Insurance  Our Customers Are Leaders in Every Industry Transportation and Distribution
Common Design Patterns Enabled by Informatica Data Migration from on-premise data stores to Salesforce Account Management Pipeline and Forecast Enterprise DW SAP Sales History Customer Master Business Warehouse Oracle eBusiness Financial Summary Siebel Account Management Pipeline and Forecast
Common Design Patterns Enabled by Informatica Data Synchronization between ERP Apps & Salesforce Account Management Pipeline and Forecast Enterprise DW SAP Sales History Customer Master Business Warehouse Oracle eBusiness Financial Summary Siebel Account Management Pipeline and Forecast
Common Design Patterns Enabled by Informatica Data Warehouse creation or replication from Salesforce Account Management Pipeline and Forecast Enterprise DW SAP Sales History Customer Master Business Warehouse Oracle eBusiness Financial Summary Siebel Account Management Pipeline and Forecast
Common Design Patterns Enabled by Informatica Cleansing of Salesforce data Account Management Pipeline and Forecast Enterprise DW SAP Sales History Customer Master Business Warehouse Oracle eBusiness Financial Summary Siebel Account Management Pipeline and Forecast
Leveraging Web 2.0 Standards and the SFDC API   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Pitfalls of Integration and How to Avoid ,[object Object],[object Object],[object Object],[object Object]
Time and Cost Estimate to Integrate with Salesforce using Informatica ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DEMO:  PowerCenter and Salesforce Integration & Cleansing Migrate data from Oracle into Salesforce Migrate and cleanse data from Salesforce into Oracle Update Salesforce with  clean data from Oracle 1 2 3
Deborah Scharfetter Vice President, Products [email_address]
Above All Software ,[object Object],[object Object],[object Object],INDUSTRY:  Software EMPLOYEES:  <100 GEOGRAPHY:  Primarily North America PRODUCT(S) USED:  SFA, Service & Support, on AppExchange
25+ Years Of Asset Proliferation Data Redundancy Business Process Fragmentation Assets Proliferate But Rarely Get Replaced Era RDBMS ERP Client Server SaaS 80s 90s 2000s Legacy RDBMS Legacy ERP Client Server RDBMS Legacy
Today’s Business Reality Customer-Facing Employees Opportunity Management Product ,[object Object],[object Object],[object Object],[object Object],Order Management Pricing
Composite Applications Are “Enterprise Mashups” Composite Application Example:  Processing a Customer Order Single Application Interactive and Transactional “ Close  Opportunity” “ Create  Order” “ Available to Promise” “ Verify Address” Non-invasive Leverages business  logic ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Common Design Patterns for Composite Applications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Leveraging Web 2.0 Standards & the AppExchange API  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Enabling Rich Internet Applications
Pitfalls of Integration and How to Avoid Them ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Time and Cost Estimate to Integrate with Salesforce Example:  PGP Corporation ,[object Object],[object Object],Problem ,[object Object],[object Object],Impact Implementation Effort ,[object Object],Solution Above All Confidential and Proprietary
Demonstration of their “clicks not code” solution
Dean Hidalgo TIBCO Product Marketing TIBCO Software, Inc [email_address]
[object Object],[object Object],[object Object],TIBCO Software INDUSTRY:  Software Infrastructure EMPLOYEES:  1500 GEOGRAPHY:  Global,  HQ : Palo Alto, CA PRODUCT(S) USED:  SFA, AppExchange applications # USERS:  500 (TIBCO internal)
Common Design Patterns that you enable with your solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Leveraging Web 2.0 (and other) Standards and the AppExchange API  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],TIBCO Area of Focus Committee Participation Reliable Messaging WS-ReliableMessaging Events WS-Eventing Alerts/Notifications WS-Notifications Addressing WS-Addressing Security WS-Security Management and Monitoring WSDM (Distributed Management) Orchestration WS-BPEL Description WSDL 2.0 Transport SOAP 1.2 Java Business Integration JBI (JSR 208) Transactions WS-TX (Transactions) Security WS-SX (SecureExchange)
Pitfalls of Integration/SOA and How to Avoid ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Time and Cost Estimate to Integrate with Salesforce using TIBCO Software   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TIBCO SOA Reference Architecture TIBCO Management & Monitor Services Governance TIBCO Repository UDDI Registry Security & Policy User Interaction TIBCO Portal Services TIBCO Rich Clients New Service Existing Service Custom Apps J2EE/.NET Adapter Packaged App Trading Partner Services Mainframe WS WS Data Integration ETL & JDBC Adapter TIBCO Services Backbone & ESB Event Services Exception Handling Audit & Logging Cross Referencing ,[object Object],[object Object],[object Object],[object Object],[object Object],Core ESB Services ,[object Object],[object Object],[object Object],[object Object],Service Runtime Container Transactions ,[object Object],[object Object],Security ,[object Object],[object Object],TIBCO Distributed Messaging Bus  (EMS, Rendezvous) Multi-Protocol Message Translation (HTTP, MQSeries, any JMS) TIBCO Integrated Services Environment (ISE) Services Construction & Orchestration
Service Creation and Orchestration ,[object Object],[object Object],[object Object],[object Object],[object Object],Drag and drop resources with zero coding Rich library of pre-built activities/tasks Abstraction of multi-step business processes
Enriching Salesforce Using AJAX at TIBCO ,[object Object],[object Object],[object Object]
Demonstration of the TIBCO “clicks not code” solution
Simon Peel SVP Integration Strategies [email_address]
Cast Iron Systems The only NO-SOFTWARE integration solution built especially for salesforce.com
Common Design Patterns Business Design Patterns Technical Design Patterns ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Leveraging Web 2.0 Standards & the AppExchange API  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Pitfalls of Integration and How to Avoid (1) Program using complex integration tools  salesforce.com Application 2 (2) Program using development tools  Custom Code Java Visual Basic  C++, SQL salesforce.com Application 2 Complex Experience ,[object Object],[object Object],[object Object],[object Object],Simple Experience ,[object Object],[object Object],[object Object],[object Object]
Time and Cost Estimate to Integrate with Salesforce using Cast Iron Systems Subscription Pricing Starts at $2.5K/month and Implementation is ‘On Our Dime’
“ Clicks Not Code” Demo: Synchronizing Customer Master Data with ERP What The Integration Appliance Does Customer Master Integration: ERP to CRM Cast Iron   Integration Appliance ERP
Simon Peel SVP, Integration Strategies QUESTION & ANSWER SESSION Dean Hidalgo TIBCO Product Marketing Deborah Scharfetter VP, Products Ron Papas SVP, Business Development CINDY WARNER SVP, Global Integration Services Salesforce.com Moderated By:
Session Feedback Let us know how we’re doing! ,[object Object],[object Object],[object Object],[object Object],[object Object],Save time! Use your cell phone or mobile device to send Feedback via SMS/Text Messaging! Send a message to  26335 In the message body:   Session 167, ####   For example, “ Session 123, 5555 ” Session ID:  167 Session ID # Scores for 4 categories SMS Voting powered by:

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Integration Strategies in a SaaS Environment

  • 1.
  • 2.
  • 3. Ron Papas SVP, Business Development [email_address]
  • 4.
  • 5. Common Design Patterns Enabled by Informatica Data Migration from on-premise data stores to Salesforce Account Management Pipeline and Forecast Enterprise DW SAP Sales History Customer Master Business Warehouse Oracle eBusiness Financial Summary Siebel Account Management Pipeline and Forecast
  • 6. Common Design Patterns Enabled by Informatica Data Synchronization between ERP Apps & Salesforce Account Management Pipeline and Forecast Enterprise DW SAP Sales History Customer Master Business Warehouse Oracle eBusiness Financial Summary Siebel Account Management Pipeline and Forecast
  • 7. Common Design Patterns Enabled by Informatica Data Warehouse creation or replication from Salesforce Account Management Pipeline and Forecast Enterprise DW SAP Sales History Customer Master Business Warehouse Oracle eBusiness Financial Summary Siebel Account Management Pipeline and Forecast
  • 8. Common Design Patterns Enabled by Informatica Cleansing of Salesforce data Account Management Pipeline and Forecast Enterprise DW SAP Sales History Customer Master Business Warehouse Oracle eBusiness Financial Summary Siebel Account Management Pipeline and Forecast
  • 9.
  • 10.
  • 11.
  • 12. DEMO: PowerCenter and Salesforce Integration & Cleansing Migrate data from Oracle into Salesforce Migrate and cleanse data from Salesforce into Oracle Update Salesforce with clean data from Oracle 1 2 3
  • 13. Deborah Scharfetter Vice President, Products [email_address]
  • 14.
  • 15. 25+ Years Of Asset Proliferation Data Redundancy Business Process Fragmentation Assets Proliferate But Rarely Get Replaced Era RDBMS ERP Client Server SaaS 80s 90s 2000s Legacy RDBMS Legacy ERP Client Server RDBMS Legacy
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. Demonstration of their “clicks not code” solution
  • 23. Dean Hidalgo TIBCO Product Marketing TIBCO Software, Inc [email_address]
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32. Demonstration of the TIBCO “clicks not code” solution
  • 33. Simon Peel SVP Integration Strategies [email_address]
  • 34. Cast Iron Systems The only NO-SOFTWARE integration solution built especially for salesforce.com
  • 35.
  • 36.
  • 37.
  • 38. Time and Cost Estimate to Integrate with Salesforce using Cast Iron Systems Subscription Pricing Starts at $2.5K/month and Implementation is ‘On Our Dime’
  • 39. “ Clicks Not Code” Demo: Synchronizing Customer Master Data with ERP What The Integration Appliance Does Customer Master Integration: ERP to CRM Cast Iron Integration Appliance ERP
  • 40. Simon Peel SVP, Integration Strategies QUESTION & ANSWER SESSION Dean Hidalgo TIBCO Product Marketing Deborah Scharfetter VP, Products Ron Papas SVP, Business Development CINDY WARNER SVP, Global Integration Services Salesforce.com Moderated By:
  • 41.