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Organizational Behavior:  Power, Politics, Conflict, and Stress
Learning Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],After studying this chapter, you should be able to:
Learning Outcomes (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],After studying this chapter, you should be able to:
IDEAS ON MANAGEMENT  at The RLJ Companies ,[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Behavior ,[object Object],[object Object],[object Object],[object Object]
Personality ,[object Object],[object Object],[object Object],[object Object]
Single Traits of Personality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Big Five Personality Dimensions Trait Continuum Not willing to  try new things Openness to Experience Willing to try  new things Irresponsible/ Undependable Conscientiousness Responsible/ Dependable Emotionally  unstable Emotionalism Emotionally  stable Competitive Agreeableness Cooperative Introvert Extraversion Extrovert To Trait From
Perception ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Attribution Process ,[object Object],[object Object]
Exhibit 8 – 1   ●  The Attribution Process
Bias in Perception ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Attitudes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Attitudes and Job Satisfaction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Join the Discussion Ethics & Social Responsibility   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Power ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Power (cont’d) ,[object Object],[object Object],[object Object]
Exhibit 8 – 2   ●  Type of Power
Types of Power ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Power (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Join the Discussion Ethics & Social Responsibility   ,[object Object],[object Object],[object Object],[object Object]
 
Organizational Politics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 8 –3   ●  Political Behaviors and Guidelines for Developing Political Skills
 
Managing Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing Conflict (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 8 –4   ●  Conflict Management Styles
 
Negotiation, Collaboration, and Mediation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 8 –5   ●  The Negotiation Process
Exhibit 8 –6   ●  The Collaborative Conflict Resolution Model
Exhibit 8 –6   ●  The Collaborative Conflict Resolution Model (cont’d)
Exhibit 8 –6   ●  The Collaborative Conflict Resolution Model (cont’d)
Stress ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Causes of Job Stress ,[object Object],[object Object],[object Object],[object Object],[object Object]
Stress Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 8 –7   ●  Relaxation Exercises
 
Exhibit 8 –8   ●  The Stress Tug-of-War
KEY TERMS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Chapter 8 - Organizational Behavior: Power, Politics, Conflict, and Stress

  • 1. Organizational Behavior: Power, Politics, Conflict, and Stress
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. The Big Five Personality Dimensions Trait Continuum Not willing to try new things Openness to Experience Willing to try new things Irresponsible/ Undependable Conscientiousness Responsible/ Dependable Emotionally unstable Emotionalism Emotionally stable Competitive Agreeableness Cooperative Introvert Extraversion Extrovert To Trait From
  • 9.
  • 10.
  • 11. Exhibit 8 – 1 ● The Attribution Process
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. Exhibit 8 – 2 ● Type of Power
  • 19.
  • 20.
  • 21.
  • 22.  
  • 23.
  • 24. Exhibit 8 –3 ● Political Behaviors and Guidelines for Developing Political Skills
  • 25.  
  • 26.
  • 27.
  • 28. Exhibit 8 –4 ● Conflict Management Styles
  • 29.  
  • 30.
  • 31. Exhibit 8 –5 ● The Negotiation Process
  • 32. Exhibit 8 –6 ● The Collaborative Conflict Resolution Model
  • 33. Exhibit 8 –6 ● The Collaborative Conflict Resolution Model (cont’d)
  • 34. Exhibit 8 –6 ● The Collaborative Conflict Resolution Model (cont’d)
  • 35.
  • 36.
  • 37.
  • 38. Exhibit 8 –7 ● Relaxation Exercises
  • 39.  
  • 40. Exhibit 8 –8 ● The Stress Tug-of-War
  • 41.