This document discusses using social media for schools to engage stakeholders like students, parents, and alumni as well as for customer acquisition. It highlights that these groups are already connected on social media like Facebook and provides case studies on how companies like Ola Cabs have successfully used platforms like Facebook for customer engagement, influence, lead generation, and sales. It also discusses how schools can target specific student demographics on Facebook for acquisition and the importance of embracing social media given that millennials are digital natives.