1. Who are we?

2. DesignThinkers is a design
driven Service Innovation
Agency for a New Era. We
believe in the importance of
creative thinking and doing,
facilitating ongoing
conversations and learning by
doing.

3. We are an international
network with partners
in Germany, U.S.A.,
Chile, Austria, U.K.,
Spain, Norway and The
Netherlands.

4. We help organizations
design Brands, Product
Service Systems and
Cultures of Trust.
To strengthen their
capability to innovate and
enable the co-creation of
value with all stakeholders.

5. Our goal is to create
sustainable business
based on a long term
and human centered
vision.

6. Our Services.

7. We developed the Customer
Journey LAB, an innovative tool
using Service Design and Design
Thinking methodologies. It is an
effective tool to get insights and
improve your customers'
experiences of the product and the
related services.

8. more information at
http://bit.ly/dANzLn

9. We guide Startups and help
large companies ‘Think like
a startup’ to speed up and
strengthen their ability to
innovate. For this we started
the StartUpLAB (Europe) and
BOMBA (Latin America).

12. We developed and facilitate
DesignersDNA, an international
network of ‘corporate change
agents’ with members like
Philips, Volkswagen AG, Cisco,
Vodafone, TomTom, Schiphol, Sara
Lee, Océ, Rabobank, DSM.

14. We facilitate the
conversation on Design
Thinking, developing and
running the
Design Thinking Network
with over 2500
professionals from all over
the globe and growing fast.

15. We develop and facilitate a
network of Business and
Design Schools around the
world developing new
thinking and collaborations
to innovate education.

16. DESIGN DESIGN DESIGN
THINKERS THINKERS THINKERS
GUILD GUILD GUILD
DESIGN DESIGN DESIGN
THINKERS THINKERS THINKERS
GUILD GUILD GUILD

17. DESIGN DESIGN
THINKERS THINKERS
GUILD GUILD
Our Healthcare and
Wellbeing initiative
www.caretodesign.com Our new business
development Lab
Our Community DESIGN DESIGN
of Corporate Innovators THINKERS THINKERS
Our Global community of professionals
GUILD GUILD
www.designersDNA.com www.designthinkingnetwork.com
Our new International
Network of Business &
Design Schools
Our Service Innovation Lab DESIGN DESIGN
THINKERS THINKERS
GUILD GUILD
Our Human Centered Innovation and Our hands-on
Start Up LAB in Chile training sessions and
Master Classes on
e.g. Service Design
Thinking
DESIGN DESIGN
THINKERS THINKERS

18. Our Approach.

20. Discovery, unpacking the current situation.
Who are we? What do we do?
Why do we do it?
What is our value space?
Who are our stakeholders? How does value flow through our network?
What are our customers trying to achieve? How can we help them?”

21. “Imagine new scenarios.
Connecting ideas and insights to
discover innovative systems to co-create
value with stakeholders.
Find more ways to get closer
to your vision.
Develop new Business models.
Explore, sketch, experiment, prototype
and co-create with end-users and other
stakeholders.”

22. “Implement.
Design and build the product-service-system,
develop service blue-prints, enabling systems,
select & train staff, etc.”

23. “Execution.
Go to market and
start co-creating value
your customers.
Become a more people
centered organization.”

24. “Keep listening, be adaptable, keep
changing.
Keep the conversation going. This
produces data. And data is valuable
knowledge.”

26. Our Customers.

27. PHILIPS, TELENOR, AEGON, VODAFONE,
NOVABASE, TRYG, MNET KOREA, UNITED
NATIONS, NS & PRORAIL (DUTCH RAILWAYS),
DUTCH MINISTRY OF ECONOMIC AFFAIRS,
VOLKSWAGEN AG, GASUNIE, TELEGRAAF MEDIA
GROUP, GRUPO COPESA, GREENPEACE, UPC,
DSM, TOMTOM, CITY OF AMSTERDAM, SHELL,
POSTEN, STOREBRAND, MIELE, HOLLAND
BRANDING, RABOBANK, NETHERLANDS FOREIGN
INVESTMENT AGENCY, SCHIPHOL, VELDHOVEN
GROUP, CISCO, AMSTERDAM INNOVATION MOTOR.

28. www.designthinkersgroup.com
Email: Info@designthinkers.nl
Phone: +31 20 471 00 70
Twitter: @DesignThinkers