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The Deloitte Consumer Tracker Q1 2016
1. ADeloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
The Deloitte Consumer Tracker
Confidence pauses as consumers
react to wider uncertainty
Q1 2016
Deloitte Insight
2. 1Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
*Net balances
Overall consumer confidence (q/q)*
LatestPrevious
-7% -8%
Confidence in level of disposable
income (q/q)*
Previous Latest
-11% -14%
Essentials spending (y/y)*
Previous Latest
+5% +5%
Discretionary spending (y/y)*
Previous Latest
-8% -7%
ONS retail sales value growth
Feb-16 (y/y)
CPI inflation Mar-16 (y/y)
Previous Latest
+2.7% +2.1%
Previous Latest
+0% +0.5%
The Deloitte Consumer Tracker – Q1 2016
Key indicators
3. 2Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 1. Deloitte Consumer Confidence
Net % of UK consumers who said their level of confidence has improved over the past three months
-20%
-16%
-12%
-8%
-4%
0%
Q1
2016
Q4
2015
Q3
2015
Q2
2015
Q1
2015
Q4
2014
Q3
2014
Q2
2014
Q1
2014
Q4
2013
Q3
2013
Q2
2013
Q1
2013
Q4
2012
Q3
2012
Q2
2012
Q1
2012
Q4
2011
Q3
2011
The Deloitte Consumer Tracker – Q1 2016
Confidence pauses as consumers react to wider uncertainty
4. 3Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 2. UK consumer sentiment about personal situation
Net % of consumers who said their level of confidence had improved in the past three months
Q1 2012 Q1 2013 Q1 2014 Q1 2015 Q1 2016
-50%
-40%
-30%
-20%
-10%
0%
10%
Your general health
and wellbeing
Your level
of debt
Your household
disposable
income
Your job
opportunities/
career progression
Your job
security
Your children’s
education
and welfare
-11%
-12%
-8%
-13%
-19%
-40%
-31%
-20%
-13%
-14%
-10%
-10%
-5%
-4%
-7%
-9%
-9%
-3%
-2%
-1%
-3%
-2%
+1%
+1%
-1%
-12%
-10%
-5%
-1%
-5%
The Deloitte Consumer Tracker – Q1 2016
Health and wellbeing drives fall in confidence
5. 4Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 3. Consumer sentiment about general health and wellbeing
Net % of consumers who said their wellbeing has improved over the past three months
Q1
2016
Q4
2015
Q3
2015
Q2
2015
Q1
2015
Q4
2014
Q3
2014
Q2
2014
Q1
2014
Q4
2013
Q3
2013
Q2
2013
Q1
2013
Q4
2012
Q3
2012
Q2
2012
Q1
2012
Q4
2011
Q3
2011
-20%
-18%
-16%
-14%
-12%
-10%
-8%
-6%
-4%
-2%
0%
The Deloitte Consumer Tracker – Q1 2016
Health and wellbeing drives fall in confidence
6. 5Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 4. Consumer sentiment about job security and job opportunities
Net % of UK consumers who said their level of confidence has improved over the pas three months
Q1
2016
Q4
2015
Q3
2015
Q2
2015
Q1
2015
Q4
2014
Q3
2014
Q2
2014
Q1
2014
Q4
2013
Q3
2013
Q2
2013
Q1
2013
Q4
2012
Q3
2012
Q2
2012
Q1
2012
Q4
2011
Q3
2011
Your job security Your job opportunities/career progression
-20%
-15%
-10%
-5%
0%
The Deloitte Consumer Tracker – Q1 2016
Health and wellbeing drives fall in confidence
7. 6Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 5. Overall confidence of non-home owners vs homeowners
Net % of non-homeowners and homeowners who say their confidence has improved
-20%
-15%
-10%
-5%
0%
Q1
2016
Q4
2015
Q3
2015
Q2
2015
Q1
2015
Q4
2014
Q3
2014
Q2
2014
Q1
2014
Q4
2013
Q3
2013
Q2
2013
Q1
2013
Q4
2012
Q3
2012
Q2
2012
Q1
2012
Q4
2011
Q3
2011
Non-homeowners Homeowners
The Deloitte Consumer Tracker – Q1 2016
Confidence among Londoners and non‑homeowners falls
8. 7Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 6. Consumer confidence in London
Net % of people in London who say their confidence has improved
Job security Disposable income
-35%
-30%
-25%
-20%
-15%
-10%
-5%
0%
5%
Q1
2016
Q4
2015
Q3
2015
Q2
2015
Q1
2015
Q4
2014
Q3
2014
Q2
2014
Q1
2014
Q4
2013
Q3
2013
Q2
2013
Q1
2013
Q4
2012
Q3
2012
Q2
2012
Q1
2012
Q4
2011
Q3
2011
The Deloitte Consumer Tracker – Q1 2016
Confidence among Londoners and non‑homeowners falls
9. 8Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 7. Deloitte CFO Survey
% of CFOs who rate the level of external financial and economic uncertainty facing their business as above normal, high or very high
45%
55%
65%
75%
85%
95%
2016
Q1
15
Q3
15
Q1
14
Q3
14
Q1
13
Q3
13
Q1
12
Q3
12
Q1
11
Q3
11
Q1
2010
Q3
The Deloitte Consumer Tracker – Q1 2016
Confidence among Londoners and non‑homeowners falls
10. 9Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 8. Essentials vs discretionary
Net % UK consumers spending more by category
Essentials Small-ticket items Big-ticket items
-20%
-15%
-10%
-5%
0%
5%
10%
15%
Q12016
Q42015
Q32015
Q22015
Q12015
Q42014
Q32014
Q22014
Q12014
Q42013
Q32013
Q22013
Q12013
Q42012
Q32012
Q22012
Q12012
Q42011
Q32011
The Deloitte Consumer Tracker – Q1 2016
Spending remains robust
16. 15Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
-4%
-2%
0%
2%
4%
6%
8%
10%
12%
14%
Q42015
Q32015
Q22015
Q12015
Q42014
Q32014
Q22014
Q12014
Q42013
Q32013
Q22013
Q12013
Q42012
Q32012
Q22012
Q12012
Q42011
Q32011
Q22011
Q12011
Q42010
Q32010
Q22010
Q12010
Q42009
Q32009
Q22009
Q12009
Q42008
Q32008
Q22008
Q12008
Q42007
Q32007
Q22007
Q12007
Q42006
Q32006
Q22006
Chart 14. Income vs savings ratio
Net % of UK consumers saving more vs UK household year-on-year disposable income growth
Savings ratio Disposable income
The Deloitte Consumer Tracker – Q1 2016
Income and debt both growing
17. 16Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 15. Consumer confidence in their level of debt
Net % of consumers who said their confidence has improved over the last three months
-20%
-10%
0%
Q12016
Q42015
Q32015
Q22015
Q12015
Q42014
Q32014
Q22014
Q12014
Q42013
Q32013
Q22013
Q12013
Q42012
Q32012
Q22012
Q12012
Q42011
Q32011
The Deloitte Consumer Tracker – Q1 2016
Income and debt both growing
18. 17Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 16. Consumer credit
Net secured and unsecured lending to individuals (% change year-on-year)
UK personal borrowing: Dwellings – Net lending (%YOY) SADL
UK consumer credit: Net unsecured lending to individuals (%YOY)
-4%
-2%
0%
2%
4%
6%
8%
10%
12%
Jan2006
Jan2007
Jan2008
Jan2009
Jan2010
Jan2011
Jan2012
Jan2013
Jan2014
Jan2015
Jan2016
The Deloitte Consumer Tracker – Q1 2016
Income and debt both growing
19. 18Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
-30%
-20%
-10%
0%
10%
20%
30%
40%
Chart 17. Category spending over the next three months
Net % of UK consumers spending more by category
Q1 2012 Q1 2013 Q1 2014 Q1 2015 Q1 2016
-20%
-18%
-13%
-11%
-12%
-16%
-17%
-10%
-11%
-11%
-12%
-15%
-11%
-13%
-11%
-20%
-18%
-12%
-11%
-9%
-15%
-17%
-11%
-9%
-9%
19%
-16%
-10%
-10%
-8%
-18%
-18%
-11%
-7%
-8%
1%
-2%
1%
-2%
-3%
12%
11%
10%
0%
-1%
-6%
-7%
1%
4%
1%
10%
9%
9%
7%
4%
21%
27%
16%
3%
0%
Electrical
equipment
Goingout
(e.g.cinema,
theatre,concerts,
etc.)
Utilitybills
Furnitureand
homeware
Clothingand
footwear
Groceryshopping
forfoodandnon-
alcoholicbeverages
Alcoholicbeverages
andtobacco
Majorhousehold
appliances
Restaurantsand
hotels(eatingout
andshortbreak)
Landline/mobile
phone,Internet
andcable/TV
subscriptions
Holidays(longbreak)
Housing
The Deloitte Consumer Tracker – Q1 2016
Possible headwinds in the coming months
20. 19Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
The Deloitte Consumer Tracker – Q1 2016
Possible headwinds in the coming months
Chart 18. Consumer indicators: Now and a year ago
Old New Change
Dec‑Feb 2015 Nov‑Jan 2016
Unemployment 5.6% 5.1%
Jan‑15 Jan‑16
Average weekly earnings
growth rate
1.7% 2.2%
Mar‑15 Mar‑16
Interest rates 0.5% 0.5%
21. 20Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 19. Economic confidence
Consumer confidence in the general economic situation over the coming 12 months
-60
-50
-40
-30
-20
-10
0
10
20
15/03/2016
15/11/2015
15/07/2015
15/03/2015
15/11/2014
15/07/2014
15/03/2014
15/11/2013
15/07/2013
15/03/2013
15/11/2012
15/07/2012
15/03/2012
15/11/2011
15/07/2011
15/03/2011
15/11/2010
15/07/2010
15/03/2010
15/11/2009
15/07/2009
15/03/2009
15/11/2008
15/07/2008
15/03/2008
15/11/2007
15/07/2007
15/03/2007
15/11/2006
15/07/2006
15/03/2006
Source: GfK
The Deloitte Consumer Tracker – Q1 2016
Possible headwinds in the coming months
22. 21Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Contacts
Nigel Wixcey
Industry Leader, Consumer Business
020 7303 5007
nigelwixcey@deloitte.co.uk
Ian Geddes
Lead Partner, UK Retail
020 7303 6519
igeddes@deloitte.co.uk
Graham Pickett
Lead Partner, UK Travel,
Hospitality and Leisure
01293 761232
gcpickett@deloitte.co.uk
Authors
Ben Perkins
Head of Research
Consumer Business
020 7307 2207
beperkins@deloitte.co.uk
Aino Tan
Research Manager
Consumer Business
020 7007 4406
aintan@deloitte.co.uk
Rebecca Thomson
Research Manager
Consumer Business
020 7007 0891
rebthomson@deloitte.co.uk
The Deloitte Consumer Tracker – Q1 2016
Contacts