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ADeloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
The Deloitte Consumer Tracker
Confidence pauses as consumers
react to wider uncertainty
Q1 2016
Deloitte Insight
1Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
*Net balances
Overall consumer confidence (q/q)*
LatestPrevious
-7% -8%
Confidence in level of disposable
income (q/q)*
Previous Latest
-11% -14%
Essentials spending (y/y)*
Previous Latest
+5% +5%
Discretionary spending (y/y)*
Previous Latest
-8% -7%
ONS retail sales value growth
Feb-16 (y/y)
CPI inflation Mar-16 (y/y)
Previous Latest
+2.7% +2.1%
Previous Latest
+0% +0.5%
The Deloitte Consumer Tracker – Q1 2016
Key indicators
2Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 1. Deloitte Consumer Confidence
Net % of UK consumers who said their level of confidence has improved over the past three months
-20%
-16%
-12%
-8%
-4%
0%
Q1
2016
Q4
2015
Q3
2015
Q2
2015
Q1
2015
Q4
2014
Q3
2014
Q2
2014
Q1
2014
Q4
2013
Q3
2013
Q2
2013
Q1
2013
Q4
2012
Q3
2012
Q2
2012
Q1
2012
Q4
2011
Q3
2011
The Deloitte Consumer Tracker – Q1 2016
Confidence pauses as consumers react to wider uncertainty
3Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 2. UK consumer sentiment about personal situation
Net % of consumers who said their level of confidence had improved in the past three months
Q1 2012 Q1 2013 Q1 2014 Q1 2015 Q1 2016
-50%
-40%
-30%
-20%
-10%
0%
10%
Your general health
and wellbeing
Your level
of debt
Your household
disposable
income
Your job
opportunities/
career progression
Your job
security
Your children’s
education
and welfare
-11%
-12%
-8%
-13%
-19%
-40%
-31%
-20%
-13%
-14%
-10%
-10%
-5%
-4%
-7%
-9%
-9%
-3%
-2%
-1%
-3%
-2%
+1%
+1%
-1%
-12%
-10%
-5%
-1%
-5%
The Deloitte Consumer Tracker – Q1 2016
Health and wellbeing drives fall in confidence
4Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 3. Consumer sentiment about general health and wellbeing
Net % of consumers who said their wellbeing has improved over the past three months
Q1
2016
Q4
2015
Q3
2015
Q2
2015
Q1
2015
Q4
2014
Q3
2014
Q2
2014
Q1
2014
Q4
2013
Q3
2013
Q2
2013
Q1
2013
Q4
2012
Q3
2012
Q2
2012
Q1
2012
Q4
2011
Q3
2011
-20%
-18%
-16%
-14%
-12%
-10%
-8%
-6%
-4%
-2%
0%
The Deloitte Consumer Tracker – Q1 2016
Health and wellbeing drives fall in confidence
5Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 4. Consumer sentiment about job security and job opportunities
Net % of UK consumers who said their level of confidence has improved over the pas three months
Q1
2016
Q4
2015
Q3
2015
Q2
2015
Q1
2015
Q4
2014
Q3
2014
Q2
2014
Q1
2014
Q4
2013
Q3
2013
Q2
2013
Q1
2013
Q4
2012
Q3
2012
Q2
2012
Q1
2012
Q4
2011
Q3
2011
Your job security Your job opportunities/career progression
-20%
-15%
-10%
-5%
0%
The Deloitte Consumer Tracker – Q1 2016
Health and wellbeing drives fall in confidence
6Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 5. Overall confidence of non-home owners vs homeowners
Net % of non-homeowners and homeowners who say their confidence has improved
-20%
-15%
-10%
-5%
0%
Q1
2016
Q4
2015
Q3
2015
Q2
2015
Q1
2015
Q4
2014
Q3
2014
Q2
2014
Q1
2014
Q4
2013
Q3
2013
Q2
2013
Q1
2013
Q4
2012
Q3
2012
Q2
2012
Q1
2012
Q4
2011
Q3
2011
Non-homeowners Homeowners
The Deloitte Consumer Tracker – Q1 2016
Confidence among Londoners and non‑homeowners falls
7Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 6. Consumer confidence in London
Net % of people in London who say their confidence has improved
Job security Disposable income
-35%
-30%
-25%
-20%
-15%
-10%
-5%
0%
5%
Q1
2016
Q4
2015
Q3
2015
Q2
2015
Q1
2015
Q4
2014
Q3
2014
Q2
2014
Q1
2014
Q4
2013
Q3
2013
Q2
2013
Q1
2013
Q4
2012
Q3
2012
Q2
2012
Q1
2012
Q4
2011
Q3
2011
The Deloitte Consumer Tracker – Q1 2016
Confidence among Londoners and non‑homeowners falls
8Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 7. Deloitte CFO Survey
% of CFOs who rate the level of external financial and economic uncertainty facing their business as above normal, high or very high
45%
55%
65%
75%
85%
95%
2016
Q1
15
Q3
15
Q1
14
Q3
14
Q1
13
Q3
13
Q1
12
Q3
12
Q1
11
Q3
11
Q1
2010
Q3
The Deloitte Consumer Tracker – Q1 2016
Confidence among Londoners and non‑homeowners falls
9Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 8. Essentials vs discretionary
Net % UK consumers spending more by category
Essentials Small-ticket items Big-ticket items
-20%
-15%
-10%
-5%
0%
5%
10%
15%
Q12016
Q42015
Q32015
Q22015
Q12015
Q42014
Q32014
Q22014
Q12014
Q42013
Q32013
Q22013
Q12013
Q42012
Q32012
Q22012
Q12012
Q42011
Q32011
The Deloitte Consumer Tracker – Q1 2016
Spending remains robust
10Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 9. Category spending in the last three months
Net % consumers spending more over the past three months
-14%
-13%
-12%
-12%
-15%
-26%
-24%
-18%
-15%
-13%
-23%
-17%
-13%
-12%
-11%
-17%
-14%
-10%
-10%
-8%
-20%
-17%
-12%
-10%
-6%
-15%
-12%
-7%
-8%
-6%
-12%
-9%
-5%
-5%
-4%
-11%
-8%
-4%
-3%
-2%
29%
20%
13%
2%
1%
1%
6%
9%
7%
12%
11%
10%
9%
6%
23%
26%
21%
6%
8%
43%
49%
33%
17%
12%
Q1 2012 Q1 2013 Q1 2014 Q1 2015 Q1 2016
Goingout
Clothingand
footwear
Restaurants
andhotels
Electrical
equipment
Majorhousehold
appliances
Holidays
(longbreak)
Transport
Landline/mobile
phone,Internet
andTV
subscriptions
Housing(e.g.rent,
mortgage)
Groceryshopping
forfoodand
non-alcoholic
beverages
Utilitybills
(e.g.water,
electricity,fuels)
Alcoholic
beverages
andtobacco
Furnitureand
homeware
-30%
-20%
-10%
0%
10%
20%
30%
40%
50%
The Deloitte Consumer Tracker – Q1 2016
Spending remains robust
11Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Food & Non-alcoholic beverages
Alcoholic beverages, Tobacco & Narcotics
Clothing & Footwear
Housing, Water & Fuels
Furniture, household equip. & repairs
Health
Transport
Communication
Recreation & Culture
Education
Hotels, Cafes & Restaurants
Miscellaneous goods & Services
Total inflation
Chart 10. Inflation (CPI)
% change year-on-year
Source: ONS
2.1
2
1
-0.5
4.8
10
-0.2
-0.7
1.4
0.9
-0.1
-1.9
1.8
2.1
0.6
-0.2
0.4
0.7
1.4
-0.2
1
3.4
-2.7
-3
0.5
0
Mar 16 Mar 15
The Deloitte Consumer Tracker – Q1 2016
Spending remains robust
12Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 11. Consumer expenditure
Annual % change year on year
Source: ONS
-5%
-4%
-3%
-2%
-1%
0%
1%
2%
3%
4%
Q42015
Q32015
Q22015
Q12015
Q42014
Q32014
Q22014
Q12014
Q42013
Q32013
Q22013
Q12013
Q42012
Q32012
Q22012
Q12012
Q42011
Q32011
Q22011
Q12011
Q42010
Q32010
Q22010
Q12010
Q42009
Q32009
Q22009
Q12009
Q42008
Q32008
Q22008
Q12008
Q42007
Q32007
Q22007
Q12007
Q42006
Q32006
Q22006
Q12006
The Deloitte Consumer Tracker – Q1 2016
Spending remains robust
13Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 12. Retail sales
% change in volume and value year-on-year
Source: ONS
-2
-1
0
1
2
3
4
5
6
7
8
Q1
2015
Q1
2014
Q1
2013
Q1
2012
Q1
2011
Q1
2010
Q1
2009
Q1
2008
Q1
2007
Q1
2006
Q1
2005
Q1
2004
Q1
2003
Q1
2002
Q1
2001
Q1
2000
Q1
1999
Q1
1998
Q1
1997
Q1
2016
Value Volume
The Deloitte Consumer Tracker – Q1 2016
Spending remains robust
14Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 13. Expansionary and defensive spending behaviour
% UK consumers spending more or less
Defensive Expansionary
21%
22%
23%
24%
25%
26%
27%
28%
Q1
2016
Q4
2015
Q3
2015
Q2
2015
Q1
2015
Q4
2014
Q3
2014
Q2
2014
Q1
2014
Q4
2013
Q3
2013
Q2
2013
Q1
2013
Q4
2012
Q3
2012
Q2
2012
Q1
2012
Q4
2011
The Deloitte Consumer Tracker – Q1 2016
Spending remains robust
15Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
-4%
-2%
0%
2%
4%
6%
8%
10%
12%
14%
Q42015
Q32015
Q22015
Q12015
Q42014
Q32014
Q22014
Q12014
Q42013
Q32013
Q22013
Q12013
Q42012
Q32012
Q22012
Q12012
Q42011
Q32011
Q22011
Q12011
Q42010
Q32010
Q22010
Q12010
Q42009
Q32009
Q22009
Q12009
Q42008
Q32008
Q22008
Q12008
Q42007
Q32007
Q22007
Q12007
Q42006
Q32006
Q22006
Chart 14. Income vs savings ratio
Net % of UK consumers saving more vs UK household year-on-year disposable income growth
Savings ratio Disposable income
The Deloitte Consumer Tracker – Q1 2016
Income and debt both growing
16Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 15. Consumer confidence in their level of debt
Net % of consumers who said their confidence has improved over the last three months
-20%
-10%
0%
Q12016
Q42015
Q32015
Q22015
Q12015
Q42014
Q32014
Q22014
Q12014
Q42013
Q32013
Q22013
Q12013
Q42012
Q32012
Q22012
Q12012
Q42011
Q32011
The Deloitte Consumer Tracker – Q1 2016
Income and debt both growing
17Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 16. Consumer credit
Net secured and unsecured lending to individuals (% change year-on-year)
UK personal borrowing: Dwellings – Net lending (%YOY) SADL
UK consumer credit: Net unsecured lending to individuals (%YOY)
-4%
-2%
0%
2%
4%
6%
8%
10%
12%
Jan2006
Jan2007
Jan2008
Jan2009
Jan2010
Jan2011
Jan2012
Jan2013
Jan2014
Jan2015
Jan2016
The Deloitte Consumer Tracker – Q1 2016
Income and debt both growing
18Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
-30%
-20%
-10%
0%
10%
20%
30%
40%
Chart 17. Category spending over the next three months
Net % of UK consumers spending more by category
Q1 2012 Q1 2013 Q1 2014 Q1 2015 Q1 2016
-20%
-18%
-13%
-11%
-12%
-16%
-17%
-10%
-11%
-11%
-12%
-15%
-11%
-13%
-11%
-20%
-18%
-12%
-11%
-9%
-15%
-17%
-11%
-9%
-9%
19%
-16%
-10%
-10%
-8%
-18%
-18%
-11%
-7%
-8%
1%
-2%
1%
-2%
-3%
12%
11%
10%
0%
-1%
-6%
-7%
1%
4%
1%
10%
9%
9%
7%
4%
21%
27%
16%
3%
0%
Electrical
equipment
Goingout
(e.g.cinema,
theatre,concerts,
etc.)
Utilitybills
Furnitureand
homeware
Clothingand
footwear
Groceryshopping
forfoodandnon-
alcoholicbeverages
Alcoholicbeverages
andtobacco
Majorhousehold
appliances
Restaurantsand
hotels(eatingout
andshortbreak)
Landline/mobile
phone,Internet
andcable/TV
subscriptions
Holidays(longbreak)
Housing
The Deloitte Consumer Tracker – Q1 2016
Possible headwinds in the coming months
19Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
The Deloitte Consumer Tracker – Q1 2016
Possible headwinds in the coming months
Chart 18. Consumer indicators: Now and a year ago
Old New Change
Dec‑Feb 2015 Nov‑Jan 2016
Unemployment 5.6% 5.1%
Jan‑15 Jan‑16
Average weekly earnings
growth rate
1.7% 2.2%
Mar‑15 Mar‑16
Interest rates 0.5% 0.5%
20Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Chart 19. Economic confidence
Consumer confidence in the general economic situation over the coming 12 months
-60
-50
-40
-30
-20
-10
0
10
20
15/03/2016
15/11/2015
15/07/2015
15/03/2015
15/11/2014
15/07/2014
15/03/2014
15/11/2013
15/07/2013
15/03/2013
15/11/2012
15/07/2012
15/03/2012
15/11/2011
15/07/2011
15/03/2011
15/11/2010
15/07/2010
15/03/2010
15/11/2009
15/07/2009
15/03/2009
15/11/2008
15/07/2008
15/03/2008
15/11/2007
15/07/2007
15/03/2007
15/11/2006
15/07/2006
15/03/2006
Source: GfK
The Deloitte Consumer Tracker – Q1 2016
Possible headwinds in the coming months
21Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty
Contacts
Nigel Wixcey
Industry Leader, Consumer Business
020 7303 5007
nigelwixcey@deloitte.co.uk
Ian Geddes
Lead Partner, UK Retail
020 7303 6519
igeddes@deloitte.co.uk
Graham Pickett
Lead Partner, UK Travel,
Hospitality and Leisure
01293 761232
gcpickett@deloitte.co.uk
Authors
Ben Perkins
Head of Research
Consumer Business
020 7307 2207
beperkins@deloitte.co.uk
Aino Tan
Research Manager
Consumer Business
020 7007 4406
aintan@deloitte.co.uk
Rebecca Thomson
Research Manager
Consumer Business
020 7007 0891
rebthomson@deloitte.co.uk
The Deloitte Consumer Tracker – Q1 2016
Contacts
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), a UK private company limited by guarantee, and its
network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.co.uk/about for a
detailed description of the legal structure of DTTL and its member firms.
Deloitte LLP is the United Kingdom member firm of DTTL.
This publication has been written in general terms and therefore cannot be relied on to cover specific situations; application of the
principles set out will depend upon the particular circumstances involved and we recommend that you obtain professional advice
before acting or refraining from acting on any of the contents of this publication. Deloitte LLP would be pleased to advise readers
on how to apply the principles set out in this publication to their specific circumstances. Deloitte LLP accepts no duty of care or
liability for any loss occasioned to any person acting or refraining from action as a result of any material in this publication.
© 2016 Deloitte LLP. All rights reserved.
Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered
office at 2 New Street Square, London EC4A 3BZ, United Kingdom. Tel: +44 (0) 20 7936 3000 Fax: +44 (0) 20 7583 1198.
Designed and produced by The Creative Studio at Deloitte, London. J5410

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The Deloitte Consumer Tracker Q1 2016

  • 1. ADeloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty The Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Q1 2016 Deloitte Insight
  • 2. 1Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty *Net balances Overall consumer confidence (q/q)* LatestPrevious -7% -8% Confidence in level of disposable income (q/q)* Previous Latest -11% -14% Essentials spending (y/y)* Previous Latest +5% +5% Discretionary spending (y/y)* Previous Latest -8% -7% ONS retail sales value growth Feb-16 (y/y) CPI inflation Mar-16 (y/y) Previous Latest +2.7% +2.1% Previous Latest +0% +0.5% The Deloitte Consumer Tracker – Q1 2016 Key indicators
  • 3. 2Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Chart 1. Deloitte Consumer Confidence Net % of UK consumers who said their level of confidence has improved over the past three months -20% -16% -12% -8% -4% 0% Q1 2016 Q4 2015 Q3 2015 Q2 2015 Q1 2015 Q4 2014 Q3 2014 Q2 2014 Q1 2014 Q4 2013 Q3 2013 Q2 2013 Q1 2013 Q4 2012 Q3 2012 Q2 2012 Q1 2012 Q4 2011 Q3 2011 The Deloitte Consumer Tracker – Q1 2016 Confidence pauses as consumers react to wider uncertainty
  • 4. 3Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Chart 2. UK consumer sentiment about personal situation Net % of consumers who said their level of confidence had improved in the past three months Q1 2012 Q1 2013 Q1 2014 Q1 2015 Q1 2016 -50% -40% -30% -20% -10% 0% 10% Your general health and wellbeing Your level of debt Your household disposable income Your job opportunities/ career progression Your job security Your children’s education and welfare -11% -12% -8% -13% -19% -40% -31% -20% -13% -14% -10% -10% -5% -4% -7% -9% -9% -3% -2% -1% -3% -2% +1% +1% -1% -12% -10% -5% -1% -5% The Deloitte Consumer Tracker – Q1 2016 Health and wellbeing drives fall in confidence
  • 5. 4Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Chart 3. Consumer sentiment about general health and wellbeing Net % of consumers who said their wellbeing has improved over the past three months Q1 2016 Q4 2015 Q3 2015 Q2 2015 Q1 2015 Q4 2014 Q3 2014 Q2 2014 Q1 2014 Q4 2013 Q3 2013 Q2 2013 Q1 2013 Q4 2012 Q3 2012 Q2 2012 Q1 2012 Q4 2011 Q3 2011 -20% -18% -16% -14% -12% -10% -8% -6% -4% -2% 0% The Deloitte Consumer Tracker – Q1 2016 Health and wellbeing drives fall in confidence
  • 6. 5Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Chart 4. Consumer sentiment about job security and job opportunities Net % of UK consumers who said their level of confidence has improved over the pas three months Q1 2016 Q4 2015 Q3 2015 Q2 2015 Q1 2015 Q4 2014 Q3 2014 Q2 2014 Q1 2014 Q4 2013 Q3 2013 Q2 2013 Q1 2013 Q4 2012 Q3 2012 Q2 2012 Q1 2012 Q4 2011 Q3 2011 Your job security Your job opportunities/career progression -20% -15% -10% -5% 0% The Deloitte Consumer Tracker – Q1 2016 Health and wellbeing drives fall in confidence
  • 7. 6Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Chart 5. Overall confidence of non-home owners vs homeowners Net % of non-homeowners and homeowners who say their confidence has improved -20% -15% -10% -5% 0% Q1 2016 Q4 2015 Q3 2015 Q2 2015 Q1 2015 Q4 2014 Q3 2014 Q2 2014 Q1 2014 Q4 2013 Q3 2013 Q2 2013 Q1 2013 Q4 2012 Q3 2012 Q2 2012 Q1 2012 Q4 2011 Q3 2011 Non-homeowners Homeowners The Deloitte Consumer Tracker – Q1 2016 Confidence among Londoners and non‑homeowners falls
  • 8. 7Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Chart 6. Consumer confidence in London Net % of people in London who say their confidence has improved Job security Disposable income -35% -30% -25% -20% -15% -10% -5% 0% 5% Q1 2016 Q4 2015 Q3 2015 Q2 2015 Q1 2015 Q4 2014 Q3 2014 Q2 2014 Q1 2014 Q4 2013 Q3 2013 Q2 2013 Q1 2013 Q4 2012 Q3 2012 Q2 2012 Q1 2012 Q4 2011 Q3 2011 The Deloitte Consumer Tracker – Q1 2016 Confidence among Londoners and non‑homeowners falls
  • 9. 8Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Chart 7. Deloitte CFO Survey % of CFOs who rate the level of external financial and economic uncertainty facing their business as above normal, high or very high 45% 55% 65% 75% 85% 95% 2016 Q1 15 Q3 15 Q1 14 Q3 14 Q1 13 Q3 13 Q1 12 Q3 12 Q1 11 Q3 11 Q1 2010 Q3 The Deloitte Consumer Tracker – Q1 2016 Confidence among Londoners and non‑homeowners falls
  • 10. 9Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Chart 8. Essentials vs discretionary Net % UK consumers spending more by category Essentials Small-ticket items Big-ticket items -20% -15% -10% -5% 0% 5% 10% 15% Q12016 Q42015 Q32015 Q22015 Q12015 Q42014 Q32014 Q22014 Q12014 Q42013 Q32013 Q22013 Q12013 Q42012 Q32012 Q22012 Q12012 Q42011 Q32011 The Deloitte Consumer Tracker – Q1 2016 Spending remains robust
  • 11. 10Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Chart 9. Category spending in the last three months Net % consumers spending more over the past three months -14% -13% -12% -12% -15% -26% -24% -18% -15% -13% -23% -17% -13% -12% -11% -17% -14% -10% -10% -8% -20% -17% -12% -10% -6% -15% -12% -7% -8% -6% -12% -9% -5% -5% -4% -11% -8% -4% -3% -2% 29% 20% 13% 2% 1% 1% 6% 9% 7% 12% 11% 10% 9% 6% 23% 26% 21% 6% 8% 43% 49% 33% 17% 12% Q1 2012 Q1 2013 Q1 2014 Q1 2015 Q1 2016 Goingout Clothingand footwear Restaurants andhotels Electrical equipment Majorhousehold appliances Holidays (longbreak) Transport Landline/mobile phone,Internet andTV subscriptions Housing(e.g.rent, mortgage) Groceryshopping forfoodand non-alcoholic beverages Utilitybills (e.g.water, electricity,fuels) Alcoholic beverages andtobacco Furnitureand homeware -30% -20% -10% 0% 10% 20% 30% 40% 50% The Deloitte Consumer Tracker – Q1 2016 Spending remains robust
  • 12. 11Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Food & Non-alcoholic beverages Alcoholic beverages, Tobacco & Narcotics Clothing & Footwear Housing, Water & Fuels Furniture, household equip. & repairs Health Transport Communication Recreation & Culture Education Hotels, Cafes & Restaurants Miscellaneous goods & Services Total inflation Chart 10. Inflation (CPI) % change year-on-year Source: ONS 2.1 2 1 -0.5 4.8 10 -0.2 -0.7 1.4 0.9 -0.1 -1.9 1.8 2.1 0.6 -0.2 0.4 0.7 1.4 -0.2 1 3.4 -2.7 -3 0.5 0 Mar 16 Mar 15 The Deloitte Consumer Tracker – Q1 2016 Spending remains robust
  • 13. 12Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Chart 11. Consumer expenditure Annual % change year on year Source: ONS -5% -4% -3% -2% -1% 0% 1% 2% 3% 4% Q42015 Q32015 Q22015 Q12015 Q42014 Q32014 Q22014 Q12014 Q42013 Q32013 Q22013 Q12013 Q42012 Q32012 Q22012 Q12012 Q42011 Q32011 Q22011 Q12011 Q42010 Q32010 Q22010 Q12010 Q42009 Q32009 Q22009 Q12009 Q42008 Q32008 Q22008 Q12008 Q42007 Q32007 Q22007 Q12007 Q42006 Q32006 Q22006 Q12006 The Deloitte Consumer Tracker – Q1 2016 Spending remains robust
  • 14. 13Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Chart 12. Retail sales % change in volume and value year-on-year Source: ONS -2 -1 0 1 2 3 4 5 6 7 8 Q1 2015 Q1 2014 Q1 2013 Q1 2012 Q1 2011 Q1 2010 Q1 2009 Q1 2008 Q1 2007 Q1 2006 Q1 2005 Q1 2004 Q1 2003 Q1 2002 Q1 2001 Q1 2000 Q1 1999 Q1 1998 Q1 1997 Q1 2016 Value Volume The Deloitte Consumer Tracker – Q1 2016 Spending remains robust
  • 15. 14Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Chart 13. Expansionary and defensive spending behaviour % UK consumers spending more or less Defensive Expansionary 21% 22% 23% 24% 25% 26% 27% 28% Q1 2016 Q4 2015 Q3 2015 Q2 2015 Q1 2015 Q4 2014 Q3 2014 Q2 2014 Q1 2014 Q4 2013 Q3 2013 Q2 2013 Q1 2013 Q4 2012 Q3 2012 Q2 2012 Q1 2012 Q4 2011 The Deloitte Consumer Tracker – Q1 2016 Spending remains robust
  • 16. 15Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty -4% -2% 0% 2% 4% 6% 8% 10% 12% 14% Q42015 Q32015 Q22015 Q12015 Q42014 Q32014 Q22014 Q12014 Q42013 Q32013 Q22013 Q12013 Q42012 Q32012 Q22012 Q12012 Q42011 Q32011 Q22011 Q12011 Q42010 Q32010 Q22010 Q12010 Q42009 Q32009 Q22009 Q12009 Q42008 Q32008 Q22008 Q12008 Q42007 Q32007 Q22007 Q12007 Q42006 Q32006 Q22006 Chart 14. Income vs savings ratio Net % of UK consumers saving more vs UK household year-on-year disposable income growth Savings ratio Disposable income The Deloitte Consumer Tracker – Q1 2016 Income and debt both growing
  • 17. 16Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Chart 15. Consumer confidence in their level of debt Net % of consumers who said their confidence has improved over the last three months -20% -10% 0% Q12016 Q42015 Q32015 Q22015 Q12015 Q42014 Q32014 Q22014 Q12014 Q42013 Q32013 Q22013 Q12013 Q42012 Q32012 Q22012 Q12012 Q42011 Q32011 The Deloitte Consumer Tracker – Q1 2016 Income and debt both growing
  • 18. 17Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Chart 16. Consumer credit Net secured and unsecured lending to individuals (% change year-on-year) UK personal borrowing: Dwellings – Net lending (%YOY) SADL UK consumer credit: Net unsecured lending to individuals (%YOY) -4% -2% 0% 2% 4% 6% 8% 10% 12% Jan2006 Jan2007 Jan2008 Jan2009 Jan2010 Jan2011 Jan2012 Jan2013 Jan2014 Jan2015 Jan2016 The Deloitte Consumer Tracker – Q1 2016 Income and debt both growing
  • 19. 18Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty -30% -20% -10% 0% 10% 20% 30% 40% Chart 17. Category spending over the next three months Net % of UK consumers spending more by category Q1 2012 Q1 2013 Q1 2014 Q1 2015 Q1 2016 -20% -18% -13% -11% -12% -16% -17% -10% -11% -11% -12% -15% -11% -13% -11% -20% -18% -12% -11% -9% -15% -17% -11% -9% -9% 19% -16% -10% -10% -8% -18% -18% -11% -7% -8% 1% -2% 1% -2% -3% 12% 11% 10% 0% -1% -6% -7% 1% 4% 1% 10% 9% 9% 7% 4% 21% 27% 16% 3% 0% Electrical equipment Goingout (e.g.cinema, theatre,concerts, etc.) Utilitybills Furnitureand homeware Clothingand footwear Groceryshopping forfoodandnon- alcoholicbeverages Alcoholicbeverages andtobacco Majorhousehold appliances Restaurantsand hotels(eatingout andshortbreak) Landline/mobile phone,Internet andcable/TV subscriptions Holidays(longbreak) Housing The Deloitte Consumer Tracker – Q1 2016 Possible headwinds in the coming months
  • 20. 19Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty The Deloitte Consumer Tracker – Q1 2016 Possible headwinds in the coming months Chart 18. Consumer indicators: Now and a year ago Old New Change Dec‑Feb 2015 Nov‑Jan 2016 Unemployment 5.6% 5.1% Jan‑15 Jan‑16 Average weekly earnings growth rate 1.7% 2.2% Mar‑15 Mar‑16 Interest rates 0.5% 0.5%
  • 21. 20Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Chart 19. Economic confidence Consumer confidence in the general economic situation over the coming 12 months -60 -50 -40 -30 -20 -10 0 10 20 15/03/2016 15/11/2015 15/07/2015 15/03/2015 15/11/2014 15/07/2014 15/03/2014 15/11/2013 15/07/2013 15/03/2013 15/11/2012 15/07/2012 15/03/2012 15/11/2011 15/07/2011 15/03/2011 15/11/2010 15/07/2010 15/03/2010 15/11/2009 15/07/2009 15/03/2009 15/11/2008 15/07/2008 15/03/2008 15/11/2007 15/07/2007 15/03/2007 15/11/2006 15/07/2006 15/03/2006 Source: GfK The Deloitte Consumer Tracker – Q1 2016 Possible headwinds in the coming months
  • 22. 21Deloitte Consumer Tracker Confidence pauses as consumers react to wider uncertainty Contacts Nigel Wixcey Industry Leader, Consumer Business 020 7303 5007 nigelwixcey@deloitte.co.uk Ian Geddes Lead Partner, UK Retail 020 7303 6519 igeddes@deloitte.co.uk Graham Pickett Lead Partner, UK Travel, Hospitality and Leisure 01293 761232 gcpickett@deloitte.co.uk Authors Ben Perkins Head of Research Consumer Business 020 7307 2207 beperkins@deloitte.co.uk Aino Tan Research Manager Consumer Business 020 7007 4406 aintan@deloitte.co.uk Rebecca Thomson Research Manager Consumer Business 020 7007 0891 rebthomson@deloitte.co.uk The Deloitte Consumer Tracker – Q1 2016 Contacts
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