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Building trust for cloud
customers –
the value of CIF certification
David Terrar | D2C | techUK | EuroCloud | Cloud Industry Forum
@DT on Twitter
BizTwoZero.com, www.d2c.org.uk, theagileelephant.com
Building trust for cloud customers - the value of cif certification
Building trust for cloud customers - the value of cif certification
Building trust for cloud customers - the value of cif certification
2005

2004

2006

2011
2007

2010

2010
2007

2010
Gartner Magic Quadrant for
Cloud Infrastructure as a Service
Building trust for cloud customers - the value of cif certification
Building trust for cloud customers - the value of cif certification
What next?
• Internet of Things
• 3D printing
• Nanotechnology
• Rate of change is getting faster
• What will happen in the next 5 years?
Building trust for cloud customers - the value of cif certification
Building trust for cloud customers - the value of cif certification
Trust
A trusted voice for industry
CoP

Outreach

Alliances

Members

CIF
ISO SC38

Technical
Standards

TPAC

PASC &
Lobbying
Transparency
Capability
Accountability
Building trust for cloud customers - the value of cif certification
8-Step Self Certification Process
1.Recognize

Need

s

• An organization must see a
need for Certification against
the Code.

• Download all information
related to Self-Certification
process from CIF website
• Review in detail.
Self-Certification Process (cont…)
3. Register

• Register online
• Pay appropriate fee
• Accept T&C’s

• Establish a formal project
to perform the selfassessment (strongly
recommended)
5.Assess

6. Improve

7. Declare

• Conduct an Assessment of
compliance with Code requirements.

• Improve / Correct non-conformances
noted in the Assessment step.

• Complete Application and required
declarations which
• Submit via the online system.
a. Validate

b. Authorize

• APMG validate the Self-Certification
Application, returning feedback if nonconformances are identified.

•If successful, APMG will formally
recognize the Self-Certification and issue
a certificate
•The organization will be listed on the
CIF website.
• The organization displays the Code Certification
Mark on its website, together with hyperlinks to
8.Publish
the CIF website.
How does CoP Self-Certification work?
Recognize
Need

Determine
Requirements

Publish

• Self-Certification is
Annual so requires
repeat activity

Authorize

BUT
• is a valuable Continual
Improvement Tool

Register

CoP SelfCertification
CYCLE

Validate

Prepare

Declare

Assess
Improve
“As one of CIF’s founding members, and having been involved
with the initial consultation process for the Code of Practice
itself, it’s something that we have been fully committed to
from day one. From a business point of view, achieving
certification is a case of us practicing what we preach. You
can’t go out in the marketplace and encourage best practice, if
you’re not adhering to industry standards yourself,”
Piers Linney, co-CEO of Outsourcery.
“Most importantly, in the highly competitive and regulated
market we work in, we now have a clear market
differentiator that makes us stand out from the competition,”
“I have no hesitation in recommending the Code of Practice
and the certification process to other organisations looking to
gain competitive advantage,”
Francis Kiernan, Managing Director, NexusAB Ltd
“The big benefit for us is that our customers can see very
quickly that we are a trustworthy cloud service provider.
By becoming certified to the Code of Practice, end users
can see straight away that we have been judged by an
external body to have good business practices in place,
solid contracts, honest online sales literature and that we
meet CoP requirements for transparency.”
Peter Groucutt, Managing Director at Databarracks
cloudindustryforum.org
UK Cloud trends and the rise of Hybrid IT
Making Sense of Hybrid IT: A CIF and Cloud Pro Special Report
Cloud: The critical role of Channel in driving Cloud adoption
Secure your data in the Cloud; key questions you should ask
A Global Reality: Governmental Access to Data in the Cloud
Cloud: Software Value Management and the Cloud
Cloud: Adoption and trends for 2013
An introduction and guide to buying Cloud Services
USA Cloud: Adoption and Trends 2012
Cloud: A Buyers Guide to Cloud Services
Cloud: Definitions, Deployment Considerations and Diversity

Cloud: Adoption and trends for 2012
Cloud: Contracting Cloud Services, a Guide to Best Practice
Cloud: The Impact upon the IT Supply Chain
Cloud: Adoption and Trends 2011
References and photo sources
• http://en.wikipedia.org/wiki/File:IBM_card_punch_029.JPG
• http://en.wikipedia.org/wiki/File:Blue-punch-card-fronthoriz.png
• http://en.wikipedia.org/wiki/File:IPhone_2G_PSD_Mock.pn
g
• http://en.wikipedia.org/wiki/File:IPad_1_PSD_Mockup.png
• http://www.gartner.com/technology/reprints.do?id=11IMDMZ5&ct=130819&st=sb
• http://en.wikipedia.org/wiki/File:Transistor_Count_and_Mo
ore%27s_Law_-_2011.svg
• http://www.abramsbooks.com/uploadedImages/Books/978
0810996892.jpg
Contact details

David Terrar
D2C | techUK | EuroCloud | Cloud Industry Forum

p: +44 (0)1727 866309
m: +44 (0)7715 159423
e: dt@d2c.org.uk or david@theagileelephant.com
w: www.d2c.org.uk or theagileelephant.com
skype: david_terrar
twitter: http://twittter.com/DT @DT
linkedin: http://www.linkedin.com/in/davidterrar
blog: http://biztwozero.com

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Building trust for cloud customers - the value of cif certification

  • 1. Building trust for cloud customers – the value of CIF certification David Terrar | D2C | techUK | EuroCloud | Cloud Industry Forum @DT on Twitter BizTwoZero.com, www.d2c.org.uk, theagileelephant.com
  • 7. Gartner Magic Quadrant for Cloud Infrastructure as a Service
  • 10. What next? • Internet of Things • 3D printing • Nanotechnology • Rate of change is getting faster • What will happen in the next 5 years?
  • 13. Trust
  • 14. A trusted voice for industry CoP Outreach Alliances Members CIF ISO SC38 Technical Standards TPAC PASC & Lobbying
  • 17. 8-Step Self Certification Process 1.Recognize Need s • An organization must see a need for Certification against the Code. • Download all information related to Self-Certification process from CIF website • Review in detail.
  • 18. Self-Certification Process (cont…) 3. Register • Register online • Pay appropriate fee • Accept T&C’s • Establish a formal project to perform the selfassessment (strongly recommended)
  • 19. 5.Assess 6. Improve 7. Declare • Conduct an Assessment of compliance with Code requirements. • Improve / Correct non-conformances noted in the Assessment step. • Complete Application and required declarations which • Submit via the online system.
  • 20. a. Validate b. Authorize • APMG validate the Self-Certification Application, returning feedback if nonconformances are identified. •If successful, APMG will formally recognize the Self-Certification and issue a certificate •The organization will be listed on the CIF website.
  • 21. • The organization displays the Code Certification Mark on its website, together with hyperlinks to 8.Publish the CIF website.
  • 22. How does CoP Self-Certification work? Recognize Need Determine Requirements Publish • Self-Certification is Annual so requires repeat activity Authorize BUT • is a valuable Continual Improvement Tool Register CoP SelfCertification CYCLE Validate Prepare Declare Assess Improve
  • 23. “As one of CIF’s founding members, and having been involved with the initial consultation process for the Code of Practice itself, it’s something that we have been fully committed to from day one. From a business point of view, achieving certification is a case of us practicing what we preach. You can’t go out in the marketplace and encourage best practice, if you’re not adhering to industry standards yourself,” Piers Linney, co-CEO of Outsourcery.
  • 24. “Most importantly, in the highly competitive and regulated market we work in, we now have a clear market differentiator that makes us stand out from the competition,” “I have no hesitation in recommending the Code of Practice and the certification process to other organisations looking to gain competitive advantage,” Francis Kiernan, Managing Director, NexusAB Ltd
  • 25. “The big benefit for us is that our customers can see very quickly that we are a trustworthy cloud service provider. By becoming certified to the Code of Practice, end users can see straight away that we have been judged by an external body to have good business practices in place, solid contracts, honest online sales literature and that we meet CoP requirements for transparency.” Peter Groucutt, Managing Director at Databarracks
  • 27. UK Cloud trends and the rise of Hybrid IT Making Sense of Hybrid IT: A CIF and Cloud Pro Special Report Cloud: The critical role of Channel in driving Cloud adoption Secure your data in the Cloud; key questions you should ask A Global Reality: Governmental Access to Data in the Cloud Cloud: Software Value Management and the Cloud Cloud: Adoption and trends for 2013 An introduction and guide to buying Cloud Services USA Cloud: Adoption and Trends 2012 Cloud: A Buyers Guide to Cloud Services Cloud: Definitions, Deployment Considerations and Diversity Cloud: Adoption and trends for 2012 Cloud: Contracting Cloud Services, a Guide to Best Practice Cloud: The Impact upon the IT Supply Chain Cloud: Adoption and Trends 2011
  • 28. References and photo sources • http://en.wikipedia.org/wiki/File:IBM_card_punch_029.JPG • http://en.wikipedia.org/wiki/File:Blue-punch-card-fronthoriz.png • http://en.wikipedia.org/wiki/File:IPhone_2G_PSD_Mock.pn g • http://en.wikipedia.org/wiki/File:IPad_1_PSD_Mockup.png • http://www.gartner.com/technology/reprints.do?id=11IMDMZ5&ct=130819&st=sb • http://en.wikipedia.org/wiki/File:Transistor_Count_and_Mo ore%27s_Law_-_2011.svg • http://www.abramsbooks.com/uploadedImages/Books/978 0810996892.jpg
  • 29. Contact details David Terrar D2C | techUK | EuroCloud | Cloud Industry Forum p: +44 (0)1727 866309 m: +44 (0)7715 159423 e: dt@d2c.org.uk or david@theagileelephant.com w: www.d2c.org.uk or theagileelephant.com skype: david_terrar twitter: http://twittter.com/DT @DT linkedin: http://www.linkedin.com/in/davidterrar blog: http://biztwozero.com