1. Marketing Process & Strategic Marketing Planning II Module BBA

2. Marketing Process Model Understanding the market place and customer needs and wants Design a customer-driven marketing strategy Construct an integrated marketing program that delivers superior values Build profitable relationships and create customer delight Capture value from customers to create profits and customer equity

11. The BCG Matrix Mkt Share Mkt growth ??? Stars Dogs Cash Cows

13. The GE Model Business Strength Mkt Attractiveness Strong Medium Weak Strong Medium Weak

14. Ansoff’s Product-Market Grid Current products New products Current Mkts New Mkts Mkt penetration strategy Mkt development strategy Product development strategy Diversification strategy

31. Marketing Information System Process Analysis Planning Implementation Control Marketing Environment Target Markets Marketing Channels Competitors Publics Macro environment Forces Assessing Information Needs Distributing & Using Information Marketing Information System Internal database Marketing Intelligence Marketing Research Information analysis Marketing Managers and other info users Developing Needed Information

34. How to improve market intelligence?