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Marketers need something better than AdMeter.
    Social media is the answer.



    Who eally

    WON SUPERBOWL?           the d
                            bra
                                n




    Let’ ask ocial media.


I  n 1989 USA Today introduced the world to
   AdMeter. Its first winner, American Express, was
deemed to have “won” the Super Bowl. Since then
                                                      spectrum of observable human behavior captured in
                                                      social media provides the ability to measure the
                                                      impact of an ad with greater objectivity and less
the AdMeter has been widely viewed as the single      potential bias than a simple vote can provide.
most important measure of a Super Bowl ad’s
success (or failure). Yet most brand marketers and    A thorough look through the entire social media
media outlets — even USA Today with its integra-      landscape demonstrates that brands would do well
tion of Facebook polling — acknowledge that in        to trade in the older AdMeter methodology and fully
2012 there are better ways to determine ad success    embrace the richer, more reliable, and more accu-
than simply asking 300 people their opinions.         rate information available through objective social
Despite the addition of Facebook polling, the broad   media analysis.
DESPITE WHAT ADMETER SAYS...

COKE IS A TOP                                                         SBI RANK         ADMETER RANK           BRAND AWARENESS


PERFORMER
AdMeter doesn’t do the Coke brand-marketing
juggernaut justice.
Coca-Cola rejected Super Bowl theatrics in favor of
                                                                        2 15                                        A
                                                                                                                    96
running three integrated advertisements focused on the                                                           BRAND LOVE
company's traditional brand positioning. While this
method may not have been designed to grab the
spotlight, it was exceptionally powerful and in aggregate

                                                                                                                    98
propelled Coca Cola’s combined brand metrics to number
two overall — 13 spots higher than AdMeter indicates.
The most important element in this surge was the
cumulative impact of the three commercials, further                                                           BRAND MINDSHARE
amplified by Coca-Cola’s passionate and massive social
communities. In each case the company’s Brand Love
scores set the bar for positivity and receptivity while


                                                                                                                 43%
Brand Awareness and Mindshare stood out from the
competition. This manifested itself in an increase of more
than 700,000 subscribers across Coca-Cola’s social
accounts as well as more than half a million new views
on the videos themselves.


WHY THE DISCREPANCY?
AdMeter views each commercial as a discrete brand entry into      the Coca-Cola brand. Dachis Group obtained a deeper view into
the Super Bowl lottery. As a result neither the voting on Face-   the full impact of Coca-Cola’s Super Bowl participation and give
book nor the panel in a room in Virginia can accurately capture   credit accordingly by analyzing the combined data across all
the cumulative impact of three commercials on the health of       three advertisements.
WHAT ELSE DID WE LEARN?




ADMETER RIGHT                    H&M SEIZES                        HONDA’S SNEAK                    BEST BUY SPARKS
ON DORITOS                       THE SPOTLIGHT                     PEEK WORKED                      MAJOR POSITIVITY
There is no doubt that           H&M proved that even              Honda extended their Super       The largest disparity
Doritos had a hit on their       neophyte Super Bowl               Bowl relevance by offering       between AdMeter and social
hands this Super Bowl, but       advertisers can make a huge       access to its ad long before     media data arose for Best
social data can explain why.     impact with the big game as       it aired during the game.        Buy. An initial glance might
Doritos garnered close to        their launching point. The        Nonetheless, the excitement      suggest that Best Buy’s
1,000,000 new video views        novelty of H&M’s presence         and positivity of being          innovation message missed
in the wake of their Super       was reflected in an abysmal       re-introduced to Ferris          the mark. Further examina-
Bowl launch, enjoyed an          rank of 30th in AdMeter, but      Bueller proved to be an          tion indicates that this is not
uncharacteristic 29.6% lift      social media tells a very         effective tactic for Honda.      the case. Best Buy enjoyed
in subscribers and elicited      different story. The reality is   The company saw a                a 10x increase in viewership
heavy positivity for its ads     that with this one advertise-     2,000,000 view increase in       over the period studied. This
across the board. These had      ment H&M took a modestly          activity around its videos       spike, combined with
a predictably helpful impact     well-known brand and              while its overall subscriber     exceptionally favorable
on Doritos’ Brand Awareness      launched it into the center of    base grew by more than 5%        reactions to the message,
and Brand Love attributes —      the online conversation.          in just two days. Brand Love     resulted in a high degree of
exactly the kind of lift         Brand Awareness spiked in a       around the video only            sharing of the ad and
marketers pray the Super         huge way as the video and         increased over time as more      uniquely high Brand Love
Bowl can deliver.                conversation surrounding it       and more people welcomed         scores.
                                 spread across H&M’s base of       Ferris back with open arms.
                                 subscribers. This set up a
                                 perfect storm of peak interest
                                 and peak favorability with
                                 the Beckham Bodywear
                                 brand at the nexus.

   SBI RANK      ADMETER RANK       SBI RANK      ADMETER RANK        SBI RANK      ADMETER RANK       SBI RANK      ADMETER RANK



     1
AWARENESS     LOVE
                     1
                     MINDSHARE
                                      6 30
                                 AWARENESS     LOVE    MINDSHARE
                                                                        7 16
                                                                   AWARENESS     LOVE   MINDSHARE
                                                                                                       12 43
                                                                                                    AWARENESS     LOVE    MINDSHARE
  A+                               A                                 A                                B
  98          96      40%          94          96        84%         95          94      .62%         84          96        29%
THIS TELLS US THAT...
           THERE WERE STARK DIFFERENCES IN RANKINGS                                                                                                    SBI RANK                  ADMETER RANK
                                                                                                                                                                                    See more detail above
            1

            5

           10

           15

           20
RANKINGS




           25

           30

           35

           40

           45

           50

           55
                                                 FIAT                                      M&Ms                                 TOYOTA CAMRY                             LEXUS 2013 GS     *No AdMeter ranking
                                             MARVEL FILMS                             BUDWEISER                              HYUNDAI GENESIS COUPE R                  CARS.COM
                                         GALAXY NOTE                               METLIFE                               BRIDGESTONE                             “SWAMP PEOPLE”
                                      HONDA CR-V                               GO DADDY                              PARAMOUNT                               TAXACT
                                   H&M                                     BUD LIGHT                             CENTURY 21                              CADILLAC ATS
                               AUDI                                   HYUNDAI VELOSTER                       SKECHERS GORUN                          HULU                                    SUZUKI KIZASHIA*
                            ACURA NSX                              CHEVY SILVERADO                        CAREER BUILDER                         OIKOS GREEK                             PRICELINE NEGOTIATOR*
                        CHRYSLER                              GENERAL ELECTRIC                        PEPSI MAX                              KIA OPTIMA                              BUD LIGHT PLATINUM
                   COCA-COLA                              BEST BUY                                CHEVY CAMARO                          TELEFLORA                                E-TRADE
                DORITOS                               VW BEETLE                               UNIVERSAL                             CHEVY SONIC                              CHEVY VOLT*
HOW CAN WE BE SO SURE?

                                                              Twitter
                                                                            AdMeter
  Facebook

           Social sites


                                 SBI
                                                          Google+


          YouTube                                        Blogs
                                        Forums

DACHIS GROUP’S SBI                                                      USA TODAY’S ADMETER
Mines a brand’s entire social graph                                     Artificial and too easily gamed
Dachis Group believes that analyzing the conversations of a brand’s     USA Today should be lauded for innovating around
engaged market on social channels is the one area where a company       their existing effort and introducing Facebook to the
can effectively review actual consumer response through tens of         mix. Nonetheless, the core assertion that people’s
thousands of brand-specific interactions and compose them into a        votes for what ad they most enjoyed correlates to a
larger picture of that company’s relationship to its consumers. Brand   successful brand commercial does not stand up to
Love, Brand Awareness, and Brand Mindshare are the measures that        scrutiny. Brands are not trying to win a film
marketers have always cared about — why should social media             competition — they are trying to improve their
change that?                                                            brand positioning. Observed social media behavior
See more at socialbusinessindex.com                                     is a purer data source for determining this than any
                                                                        popularity contest could ever be.
                                                                        See it at admeter.usatoday.com
MORE ABOUT THIS...

                                     Our methodology
     515 Congress Avenue             · Rankings were determined based on the same timeframe as AdMeter using data from
     Suite 2420                        the Dachis Group Social Business Index, which benchmarks the social performance
     Austin, TX 78701                  of 30,000 brands against brand marketing business outcomes like Brand Love,
     USA
                                       Mindshare, and Brand Awareness.
     +1 512.275.7825 Main            · Brand Awareness measures the market’s knowledge of the brand as a result of
     +1 512.275.7828 Fax               interacting with brand content and other market participants on social channels.
                                       Brand Awareness measures factors like reach of a brand’s marketing message,
     inquiries@dachisgroup.com         growth in engaged audience, and the strength of brand-relevant conversation.
                                     · Brand Love reflects the passion, satisfaction, and affection with which market
     www.dachisgroup.com               participants react to, and engage with, brand content.
     www.socialbusinessindex.com     · Brand Mindshare is presented as a proportion of brand recognition within
     www.socialbusinesssummit.com
                                       the brand’s industry.
     www.socialbusinesscouncil.com




                                                                                                           v1.5 | 8 Feb 2012

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Dachis Group Super Social 2012

  • 1. Marketers need something better than AdMeter. Social media is the answer. Who eally WON SUPERBOWL? the d bra n Let’ ask ocial media. I n 1989 USA Today introduced the world to AdMeter. Its first winner, American Express, was deemed to have “won” the Super Bowl. Since then spectrum of observable human behavior captured in social media provides the ability to measure the impact of an ad with greater objectivity and less the AdMeter has been widely viewed as the single potential bias than a simple vote can provide. most important measure of a Super Bowl ad’s success (or failure). Yet most brand marketers and A thorough look through the entire social media media outlets — even USA Today with its integra- landscape demonstrates that brands would do well tion of Facebook polling — acknowledge that in to trade in the older AdMeter methodology and fully 2012 there are better ways to determine ad success embrace the richer, more reliable, and more accu- than simply asking 300 people their opinions. rate information available through objective social Despite the addition of Facebook polling, the broad media analysis.
  • 2. DESPITE WHAT ADMETER SAYS... COKE IS A TOP SBI RANK ADMETER RANK BRAND AWARENESS PERFORMER AdMeter doesn’t do the Coke brand-marketing juggernaut justice. Coca-Cola rejected Super Bowl theatrics in favor of 2 15 A 96 running three integrated advertisements focused on the BRAND LOVE company's traditional brand positioning. While this method may not have been designed to grab the spotlight, it was exceptionally powerful and in aggregate 98 propelled Coca Cola’s combined brand metrics to number two overall — 13 spots higher than AdMeter indicates. The most important element in this surge was the cumulative impact of the three commercials, further BRAND MINDSHARE amplified by Coca-Cola’s passionate and massive social communities. In each case the company’s Brand Love scores set the bar for positivity and receptivity while 43% Brand Awareness and Mindshare stood out from the competition. This manifested itself in an increase of more than 700,000 subscribers across Coca-Cola’s social accounts as well as more than half a million new views on the videos themselves. WHY THE DISCREPANCY? AdMeter views each commercial as a discrete brand entry into the Coca-Cola brand. Dachis Group obtained a deeper view into the Super Bowl lottery. As a result neither the voting on Face- the full impact of Coca-Cola’s Super Bowl participation and give book nor the panel in a room in Virginia can accurately capture credit accordingly by analyzing the combined data across all the cumulative impact of three commercials on the health of three advertisements.
  • 3. WHAT ELSE DID WE LEARN? ADMETER RIGHT H&M SEIZES HONDA’S SNEAK BEST BUY SPARKS ON DORITOS THE SPOTLIGHT PEEK WORKED MAJOR POSITIVITY There is no doubt that H&M proved that even Honda extended their Super The largest disparity Doritos had a hit on their neophyte Super Bowl Bowl relevance by offering between AdMeter and social hands this Super Bowl, but advertisers can make a huge access to its ad long before media data arose for Best social data can explain why. impact with the big game as it aired during the game. Buy. An initial glance might Doritos garnered close to their launching point. The Nonetheless, the excitement suggest that Best Buy’s 1,000,000 new video views novelty of H&M’s presence and positivity of being innovation message missed in the wake of their Super was reflected in an abysmal re-introduced to Ferris the mark. Further examina- Bowl launch, enjoyed an rank of 30th in AdMeter, but Bueller proved to be an tion indicates that this is not uncharacteristic 29.6% lift social media tells a very effective tactic for Honda. the case. Best Buy enjoyed in subscribers and elicited different story. The reality is The company saw a a 10x increase in viewership heavy positivity for its ads that with this one advertise- 2,000,000 view increase in over the period studied. This across the board. These had ment H&M took a modestly activity around its videos spike, combined with a predictably helpful impact well-known brand and while its overall subscriber exceptionally favorable on Doritos’ Brand Awareness launched it into the center of base grew by more than 5% reactions to the message, and Brand Love attributes — the online conversation. in just two days. Brand Love resulted in a high degree of exactly the kind of lift Brand Awareness spiked in a around the video only sharing of the ad and marketers pray the Super huge way as the video and increased over time as more uniquely high Brand Love Bowl can deliver. conversation surrounding it and more people welcomed scores. spread across H&M’s base of Ferris back with open arms. subscribers. This set up a perfect storm of peak interest and peak favorability with the Beckham Bodywear brand at the nexus. SBI RANK ADMETER RANK SBI RANK ADMETER RANK SBI RANK ADMETER RANK SBI RANK ADMETER RANK 1 AWARENESS LOVE 1 MINDSHARE 6 30 AWARENESS LOVE MINDSHARE 7 16 AWARENESS LOVE MINDSHARE 12 43 AWARENESS LOVE MINDSHARE A+ A A B 98 96 40% 94 96 84% 95 94 .62% 84 96 29%
  • 4. THIS TELLS US THAT... THERE WERE STARK DIFFERENCES IN RANKINGS SBI RANK ADMETER RANK See more detail above 1 5 10 15 20 RANKINGS 25 30 35 40 45 50 55 FIAT M&Ms TOYOTA CAMRY LEXUS 2013 GS *No AdMeter ranking MARVEL FILMS BUDWEISER HYUNDAI GENESIS COUPE R CARS.COM GALAXY NOTE METLIFE BRIDGESTONE “SWAMP PEOPLE” HONDA CR-V GO DADDY PARAMOUNT TAXACT H&M BUD LIGHT CENTURY 21 CADILLAC ATS AUDI HYUNDAI VELOSTER SKECHERS GORUN HULU SUZUKI KIZASHIA* ACURA NSX CHEVY SILVERADO CAREER BUILDER OIKOS GREEK PRICELINE NEGOTIATOR* CHRYSLER GENERAL ELECTRIC PEPSI MAX KIA OPTIMA BUD LIGHT PLATINUM COCA-COLA BEST BUY CHEVY CAMARO TELEFLORA E-TRADE DORITOS VW BEETLE UNIVERSAL CHEVY SONIC CHEVY VOLT*
  • 5. HOW CAN WE BE SO SURE? Twitter AdMeter Facebook Social sites SBI Google+ YouTube Blogs Forums DACHIS GROUP’S SBI USA TODAY’S ADMETER Mines a brand’s entire social graph Artificial and too easily gamed Dachis Group believes that analyzing the conversations of a brand’s USA Today should be lauded for innovating around engaged market on social channels is the one area where a company their existing effort and introducing Facebook to the can effectively review actual consumer response through tens of mix. Nonetheless, the core assertion that people’s thousands of brand-specific interactions and compose them into a votes for what ad they most enjoyed correlates to a larger picture of that company’s relationship to its consumers. Brand successful brand commercial does not stand up to Love, Brand Awareness, and Brand Mindshare are the measures that scrutiny. Brands are not trying to win a film marketers have always cared about — why should social media competition — they are trying to improve their change that? brand positioning. Observed social media behavior See more at socialbusinessindex.com is a purer data source for determining this than any popularity contest could ever be. See it at admeter.usatoday.com
  • 6. MORE ABOUT THIS... Our methodology 515 Congress Avenue · Rankings were determined based on the same timeframe as AdMeter using data from Suite 2420 the Dachis Group Social Business Index, which benchmarks the social performance Austin, TX 78701 of 30,000 brands against brand marketing business outcomes like Brand Love, USA Mindshare, and Brand Awareness. +1 512.275.7825 Main · Brand Awareness measures the market’s knowledge of the brand as a result of +1 512.275.7828 Fax interacting with brand content and other market participants on social channels. Brand Awareness measures factors like reach of a brand’s marketing message, inquiries@dachisgroup.com growth in engaged audience, and the strength of brand-relevant conversation. · Brand Love reflects the passion, satisfaction, and affection with which market www.dachisgroup.com participants react to, and engage with, brand content. www.socialbusinessindex.com · Brand Mindshare is presented as a proportion of brand recognition within www.socialbusinesssummit.com the brand’s industry. www.socialbusinesscouncil.com v1.5 | 8 Feb 2012