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Content Strategy and 
micro-enterprises: A 
symbiosis 
Confab Europe 2014 
Clara Guasch 
@c_guasch 
www.aclareix.com
Photo: Christian (https://www.flickr.com/photos/redteam/34451133)
This is a company 
@c_guas ch
of European enterprises are micro 
@c_guas ch
A RECOVERY ON THE HORIZON? , ANNUAL REPORT ON EUROPEAN SMEs 2012/2013 
@c_guas ch
“High-quality web content that's 
useful, usable, and enjoyable is 
one of the greatest competitive 
advantages you can create 
for yourself online.” 
― Kristina Halvorson 
Content Strategy for the Web 
@c_guas ch
People want useful content 
no matter how big or small the 
company behind that content is. 
@c_guas ch
Do small companies really 
need Content Strategy? 
@c_guas ch
"Mommy, pleeeease, 
@c_guas ch 
let us do it!"
Size doesn’t matter. 
What matters is the challenge. 
And challenges need strategy. 
@c_guas ch
What’s the story right now? 
@c_guas ch
You give us the content, 
we’ll do the rest. 
@c_guas ch
It looks feasible 
@c_guas ch
Risk? What risk? 
@c_guas ch
Oops, we can barely float! 
@c_guas ch
What instruments can I 
learn? 
Do they teach children 
and adults? 
Do they rent the place for 
private events? 
How can I contact them? 
What is this? 
What is it they do? 
@c_guas ch
It’s not just a copywriting 
problem... 
@c_guas ch
What if we add some strategy? 
@c_guas ch
Of course we need a website, 
who doesn’t? 
Goals 
@c_guas ch
Are we special? 
Really? 
Key 
messages 
@c_guas ch
So we have an identity as 
well… 
Voice 
and tone 
@c_guas ch
I’ll tell you what our users 
want… but not on our website 
Users’ 
needs 
@c_guas ch
We need news on the home page, 
and a blog, and a newsletter, and 
we’re on Twitter now, and… 
Resources 
@c_guas ch
Goals 
Key messages 
Identity 
Users’ needs 
Resources 
Helping micro-enterprises 
get specific and realistic 
@c_guas ch
Strategy doesn’t come naturally 
to organizations when it comes 
to content. 
@c_guas ch
Content comes first 
Thinking comes first 
Content comes first 
Content comes first 
Content comes first 
Content comes first 
Content comes first 
Content comes first 
@c_guas ch
analysis 
execution 
It’s nearly all about the analysis 
@c_guas ch
business 
content strategy 
“Why do you say you do web pages?” 
@c_guas ch
Content Strategy at a micro scale 
has a big, direct impact on: 
- Content 
- People 
- Business 
@c_guas ch
Can Content Strategy as a field 
benefit from small companies? 
@c_guas ch
Big market 
@c_guas ch
Even bigger market: 
beyond the web 
@c_guas ch
Great chance to generate 
awareness among professionals 
@c_guas ch
Excellent training field 
@c_guas ch
Some small 
companies 
grow 
@c_guas ch
How can we make it happen? 
@c_guas ch
asdf 
Be clear and assertive 
Make it clear that 
good content is not 
an option. It’s a must. 
@c_guas ch
Be honest 
Always relate content 
to Content Strategy. 
@c_guas ch
asdf 
Be flexible 
Find ways to make a 
content strategy 
affordable. 
@c_guas ch
asdf 
Be stubborn 
Never ever 
skip the analysis. 
Content comes second. 
@c_guas ch
Apply Content Strategy 
at a micro scale: 
It’s needed. 
It’s feasible. 
It’s good fun! 
@c_guas ch
Thank you 
Clara Guasch 
@c_guasch 
www.aclareix.com

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Content Strategy and micro-enterprises: A symbiosis

Hinweis der Redaktion

  1. So companies just do it. They see everyone else doing it, they think it’s feasible. Sure they’re the ones who know their company best.
  2. And they create content without being aware of the risks they run. Because no one has really told them. Because they’re busy with their own businesses and aren’t reading CS papers, and no one has shown them the risk.