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Unified Financial 
Performance 
Management in the 
Financial Services 
Sector 
GEOFF NOBLE 
CFO GROUP
AGENDA 
• What we mean by Financial Performance Management 
• Financial Performance Management needs in Financial Services 
• Financial Performance Management systems and the pitfalls 
• A unified approach to Financial Performance Management 
• Benefits of a unified approach 
• Some case studies 
• Possible next steps and Q&A 
2014 The Year of Opportunity
What we mean by Financial 
Performance Management
FINANCIAL PERFORMANCE MANAGEMENT PROCESSES 
Planning 
Group 
/ 
Corporate 
Budgeting 
Forecasting 
Closing 
Consolidation 
Management Reporting 
Statutory Disclosure 
Regulatory Reporting 
Scenario Modeling 
Opera-ons 
/ 
Divisions 
2014 The Year of Opportunity
Financial Performance Management 
needs in Financial Services
WHAT CFOS IN FINANCIAL SERVICES HAVE TOLD US 
General themes about the finance function: 
- Drive to become business partner / advisor / catalyst / strategist 
- proactively bring opportunities to the business 
- Reduction in cost of finance 
- streamline processes and off-shore mundane 
- achieve or beat the top performer benchmarks for costs % revenue 
- Increase regulatory attention 
- Improve the quality and timeliness of information 
…and 
automa*ng 
Financial 
Performance 
Management 
supports 
all 
above 
2014 The Year of Opportunity
WHAT CFOS IN FINANCIAL SERVICES TOLD US 
Specific needs for Financial Performance Management: 
- Group / Corporate consolidation of plans, budgets, forecasts, and actuals 
- consistent reporting and analysis at the group / corporate level 
- management, statutory and regulatory reporting and disclosure 
- Operational planning, budgeting, forecasting, and reporting 
- branch, region, product, customer segment 
- Contract level detail to drive out revenue budget/forecast for existing portfolio 
- each individual loan/deposit/policy 
- Driver based budgeting and forecasting for new portfolio and costs 
- Payroll, opex, capex and ICT budgeting 
- Cost allocations and profitability analysis by product 
2014 The Year of Opportunity
Financial Performance 
Management systems and pitfalls
FINANANCIAL PERFORMANCE MANAGEMENT SOFTWARE 
The software industry calls it xPM 
FPM 
CPM 
BPM 
2014 The Year of Opportunity 
Large 
so5ware 
vendors 
PM 
EPM
MANY SOFTWARE VENDORS HAVE BOUGHT MULTIPLE PRODUCTS 
Planning 
Budgeting 
Disclosure 
Forecasting 
Management 
tools 
Closing 
Consolidation 
Consolida-on 
tools 
Planning 
tools 
Management Reporting 
Closing 
tools 
Data 
Integra-on 
tools 
Statutory Disclosure 
Regulatory Reporting 
Scenario Modeling 
2014 The Year of Opportunity 
Strategy 
Management 
tools 
Business 
Intelligence 
tools 
Data 
Warehouse 
tools
PITFALLS OF MULTIPLE PRODUCTS 
Multiple specialists 
Too many cooks 
Cost é 
Time é 
Complexity é 
Value ê 
2014 The Year of Opportunity
A unified approach to Financial 
Performance Management
2014 The Year of Opportunity
2014 The Year of Opportunity
HOW TO SIMPLIFY FINANCIAL PERFORANCE MANAGEMENT 
• Put the right people on the job 
• Ex-CFOs and technically-savvy accountants 
• Talk finance, business and technology 
• Have a passion for financial performance management 
• Use unified software platforms 
• One product is better than many 
• Must be functional (for financial services) and scalable 
• Finance friendly and not require extensive IT involvement 
• Apply an outcome focused methodology 
• Top-down from vision and goals to staged implementation and use 
• One solution architect (and not too many cooks) 
2014 The Year of Opportunity
2014 The Year of Opportunity
Vision: Provide a unified system for financial performance management across the organisation 
Data Model: Processes: Goals: Outputs: Data Sources: 
Business 
logic 
and 
financial 
rules 
• Less effort and 
pain to produce 
the information 
• More relevant 
information 
• More accurate 
and consistent 
information 
• Transparent 
rules and 
assumptions 
• More timely 
delivery of 
information 
• Less costs to 
own, maintain, 
run and use 
• Flexible platform 
to meet future 
needs 
Management 
-­‐Group/Corporate 
-­‐Ops/Divs 
Statutory 
and 
Regulatory 
Scenarios 
and 
Analyses 
Ad 
Hoc 
and 
other 
outputs 
Dimensions: 
• Periods 
• Scenarios 
• Categories 
• Currencies 
• Accounts 
• En--es 
• Products 
• Customers 
• Other 
2014 The Year of Opportunity 
Financial 
systems/ 
GL 
Other 
sources 
Manual 
Input 
Opera-onal 
systems 
Management 
Actuals 
Plans 
Budgets 
Scenario 
Modeling 
Plans, 
Budgets 
and 
Forecasts 
Dimensions and 
calculations to 
support outputs 
Statutory 
Actuals 
Forecasts 
Exis-ng 
porMolio
Benefits of a unified approach
BENEFITS OF A UNIFIED APPROACH 
• Successful implementations - on time, on budget, happy users 
• Get the consistent numbers out faster to the people that need them 
• With less pain and effort 
• Reduce costs 
• Increase staff satisfaction in both Finance and in the business 
• Provide far more time for analysis… 
Become the business partner introducing business opportunities 
2014 The Year of Opportunity
Some case studies
Results/Benefits: 
• Single chart of accounts to manage 
• Improved auditability and decreased risk 
• Integrated disclosure management 
• Easy expansion to additional processes 
• Competence center and lower TCO 
• Shorter closing cycle 
The Group 
• Revenues €40 billion 
• Global 500 #154 
• Largest bank in Central-Eastern Europe 
System Scope: 
• Financial consolidation and regulatory 
2014 The Year of Opportunity 
reporting 
• Statutory and management reporting 
• Budgeting and forecasting 
• Segment reporting 
• KPIs and executive dashboards 
• Disclosure management 
• Reporting for Chief Risk Officer 
Financial Performance Management 
system Size: 
• 3,800 users 
• 800 fully consolidated entities 
• 9 sub-consolidation sites 
• 300 participants in disclosure management
From close to disclosure in Financial Services 
> Intercompany reconciliation 
> Journals and adjustments 
> Controls and validations 
> Segment reporting 
2014 The Year of Opportunity 
CLOSE 
> Local close 
> Consolidation 
> Financial reporting 
> Management reporting 
> GAAP, IFRS, XBRL 
> Board books 
DISCLOSURE
Planning, budgeting and forecasting in Financial Services 
> Bank-wide/Insurance company-wide 
budgeting by company / operation / 
region / product / customer segment 
> Existing portfolio projections at the 
individual loan/policy/contract level 
> New business portfolio projection 
> Driver based payroll, opex, & capex 
> IT cost budget 
> Cost allocations 
> Budget consolidation 
> Actual vs. budget reconciliation 
2014 The Year of Opportunity
Q&A and Possible Next Steps
NEXT STEP TOWARDS UNIFYING FINANCIAL PERFORMANCE 
MANAGEMENT AND BRINGING OPPORTUNITIES TO THE BUSINESS? 
• Apply some of the methods covered today back at the office 
• Informal meeting with us to discuss your situation 
• Formal Financial Performance Management review 
• Copies of Case Studies…email me for copies 
• Opinion Leader Lunch Series…email me for details 
• Q&A 
2014 The Year of Opportunity
THANK YOU 
GEOFF@CFOGRP.COM

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Fssa conference 2014 cfo group unified financial performance management

  • 1. Unified Financial Performance Management in the Financial Services Sector GEOFF NOBLE CFO GROUP
  • 2. AGENDA • What we mean by Financial Performance Management • Financial Performance Management needs in Financial Services • Financial Performance Management systems and the pitfalls • A unified approach to Financial Performance Management • Benefits of a unified approach • Some case studies • Possible next steps and Q&A 2014 The Year of Opportunity
  • 3. What we mean by Financial Performance Management
  • 4. FINANCIAL PERFORMANCE MANAGEMENT PROCESSES Planning Group / Corporate Budgeting Forecasting Closing Consolidation Management Reporting Statutory Disclosure Regulatory Reporting Scenario Modeling Opera-ons / Divisions 2014 The Year of Opportunity
  • 5. Financial Performance Management needs in Financial Services
  • 6. WHAT CFOS IN FINANCIAL SERVICES HAVE TOLD US General themes about the finance function: - Drive to become business partner / advisor / catalyst / strategist - proactively bring opportunities to the business - Reduction in cost of finance - streamline processes and off-shore mundane - achieve or beat the top performer benchmarks for costs % revenue - Increase regulatory attention - Improve the quality and timeliness of information …and automa*ng Financial Performance Management supports all above 2014 The Year of Opportunity
  • 7. WHAT CFOS IN FINANCIAL SERVICES TOLD US Specific needs for Financial Performance Management: - Group / Corporate consolidation of plans, budgets, forecasts, and actuals - consistent reporting and analysis at the group / corporate level - management, statutory and regulatory reporting and disclosure - Operational planning, budgeting, forecasting, and reporting - branch, region, product, customer segment - Contract level detail to drive out revenue budget/forecast for existing portfolio - each individual loan/deposit/policy - Driver based budgeting and forecasting for new portfolio and costs - Payroll, opex, capex and ICT budgeting - Cost allocations and profitability analysis by product 2014 The Year of Opportunity
  • 8. Financial Performance Management systems and pitfalls
  • 9. FINANANCIAL PERFORMANCE MANAGEMENT SOFTWARE The software industry calls it xPM FPM CPM BPM 2014 The Year of Opportunity Large so5ware vendors PM EPM
  • 10. MANY SOFTWARE VENDORS HAVE BOUGHT MULTIPLE PRODUCTS Planning Budgeting Disclosure Forecasting Management tools Closing Consolidation Consolida-on tools Planning tools Management Reporting Closing tools Data Integra-on tools Statutory Disclosure Regulatory Reporting Scenario Modeling 2014 The Year of Opportunity Strategy Management tools Business Intelligence tools Data Warehouse tools
  • 11. PITFALLS OF MULTIPLE PRODUCTS Multiple specialists Too many cooks Cost é Time é Complexity é Value ê 2014 The Year of Opportunity
  • 12. A unified approach to Financial Performance Management
  • 13. 2014 The Year of Opportunity
  • 14. 2014 The Year of Opportunity
  • 15. HOW TO SIMPLIFY FINANCIAL PERFORANCE MANAGEMENT • Put the right people on the job • Ex-CFOs and technically-savvy accountants • Talk finance, business and technology • Have a passion for financial performance management • Use unified software platforms • One product is better than many • Must be functional (for financial services) and scalable • Finance friendly and not require extensive IT involvement • Apply an outcome focused methodology • Top-down from vision and goals to staged implementation and use • One solution architect (and not too many cooks) 2014 The Year of Opportunity
  • 16. 2014 The Year of Opportunity
  • 17. Vision: Provide a unified system for financial performance management across the organisation Data Model: Processes: Goals: Outputs: Data Sources: Business logic and financial rules • Less effort and pain to produce the information • More relevant information • More accurate and consistent information • Transparent rules and assumptions • More timely delivery of information • Less costs to own, maintain, run and use • Flexible platform to meet future needs Management -­‐Group/Corporate -­‐Ops/Divs Statutory and Regulatory Scenarios and Analyses Ad Hoc and other outputs Dimensions: • Periods • Scenarios • Categories • Currencies • Accounts • En--es • Products • Customers • Other 2014 The Year of Opportunity Financial systems/ GL Other sources Manual Input Opera-onal systems Management Actuals Plans Budgets Scenario Modeling Plans, Budgets and Forecasts Dimensions and calculations to support outputs Statutory Actuals Forecasts Exis-ng porMolio
  • 18. Benefits of a unified approach
  • 19. BENEFITS OF A UNIFIED APPROACH • Successful implementations - on time, on budget, happy users • Get the consistent numbers out faster to the people that need them • With less pain and effort • Reduce costs • Increase staff satisfaction in both Finance and in the business • Provide far more time for analysis… Become the business partner introducing business opportunities 2014 The Year of Opportunity
  • 21. Results/Benefits: • Single chart of accounts to manage • Improved auditability and decreased risk • Integrated disclosure management • Easy expansion to additional processes • Competence center and lower TCO • Shorter closing cycle The Group • Revenues €40 billion • Global 500 #154 • Largest bank in Central-Eastern Europe System Scope: • Financial consolidation and regulatory 2014 The Year of Opportunity reporting • Statutory and management reporting • Budgeting and forecasting • Segment reporting • KPIs and executive dashboards • Disclosure management • Reporting for Chief Risk Officer Financial Performance Management system Size: • 3,800 users • 800 fully consolidated entities • 9 sub-consolidation sites • 300 participants in disclosure management
  • 22. From close to disclosure in Financial Services > Intercompany reconciliation > Journals and adjustments > Controls and validations > Segment reporting 2014 The Year of Opportunity CLOSE > Local close > Consolidation > Financial reporting > Management reporting > GAAP, IFRS, XBRL > Board books DISCLOSURE
  • 23. Planning, budgeting and forecasting in Financial Services > Bank-wide/Insurance company-wide budgeting by company / operation / region / product / customer segment > Existing portfolio projections at the individual loan/policy/contract level > New business portfolio projection > Driver based payroll, opex, & capex > IT cost budget > Cost allocations > Budget consolidation > Actual vs. budget reconciliation 2014 The Year of Opportunity
  • 24. Q&A and Possible Next Steps
  • 25. NEXT STEP TOWARDS UNIFYING FINANCIAL PERFORMANCE MANAGEMENT AND BRINGING OPPORTUNITIES TO THE BUSINESS? • Apply some of the methods covered today back at the office • Informal meeting with us to discuss your situation • Formal Financial Performance Management review • Copies of Case Studies…email me for copies • Opinion Leader Lunch Series…email me for details • Q&A 2014 The Year of Opportunity