Chad Horenfeldt

Greater New York City Area United States

Customer champion, customer success exec @Bluecore

Technology / Software / Internet

Customer Success Executive with 15+ years experience building and developing customer success teams. This includes implementing customer success strategies that have resulted in exemplary customer satisfaction, retention and growth rates. Proven reputation as a driven, creative, outcome focused leader that specializes in hiring the best people, leveraging technology to increase efficiency, building lasting relationships based on trust and creating a culture that puts the customer at the center of everything that we do. Committed to fostering the customer success community and creating a customer success profession. Specialties: Leadership, strategy, customer success, customer experien...