I had the opportunity to speak with over 100 of India's top CIOs in Beijing on August 23, 2009. We discussed several strategic issues facing them as they transition from cost conscious managers to leaders of technology-led business transformation and innovation.

2. 1. A Perspective on Where We Are
2. Four Links
3. What’s Next?

3. Strategy Design
Execution
Alignment
Planning
• IT’s Strategic • Clear Strategy
• Project Success
Importance
• Roadmap Clear,
• Innovation
Owned, and
Mobilized

4. Information Technology Plays a Major Role in the
Strategic Success of Our Business
% of Agreement
Business
61
66
IT
53
Your Responses
32
25
23
7
7
11
7
3
1
3
Totally
Somewhat
Neutral
Somewhat
Totally
Agree
Agree
Disagree
Disagree
Sources: Diamond’s Digital IQ Surveys – 2008-2009,
CTO Forum Member Responses

5. Types of Innovation Capabilities in IT
56%
DDIQ 09
53%
Your Responses
37%
27%
17%
11%
Formal Group
Informal Group
No Group
Sources: Diamond’s Digital IQ Surveys – 2008-2009,
CTO Forum Member Responses

6. Strategy Design
Execution
Alignment
Planning
• IT’s Strategic • Clear Strategy
• Project Success
Importance
• Roadmap Clear,
• Innovation
Owned, and
Mobilized

7. The Strategy Is Well Communicated Throughout the
Organization
% of Agreement
DDIQ 09
Your Responses
38
33
16
21
20
22
18
18
8
6
Totally
Somewhat
Neutral
Somewhat
Totally
Agree
Agree
Disagree
Disagree
Sources: Diamond’s Digital IQ Surveys – 2008-2009,
CTO Forum Member Responses

8. DDIQ 09
Your Responses
68%
58%
37%
33%
33%
29%
Presence of Clarity of roadmap Successful resource
strategic roadmap
accountability
mobilization
Sources: Diamond’s Digital IQ Surveys – 2008-2009,
CTO Forum Member Responses

9. Strategy Design
Execution
Alignment
Planning
• IT’s Strategic • Clear Strategy
• Project Success
Importance
• Roadmap Clear,
• Innovation
Owned, and
Mobilized

10. Delivery Success Rates for IT Projects
% of Agreement
63
63
58
45
DDIQ 09
23
Your
16
Responses
Delivered on time
Within budget
Delivered with 100%
planned scope
Sources: Diamond’s Digital IQ Surveys – 2008-2009,
CTO Forum Member Responses

11. Area
DDIQ
CTOF
2010 Priority for CTOF
Strategic +
Increase visibility of IT’s impact
Importance
Innovation
neutral
neutral
Increase focus on IT’s role in innovation
Clear Strategy
-
-
Increase organizational participation in
Design, Planning and Architecture
Roadmap
-
-
Increase leadership focus on strategic
programs
Execution
-
+
N/A

12. Source: Diamond Research

13. 1. A Perspective on Where We Are
2. Four Links
3. What’s Next?

14. 1. Increase Visibility of IT’s Impact
2. Increase Focus on IT’s Role in
Innovation
3. Increase Organizational
Involvement in Business Design
4. Increase Leadership Focus on
Strategic Programs

16. Fiercest Competitor
TCO Analysis
Workshop
Project Demos
Sources: Diamond,
www.ciodashboard.com
Executive Dashboards

17. 1. Increase Visibility of IT’s Impact
2. Increase Focus on IT’s Role in
Innovation
3. Increase Organizational
Involvement in Business Design
4. Increase Leadership Focus on
Strategic Programs

18. Technology
Identification
Technology
Evaluation
Portfolio
Management
Technology
Retirement
Source: Diamond Framework

20. 1. Increase Visibility of IT’s Impact
2. Increase Focus on IT’s Role in
Innovation
3. Increase Organizational
Involvement in Business Design
4. Increase Leadership Focus on
Strategic Programs

21. Source: GeekandPoke.com

22. Source: GeekandPoke.com

23. MISSION
Business direction
GUIDING PRINCIPLES
VISION
priorities
KEY DRIVERS
GOAL
GOAL
GOAL
GOAL
PERFORMANCE
Milestones
OBJECTIVE
measurements
INDICATORS
What the business
CAPABILITIES
does needs to do
How to implement
REQUIREMENTS
Source: Diamond Framework
each capability

25. 1. Increase Visibility of IT’s Impact
2. Increase Focus on IT’s Role in
Innovation
3. Increase Organizational
Involvement in Business Design
4. Increase Leadership Focus on
Strategic Programs

27. 1. A Perspective on Where We Are
2. Four Links
3. What’s Next?

29. Chris Curran
Partner and Chief Technology Officer
Diamond Management Technology Consultants, Inc.
Chris.Curran@DiamondConsultants.com
Mobile: +1-972-679-1743
Twitter: www.twitter.com/cbcurran
www.diamondconsultants.com
www.ciodashboard.com

30. Information Technology Plays a Major Role in the
Strategic Success of Our Business
% of Agreement
Your CEO
You
58
39
44
37
11
6
5
Totally
Somewhat
Neutral
Somewhat
Totally
Agree
Agree
Disagree
Disagree
Sources: Diamond’s Digital IQ Surveys – 2008-2009,
CTO Forum Member Responses

31. Informational
Strategic
Transactional
Infrastructure
Source: Gartner Executive Programs 2009 CIO Survey, N=1541. MIT CISR collaborated on the design of some
questions in the survey. Used with permission.

32. Business
Governance Business
Alignment
Agility
Primary Responsibility
CIO/
CXO
Relation-
ships
Information
Technology
Ongoing
New Project
Service
Delivery
Delivery
Ongoing
Organizational
Management
Change
Source: MIT Center for
Primary Objective
Information Systems Research

33. Reward
Problem
Solving
Strategic
Roadmap Increase
Drives Annual Transparency
Plan
Strategic
Program
Leadership
Staff Teams Publicize
Correctly
Accountability
Source: Diamond Framework