Personal Information
Unternehmen/Arbeitsplatz
Austin, Texas Area United States
Beruf
Senior Director of Customer Success & Operations at Zype
Branche
Technology / Software / Internet
Info
Entrepreneurial product and customer success leader - blending product and user experience design to deliver effective and delightful customer experiences. Over the past 10 years, I've been deeply involved with new and emerging technologies that enable unique user and customer experiences in various B2C and B2B industries.
Key Accomplishments:
1) Founded and launched a consumer electronics startup within Fortune 250 company, growing the customer base to thousands of users
2) Launched multiple B2C smart energy products, both software and hardware, driving an increase in both customer acquisition and retention of residential retail customers
3) Delivery of enterprise SaaS application...
- Präsentationen
- Dokumente
- Infografiken
The SaaS business model
David Skok
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User experience design for large enterprise applications
Ashutosh Kumar
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Benefits of developing single page web applications using angular js
Harbinger Systems - HRTech Builder of Choice
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Agile Software Development Overview
Stewart Rogers
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Vor 15 Jahren
Bringing User-Centered Design Practices into Agile Development Projects
abcd82
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How to Build a Great Team
Greg Thomas
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Product Management 101 for Startups
Dan Olsen
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Vor 13 Jahren
Getting Started as a PM
HubSpot
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Classic Design And IxD: Kissing Cousins (Interaction08)
Chris Bernard
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Vor 16 Jahren
Agile planning
Neil Perkin
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Vor 12 Jahren
The Tactics and Strategy of Growth by Tyler Willis
TheFamily
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Agile Release Planning
Adnan Aziz
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Vor 9 Jahren
Culture Design: Mapping Your Company Culture
XPLANE
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Vor 9 Jahren
Product Marketing, the Salesforce Way (October 13, 2014)
Salesforce Partners
•
Vor 9 Jahren
The Three E's of Leadership
Sean Si
•
Vor 9 Jahren
Lean Analytics for Intrapreneurs (Lean Startup Conf 2013)
Lean Analytics
•
Vor 10 Jahren
Should corporates have a startup garage?
Cedric Deweeck
•
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Design Thinking - Bootcamp
Jan Schmiedgen
•
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Beyond foursquare: overview on the best location based apps
Matteo Roversi
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Vor 11 Jahren