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Strategies for Practise
Development vis-a-vis Mergers
       and Networking

                    K.Raghu FCA
                    Bangalore
Current Practises
Sole Proprietory Firms

One-man Show
Insufficient time
80 : 20 rule
Working after office hours
Myths in CA practise
 Only large firms need proper systems
 Networking doesn’t work
 Mergers are not successful
 CA’s are good only in Taxation and Audit
Changes in CA practise
 Dwindling   traditional practise
 More automation – Less Paper trail
 Need to understand clients business in a
  changing technology environment
 Shift from Compliance related services to Value
  added services
 Increasing clients awareness
 Client relationships becoming more professional
  and formal
Changes in CA practise
 Need  for Succession Planning
 Need to upgrade IT infrastructure
 Need to upgrade Office infrastructure
 Single Window service
 Specialisation
 Multi-Locational Service
 Services to Global organisations
Challenges in CA practise
 Retaining  client base
 Recruit and retaining quality staff
 Litigation
 Competition from Big 4 and others
 Level of Fees
 Mandatatory CPE
 Introduction of Peer Review.
CA Practise
          The way forward
 Networking
 Mergers
 Specialisations
Definition of Networking
 “NETWORKING       amongst two or more
 firms means an entity under common
 control, ownership and management with
 the firm or having affiliation with an
 accounting entity or any entity that a
 reasonable and informed third party having
 knowledge of all relevant information
 would reasonably conclude as being part of
 the firm nationally or internationally”
Networking
Necessary Conditions
 Appointment  of a Managing Committee
 Engagement Partner
 Review Partner
 Sharing of Profits
 Contribution of Membership Fees
 Administration of the Network
Networking
Optional Conditions
 PublishingE-Newsletters
 Development of Training Materials
 Development and maintenance of databases
 Appointment of a Technical Director
 Development of a digital library
 Development of Software
 Determine Uniform Fees across the network
Networking
Optional Conditions
 PeerReviews of the member firms
 Conduct Seminars for updating the Seminars
Networking – ICAI guidelines
 ICAI  has started registering Networks
 ICAI guidelines to be followed for formation
  and registration of Networks.
 Network to have distinct name which has to
  be approved by the Institute
 “ & Affiliates” should be used after the name
  of the Network
 Prescribed format of application for approval
  of Name – Form A
 Networks cannot advertise nor use a logo
Networking – ICAI guidelines
 Registration of Network with ICAI in Form B.
 Proprietory/Partnership Firms as well as
  individuals to join only one network
 Exit from Network to be done by sending
  declaration in Dorm C to ICAI
New Opportunities and
         Networking
 INFORMATION      TECHNOLOGY
 ERP Implementation
 E-Commerce Implementation
 Information Systems Audit
 Information Systems Consultancy
 Detection of Computer Crimes
 Data and System Assurance Services
 Web Trust Seal and Certification
New Opportunities and
         Networking
 BUSINESS   PROCESS OUTSOURCING

 PayrollProcessing
 US Tax Returns Processing
 Accounting
 Claims Processing
New Opportunities and
         Networking
 INSURANCE     SECTOR
 Claims Management
 Risk Management
 Third Party Administrative Services
 Underwriting
 Survey and Loss Assesment
New Opportunities and
         Networking
 INTERNATIONAL       TAXATION

 Advising on Cross Border issues
 Development international financial
  products
 Consulting under SOX Act.
Mergers – Pro’s and Con’s
 Compensation    for immovable property
 Differing scale of fees
 Differing staff salary structures
 Fear about loss of clientele
 Loss of independence and flexibility
 Power and Profit sharing mechanisms
 Personal expenses
Mergers - Merits
 Reduced  Overheads
 Shared burdenstensions
 Improved quality of service
 Improved infrastructure
 Better quality of staff and training
 Better image
 Capability to handle large assignments
 Continuity
 Synergy in operations
Mergers - Demerits
 Clash  of work cultures, personality clashes
 Loss of clientele
 Staff redundancy
 Integration of different staffing policies
 Loss of personal touch with clients
 Increased fees
Strategies for Practise
          Development
 Delegation of work
 Creating teams for assignments
 Time Limits for administrative work
 Use of pre-printed formats
 Checklists for all important work system of
  appointments
 Responsible persons for answering routine
  queries
Strategies for Practise Development
   Create client awareness by sending circulars
   Use automation for MIS, Billing etc.,
   Keep 10% - 20% time for reading
   Paper clearance week
   Code of conduct for Articled clerks and
    employees
   Periodical reporting system to partners
   Training to articled clerks and office staff
   Hiring Quality Manpower
Tactics to enchance Client value
 Improving   client contact
 Sending useful articles to clients
 Helping clients with your contacts
 Building a personal relationship with the client
 Participating in social activities
 Offering use of firms facilities
 Volunteering to attend clients internal
  meetings if required
 Using technology to improve turn-around time
Tactics to improve Profitability
 Withdraw   from services that cannot support
  salary levels – Drop non-remunerative clients
 Earn higher fees through specialisation and
  innovation
 Improve speed of Billing
 Improve speed of Collection
 Reduce space and equipment costs
 Accommodate part-time and flexi staff
Conclusion
 OUR  MISSION
 SERVICE
 Delivering outstanding client service
     SATISFACTION
 Provide maximum satisfaction to clients

  SUCCESS
  Achieve financial success
Thanks
 Members   for a patient listening

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Strategies for Practise Development

  • 1. Strategies for Practise Development vis-a-vis Mergers and Networking K.Raghu FCA Bangalore
  • 2. Current Practises Sole Proprietory Firms One-man Show Insufficient time 80 : 20 rule Working after office hours
  • 3. Myths in CA practise  Only large firms need proper systems  Networking doesn’t work  Mergers are not successful  CA’s are good only in Taxation and Audit
  • 4. Changes in CA practise  Dwindling traditional practise  More automation – Less Paper trail  Need to understand clients business in a changing technology environment  Shift from Compliance related services to Value added services  Increasing clients awareness  Client relationships becoming more professional and formal
  • 5. Changes in CA practise  Need for Succession Planning  Need to upgrade IT infrastructure  Need to upgrade Office infrastructure  Single Window service  Specialisation  Multi-Locational Service  Services to Global organisations
  • 6. Challenges in CA practise  Retaining client base  Recruit and retaining quality staff  Litigation  Competition from Big 4 and others  Level of Fees  Mandatatory CPE  Introduction of Peer Review.
  • 7. CA Practise The way forward  Networking  Mergers  Specialisations
  • 8. Definition of Networking  “NETWORKING amongst two or more firms means an entity under common control, ownership and management with the firm or having affiliation with an accounting entity or any entity that a reasonable and informed third party having knowledge of all relevant information would reasonably conclude as being part of the firm nationally or internationally”
  • 9. Networking Necessary Conditions  Appointment of a Managing Committee  Engagement Partner  Review Partner  Sharing of Profits  Contribution of Membership Fees  Administration of the Network
  • 10. Networking Optional Conditions  PublishingE-Newsletters  Development of Training Materials  Development and maintenance of databases  Appointment of a Technical Director  Development of a digital library  Development of Software  Determine Uniform Fees across the network
  • 11. Networking Optional Conditions  PeerReviews of the member firms  Conduct Seminars for updating the Seminars
  • 12. Networking – ICAI guidelines  ICAI has started registering Networks  ICAI guidelines to be followed for formation and registration of Networks.  Network to have distinct name which has to be approved by the Institute  “ & Affiliates” should be used after the name of the Network  Prescribed format of application for approval of Name – Form A  Networks cannot advertise nor use a logo
  • 13. Networking – ICAI guidelines  Registration of Network with ICAI in Form B.  Proprietory/Partnership Firms as well as individuals to join only one network  Exit from Network to be done by sending declaration in Dorm C to ICAI
  • 14. New Opportunities and Networking  INFORMATION TECHNOLOGY  ERP Implementation  E-Commerce Implementation  Information Systems Audit  Information Systems Consultancy  Detection of Computer Crimes  Data and System Assurance Services  Web Trust Seal and Certification
  • 15. New Opportunities and Networking  BUSINESS PROCESS OUTSOURCING  PayrollProcessing  US Tax Returns Processing  Accounting  Claims Processing
  • 16. New Opportunities and Networking  INSURANCE SECTOR  Claims Management  Risk Management  Third Party Administrative Services  Underwriting  Survey and Loss Assesment
  • 17. New Opportunities and Networking  INTERNATIONAL TAXATION  Advising on Cross Border issues  Development international financial products  Consulting under SOX Act.
  • 18. Mergers – Pro’s and Con’s  Compensation for immovable property  Differing scale of fees  Differing staff salary structures  Fear about loss of clientele  Loss of independence and flexibility  Power and Profit sharing mechanisms  Personal expenses
  • 19. Mergers - Merits  Reduced Overheads  Shared burdenstensions  Improved quality of service  Improved infrastructure  Better quality of staff and training  Better image  Capability to handle large assignments  Continuity  Synergy in operations
  • 20. Mergers - Demerits  Clash of work cultures, personality clashes  Loss of clientele  Staff redundancy  Integration of different staffing policies  Loss of personal touch with clients  Increased fees
  • 21. Strategies for Practise Development  Delegation of work  Creating teams for assignments  Time Limits for administrative work  Use of pre-printed formats  Checklists for all important work system of appointments  Responsible persons for answering routine queries
  • 22. Strategies for Practise Development  Create client awareness by sending circulars  Use automation for MIS, Billing etc.,  Keep 10% - 20% time for reading  Paper clearance week  Code of conduct for Articled clerks and employees  Periodical reporting system to partners  Training to articled clerks and office staff  Hiring Quality Manpower
  • 23. Tactics to enchance Client value  Improving client contact  Sending useful articles to clients  Helping clients with your contacts  Building a personal relationship with the client  Participating in social activities  Offering use of firms facilities  Volunteering to attend clients internal meetings if required  Using technology to improve turn-around time
  • 24. Tactics to improve Profitability  Withdraw from services that cannot support salary levels – Drop non-remunerative clients  Earn higher fees through specialisation and innovation  Improve speed of Billing  Improve speed of Collection  Reduce space and equipment costs  Accommodate part-time and flexi staff
  • 25. Conclusion  OUR MISSION  SERVICE  Delivering outstanding client service SATISFACTION  Provide maximum satisfaction to clients SUCCESS Achieve financial success
  • 26. Thanks  Members for a patient listening