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Corporate Presentation
November 2015
Corporate Presentation
Atos is a leader in digital services
delivering Systems Integration services,
Consulting, Managed Services & BPO, Cloud
operations, Big Data & Cyber-security solutions,
as well as transactional services. Atos is
focused on business technology that powers
progress and helps organizations to
create their firm of the future.
Atos operates under the brands Atos,
Atos Consulting, Atos Worldgrid, Bull,
Canopy, and Worldline.
Atos is a Societas europaea (SE)
Atos is the Worldwide Information
Technology Partner for the Olympic &
Paralympic Games and is listed on the
Euronext Paris market.
Profile
billion
pro forma
annual revenue 2014
business
technologists
countries
around
the world
02
Corporate Presentation
Atos
at a
glance
Atos
your trusted
partner
Delivering
technology
to stay ahead
Transformation
solutions for
every sector
Strong skills and
expertise in digital
transformation
A trusted
partner for the
Olympic Games
Empowering
our clients in their
digital journey
Digital
acceleration
at stake
03 Corporate Presentation
Summary
Corporate Presentation
Atos
at a
glance
Corporate Presentation
At Atos, through digital
transformation we strive to create
the firm of tomorrow. We believe that
bringing together people, technology
and business is the way forward.
Every day, we power progress for our
clients and partners. It is our unique
approach as business technologists
that makes this possible.
We are Business
Technologists
05 Corporate Presentation
Corporate Presentation
Atos General
Management Committee
The role of the Atos General Management Committee (GMC) is to develop and
execute the Group strategy and to ensure value is delivered to clients,
shareholders, partners and employees. The GMC, led by Thierry Breton,
Chairman and CEO, is in charge of the global Group management.
Thierry
Breton
Atos Chairman and
Chief Executive
Officer, Worldline
Chairman
Charles
Dehelly
Senior Executive
Vice President,
Global Operations
and TOP Program
Gilles
Grapinet
Senior Executive
Vice President,
Global Functions and
Worldline Chief
Executive Officer
Michel-Alain
Proch
Senior Executive
Vice President,
North American
Operations, IT,
Security
06
Corporate Presentation
Global Services
Lines
Siemens
Account*
Telcos,
Media &
Utilities*
Financial
Services
Chief Commercial
Officer6*
Consulting &
Systems
Integration*
Big Data
& Security*
Customer
Satisfaction &
Quality
Managed
Services*
Cloud &
Enterprise
Software5*
North American
Operations*
United Kingdom
& Ireland*
Germany*
France*
Benelux
& The Nordics*
Central
& Eastern Europe*
Iberia*
Asia-Pacific*
India, Middle East
& Africa4*
South
America*
India*
General
Management
Committee1
Finance*
Human Resources3*
Mergers & Acquisitions*
Legal & Compliance
Executives & Talents,
Communications*
Investor Relations &
Financial Communications*
Procurement
Internal Audit
& Security
IT
General Secretary*
Strategic Sales
Engagements
Manufacturing
Retails &
Transportation
1 The CFO, the CCO, the CTO , the Head of M&A and the
Head of Investor Relations &
Financial Communications report to the GMC
2 Also coordinating IT & Security
3 Also in charge of Siemens Global Alliance, logistics &
housing
4 Also Group Digital Transformation Officer
5 Integrating Canopy, Yunano, blueKiwi
6 Also in charge of Major Events
* Group Executive Committee Member
Chairman & CEO
SEVP
Global
Functions
SEVP
Global
Operations &
TOP Program
SEVP
U.S.
Operations2
The Atos
Organization
Group
Functions
Geographic
Business Units
Sales & Markets
Worldline
07
Corporate Presentation
Anchor Atos global leadership
in Managed Services
Bring innovative and disruptive
offerings to the market, and
pursue strategic partnerships
with technology leaders
Reinforce growth and
profitability in Systems
Integration
Further expand its foothold
in the US and accelerate
growth in emerging markets
Provide strategic flexibility to
Worldline in order to anchor
its leadership in Payments
Enhance number one
position in Cloud services
in Europe
End 2013, the Group defined 6
levers to reach its 2016 Ambition:
Ambition 2016 - Atos journey in becoming a Tier One company
and the preferred European global IT brand
08 Corporate Presentation
Corporate Presentation
A walk through Atos Ambition
2016 plan execution
Seize opportunities
of the Digital Age
Top Tier 1 Program — Improve profitability and
optimize operational efficiencies through industrialization
Creation of the #1 European player in Cloud operations
A leader in European payment market
Strategic and financial flexibility to act as a consolidator
Expansion of Atos reach Anchored leadership
New sales organization, cross selling and fertilization
Cash public offer on Bull
Worldline IPO
Acquisition of Xerox ITO
Growth through
customer focus
Reinforce growth
in Systems Integration
09
Corporate Presentation
A Group deeply transformed
over the last 6 years
€ 11 billion
€ 0.8 billion
€ 0.4 billion
93,000 employees
€ 7 billion
X2
X3
€ +0.5 BN
X2
X6
€ 5.6 billion
€ 0.3 billion
€ -0.1 billion
€ 1.2 billion
2008 2014*
* 2014 estimated pro forma figures, including Xerox
ITO integration
Delivering solid
financial performance
Revenue
Operating Margin
Free cash flow
Workforce
Market Capitalization
51,000 employees
10
Corporate Presentation
Our main transformation
programs
Developing a world
class workplace
Efficiency for
customer satisfaction
Better meet
our customer
needs
Improving our working
conditions
Recognizing and rewarding
our achievements
Communication our
successes
People’s career
development
Corporate responsibility
& sustainability
Improving service quality
and customer satisfaction
Improving our revenue
and account performance
Improving effectiveness of
HR and Finance support
Rationalizing real estate,
deploying smart campus
Leveraging scale in
purchasing
Deploying best practice cash
management policies
Improving offerings and
product development to
differentiate Atos
Optimizing resource
allocation
Gaining more profitable
business
New tools and processes for
a better sales efficiency
New territories and new
logo hunting
Leveraging our
Wellbeing@work
achievements for
client engagement
Becoming a truly
collaborative and
social enterprise
Leveraging on diversity
Recruiting the
best talents
“Great place to work”
survey
11
Corporate Presentation
By Business
2014 statutory figures
By Market
2014 statutory figures
22%
Telcos, Media
& Utilities
34%
Manufacturing,
Retail &
Transportation18%
Financial
Services
17%
Germany
17%
France
17%
United Kingdom
& Ireland
11%
Benelux &
The Nordics
19%
Other
geographies*
18%
North American
Operations
51%
Managed
Services
35%
Consulting &
Systems Integration
12%
Worldline
3%
Big Data &
Security
26%
Public &
Health
Key figures:
a well-balanced positioning
* It includes: Iberia, Central & Eastern Europe, South America, Asia Pacific, India, Middle East & Africa
Breakdown
of revenue
in 2014 (in percentage)
By Geography
2014 estimated pro forma revenue
12
Corporate Presentation
A global workforce
to cover our clients’ needs
10,000
UK & Ireland
United Kingdom, Ireland
7,500
Benelux & The Nordics
Belgium, Denmark, Estonia, Finland,
Luxembourg, Sweden, The Netherlands
8,300
North
American
Operations
16,400
France
10,800
Central &
Eastern Europe
Austria, Bulgaria, Croatia, Cyprus,
Czech Republic, Greece, Hungary, Italy,
Lithuania, Poland, Romania, Russia,
Serbia, Slovakia, Switzerland, Turkey
6,200
Iberia
Andorra, Portugal,
Spain
3,300
South America
Argentina, Brazil, Chile,
Colombia, Uruguay
5,600
Asia Pacific
Australia, China, Hong Kong,
Indonesia, Japan, Malaysia,
New-Zealand, Philippines,
Singapore, Taiwan, Thailand
Headcount as of September 2015
15,100
India, Middle East &
Africa
9,800
Germany
Circa 93,000 Business Technologists
working in over 72 countries.
13
Corporate Presentation
Expert brands to pave your way
to digital transformation
We are a leader in digital services
serving a global client base. Atos
is the masterbrand of the Group,
providing the fundamental values
and identity that the sub-brands
are based on.
Atos Consulting is the global
consulting practice of Atos.
With 1,600 management
consultants worldwide, it is a
leading provider of business,
process and technology
consulting services.
Bull is the Atos brand for its
technology products and
value-added software which
assist clients in their digital
transformation, specifically in
the areas of Big Data and
Cyber-security. Bull is the
European leader in HPC.
Atos Worldgrid is a subsidiary of
Atos and a unique player in
smart energy. It delivers
integration projects and real time
Smart Energy solutions to Energy
& Utilities companies across the
power, water, oil & gas value
chains.
The Atos brand for cloud, Canopy
is a cloud services integrator,
enabling customers to drive
business transformation through
open, orchestrated cloud services.
Worldline is an Atos company
and the European leader in the
payments and transactional
services industry. Worldline
employs 7,300 people and
generated € 1.15 billion
revenues in 2014.
14
Corporate Presentation
Innovation is part
of the Atos DNA
The Scientific Community is our best 100
scientific people who help Atos anticipate
upcoming technology disruptions. They are creators
of change, making sure that whenever our clients
choose us, they always get the most innovative
solution available.
A Scientific Community
to anticipate future
business challenges
Atos has developed innovative portfolio
(Cloud, Big Data, Mobility, Cyber-security,
e-payment, software-defined data center…)
that empowers its customers to stay ahead.
Our solutions
to empower
your business
This competition encourages students to
achieve their personal best. Its objective is to
promote and encourage innovation in an open
environment amongst best-in-class Universities
and students, as well as support young innovators
in taking their ideas forward.
IT Challenge: an annual
competition for students
all around the world
Thanks to a network of global partnerships,
we are continuously investing in new offerings and
innovations for our clients.
Invest in innovation
together with
our partner
15
Corporate Presentation
A BTIC is a space where new ideas can take root, and where thoughts
turn into actions. It is a space in which we will invite you to challenge us
during an Innovation Workshop, in order to find tangible solutions for your
operational needs.
In 2015 we hosted more than 250 innovation workshops at the BTICs.
Meet at one of our BTICs around the world: Bezons (close to Paris),
London, Madrid, Pune, Munich, Vienna and Amstelveen (close to
Amsterdam).
16 Corporate Presentation
Bringing innovation
to the heart of our customers’ business
Corporate Presentation
Anticipate upcoming
business and technology challenges
Atos Scientific Community
predictions for the
evolution of technology
through to 2018.
Daily forward-looking
and inspirational blog
posts on business &
technology
Expert insights, practical
tips and a thorough
understanding on
emerging technologies.
Articles and views
from business leaders,
academia and our
experts.
Ascent
White Papers
Ascent
Journey 2018
Ascent
Blog
Ascent
Magazines
At Atos, we have the responsibility to think one step ahead, and
accompany our clients on their digital journey.
Through our Ascent initiatives, we share our vision and innovative
thinking on emerging trends and the technology that will shape business
in the future. Discover this on ascent.atos.net
17
Corporate Presentation
Dedicated to a sustainable future for
our clients and for ourselves
Sustainability is at the heart of Atos’ development and
growth strategy, creating shared value for its stakeholders
with a conscious environmental and social impact.
Ethics
90% of spending on
local suppliers with a
positive impact on the
environment and the
local economies.
72% of management
employees trained in
Code of Ethics.
Environment
66% of Atos’ strategic
datacenters electricity
supplied by decarbonized
sources of electricity.
Business
More than € 669 M of
total contract value
capture in 2014.
7.6 out of 10 rating from
our strategic surveys.
People
92% of our employees
get an annual appraisal.
16.87 hours of training
per employee and free
e-training access.
46% of CO2 reduction
achieved in 2014.
Examples of achievements in 2014 - Audited KPIs
Being a responsible
employer
Generating value for
clients through sustainable
and innovative solutions
Being an ethical and
fair player within Atos’
sphere of influence
Managing the corporate
environmental footprint
18
Corporate Presentation
A global leader
in corporate & social responsibility
Worldwide awards
and recognitions
Leading by example
People
Business
Ethics
Environment
19
Corporate Presentation
Serving our customers
for over 50 years
20 Corporate Presentation
Corporate Presentation
Digital
acceleration
at stake
Corporate Presentation
Digital has moved every business
goalpost through the disruptive forces
of mobile, social media, big data and
cloud. We can no longer limit our
thinking to that of an evolution of
business and technology. We must
embrace a revolution in our thinking
and need to do things differently,
not just better. The new digital era
opens up many new opportunities
that are only limited by our capacity
to imagine new application use cases.
Powering your way
to Digital Transformation
Thierry Breton,
Atos Chairman and
Chief Executive Officer
22 Corporate Presentation
Corporate Presentation
By 2018, our world will be ever
more connected:
- 2 out of 3 human beings with a smartphone
- 2.5 billion social network users
- more than 25 billion connected objects
The total amount of data being captured
and stored by industries doubles almost
every 15 months.
All companies need to rethink how
they will remain or become strong in
the economy of data.
Digitization of the economy
is accelerating
23 Corporate Presentation
Companies will create data driven
business models to remain competitive
Whether making more informed business decisions
or creating tighter customer links before competitors,
secure data is the new key to differentiation and
competitiveness.
Businesses founded upon data are able to release
a wider range of products and services, as well as
developing relationships with customers and
adapting to their needs.
The management
of data has become
just as important as
the quality of the
product itself
24 Corporate Presentation
Traditional productivity
structure
Data driven
organisations
Corporate Presentation
Economy of data
Customer
ProductionR&D
In the Digital customer
data environment,
organizations need to:
- Organize the enterprise
data ecosystem
- Leverage data business
value with Big Data and
High-Performance
Computing
- Digitize enterprise
processes from R&D
and manufacturing to
customer interaction
Analytics
Cloud
Digital
engineering
Modelization
Apps
Social
Web
Big Data
Digital organizations
will progressively
reshape to a new
IT triangle
Co-
innovation
25
Corporate Presentation
Empowering
our clients in their
digital journey
Corporate Presentation
‘‘We are convinced that 2014 to 2018
is a vital period for business to
embark purposefully on Digital
Transformation, to increase, secure
and consolidate growth.
Those that miss this boat, by ignoring
it, observing from the side-lines or
merely paying lip service to the trends
of change, will find themselves in a
very difficult position by 2020’’.
Atos - Ascent Journey 2018:
The 3rd Digital Revolution -
Agility and Fragility
Digital Transformation
takes center stage
27 Corporate Presentation
Corporate Presentation
Digital empowerment
through processes and technology
Customer
Experience
Business
Reinvention
Operational
Excellence
Trust &
Compliance
For any organization, becoming truly digital requires
a different mindset and increased flexibility.
It requires a redefinition of corporate structures,
bodies and roles and use of new technologies to
make innovation happen in the 4 core domains.
Your
Digital Journey
28
Corporate Presentation
Customer experience
Organisations need to engage with
customers more intimately and
individually than ever before.
The value and potential of enriching
end to end customer experience will
only be fully realized when core
business operations within increasingly
disaggregated supply chains are
aligned and optimized for both
B2B and B2C interactions.
29 Corporate Presentation
Corporate Presentation
Customer experience
Atos focus for Customer Experience
Multi-channel
management
Mobile solutions, web
solutions (portals,…), joint
digital/instore services…
Customer relationship
management
E-Services
Next generation,
omni-channel services
and self help…
Sales growth
Boost customer acquisition,
cross sell and upsell
Increase customer engagement
and loyalty
1-to-1 customer relations Churn reduction
Better know and seamlessly
serve each customer
Business Imperatives
30
Corporate Presentation
With the Atos WiFi Calling
solution, Cell C has launched its
commercial integrated WiFi
calling service to its customers in
South Africa
Cell C can enhance customer
loyalty, boost indoor coverage,
and offload traffic from 3G
networks.
The Atos CityPulse project for the
City of Eindhoven gathers and
analyses data from multiple
sources that already exist within
the city.
This makes Eindhoven a safer
environment for citizens and
visitors to the city, reduces repair
costs for the businesses on the
street and allows the city to focus
police resource where it's really
needed.
Cell C Avignon
Festival
City of
Eindhoven
McDonald’s
Atos accompanies McDonald's in
its new digital e-commerce
strategy to enhance a new
customer experience (inside and
outside stores), a better
customer knowledge, more
targeted offers, and local
promotion possibilities.
Thanks to the Worldline's
Omni-commerce Solution
customers can now make orders
online via all Terminals and
mobile.
Success stories:
our business impact
At the Avignon Festival, Atos and
Theatre in Paris, a cultural
tourism company, will offer
foreign spectators the possibility
of attending French theatre
performances in several
languages thanks to their
multilingual augmented-reality
surtitling solution through
connected glasses.
31
Customer experience
Corporate Presentation
Business reinvention
The full impact of Digital
Transformation will only be felt when
the link is made between the B2C
and B2B worlds.
The Internet of Everything and
Big Data are the new technology
domains that will have a disruptive
impact.
32 Corporate Presentation
Corporate Presentation
Open innovation
platforms
Platform as a Service (PaaS) And
co-innovation platforms
& programs
Data management
solutions
BI/Big Data, Enterprise
Content Management (ECM),
Information LifeCycle
Management (ILM)
Collaborative &
social technologies
Messaging, workplace,
social… for people, processes
and things
Digital business opportunities
Create & leverage new
business models
Streamline co-innovation
with all stakeholders
Business Intelligence Open Innovation
Turn any data into insight
& business value
Atos focus for Business reinvention
Business Imperatives
33
Business reinvention
Corporate Presentation
Business reinvention
Atos launched the first application
of Augmented Reality for the
electric car
The solution has been designed for
the sales forces of Blue Solutions,
a Bolloré Group subsidiary, as a
tool to aid the marketing of
Bluecar, the Bolloré electric car,
and the expansion of car-sharing
services throughout the world.
Atos implemented the new core
banking system. The new solution
fully modernizes the client’s core
banking system and is now being
used by around 40 branch offices
Europe-wide.
It allows to further enhance new
services and offer new products
faster.
Atos will run the Transport for
London’s Primary Service Desk
which will be able to identify
cross tower issues and trends
through gathering real time
information from across the
organization.
The service desk will be able to
spot these trends emerging and
quickly and proactively suggest
solutions to improve the end
user experience.
Bolloré Group Western Union
International
Bank
Transport
for London
A1Telekom
Austria
A1 Telekom Austria wanted to
consolidate the SAP ERP
systems of the former Telekom
Austria and mobilkom Austria,
and to offer future converged
fixed line and mobile phone
services to its customers.
The joint platform reduces
complexity and enables
optimized ERP processes to be
implemented.
Success stories:
our business impact
34
Corporate Presentation
Operational excellence
The new digital world will see highly
efficient back-office process elements
triggered by real-time integration with
flexible, personalized customer interaction
solutions.
Virtualization, mobility and smart
management of real-time data can
combine to boost agility and operational
excellence in theshort term.
35 Corporate Presentation
Corporate Presentation
Operational excellence
Quality of Service Cost Management
Reduce costs to improve
margins and fund innovation
Effective, resilient and
scalable service
Agility
Instantly reconfigure to a
real-time changing world
Smart
operations
Industry 4.0, Smart
Utilities (smart grid)
Product Lifecycle
Management
Product Life Cycle
Management (PLM), MES,…
Enterprise
applications
Enterprise Resource
Planning (ERP), Supply
Chain Management (SCM),
EAM, PPM…
Atos focus for Operational excellence
Business Imperatives
36
Corporate Presentation
Operational excellence
Atos provided high availability
applications and support for
more than 140 servers and
40,000 users worldwide.
It reduced by 7% annual
reduction of the cost of
application support and
maintenance.
50 in-house IT professionals
were transferred to Atos.
Atos will implement a Services
Center of approximately 100
people dedicated to the
development and the maintenance
of The AccorHotels Reservation
System.
It is a powerful distribution tool,
which today centralizes 60% of
the Group's bookings and serves
over 40 million availability
requests per day.
BP AccorHotelsBrazil
Bull, the Atos brand for Atos
technology products and software,
provides Brazil with its first
Petascale High-Performance
Computing infrastructure for open
use by the academic community
as part of a partnership with the
National Scientific Computing
Laboratory (LNCC) and the
Ministry of Science, Technology
and Innovation (MCTI).
It will support scientific research,
innovation and the provision of
HPC services to the Brazilian
government and society.
Correos
Atos solutions improved
customer service and service
efficiency for a workforce of
20,000 people.
Atos managed 20,000 devices
and software monitoring,
installation of communications
infrastructure in distribution
units.
Correos got significant benefits:
1 hour per day per mobile staff,
more reliable information about
the delivery, use of analytics to
drive improvement.
Success stories:
our business impact
37
Corporate Presentation
Trust & Compliance
Cyber-security, privacy and personal
data protection have to be intrinsic
parts of every organization.
The biggest challenge is to deploy
privacy and data protection
principles down into the Internet
ecosystem.
Key for businesses is to regain the
trust of the individuals by
demonstrating control over the
usage of their data.
38 Corporate Presentation
Corporate Presentation
Trust & Compliance
Compliance
Comply with public or private
regulations
Foresee, prevent
and manage risks
Business Trust Risk Management
Inspire confidence to
develop trusted exchanges
Critical systems
& infrastructures
Resilient, highly available and
powerful infrastructure solutions
Cybersecurity
Consulting solutions,
integration, Security
Operation Centers
Transaction
security
E-transactions and fraud
management solutions
Atos focus for Trust & Compliance
Business Imperatives
39
Corporate Presentation
Trust & Compliance
Program instrumentation and
control for 58 units across EDF
nuclear power plants.
Proven and reliable IT tooling.
Main solution functions: alarm
analysis and fully computerized
procedures for immediate
operator access.
Providing robust and reliable
means for uninterrupted control
across essential nuclear
resources.
Atos will work closely with Edith
Cowan University to achieve
seamless transformation from
current data centre infrastructure
to a dynamic and secure Managed
Hybrid Cloud infrastructure to be
built in Western Australia.
`
In addition, Atos will ensure new
levels of operational flexibility,
transparency and cost efficiency
that will allow Edith Cowan
University to optimize their
resources.
EDF Edith Cowan
University
Airbus Defence
and Space
Total
With 110,000 authorized users
worldwide, Total needed a
consistent way to sign-on at any
site and device, and protection
levels to restrict access to
strategic uses and data sources.
Evidian, an Atos company,
offered the smartcard approach
that Total wanted, delivering
secure access and authentication
based on user-group policies.
Centralized administration with
clear procedures for emergency
access situations.
Success stories:
our business impact
Atos signed a strategic
partnership agreement on
research and development and
the provision of a
complementary range of
products, services and solutions
designed to counteract cyber-
attacks
40
Corporate Presentation
Atos
your trusted
partner
With Atos as your trusted
partner, your organization
can continue to push the
boundaries, innovating and
outpacing the competition –
assuring that your security is
in the best possible hands.
Staying one step ahead of
the competition
42 Corporate Presentation
Corporate Presentation
Enhanced
Alliance
Strategic
Alliances
Worldwide
Strategic
Collaboration
Atos success
is a teamwork with its key partners
Alliances are crucial to success in the IT industry. This is why Atos tied strong
relationships with technological and industrial leaders. This powerful ecosystem
is key in creating business, by bringing innovation to our customers.
Global
Alliance
43
Corporate Presentation
Siemens Global
Alliance
Joint investment fund of € 150 M: more than 10 projects funded that are immediately
providing customers a unique competitive advantage in accelerating their digital
transformation.
Innovation at the heart of our joint contribution to our customers’ journey
in significant areas e.g. security, Internet of Things or Industry 4.0.
30 areas of business collaboration in all industries.
15 focus geographies worldwide.
Global
Alliance
The unique alliance ever between Atos, a global IT Provider & Siemens, a global
Engineering Company, is focusing on both companies combined strengths to
work, invest and develop together solutions to provide their clients for the agility
they need to benefit from the Digital Revolution.
44
Corporate Presentation
Industrial Data
Analytics
The Industrial Data Analytics frame work is an
ambitious co-innovation programme with
Siemens which leverages the full set of Atos
capabilities.
One common Data
Analytics framework
Rapid Flexible
Deployment
Tailored services and different
business applications
It aims to create a set of
accelerators in terms of
methodologies, training, use
cases and experience to help
our clients in different
industries generate business
value rapidly.
Ensure advanced analytics are
embedded into business process
increasing business value
Improves time to market and
allows budget to be spent on
value add activities
Key about Big Data
is not having it but
what you do with it:
interpret it, refine it
and then monetize it.
45
Corporate Presentation
Worldwide
Strategic
Collaboration
In 2015 Atos and Xerox entered into a worldwide strategic collaboration under
which both companies team up on joint innovation projects and jointly go to
market in order to maximize IT services opportunities for Atos and BPO
opportunities for Xerox in Europe and North America.
Xerox
Worldwide Strategic Collaboration
Atos took over the operations of the IT infrastructure services delivered to Xerox,
becoming one of its main IT services providers.
Atos benefits from Right of First Offer / First Negotiation on opportunities with Xerox.
Atos delivers IT services to Xerox BPO and Document Outsourcing customers
– Exclusivity on existing contracts
– Renewal of contracts with Atos if BPO customer extends with Xerox ITO
Joint go to market to supply IT services on Xerox BPO opportunities in Europe
and North America.
Joint innovation board.
46
Corporate Presentation
Key servicesPosition
2014 figures*
Atos among the top 10 IT services
providers in North America.
Revenue: $ 2 billion
250+ Fortune size clients
Employees
Circa 8,000 employees
Plus about 5,500 dedicated employees in
Offshore Global Delivery Centres.
IT Outsourcing and Workplace Solutions
Cloud Services
Digital Transformation
Application Services
* Pro forma figures
Acceleration the Group
digital strategy in North America
In 2015 Atos enhanced its global leadership in digital services acquiring
Xerox IT outsourcing operations. It almost tripled its size in the US which
now represents its largest operating geography.
47
Corporate Presentation
The Enhanced Alliance:
World’s leading technology and IT service companies
Atos is forming the Enhanced Alliance with some of the world’s most
influential IT organizations. It is a seamless Business Technology Ecosystem
that provides true business transformation through combining innovative
technology with top quality services.
Enhanced
Alliance
Our joint offerings deliver high performance across both cloud
and non-cloud solutions.
Joint Non-Cloud IT Solutions and Managed Services:
- Digital Datacenter
- Enterprise Content Management
- Enterprise Information Archiving and Remote Server Back-Up
- Enterprise Security
- Data & Information Management
Joint Cloud solutions :
- Infrastructure transformation through Hybrid Cloud solutions
- Application transformation leveraging the Cloud Foundry platform
- Business data analytics integrating the Pivotal Big Data Suite
48
Corporate Presentation
Delivering
technology
to stay ahead
Corporate Presentation
Our objective at Atos is to empower
our customers on their digital journey
by applying our extensive portfolio of
services and technologies.
Atos has the resources, the scale and
the expertise to help our customers
meet all the challenges of their
transformation.
The nature of business is changing
and Atos delivers technology that empowers you to stay ahead
50 Corporate Presentation
Corporate Presentation
Creating business advantages for clients
with our global IT services
Systems
Integration
Managed
Services
Consulting
Big Data & Security
Transactional &
Payment Services
Cloud & Enterprise
Software
Atos is leading player in global IT services and payments solutions.
With its deep technology expertise, Atos drives business progress for its clients to
achieve measurable results.
51 Corporate Presentation
Corporate Presentation
Managed Services
Data Center Network & Communications
Cloud
2.8+ M Managed Ethernet
Ports, Routers and Switches
0.7+ M Supported WEB,
Conferencing User
100+ Data Center
238,000 Managed Servers
300+ PB Storage
11 Multi-tenant Cloud Hubs
8 Global Delivery Centers
Workplace
Application Services
3.2 M Managed Devices
45+ M Resolved Tickets
38 Supported Languages
1.7+ M supported SAP User
6,400+ SAP Instances
12,300+ Critical & Legacy
applications
Technology
Transformation Services
100+ Transformation Projects
per year
1,400+ certified resources
in dedicated competence
centers
We are a leading provider of managed IT services worldwide and we have in-depth
expertise in workplace management, managed infrastructure, application operations,
network and communications. With our technology transformation services we
deliver infrastructure consultation, design and build capabilities to our customers.
Our solutions provide value, consistency and agility.
52
Corporate Presentation
Consulting & Systems Integration
Our teams manage all aspects of solution design and implementation, and work
with our clients to develop, implement, and maintain systems that will support
and enhance their overall business strategy. Our global delivery model adds
quality, scalability, predictability and flexibility, all at competitive prices, and
benefits from a worldwide presence.
30 – 50% cost savings for clients
48,000 health-checks per month just for one
client alone
40% overall incident reduction driven
by The Bridge
1 million end users supported
Consulting
SAP
10,000 + business technologists
Extensive partner ecosystem with global
strategic alliances
Industry-specific and cross market business
solutions
50+ offerings including 150+ offering elements
Application Management
Digital
1,800 + business and IT consulting experts
Delivering annual cost savings of 30-50%
Involved in many consortium projects
A collaborative mindset
5,000 implementations
Over 1.3 million end users supported
Winner of many awards, including SAP
Pinnacle Award for Sustainability
SAP partner for over 30 years
53
Corporate Presentation
Business
Services
Application
Transformation
Multi-cloud application
deployment
Cloud-native application
development
Service orchestration &
management
Big data & analytics
Collaboration & mobility
services
Manufacturing & media
solutions
Canopy helps you enrich
your business
Canopy is the Atos brand for Cloud services. Its mission is
to engineer and manage cloud services that enable the
digital transformation of Atos’ customers. Canopy helps
enterprises transform their infrastructure and applications
for improved business agility and faster time to market.
Infrastructure
Transformation
Private, shared & hybrid cloud
solutions
EMC Federation partnership
7 datacenters in 3 regions
54
Corporate Presentation
Worldline: creating tomorrow’s
digital experience
Online
Services
Acquiring
Processing
Online
Banking
Software
Licensing
e-Ticketing
DigitizationTerminals
Mobility & e-
Transactional Services
Merchant Services
& Terminals
Private Label
Cards & Loyalty
services
Atos works with organizations in the private and public
sectors to generate value from their growing volumes of
data. Big Data & Security federates Atos global R&D
efforts to grow our IP capabilities and portfolio.
Enabling strategic
digital transformation
Leveraging the customer
engagement
Transforming cashless
payments
Financial Processing &
Software Licensing
Commercial
Acquiring
Issuing
Processing
e-Consumer
& Mobility
55
Corporate Presentation
Big Data & Security
Mission-Critical Systems
Ensure defense & intelligence
Critical solutions for private
operators, defense and national
security
The critical systems (electronic
protection system, defense
information system, homeland
security and critical products)
for highly sensitive industries
and government entities
Big Data
Unleash the value of data
Act of processing, analyzing,
transforming information and
data
The high performance
computing platforms, software
appliances and services
Cyber-security
Make trust a business lever
Data and information systems
protection
Cyber-security products
(secured communication and
e-transactions, identity & access
management and cryptographic
products) and security services
Atos works with organizations in the private and public sectors to generate value from
their growing volumes of data. Big Data & Security federates Atos global R&D efforts
to grow our IP capabilities and portfolio.
56
Corporate Presentation
liber
mobull
ied
protection
hoox
extreme
factory
bullionbullx
Through its Bull technologies, Atos develops the high
performance computing platforms, security solutions, software
appliances and services allowing its customers to monetize and
protect their information assets.
Bull, Atos technologies:
For extreme performance and extreme security
Cyber security
& defense
Scientific
computing
IT
modernization
Business
computing
escala
57
Corporate Presentation
Transformation
solutions for
every sector
Corporate Presentation
What you and your business
become tomorrow is not going to be
what they were yesterday.
In every industry sector,
new opportunities can enable your
business to secure, increase and
consolidate future business
growth.
Digital business
empowerment for your industry
59 Corporate Presentation
Corporate Presentation
Transforming solutions
for every sector
Financial
Services
Public
& Health
Doing more with less remains a dominant theme
in public organizations. But more and more
citizens expect public services to delivered online.
These factors drive the need for new digital
models of IT service.
Manufacturing,
Retail &
Transportation
Banking and insurance companies need to excel in
building reputation and loyalty and reach maximum
efficiency of back office processes.
New technologies, data-driven business models,
consumer experience and operational efficiency are
the defining forces of these markets.
Telcos, Media
& Utilities
Success in manufacturing, retail and transportation
today hinges on the ability to join everything up
across the value chain.
We apply our expertise and in-depth knowledge of global market sectors to
help our customers respond to business and organizational challenges with
transformational IT solutions.
60
Corporate Presentation
Public & Health
A leading IT and digital
services provider to Public & Health
organizations.
We deliver citizen – centric
solutions for Governments, Cities,
Healthcare and Education
institutions, as well as Defense &
Aerospace organizations.
Atos is an essential partner to governmental bodies,
education, healthcare and defense service providers.
With our deep understanding of cultural diversity, we are an
active partner in process and technology to governments
and healthcare service providers.
We are
Innovative citizen-centric digital
services for public organizations
We work with these organizations to
meet their objectives through a
digital first approach, always keeping
the citizen at the center of the
process.
We have We bring
61
13,000 business technologists
dedicated to the Public & Health
sector
More than 400 accounts in the Public
& Health sector
Corporate Presentation
Financial Services
Maximum efficiency of back office processes can help to
liberate resources focused on serving increasingly
sophisticated customers.
Atos’ IT services are supporting the world’s leading financial
services companies through a time of rapid change.
1 Competitive Landscape: Business Service Providers, Banking and Securities, Western Europe, 2014
2 FStech Awards, 2014
3 NFC mobile payment solution using a digital wallet, Worldline, 2014
We are We have We bring
Placed as ‘Giant’ by Gartner1
Winner ‘Outsourcing Partnership of
the Year’, NS&I2
Winner ‘2014 Payforum Award :
payment security’3
#3 in Europe in Business
Process Services
#1 in ePayments
Innovation globally leveraging the
key Financial Services offerings and
global sourcing propositions
We drive digital connection by
creating your path to becoming a
more connected and intelligent
financial business, across every
process and interaction, through our
Now Banking, Now Insurance vision
62
18,000 business technologists
dedicated to the Financial Services
industry
Circa130 key accounts in banking and
insurance
We serve 8/10 of Europeans Banks
and 6/10 of Global Insurers
Corporate Presentation
Telcos, Media & Utilities
By combining its deep industry knowledge and technology
expertise, Atos is helping the world’s leading Telcos, Medias
and Utilities organizations to secure future successes.
We power digitalization with data centric approaches in
telecommunications, multi-channel media delivery services,
data-driven smart grid and new customer experience for utilities.
1 Gartner Magic Quadrant, July 2015
2 ISG Outsourcing Index , August 2015
3 IDC MarketScape Utilities, April 2015
We are We have We bring
17,000 business technologists
dedicated to the Telcos, Media &
Utilities industries
30 years’ experience
Strong track record among the
industry leaders
Leader for Data Center Outsourcing
and Infrastructure Utility Services in
Europe1
Top 10 Outsourcing Service
Provider 2
Major Player for Utilities in IDC
MarketScape3
Innovative industry-specific services
for the real-time & connected
enterprise
Operational excellence with greater
agility through cloud services
Strong OT/IT integration capabilities
joining up everything across the
value chain
63
Corporate Presentation
Manufacturing, Retail & Transportation
Our teams can optimize operations at a single plant
and drive actionable agility across the enterprise.
Atos applies its industry-specific expertise to enhance
business performance and stay ahead of the competition.
* Gartner 2015
We are We have We bring
A strong manufacturing DNA
thanks to our:
- Philips, Xerox & Siemens
heritage
- ongoing and unique partnership
with Siemens
#1 IT services provider
to the EMEA Manufacturing
industry*
#4 IT services provider worldwide*
A combined business technology,
engineering mindset to IT services
Support & operations in
markets such as:
- Aerospace and Automotive
- Chemicals
- Consumer Packaged Goods
- Discrete Manufacturing
- Pharmaceuticals
- Retail
- Transportation
64
Corporate Presentation
Strong skills and
expertise in digital
transformation
Corporate Presentation
At Atos we've created one of the most
multicultural, responsive and collaborative
work environments in the world. We work
together to deliver the top-quality,
tailored solutions that our clients expect.
Solutions that can only come from
teams bringing strong competencies,
fresh ideas, different perspectives and
individual flair.
Strong competencies to support
our customers’ digital transformation
66 Corporate Presentation
Corporate Presentation
As Business Technologists , we have the skills and competencies
to be positioned as a key enabler of our customers’ digital transformation.
* 2014 estimated pro forma figures,
including Xerox ITO integration
MobilityPayments
Security Big Data Cloud
20,000
experts in key
domains of
the digital
transformation.
5,000
4,500
2,000
8,500
Leveraging on Atos’
global footprint
67
Corporate Presentation
Building the competencies to support
our customers’ digital transformation
* including Xerox ITO integration
University
Recruit the
best technology graduates
10,000 training modules in
Over € 10 M in additional
investment in 2015, going towards
a dedicated skills program for new
technologies
+5,000 certified experts
in 2015
90 Tier-One universities &
Business Schools partners of Atos
15,000 Talents recruited in 2015*
3,000 interns & apprentices
in 2015
Our 100 best scientists join the
Atos Scientific Community
Strong R&D partnership with top
universities: Paderborn & Passau
Universtäte, UMPC,…
Dedicated development programs
for experts
Equip our engineers
with digitization skills
Skills integration
services
68 Corporate Presentation
Corporate Presentation
Inspire
our talents
A program dedicated to our
junior talents delivered by
Franklin Covey
A program to develop our
best experts with Institute
for Manufacturing at
University of Cambridge,
and Paderborn University
An award winning program
for our managers with the
prestigious HEC
Gold for ExpertsGold for Managers Juniors Group
We do more than managing our talents, in Atos it is
a top priority to engage, inspire and develop them to
maximize their potential.
With state of the art global programs in place with
worldwide leading institutes, our commitment is to
offer our talents the best management and
leadership development opportunities at just the
right times in their career.
Talent management
at Atos is a key driver
of our business
success
69
Corporate Presentation
Concrete initiatives
for worklife improvement
Family day and
Wellbeing@Work week in all
Atos geographies once a year
18,000+ employees
improving their health
through Atos revitalized.com
Home for swap to
organize our holidays
Sprint:
Employee Stock Ownership
Plan to invest in Atos stock
38,000 employees
enjoy home-working
15,000 individual
development plans in place
Accolades: 11,000+
employees recognized and
awarded in a year
Success Story Awards:
6,000 employees voted for
the best Atos projects
delivered in 2015
Wellbeing@Work was launched in 2010 by Thierry Breton, Atos Chairman
and CEO, with the aim to rethink our way of working to get benefits from the
digital transformation.
70
Corporate Presentation
Atos journey
to become a Great Place to Work
7 countries
3,000
employees
32,000
employees
58,000
employees
65,000
employees
68,300
employees
75,000+
employees
8 countries 24 countries 30 countries 45 entities 55+ entities
50%
response rate
57%
response rate
73%
response rate
70%
response rate
71%
response rate
Poland awarded
for the 4th year & AddIT
Austria awarded
for the 3rd year
Additional entities
participating
46%
satisfaction
(Trust index GPTW)
49%
satisfaction
(Trust index GPTW)
50%
satisfaction
(Trust index GPTW)
51%
satisfaction
(Trust index GPTW)
in 16 entities
> 60% satisfaction
in 5 entities
> 70% satisfaction
2010 2011 2012 2013 2014 2015
Great Place to Work surveys show
improvement in employees satisfaction
71
Corporate Presentation
Multiplying collaborative
contributions by 20 times
in our Social Network
Decreasing internal
emails by 70% (Atos
average since 2011)
Improving Social
Service Desk efficiency
by 30%
Accelerating innovation
and more agile,
efficient and networked
leadership
Social Collaboration
catalyst of Atos Digital Transformation
At Atos we strive to create the firm of the future by fully adopting the social
collaborative way of working. By working together in online communities, sharing
expertise and interests across entities and countries, we improve our performance and
unleash significant business benefits.
Improving access to
expertise
Unleashing business
benefits of 7,500 active
blueKiwi communities
Saving 25% of team
leader email checking
time
Accelerating
collaborative bid time
to market by 20%
72
Corporate Presentation
A trusted
partner for the
Olympic Games
Corporate Presentation
As Worldwide IT Partner of the
Olympic & Paralympic Games,
Atos leads the technology effort
for the staging of the Games.
This same effort and skill-base can
help your company, as you pursue a
record-breaking competitive advantage.
Digital empowerment
for the Olympic Games
74 Corporate Presentation
Corporate Presentation
* estimate Rio 2016
1992: One application per
type of user
2016: Common data-model
supporting all the applications
1992: First client/server
architecture
2016: Cloud enabled IT
1992: Statistic information
for the press only on
dedicated kiosks
2016: Video integrated with
real time data available to
end user
Olympic Games
Information Infrastructure
End User
Experience
Atos and the Games
embracing Digital Transformation
Atos is the lead technology integrator, delivering the performance of 14,850 athletes*
to 4 billion viewers, whilst facing hundreds of IT security events per second.
Atos has over 20 years of relationship with the IOC. Atos has been awarded of the
contract for the provision of IT Services until 2024.
75
Corporate Presentation
Safekeeping the Games.
Over 200 IT security
events per second are
handled, with zero
impact. Through
real-time data analytics.
Ensuring agile and flexible
operations.
Building one, core Games IT
environment, and operating
it for several Games.
Through a highly virtualized
environment in the Atos
Data center.
Operational
Excellence
Customer
Experience
Trust &
Compliance
Business
Reinvention
Digital Transformation
for the Olympic Games
Turning the event into a global
and fully connected experience
Moving from
traditional to new
business models.
All systems will be in the
Cloud by 2018 through
Canopy, the Atos Cloud,
using EMC2 Cloud
Powered IT.
Deliver the experience
of the Games at the
fingertips of the fans.
Real-time results to 8
billion devices, worldwide.
Through Digital & New
Media technologies.
76
Corporate Presentation
Worldwide
viewers
Media
Competition venues with
complete IT infrastructure
Accreditations
Athletes IT security
impact
Volunteers with
online portal
Different systems
and applications
Testing
hours
Digital,
social games
Servers Services
Operational excellence
Customer experience
Business reinvention
Trust & Compliance
Rio 2016 Olympic
and Paralympic Games
Equivalent to a business of 200,000 employees, addressing 4 billion customers,
operating 24/7, in a new territory, every 2 years.
77
Trusted Partner for your Digital Journey

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Atos_Corporate_Presentation_19112015_V

  • 2. Corporate Presentation Atos is a leader in digital services delivering Systems Integration services, Consulting, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, and Worldline. Atos is a Societas europaea (SE) Atos is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Profile billion pro forma annual revenue 2014 business technologists countries around the world 02
  • 3. Corporate Presentation Atos at a glance Atos your trusted partner Delivering technology to stay ahead Transformation solutions for every sector Strong skills and expertise in digital transformation A trusted partner for the Olympic Games Empowering our clients in their digital journey Digital acceleration at stake 03 Corporate Presentation Summary
  • 5. Corporate Presentation At Atos, through digital transformation we strive to create the firm of tomorrow. We believe that bringing together people, technology and business is the way forward. Every day, we power progress for our clients and partners. It is our unique approach as business technologists that makes this possible. We are Business Technologists 05 Corporate Presentation
  • 6. Corporate Presentation Atos General Management Committee The role of the Atos General Management Committee (GMC) is to develop and execute the Group strategy and to ensure value is delivered to clients, shareholders, partners and employees. The GMC, led by Thierry Breton, Chairman and CEO, is in charge of the global Group management. Thierry Breton Atos Chairman and Chief Executive Officer, Worldline Chairman Charles Dehelly Senior Executive Vice President, Global Operations and TOP Program Gilles Grapinet Senior Executive Vice President, Global Functions and Worldline Chief Executive Officer Michel-Alain Proch Senior Executive Vice President, North American Operations, IT, Security 06
  • 7. Corporate Presentation Global Services Lines Siemens Account* Telcos, Media & Utilities* Financial Services Chief Commercial Officer6* Consulting & Systems Integration* Big Data & Security* Customer Satisfaction & Quality Managed Services* Cloud & Enterprise Software5* North American Operations* United Kingdom & Ireland* Germany* France* Benelux & The Nordics* Central & Eastern Europe* Iberia* Asia-Pacific* India, Middle East & Africa4* South America* India* General Management Committee1 Finance* Human Resources3* Mergers & Acquisitions* Legal & Compliance Executives & Talents, Communications* Investor Relations & Financial Communications* Procurement Internal Audit & Security IT General Secretary* Strategic Sales Engagements Manufacturing Retails & Transportation 1 The CFO, the CCO, the CTO , the Head of M&A and the Head of Investor Relations & Financial Communications report to the GMC 2 Also coordinating IT & Security 3 Also in charge of Siemens Global Alliance, logistics & housing 4 Also Group Digital Transformation Officer 5 Integrating Canopy, Yunano, blueKiwi 6 Also in charge of Major Events * Group Executive Committee Member Chairman & CEO SEVP Global Functions SEVP Global Operations & TOP Program SEVP U.S. Operations2 The Atos Organization Group Functions Geographic Business Units Sales & Markets Worldline 07
  • 8. Corporate Presentation Anchor Atos global leadership in Managed Services Bring innovative and disruptive offerings to the market, and pursue strategic partnerships with technology leaders Reinforce growth and profitability in Systems Integration Further expand its foothold in the US and accelerate growth in emerging markets Provide strategic flexibility to Worldline in order to anchor its leadership in Payments Enhance number one position in Cloud services in Europe End 2013, the Group defined 6 levers to reach its 2016 Ambition: Ambition 2016 - Atos journey in becoming a Tier One company and the preferred European global IT brand 08 Corporate Presentation
  • 9. Corporate Presentation A walk through Atos Ambition 2016 plan execution Seize opportunities of the Digital Age Top Tier 1 Program — Improve profitability and optimize operational efficiencies through industrialization Creation of the #1 European player in Cloud operations A leader in European payment market Strategic and financial flexibility to act as a consolidator Expansion of Atos reach Anchored leadership New sales organization, cross selling and fertilization Cash public offer on Bull Worldline IPO Acquisition of Xerox ITO Growth through customer focus Reinforce growth in Systems Integration 09
  • 10. Corporate Presentation A Group deeply transformed over the last 6 years € 11 billion € 0.8 billion € 0.4 billion 93,000 employees € 7 billion X2 X3 € +0.5 BN X2 X6 € 5.6 billion € 0.3 billion € -0.1 billion € 1.2 billion 2008 2014* * 2014 estimated pro forma figures, including Xerox ITO integration Delivering solid financial performance Revenue Operating Margin Free cash flow Workforce Market Capitalization 51,000 employees 10
  • 11. Corporate Presentation Our main transformation programs Developing a world class workplace Efficiency for customer satisfaction Better meet our customer needs Improving our working conditions Recognizing and rewarding our achievements Communication our successes People’s career development Corporate responsibility & sustainability Improving service quality and customer satisfaction Improving our revenue and account performance Improving effectiveness of HR and Finance support Rationalizing real estate, deploying smart campus Leveraging scale in purchasing Deploying best practice cash management policies Improving offerings and product development to differentiate Atos Optimizing resource allocation Gaining more profitable business New tools and processes for a better sales efficiency New territories and new logo hunting Leveraging our Wellbeing@work achievements for client engagement Becoming a truly collaborative and social enterprise Leveraging on diversity Recruiting the best talents “Great place to work” survey 11
  • 12. Corporate Presentation By Business 2014 statutory figures By Market 2014 statutory figures 22% Telcos, Media & Utilities 34% Manufacturing, Retail & Transportation18% Financial Services 17% Germany 17% France 17% United Kingdom & Ireland 11% Benelux & The Nordics 19% Other geographies* 18% North American Operations 51% Managed Services 35% Consulting & Systems Integration 12% Worldline 3% Big Data & Security 26% Public & Health Key figures: a well-balanced positioning * It includes: Iberia, Central & Eastern Europe, South America, Asia Pacific, India, Middle East & Africa Breakdown of revenue in 2014 (in percentage) By Geography 2014 estimated pro forma revenue 12
  • 13. Corporate Presentation A global workforce to cover our clients’ needs 10,000 UK & Ireland United Kingdom, Ireland 7,500 Benelux & The Nordics Belgium, Denmark, Estonia, Finland, Luxembourg, Sweden, The Netherlands 8,300 North American Operations 16,400 France 10,800 Central & Eastern Europe Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Greece, Hungary, Italy, Lithuania, Poland, Romania, Russia, Serbia, Slovakia, Switzerland, Turkey 6,200 Iberia Andorra, Portugal, Spain 3,300 South America Argentina, Brazil, Chile, Colombia, Uruguay 5,600 Asia Pacific Australia, China, Hong Kong, Indonesia, Japan, Malaysia, New-Zealand, Philippines, Singapore, Taiwan, Thailand Headcount as of September 2015 15,100 India, Middle East & Africa 9,800 Germany Circa 93,000 Business Technologists working in over 72 countries. 13
  • 14. Corporate Presentation Expert brands to pave your way to digital transformation We are a leader in digital services serving a global client base. Atos is the masterbrand of the Group, providing the fundamental values and identity that the sub-brands are based on. Atos Consulting is the global consulting practice of Atos. With 1,600 management consultants worldwide, it is a leading provider of business, process and technology consulting services. Bull is the Atos brand for its technology products and value-added software which assist clients in their digital transformation, specifically in the areas of Big Data and Cyber-security. Bull is the European leader in HPC. Atos Worldgrid is a subsidiary of Atos and a unique player in smart energy. It delivers integration projects and real time Smart Energy solutions to Energy & Utilities companies across the power, water, oil & gas value chains. The Atos brand for cloud, Canopy is a cloud services integrator, enabling customers to drive business transformation through open, orchestrated cloud services. Worldline is an Atos company and the European leader in the payments and transactional services industry. Worldline employs 7,300 people and generated € 1.15 billion revenues in 2014. 14
  • 15. Corporate Presentation Innovation is part of the Atos DNA The Scientific Community is our best 100 scientific people who help Atos anticipate upcoming technology disruptions. They are creators of change, making sure that whenever our clients choose us, they always get the most innovative solution available. A Scientific Community to anticipate future business challenges Atos has developed innovative portfolio (Cloud, Big Data, Mobility, Cyber-security, e-payment, software-defined data center…) that empowers its customers to stay ahead. Our solutions to empower your business This competition encourages students to achieve their personal best. Its objective is to promote and encourage innovation in an open environment amongst best-in-class Universities and students, as well as support young innovators in taking their ideas forward. IT Challenge: an annual competition for students all around the world Thanks to a network of global partnerships, we are continuously investing in new offerings and innovations for our clients. Invest in innovation together with our partner 15
  • 16. Corporate Presentation A BTIC is a space where new ideas can take root, and where thoughts turn into actions. It is a space in which we will invite you to challenge us during an Innovation Workshop, in order to find tangible solutions for your operational needs. In 2015 we hosted more than 250 innovation workshops at the BTICs. Meet at one of our BTICs around the world: Bezons (close to Paris), London, Madrid, Pune, Munich, Vienna and Amstelveen (close to Amsterdam). 16 Corporate Presentation Bringing innovation to the heart of our customers’ business
  • 17. Corporate Presentation Anticipate upcoming business and technology challenges Atos Scientific Community predictions for the evolution of technology through to 2018. Daily forward-looking and inspirational blog posts on business & technology Expert insights, practical tips and a thorough understanding on emerging technologies. Articles and views from business leaders, academia and our experts. Ascent White Papers Ascent Journey 2018 Ascent Blog Ascent Magazines At Atos, we have the responsibility to think one step ahead, and accompany our clients on their digital journey. Through our Ascent initiatives, we share our vision and innovative thinking on emerging trends and the technology that will shape business in the future. Discover this on ascent.atos.net 17
  • 18. Corporate Presentation Dedicated to a sustainable future for our clients and for ourselves Sustainability is at the heart of Atos’ development and growth strategy, creating shared value for its stakeholders with a conscious environmental and social impact. Ethics 90% of spending on local suppliers with a positive impact on the environment and the local economies. 72% of management employees trained in Code of Ethics. Environment 66% of Atos’ strategic datacenters electricity supplied by decarbonized sources of electricity. Business More than € 669 M of total contract value capture in 2014. 7.6 out of 10 rating from our strategic surveys. People 92% of our employees get an annual appraisal. 16.87 hours of training per employee and free e-training access. 46% of CO2 reduction achieved in 2014. Examples of achievements in 2014 - Audited KPIs Being a responsible employer Generating value for clients through sustainable and innovative solutions Being an ethical and fair player within Atos’ sphere of influence Managing the corporate environmental footprint 18
  • 19. Corporate Presentation A global leader in corporate & social responsibility Worldwide awards and recognitions Leading by example People Business Ethics Environment 19
  • 20. Corporate Presentation Serving our customers for over 50 years 20 Corporate Presentation
  • 22. Corporate Presentation Digital has moved every business goalpost through the disruptive forces of mobile, social media, big data and cloud. We can no longer limit our thinking to that of an evolution of business and technology. We must embrace a revolution in our thinking and need to do things differently, not just better. The new digital era opens up many new opportunities that are only limited by our capacity to imagine new application use cases. Powering your way to Digital Transformation Thierry Breton, Atos Chairman and Chief Executive Officer 22 Corporate Presentation
  • 23. Corporate Presentation By 2018, our world will be ever more connected: - 2 out of 3 human beings with a smartphone - 2.5 billion social network users - more than 25 billion connected objects The total amount of data being captured and stored by industries doubles almost every 15 months. All companies need to rethink how they will remain or become strong in the economy of data. Digitization of the economy is accelerating 23 Corporate Presentation
  • 24. Companies will create data driven business models to remain competitive Whether making more informed business decisions or creating tighter customer links before competitors, secure data is the new key to differentiation and competitiveness. Businesses founded upon data are able to release a wider range of products and services, as well as developing relationships with customers and adapting to their needs. The management of data has become just as important as the quality of the product itself 24 Corporate Presentation Traditional productivity structure Data driven organisations
  • 25. Corporate Presentation Economy of data Customer ProductionR&D In the Digital customer data environment, organizations need to: - Organize the enterprise data ecosystem - Leverage data business value with Big Data and High-Performance Computing - Digitize enterprise processes from R&D and manufacturing to customer interaction Analytics Cloud Digital engineering Modelization Apps Social Web Big Data Digital organizations will progressively reshape to a new IT triangle Co- innovation 25
  • 27. Corporate Presentation ‘‘We are convinced that 2014 to 2018 is a vital period for business to embark purposefully on Digital Transformation, to increase, secure and consolidate growth. Those that miss this boat, by ignoring it, observing from the side-lines or merely paying lip service to the trends of change, will find themselves in a very difficult position by 2020’’. Atos - Ascent Journey 2018: The 3rd Digital Revolution - Agility and Fragility Digital Transformation takes center stage 27 Corporate Presentation
  • 28. Corporate Presentation Digital empowerment through processes and technology Customer Experience Business Reinvention Operational Excellence Trust & Compliance For any organization, becoming truly digital requires a different mindset and increased flexibility. It requires a redefinition of corporate structures, bodies and roles and use of new technologies to make innovation happen in the 4 core domains. Your Digital Journey 28
  • 29. Corporate Presentation Customer experience Organisations need to engage with customers more intimately and individually than ever before. The value and potential of enriching end to end customer experience will only be fully realized when core business operations within increasingly disaggregated supply chains are aligned and optimized for both B2B and B2C interactions. 29 Corporate Presentation
  • 30. Corporate Presentation Customer experience Atos focus for Customer Experience Multi-channel management Mobile solutions, web solutions (portals,…), joint digital/instore services… Customer relationship management E-Services Next generation, omni-channel services and self help… Sales growth Boost customer acquisition, cross sell and upsell Increase customer engagement and loyalty 1-to-1 customer relations Churn reduction Better know and seamlessly serve each customer Business Imperatives 30
  • 31. Corporate Presentation With the Atos WiFi Calling solution, Cell C has launched its commercial integrated WiFi calling service to its customers in South Africa Cell C can enhance customer loyalty, boost indoor coverage, and offload traffic from 3G networks. The Atos CityPulse project for the City of Eindhoven gathers and analyses data from multiple sources that already exist within the city. This makes Eindhoven a safer environment for citizens and visitors to the city, reduces repair costs for the businesses on the street and allows the city to focus police resource where it's really needed. Cell C Avignon Festival City of Eindhoven McDonald’s Atos accompanies McDonald's in its new digital e-commerce strategy to enhance a new customer experience (inside and outside stores), a better customer knowledge, more targeted offers, and local promotion possibilities. Thanks to the Worldline's Omni-commerce Solution customers can now make orders online via all Terminals and mobile. Success stories: our business impact At the Avignon Festival, Atos and Theatre in Paris, a cultural tourism company, will offer foreign spectators the possibility of attending French theatre performances in several languages thanks to their multilingual augmented-reality surtitling solution through connected glasses. 31 Customer experience
  • 32. Corporate Presentation Business reinvention The full impact of Digital Transformation will only be felt when the link is made between the B2C and B2B worlds. The Internet of Everything and Big Data are the new technology domains that will have a disruptive impact. 32 Corporate Presentation
  • 33. Corporate Presentation Open innovation platforms Platform as a Service (PaaS) And co-innovation platforms & programs Data management solutions BI/Big Data, Enterprise Content Management (ECM), Information LifeCycle Management (ILM) Collaborative & social technologies Messaging, workplace, social… for people, processes and things Digital business opportunities Create & leverage new business models Streamline co-innovation with all stakeholders Business Intelligence Open Innovation Turn any data into insight & business value Atos focus for Business reinvention Business Imperatives 33 Business reinvention
  • 34. Corporate Presentation Business reinvention Atos launched the first application of Augmented Reality for the electric car The solution has been designed for the sales forces of Blue Solutions, a Bolloré Group subsidiary, as a tool to aid the marketing of Bluecar, the Bolloré electric car, and the expansion of car-sharing services throughout the world. Atos implemented the new core banking system. The new solution fully modernizes the client’s core banking system and is now being used by around 40 branch offices Europe-wide. It allows to further enhance new services and offer new products faster. Atos will run the Transport for London’s Primary Service Desk which will be able to identify cross tower issues and trends through gathering real time information from across the organization. The service desk will be able to spot these trends emerging and quickly and proactively suggest solutions to improve the end user experience. Bolloré Group Western Union International Bank Transport for London A1Telekom Austria A1 Telekom Austria wanted to consolidate the SAP ERP systems of the former Telekom Austria and mobilkom Austria, and to offer future converged fixed line and mobile phone services to its customers. The joint platform reduces complexity and enables optimized ERP processes to be implemented. Success stories: our business impact 34
  • 35. Corporate Presentation Operational excellence The new digital world will see highly efficient back-office process elements triggered by real-time integration with flexible, personalized customer interaction solutions. Virtualization, mobility and smart management of real-time data can combine to boost agility and operational excellence in theshort term. 35 Corporate Presentation
  • 36. Corporate Presentation Operational excellence Quality of Service Cost Management Reduce costs to improve margins and fund innovation Effective, resilient and scalable service Agility Instantly reconfigure to a real-time changing world Smart operations Industry 4.0, Smart Utilities (smart grid) Product Lifecycle Management Product Life Cycle Management (PLM), MES,… Enterprise applications Enterprise Resource Planning (ERP), Supply Chain Management (SCM), EAM, PPM… Atos focus for Operational excellence Business Imperatives 36
  • 37. Corporate Presentation Operational excellence Atos provided high availability applications and support for more than 140 servers and 40,000 users worldwide. It reduced by 7% annual reduction of the cost of application support and maintenance. 50 in-house IT professionals were transferred to Atos. Atos will implement a Services Center of approximately 100 people dedicated to the development and the maintenance of The AccorHotels Reservation System. It is a powerful distribution tool, which today centralizes 60% of the Group's bookings and serves over 40 million availability requests per day. BP AccorHotelsBrazil Bull, the Atos brand for Atos technology products and software, provides Brazil with its first Petascale High-Performance Computing infrastructure for open use by the academic community as part of a partnership with the National Scientific Computing Laboratory (LNCC) and the Ministry of Science, Technology and Innovation (MCTI). It will support scientific research, innovation and the provision of HPC services to the Brazilian government and society. Correos Atos solutions improved customer service and service efficiency for a workforce of 20,000 people. Atos managed 20,000 devices and software monitoring, installation of communications infrastructure in distribution units. Correos got significant benefits: 1 hour per day per mobile staff, more reliable information about the delivery, use of analytics to drive improvement. Success stories: our business impact 37
  • 38. Corporate Presentation Trust & Compliance Cyber-security, privacy and personal data protection have to be intrinsic parts of every organization. The biggest challenge is to deploy privacy and data protection principles down into the Internet ecosystem. Key for businesses is to regain the trust of the individuals by demonstrating control over the usage of their data. 38 Corporate Presentation
  • 39. Corporate Presentation Trust & Compliance Compliance Comply with public or private regulations Foresee, prevent and manage risks Business Trust Risk Management Inspire confidence to develop trusted exchanges Critical systems & infrastructures Resilient, highly available and powerful infrastructure solutions Cybersecurity Consulting solutions, integration, Security Operation Centers Transaction security E-transactions and fraud management solutions Atos focus for Trust & Compliance Business Imperatives 39
  • 40. Corporate Presentation Trust & Compliance Program instrumentation and control for 58 units across EDF nuclear power plants. Proven and reliable IT tooling. Main solution functions: alarm analysis and fully computerized procedures for immediate operator access. Providing robust and reliable means for uninterrupted control across essential nuclear resources. Atos will work closely with Edith Cowan University to achieve seamless transformation from current data centre infrastructure to a dynamic and secure Managed Hybrid Cloud infrastructure to be built in Western Australia. ` In addition, Atos will ensure new levels of operational flexibility, transparency and cost efficiency that will allow Edith Cowan University to optimize their resources. EDF Edith Cowan University Airbus Defence and Space Total With 110,000 authorized users worldwide, Total needed a consistent way to sign-on at any site and device, and protection levels to restrict access to strategic uses and data sources. Evidian, an Atos company, offered the smartcard approach that Total wanted, delivering secure access and authentication based on user-group policies. Centralized administration with clear procedures for emergency access situations. Success stories: our business impact Atos signed a strategic partnership agreement on research and development and the provision of a complementary range of products, services and solutions designed to counteract cyber- attacks 40
  • 42. With Atos as your trusted partner, your organization can continue to push the boundaries, innovating and outpacing the competition – assuring that your security is in the best possible hands. Staying one step ahead of the competition 42 Corporate Presentation
  • 43. Corporate Presentation Enhanced Alliance Strategic Alliances Worldwide Strategic Collaboration Atos success is a teamwork with its key partners Alliances are crucial to success in the IT industry. This is why Atos tied strong relationships with technological and industrial leaders. This powerful ecosystem is key in creating business, by bringing innovation to our customers. Global Alliance 43
  • 44. Corporate Presentation Siemens Global Alliance Joint investment fund of € 150 M: more than 10 projects funded that are immediately providing customers a unique competitive advantage in accelerating their digital transformation. Innovation at the heart of our joint contribution to our customers’ journey in significant areas e.g. security, Internet of Things or Industry 4.0. 30 areas of business collaboration in all industries. 15 focus geographies worldwide. Global Alliance The unique alliance ever between Atos, a global IT Provider & Siemens, a global Engineering Company, is focusing on both companies combined strengths to work, invest and develop together solutions to provide their clients for the agility they need to benefit from the Digital Revolution. 44
  • 45. Corporate Presentation Industrial Data Analytics The Industrial Data Analytics frame work is an ambitious co-innovation programme with Siemens which leverages the full set of Atos capabilities. One common Data Analytics framework Rapid Flexible Deployment Tailored services and different business applications It aims to create a set of accelerators in terms of methodologies, training, use cases and experience to help our clients in different industries generate business value rapidly. Ensure advanced analytics are embedded into business process increasing business value Improves time to market and allows budget to be spent on value add activities Key about Big Data is not having it but what you do with it: interpret it, refine it and then monetize it. 45
  • 46. Corporate Presentation Worldwide Strategic Collaboration In 2015 Atos and Xerox entered into a worldwide strategic collaboration under which both companies team up on joint innovation projects and jointly go to market in order to maximize IT services opportunities for Atos and BPO opportunities for Xerox in Europe and North America. Xerox Worldwide Strategic Collaboration Atos took over the operations of the IT infrastructure services delivered to Xerox, becoming one of its main IT services providers. Atos benefits from Right of First Offer / First Negotiation on opportunities with Xerox. Atos delivers IT services to Xerox BPO and Document Outsourcing customers – Exclusivity on existing contracts – Renewal of contracts with Atos if BPO customer extends with Xerox ITO Joint go to market to supply IT services on Xerox BPO opportunities in Europe and North America. Joint innovation board. 46
  • 47. Corporate Presentation Key servicesPosition 2014 figures* Atos among the top 10 IT services providers in North America. Revenue: $ 2 billion 250+ Fortune size clients Employees Circa 8,000 employees Plus about 5,500 dedicated employees in Offshore Global Delivery Centres. IT Outsourcing and Workplace Solutions Cloud Services Digital Transformation Application Services * Pro forma figures Acceleration the Group digital strategy in North America In 2015 Atos enhanced its global leadership in digital services acquiring Xerox IT outsourcing operations. It almost tripled its size in the US which now represents its largest operating geography. 47
  • 48. Corporate Presentation The Enhanced Alliance: World’s leading technology and IT service companies Atos is forming the Enhanced Alliance with some of the world’s most influential IT organizations. It is a seamless Business Technology Ecosystem that provides true business transformation through combining innovative technology with top quality services. Enhanced Alliance Our joint offerings deliver high performance across both cloud and non-cloud solutions. Joint Non-Cloud IT Solutions and Managed Services: - Digital Datacenter - Enterprise Content Management - Enterprise Information Archiving and Remote Server Back-Up - Enterprise Security - Data & Information Management Joint Cloud solutions : - Infrastructure transformation through Hybrid Cloud solutions - Application transformation leveraging the Cloud Foundry platform - Business data analytics integrating the Pivotal Big Data Suite 48
  • 50. Corporate Presentation Our objective at Atos is to empower our customers on their digital journey by applying our extensive portfolio of services and technologies. Atos has the resources, the scale and the expertise to help our customers meet all the challenges of their transformation. The nature of business is changing and Atos delivers technology that empowers you to stay ahead 50 Corporate Presentation
  • 51. Corporate Presentation Creating business advantages for clients with our global IT services Systems Integration Managed Services Consulting Big Data & Security Transactional & Payment Services Cloud & Enterprise Software Atos is leading player in global IT services and payments solutions. With its deep technology expertise, Atos drives business progress for its clients to achieve measurable results. 51 Corporate Presentation
  • 52. Corporate Presentation Managed Services Data Center Network & Communications Cloud 2.8+ M Managed Ethernet Ports, Routers and Switches 0.7+ M Supported WEB, Conferencing User 100+ Data Center 238,000 Managed Servers 300+ PB Storage 11 Multi-tenant Cloud Hubs 8 Global Delivery Centers Workplace Application Services 3.2 M Managed Devices 45+ M Resolved Tickets 38 Supported Languages 1.7+ M supported SAP User 6,400+ SAP Instances 12,300+ Critical & Legacy applications Technology Transformation Services 100+ Transformation Projects per year 1,400+ certified resources in dedicated competence centers We are a leading provider of managed IT services worldwide and we have in-depth expertise in workplace management, managed infrastructure, application operations, network and communications. With our technology transformation services we deliver infrastructure consultation, design and build capabilities to our customers. Our solutions provide value, consistency and agility. 52
  • 53. Corporate Presentation Consulting & Systems Integration Our teams manage all aspects of solution design and implementation, and work with our clients to develop, implement, and maintain systems that will support and enhance their overall business strategy. Our global delivery model adds quality, scalability, predictability and flexibility, all at competitive prices, and benefits from a worldwide presence. 30 – 50% cost savings for clients 48,000 health-checks per month just for one client alone 40% overall incident reduction driven by The Bridge 1 million end users supported Consulting SAP 10,000 + business technologists Extensive partner ecosystem with global strategic alliances Industry-specific and cross market business solutions 50+ offerings including 150+ offering elements Application Management Digital 1,800 + business and IT consulting experts Delivering annual cost savings of 30-50% Involved in many consortium projects A collaborative mindset 5,000 implementations Over 1.3 million end users supported Winner of many awards, including SAP Pinnacle Award for Sustainability SAP partner for over 30 years 53
  • 54. Corporate Presentation Business Services Application Transformation Multi-cloud application deployment Cloud-native application development Service orchestration & management Big data & analytics Collaboration & mobility services Manufacturing & media solutions Canopy helps you enrich your business Canopy is the Atos brand for Cloud services. Its mission is to engineer and manage cloud services that enable the digital transformation of Atos’ customers. Canopy helps enterprises transform their infrastructure and applications for improved business agility and faster time to market. Infrastructure Transformation Private, shared & hybrid cloud solutions EMC Federation partnership 7 datacenters in 3 regions 54
  • 55. Corporate Presentation Worldline: creating tomorrow’s digital experience Online Services Acquiring Processing Online Banking Software Licensing e-Ticketing DigitizationTerminals Mobility & e- Transactional Services Merchant Services & Terminals Private Label Cards & Loyalty services Atos works with organizations in the private and public sectors to generate value from their growing volumes of data. Big Data & Security federates Atos global R&D efforts to grow our IP capabilities and portfolio. Enabling strategic digital transformation Leveraging the customer engagement Transforming cashless payments Financial Processing & Software Licensing Commercial Acquiring Issuing Processing e-Consumer & Mobility 55
  • 56. Corporate Presentation Big Data & Security Mission-Critical Systems Ensure defense & intelligence Critical solutions for private operators, defense and national security The critical systems (electronic protection system, defense information system, homeland security and critical products) for highly sensitive industries and government entities Big Data Unleash the value of data Act of processing, analyzing, transforming information and data The high performance computing platforms, software appliances and services Cyber-security Make trust a business lever Data and information systems protection Cyber-security products (secured communication and e-transactions, identity & access management and cryptographic products) and security services Atos works with organizations in the private and public sectors to generate value from their growing volumes of data. Big Data & Security federates Atos global R&D efforts to grow our IP capabilities and portfolio. 56
  • 57. Corporate Presentation liber mobull ied protection hoox extreme factory bullionbullx Through its Bull technologies, Atos develops the high performance computing platforms, security solutions, software appliances and services allowing its customers to monetize and protect their information assets. Bull, Atos technologies: For extreme performance and extreme security Cyber security & defense Scientific computing IT modernization Business computing escala 57
  • 59. Corporate Presentation What you and your business become tomorrow is not going to be what they were yesterday. In every industry sector, new opportunities can enable your business to secure, increase and consolidate future business growth. Digital business empowerment for your industry 59 Corporate Presentation
  • 60. Corporate Presentation Transforming solutions for every sector Financial Services Public & Health Doing more with less remains a dominant theme in public organizations. But more and more citizens expect public services to delivered online. These factors drive the need for new digital models of IT service. Manufacturing, Retail & Transportation Banking and insurance companies need to excel in building reputation and loyalty and reach maximum efficiency of back office processes. New technologies, data-driven business models, consumer experience and operational efficiency are the defining forces of these markets. Telcos, Media & Utilities Success in manufacturing, retail and transportation today hinges on the ability to join everything up across the value chain. We apply our expertise and in-depth knowledge of global market sectors to help our customers respond to business and organizational challenges with transformational IT solutions. 60
  • 61. Corporate Presentation Public & Health A leading IT and digital services provider to Public & Health organizations. We deliver citizen – centric solutions for Governments, Cities, Healthcare and Education institutions, as well as Defense & Aerospace organizations. Atos is an essential partner to governmental bodies, education, healthcare and defense service providers. With our deep understanding of cultural diversity, we are an active partner in process and technology to governments and healthcare service providers. We are Innovative citizen-centric digital services for public organizations We work with these organizations to meet their objectives through a digital first approach, always keeping the citizen at the center of the process. We have We bring 61 13,000 business technologists dedicated to the Public & Health sector More than 400 accounts in the Public & Health sector
  • 62. Corporate Presentation Financial Services Maximum efficiency of back office processes can help to liberate resources focused on serving increasingly sophisticated customers. Atos’ IT services are supporting the world’s leading financial services companies through a time of rapid change. 1 Competitive Landscape: Business Service Providers, Banking and Securities, Western Europe, 2014 2 FStech Awards, 2014 3 NFC mobile payment solution using a digital wallet, Worldline, 2014 We are We have We bring Placed as ‘Giant’ by Gartner1 Winner ‘Outsourcing Partnership of the Year’, NS&I2 Winner ‘2014 Payforum Award : payment security’3 #3 in Europe in Business Process Services #1 in ePayments Innovation globally leveraging the key Financial Services offerings and global sourcing propositions We drive digital connection by creating your path to becoming a more connected and intelligent financial business, across every process and interaction, through our Now Banking, Now Insurance vision 62 18,000 business technologists dedicated to the Financial Services industry Circa130 key accounts in banking and insurance We serve 8/10 of Europeans Banks and 6/10 of Global Insurers
  • 63. Corporate Presentation Telcos, Media & Utilities By combining its deep industry knowledge and technology expertise, Atos is helping the world’s leading Telcos, Medias and Utilities organizations to secure future successes. We power digitalization with data centric approaches in telecommunications, multi-channel media delivery services, data-driven smart grid and new customer experience for utilities. 1 Gartner Magic Quadrant, July 2015 2 ISG Outsourcing Index , August 2015 3 IDC MarketScape Utilities, April 2015 We are We have We bring 17,000 business technologists dedicated to the Telcos, Media & Utilities industries 30 years’ experience Strong track record among the industry leaders Leader for Data Center Outsourcing and Infrastructure Utility Services in Europe1 Top 10 Outsourcing Service Provider 2 Major Player for Utilities in IDC MarketScape3 Innovative industry-specific services for the real-time & connected enterprise Operational excellence with greater agility through cloud services Strong OT/IT integration capabilities joining up everything across the value chain 63
  • 64. Corporate Presentation Manufacturing, Retail & Transportation Our teams can optimize operations at a single plant and drive actionable agility across the enterprise. Atos applies its industry-specific expertise to enhance business performance and stay ahead of the competition. * Gartner 2015 We are We have We bring A strong manufacturing DNA thanks to our: - Philips, Xerox & Siemens heritage - ongoing and unique partnership with Siemens #1 IT services provider to the EMEA Manufacturing industry* #4 IT services provider worldwide* A combined business technology, engineering mindset to IT services Support & operations in markets such as: - Aerospace and Automotive - Chemicals - Consumer Packaged Goods - Discrete Manufacturing - Pharmaceuticals - Retail - Transportation 64
  • 65. Corporate Presentation Strong skills and expertise in digital transformation
  • 66. Corporate Presentation At Atos we've created one of the most multicultural, responsive and collaborative work environments in the world. We work together to deliver the top-quality, tailored solutions that our clients expect. Solutions that can only come from teams bringing strong competencies, fresh ideas, different perspectives and individual flair. Strong competencies to support our customers’ digital transformation 66 Corporate Presentation
  • 67. Corporate Presentation As Business Technologists , we have the skills and competencies to be positioned as a key enabler of our customers’ digital transformation. * 2014 estimated pro forma figures, including Xerox ITO integration MobilityPayments Security Big Data Cloud 20,000 experts in key domains of the digital transformation. 5,000 4,500 2,000 8,500 Leveraging on Atos’ global footprint 67
  • 68. Corporate Presentation Building the competencies to support our customers’ digital transformation * including Xerox ITO integration University Recruit the best technology graduates 10,000 training modules in Over € 10 M in additional investment in 2015, going towards a dedicated skills program for new technologies +5,000 certified experts in 2015 90 Tier-One universities & Business Schools partners of Atos 15,000 Talents recruited in 2015* 3,000 interns & apprentices in 2015 Our 100 best scientists join the Atos Scientific Community Strong R&D partnership with top universities: Paderborn & Passau Universtäte, UMPC,… Dedicated development programs for experts Equip our engineers with digitization skills Skills integration services 68 Corporate Presentation
  • 69. Corporate Presentation Inspire our talents A program dedicated to our junior talents delivered by Franklin Covey A program to develop our best experts with Institute for Manufacturing at University of Cambridge, and Paderborn University An award winning program for our managers with the prestigious HEC Gold for ExpertsGold for Managers Juniors Group We do more than managing our talents, in Atos it is a top priority to engage, inspire and develop them to maximize their potential. With state of the art global programs in place with worldwide leading institutes, our commitment is to offer our talents the best management and leadership development opportunities at just the right times in their career. Talent management at Atos is a key driver of our business success 69
  • 70. Corporate Presentation Concrete initiatives for worklife improvement Family day and Wellbeing@Work week in all Atos geographies once a year 18,000+ employees improving their health through Atos revitalized.com Home for swap to organize our holidays Sprint: Employee Stock Ownership Plan to invest in Atos stock 38,000 employees enjoy home-working 15,000 individual development plans in place Accolades: 11,000+ employees recognized and awarded in a year Success Story Awards: 6,000 employees voted for the best Atos projects delivered in 2015 Wellbeing@Work was launched in 2010 by Thierry Breton, Atos Chairman and CEO, with the aim to rethink our way of working to get benefits from the digital transformation. 70
  • 71. Corporate Presentation Atos journey to become a Great Place to Work 7 countries 3,000 employees 32,000 employees 58,000 employees 65,000 employees 68,300 employees 75,000+ employees 8 countries 24 countries 30 countries 45 entities 55+ entities 50% response rate 57% response rate 73% response rate 70% response rate 71% response rate Poland awarded for the 4th year & AddIT Austria awarded for the 3rd year Additional entities participating 46% satisfaction (Trust index GPTW) 49% satisfaction (Trust index GPTW) 50% satisfaction (Trust index GPTW) 51% satisfaction (Trust index GPTW) in 16 entities > 60% satisfaction in 5 entities > 70% satisfaction 2010 2011 2012 2013 2014 2015 Great Place to Work surveys show improvement in employees satisfaction 71
  • 72. Corporate Presentation Multiplying collaborative contributions by 20 times in our Social Network Decreasing internal emails by 70% (Atos average since 2011) Improving Social Service Desk efficiency by 30% Accelerating innovation and more agile, efficient and networked leadership Social Collaboration catalyst of Atos Digital Transformation At Atos we strive to create the firm of the future by fully adopting the social collaborative way of working. By working together in online communities, sharing expertise and interests across entities and countries, we improve our performance and unleash significant business benefits. Improving access to expertise Unleashing business benefits of 7,500 active blueKiwi communities Saving 25% of team leader email checking time Accelerating collaborative bid time to market by 20% 72
  • 74. Corporate Presentation As Worldwide IT Partner of the Olympic & Paralympic Games, Atos leads the technology effort for the staging of the Games. This same effort and skill-base can help your company, as you pursue a record-breaking competitive advantage. Digital empowerment for the Olympic Games 74 Corporate Presentation
  • 75. Corporate Presentation * estimate Rio 2016 1992: One application per type of user 2016: Common data-model supporting all the applications 1992: First client/server architecture 2016: Cloud enabled IT 1992: Statistic information for the press only on dedicated kiosks 2016: Video integrated with real time data available to end user Olympic Games Information Infrastructure End User Experience Atos and the Games embracing Digital Transformation Atos is the lead technology integrator, delivering the performance of 14,850 athletes* to 4 billion viewers, whilst facing hundreds of IT security events per second. Atos has over 20 years of relationship with the IOC. Atos has been awarded of the contract for the provision of IT Services until 2024. 75
  • 76. Corporate Presentation Safekeeping the Games. Over 200 IT security events per second are handled, with zero impact. Through real-time data analytics. Ensuring agile and flexible operations. Building one, core Games IT environment, and operating it for several Games. Through a highly virtualized environment in the Atos Data center. Operational Excellence Customer Experience Trust & Compliance Business Reinvention Digital Transformation for the Olympic Games Turning the event into a global and fully connected experience Moving from traditional to new business models. All systems will be in the Cloud by 2018 through Canopy, the Atos Cloud, using EMC2 Cloud Powered IT. Deliver the experience of the Games at the fingertips of the fans. Real-time results to 8 billion devices, worldwide. Through Digital & New Media technologies. 76
  • 77. Corporate Presentation Worldwide viewers Media Competition venues with complete IT infrastructure Accreditations Athletes IT security impact Volunteers with online portal Different systems and applications Testing hours Digital, social games Servers Services Operational excellence Customer experience Business reinvention Trust & Compliance Rio 2016 Olympic and Paralympic Games Equivalent to a business of 200,000 employees, addressing 4 billion customers, operating 24/7, in a new territory, every 2 years. 77
  • 78. Trusted Partner for your Digital Journey