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WAYS TO BUILD
LONG TERM CLIENT
RELATIONSHIP
COMMUNICATE
INNOVATE
Communication is
the key to retain
client for long term.
Try and understand
the problems at client
side as well and help
them resolve their
concerns.
Having in-person
meeting often, skype
sessions, phone calls
etc to build a personal
connection.
1 2
3
Avoid Single Line of
Communication.
Try to find a positive
way to inform client
about negative news.
1 2
EDUCATE
Notify clients of
delays immediately
with proper reason
and give a temporary
solution if possible.
Inform people about
your service via
social media.
1
Send a weekly mailer to
clients about company
updates.
3
2
EXECUTE
Follow all the steps
mentioned above
diligently
Analyse and measure
the results1
Check out the loopholes
and if necessary
re-strategize
3
2
Helping Small Businesses Grow
www.biz2credit.in
1800-3002-0653
/@Biz2CreditIndia /+Biz2creditIn /Biz2Credit India /@Biz2CreditIn /Biz2Credit India /Biz2CreditIndia

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Ways to Build Client Relationship with Soft Communication Skills

  • 1. WAYS TO BUILD LONG TERM CLIENT RELATIONSHIP COMMUNICATE INNOVATE Communication is the key to retain client for long term. Try and understand the problems at client side as well and help them resolve their concerns. Having in-person meeting often, skype sessions, phone calls etc to build a personal connection. 1 2 3 Avoid Single Line of Communication. Try to find a positive way to inform client about negative news. 1 2 EDUCATE Notify clients of delays immediately with proper reason and give a temporary solution if possible. Inform people about your service via social media. 1 Send a weekly mailer to clients about company updates. 3 2 EXECUTE Follow all the steps mentioned above diligently Analyse and measure the results1 Check out the loopholes and if necessary re-strategize 3 2 Helping Small Businesses Grow www.biz2credit.in 1800-3002-0653 /@Biz2CreditIndia /+Biz2creditIn /Biz2Credit India /@Biz2CreditIn /Biz2Credit India /Biz2CreditIndia