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PM Anti-Patterns
@bertheymans - Barcamp VRT
Jan 21, 2012
experience is something you don't
get until just after you need it
- Steven Wright (stand-up comedian)
disclaimer: experience actually comes from
doing things that are a bit harder than the other
things you already did in your life
memories; they're the only things
you have to think back on...
- Reddit user Phlux
those who can not remember the past
are doomed to repeat it
- Socrates, Plato, Aristotle
people suck at learning
from past mistakes
but we don't have to
@bertheymans
8 years of online and mobile
projects, writes down stuff
I hope I can help you recognise a few anti-patterns
The Anti-Patterns
1. Fighting Visual Priority
2. Black Hole Planning
3. Is That a Triangle In Your Pants?
(or are you just happy to see the budget)
4. Delegation without Authority
Project Management Anti-Pattern #1
Fighting Visual Priority
The Stroop effect
Out of scope:
- Facebook integration, any kind
- Video, any kind
- Search functionality
● don't put visuals in contracts
● be there to explain a graphic in words
● be complete with diagrams, don't leave
essentials out
● brief designers on functional requirements
and do a functional internal review before
presenting to the client
Preventing PM Anti-Pattern #1
Fighting Visual Priority
Associated Popular Anti-patterns
● Throw it over the Wall
passing on responsibility between groups as a result of
too little communication
● Smoke and Mirrors
pretending something already exists
● Mushroom Management
intentionally keeping people in the dark
Project Management Anti-Pattern #2
Black Hole Planning
ignoring project fade-out in planning
(let’s crunch that planning as if it was Christmas and
ignore maintenance or bug solving time entirely)
especially look out for this anti-pattern in a
shared resource environment where projects
compete for resources
I like agile!
but some projects only get this kind of
resource planning authorized ...
What could possibly ever happen after the deadline, nothing right?!
in web consultancy projects this happens
all.the.time
possible causes:
● low budget doesn't allow for iterations
● agile is not part of the culture
● bottleneck skills in production team don't
allow for people to stay with a project
● a maintenance or operations group is
expected to help out after delivery
● distribute a bit of your budget for small fixes after the
deadline in your planning request
Preventing PM Anti-Pattern #2
Black Hole Planning
etc. etc.
● agree on a tolerance with the client for work
that has not yet been defined
● defend additional resource time early on
(don't add or switch people if you don't have to)
● if you have the budget for it, don't plan for
waterfall, define an approach with iterations
Preventing PM Anti-Pattern #2
Black Hole Planning
Associated Popular Anti-Patterns
● Waterfall model:
organizational model that ignores change
● Molar hazard:
insulating the decision-maker from the consequences of
his or her decision
● Silos or Stovepipe:
structure preventing cross organisation communication
Project Management Anti-Pattern #3
Is That a Triangle in Your Pants?
I was going to call this anti-pattern
Quality Cover-up
but it sounded too boring
expecting or pretending budget can
be a substitute of required time for
delivering quality
The Triple Constraints
The "Pick Any Two" Diagram
fast and good, but expensive
makes sense right?
the triple constraint model can not be
applied in a situation where
quality comes from invested time
PMI took it out of the PMBOK for a reason
if 1 Time == 1 Quality
we'll end up with this ...
... low quality despite of a high budget
just crunching a schedule is not a model
● respect estimations
● balance risk and resources together with
cost and quality
● defend time by illustrating risk
and the impact on resources
Preventing PM Anti-Pattern #3
ITATIYP aka Quality Cover-up
Associated Popular Anti-Patterns
● adding people to a late project
only makes it later
● Death march
everybody knows the result is going to be bad except
the sponsor
Project Management Anti-Pattern #4
Delegation without Authority
expecting people to implicitly have
the same authority as you have
I thought I wasn't allowed
to call the client
I don't have that
contact information
Actually I didn't see those files
just until now, I don't have
permission to see them on my machine
sometimes you may need to go
through all the red tape, don't
underestimate this
● think about what authorization is required for
a job and explain to the one you're giving the
work to
● don't be(come) the bottleneck
(don't tell people they're allowed to do something, but
always see you beforehand or report all actions)
Preventing PM Anti-Pattern #4
Delegation without Authority
@bertheymans
JourneymanPM.com
Heymans.org

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4 PM Anti-Patterns

  • 1. PM Anti-Patterns @bertheymans - Barcamp VRT Jan 21, 2012
  • 2. experience is something you don't get until just after you need it - Steven Wright (stand-up comedian) disclaimer: experience actually comes from doing things that are a bit harder than the other things you already did in your life
  • 3. memories; they're the only things you have to think back on... - Reddit user Phlux
  • 4. those who can not remember the past are doomed to repeat it - Socrates, Plato, Aristotle
  • 5. people suck at learning from past mistakes but we don't have to
  • 6. @bertheymans 8 years of online and mobile projects, writes down stuff I hope I can help you recognise a few anti-patterns
  • 7. The Anti-Patterns 1. Fighting Visual Priority 2. Black Hole Planning 3. Is That a Triangle In Your Pants? (or are you just happy to see the budget) 4. Delegation without Authority
  • 8. Project Management Anti-Pattern #1 Fighting Visual Priority
  • 9.
  • 11. Out of scope: - Facebook integration, any kind - Video, any kind - Search functionality
  • 12. ● don't put visuals in contracts ● be there to explain a graphic in words ● be complete with diagrams, don't leave essentials out ● brief designers on functional requirements and do a functional internal review before presenting to the client Preventing PM Anti-Pattern #1 Fighting Visual Priority
  • 13. Associated Popular Anti-patterns ● Throw it over the Wall passing on responsibility between groups as a result of too little communication ● Smoke and Mirrors pretending something already exists ● Mushroom Management intentionally keeping people in the dark
  • 14. Project Management Anti-Pattern #2 Black Hole Planning
  • 15. ignoring project fade-out in planning (let’s crunch that planning as if it was Christmas and ignore maintenance or bug solving time entirely)
  • 16. especially look out for this anti-pattern in a shared resource environment where projects compete for resources
  • 18. but some projects only get this kind of resource planning authorized ...
  • 19.
  • 20. What could possibly ever happen after the deadline, nothing right?!
  • 21. in web consultancy projects this happens all.the.time possible causes: ● low budget doesn't allow for iterations ● agile is not part of the culture ● bottleneck skills in production team don't allow for people to stay with a project ● a maintenance or operations group is expected to help out after delivery
  • 22. ● distribute a bit of your budget for small fixes after the deadline in your planning request Preventing PM Anti-Pattern #2 Black Hole Planning etc. etc.
  • 23. ● agree on a tolerance with the client for work that has not yet been defined ● defend additional resource time early on (don't add or switch people if you don't have to) ● if you have the budget for it, don't plan for waterfall, define an approach with iterations Preventing PM Anti-Pattern #2 Black Hole Planning
  • 24. Associated Popular Anti-Patterns ● Waterfall model: organizational model that ignores change ● Molar hazard: insulating the decision-maker from the consequences of his or her decision ● Silos or Stovepipe: structure preventing cross organisation communication
  • 25. Project Management Anti-Pattern #3 Is That a Triangle in Your Pants?
  • 26. I was going to call this anti-pattern Quality Cover-up but it sounded too boring
  • 27. expecting or pretending budget can be a substitute of required time for delivering quality
  • 29. The "Pick Any Two" Diagram fast and good, but expensive makes sense right?
  • 30.
  • 31. the triple constraint model can not be applied in a situation where quality comes from invested time PMI took it out of the PMBOK for a reason
  • 32. if 1 Time == 1 Quality we'll end up with this ... ... low quality despite of a high budget
  • 33. just crunching a schedule is not a model
  • 34.
  • 35. ● respect estimations ● balance risk and resources together with cost and quality ● defend time by illustrating risk and the impact on resources Preventing PM Anti-Pattern #3 ITATIYP aka Quality Cover-up
  • 36. Associated Popular Anti-Patterns ● adding people to a late project only makes it later ● Death march everybody knows the result is going to be bad except the sponsor
  • 37. Project Management Anti-Pattern #4 Delegation without Authority
  • 38. expecting people to implicitly have the same authority as you have
  • 39. I thought I wasn't allowed to call the client
  • 40. I don't have that contact information
  • 41. Actually I didn't see those files just until now, I don't have permission to see them on my machine
  • 42.
  • 43. sometimes you may need to go through all the red tape, don't underestimate this
  • 44. ● think about what authorization is required for a job and explain to the one you're giving the work to ● don't be(come) the bottleneck (don't tell people they're allowed to do something, but always see you beforehand or report all actions) Preventing PM Anti-Pattern #4 Delegation without Authority
  • 45.