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Make More Money by Optimising Your Mobile Experience for Any              #AdobeSummit
        Tablet or Smartphone                                                           #mobile
        Priscilla Lawrence | Senior Group Product Manager, Adobe
        Ben Seymour | Senior Solutions Specialist, Adobe




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   1
Different Screens
 Deserve
 Different Experiences




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Agenda




 1. The “Wild Wild West” of Mobile Experiences


 2. Optimising Rich Media for Mobile


 3. Closing the Loop from Content Mgt to Analytics




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   3
Priscilla Lawrence
Senior Group Product Manager, Adobe
prlawren@adobe.com
Ben Seymour
Senior Solution Specialist, Adobe
bseymour@adobe.com
An Astonishing Statistic: UK Web Users


                                                                                  Mobile-Only
                                                                                   Web User




Source: mobiThinking, Dec 2011
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   6
The “Wild Wild West” of Mobile




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Current State of Mobile: Top 8 Offenses




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #8




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #8




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #7




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #7




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #6




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #6




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #5




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #5




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #4




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #4




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #3




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #3




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #2




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #2




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #1




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
The Bad & The Ugly: Offense #1




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Consumers Demand Rich Visual Experiences on Mobile




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   *Adobe Mobile Experience Survey 2011
2. Consumers Demand Rich Visual Experiences on Mobile




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   *Adobe Mobile Experience Survey 2011
2. Consumers Demand Rich Visual Experiences on Mobile




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   *Adobe Mobile Experience Survey 2011
Optimised Sites Result in Better Engagement and Conversion




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Different Screens
 Deserve
 Different Experiences

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Characteristics of Each Screen


                                                   DESKTOP                         TABLET              SMARTPHONE




                                   Embedded Rich Media                        Embedded Rich Media   Full-screen Rich Media
                                      Mouse-driven                               Touch-driven             Touch-driven
                                       Click-driven                               No Buttons               No Buttons
                                     Button Controls

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Scene7 Creates Universal Rich Media for All Screens

                                           Scene7 makes it easy to provide optimised rich media experiences
                                                        for each screen through a simple URL


                                                                              URL




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Scene 7 in Action




Saddle Up and Try It Out!

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   32
Closing the Loop



1.How Does Adobe Optimise Closed Loop Marketing for All Channels?


2.Asset Management Made Easy with WEM and Scene7


3.Don’t Forget to Tag Analytics


4. Use Data and Assets to Optimise Site Through Testing and Personalisation


 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Page load time is a fundamental part of the User eXperience



                                                                               Loading time is a
                                                                              major factor in page
                                                                                abandonment.

                                                                                Scene7 Image
                                                                              Presets help you to
                                                                              control and optimise
                                                                               your site imagery
                                                                              using the SPS back
                                                                                      office.

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Scene7 Demo                                                                  http://s7viewers.host.adobe.com/vlist.html




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Video : iOS Adaptive streaming




                                                                              Dynamically adjust video
                                                                              quality in real-time based on
                                                                              device connection

                                                                              -   m3u8 manifest allows the iOS
                                                                                  device to request different
                                                                                  encoded versions of the same
                                                                                  video – in accordance to the
                                                                                  bandwidth as it varies




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Responsive Web Design : Responsive Images



                                                                              Responsive Web Design
                                                                                      needs
                                                                                Responsive Images

                                                                                        but
                                                                                       CSS
                                                                                     needs a
                                                                                   helping hand




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Asset Management Made Easy With WEM and Scene7

 Scene7 viewer and published asset combined in CQ WCM website




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Asset Management Made Easy With WEM and Scene7
 Scene7 viewers integrated as components in CQ WCM (deployable with
 drag&drop)




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Use Analytics and Rich Media to Test and Personalise

 Create offer content, just as you edit any other CQ page.




                                                                              ˝
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Use Data and Assets to Optimise Site Through Testing and Personalisation




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Streamline the Creative workflow : 1

                    Scene7 extensions for Creative Suite (Photoshop, Flash Pro, Premiere Pro, Indesign, Illustrator




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Streamline the Creative workflow : 2

                                       Setup the desired parameters in the Scene7 back office (or via Web Service API)




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Streamline the Creative workflow : 3

                                       Control the visuals at request-time using those parameters in the URL:
                                                         …./tie_banner2?$header_text=One Day Only&$month_text=march




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Streamline the Creative workflow : 4

                                               Control and review the templates directly within other conversion
                                                 products, such as Search & Promote, Test & Target or WEM:




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Don’t Forget to Tag Analytics




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Our Customers Want Data Driven Experiences




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
How Does Adobe Optimise Closed Loop Marketing?

        DESIGN TOOLS                                                WCM, DAM          ALL SCREENS,       RICH MEDIA,      DATA INTELLIGENCE
                                                                                      ALL CHANNELS    RIAS, INTERACTIVE




                Create                                                Manage            Deliver            Engage            Analyze




                                                                                       Optimize




                                                                               PERSONALIZATION, RE-TARGETING
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
What you need to remember…




                                                                              1. Consumers demand rich visual
                                                                                 experiences on mobile


                                                                              2. Mobile sites with optimised rich media lead
                                                                                 to higher conversion and engagement


                                                                              3. Don’t forget to continuously analyse and
                                                                                 test your visual experiences




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Call to Action


   • Tweet any questions to #summit16706 or
     @bseymour
   • Evaluate your mobile sites for “bad” and “ugly”
     offenses
   • Request a demo to see how S7 can easily optimise your
     rich media experiences across all screens:




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   50
Most important, don’t forget…



                                                                              Different Screens
                                                                              Deserve
                                                                              Different Experiences


© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Questions


© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   52
Adobe Summit EMEA 2012 : 16706 Optimise Mobile Experience

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Adobe Summit EMEA 2012 : 16706 Optimise Mobile Experience

  • 1. Make More Money by Optimising Your Mobile Experience for Any #AdobeSummit Tablet or Smartphone #mobile Priscilla Lawrence | Senior Group Product Manager, Adobe Ben Seymour | Senior Solutions Specialist, Adobe © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 1
  • 2. Different Screens Deserve Different Experiences © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 3. Agenda 1. The “Wild Wild West” of Mobile Experiences 2. Optimising Rich Media for Mobile 3. Closing the Loop from Content Mgt to Analytics © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 3
  • 4. Priscilla Lawrence Senior Group Product Manager, Adobe prlawren@adobe.com
  • 5. Ben Seymour Senior Solution Specialist, Adobe bseymour@adobe.com
  • 6. An Astonishing Statistic: UK Web Users Mobile-Only Web User Source: mobiThinking, Dec 2011 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 6
  • 7. The “Wild Wild West” of Mobile © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 8. The Current State of Mobile: Top 8 Offenses © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 9. The Bad & The Ugly: Offense #8 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 10. The Bad & The Ugly: Offense #8 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 11. The Bad & The Ugly: Offense #7 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 12. The Bad & The Ugly: Offense #7 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 13. The Bad & The Ugly: Offense #6 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 14. The Bad & The Ugly: Offense #6 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 15. The Bad & The Ugly: Offense #5 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 16. The Bad & The Ugly: Offense #5 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 17. The Bad & The Ugly: Offense #4 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 18. The Bad & The Ugly: Offense #4 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 19. The Bad & The Ugly: Offense #3 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 20. The Bad & The Ugly: Offense #3 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 21. The Bad & The Ugly: Offense #2 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 22. The Bad & The Ugly: Offense #2 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 23. The Bad & The Ugly: Offense #1 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 24. The Bad & The Ugly: Offense #1 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 25. Consumers Demand Rich Visual Experiences on Mobile © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. *Adobe Mobile Experience Survey 2011
  • 26. 2. Consumers Demand Rich Visual Experiences on Mobile © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. *Adobe Mobile Experience Survey 2011
  • 27. 2. Consumers Demand Rich Visual Experiences on Mobile © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. *Adobe Mobile Experience Survey 2011
  • 28. Optimised Sites Result in Better Engagement and Conversion © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 29. Different Screens Deserve Different Experiences © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 30. Characteristics of Each Screen DESKTOP TABLET SMARTPHONE Embedded Rich Media Embedded Rich Media Full-screen Rich Media Mouse-driven Touch-driven Touch-driven Click-driven No Buttons No Buttons Button Controls © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 31. Scene7 Creates Universal Rich Media for All Screens Scene7 makes it easy to provide optimised rich media experiences for each screen through a simple URL URL © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 32. Scene 7 in Action Saddle Up and Try It Out! © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 32
  • 33. Closing the Loop 1.How Does Adobe Optimise Closed Loop Marketing for All Channels? 2.Asset Management Made Easy with WEM and Scene7 3.Don’t Forget to Tag Analytics 4. Use Data and Assets to Optimise Site Through Testing and Personalisation © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 34. Page load time is a fundamental part of the User eXperience Loading time is a major factor in page abandonment. Scene7 Image Presets help you to control and optimise your site imagery using the SPS back office. © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 35. Scene7 Demo http://s7viewers.host.adobe.com/vlist.html © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 36. Video : iOS Adaptive streaming Dynamically adjust video quality in real-time based on device connection - m3u8 manifest allows the iOS device to request different encoded versions of the same video – in accordance to the bandwidth as it varies © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 37. Responsive Web Design : Responsive Images Responsive Web Design needs Responsive Images but CSS needs a helping hand © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 38. Asset Management Made Easy With WEM and Scene7 Scene7 viewer and published asset combined in CQ WCM website © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 39. Asset Management Made Easy With WEM and Scene7 Scene7 viewers integrated as components in CQ WCM (deployable with drag&drop) © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 40. Use Analytics and Rich Media to Test and Personalise Create offer content, just as you edit any other CQ page. ˝ © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 41. Use Data and Assets to Optimise Site Through Testing and Personalisation © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 42. Streamline the Creative workflow : 1 Scene7 extensions for Creative Suite (Photoshop, Flash Pro, Premiere Pro, Indesign, Illustrator © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 43. Streamline the Creative workflow : 2 Setup the desired parameters in the Scene7 back office (or via Web Service API) © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 44. Streamline the Creative workflow : 3 Control the visuals at request-time using those parameters in the URL: …./tie_banner2?$header_text=One Day Only&$month_text=march © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 45. Streamline the Creative workflow : 4 Control and review the templates directly within other conversion products, such as Search & Promote, Test & Target or WEM: © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 46. Don’t Forget to Tag Analytics © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 47. Our Customers Want Data Driven Experiences © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 48. How Does Adobe Optimise Closed Loop Marketing? DESIGN TOOLS WCM, DAM ALL SCREENS, RICH MEDIA, DATA INTELLIGENCE ALL CHANNELS RIAS, INTERACTIVE Create Manage Deliver Engage Analyze Optimize PERSONALIZATION, RE-TARGETING © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 49. What you need to remember… 1. Consumers demand rich visual experiences on mobile 2. Mobile sites with optimised rich media lead to higher conversion and engagement 3. Don’t forget to continuously analyse and test your visual experiences © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 50. Call to Action • Tweet any questions to #summit16706 or @bseymour • Evaluate your mobile sites for “bad” and “ugly” offenses • Request a demo to see how S7 can easily optimise your rich media experiences across all screens: © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 50
  • 51. Most important, don’t forget… Different Screens Deserve Different Experiences © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 52. Questions © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 52