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Benjamin Spiegel
Director, Search Operations
GroupM/WPP
@nxfxcom
HELLO, I AM
BENJAMIN
AND I AM A
HOARDER
SOCIAL, LOCAL, PAID, SEO, DISPLAY,
ANALYTICS, RETAIL, COMMERCE...
I KEEP IT ALL
Benjamin Spiegel
@nxfxcom
Benjamin Spiegel
@nxfxcom
AND IT SEEMS
I AM NOT THE ONLY ONE…
TODAY I WANT TO GET YOU
HOOKED
ON DATA
Benjamin Spiegel
@nxfxcom
BUT
Benjamin Spiegel
@nxfxcom
CON
TODAY’S TYPICAL
DIGITAL ORGANIZATION
SEO
PPC
SOCIAL
DISPLAY
CRM
EMAIL
Benjamin Spiegel
@nxfxcom
UNFORTUNATELY,
THAT LEADS TO
DATA SILOS :(
Benjamin Spiegel
@nxfxcom
SO TODAY
I PRESENT YOU
Benjamin Spiegel
@nxfxcom
Benjamin Spiegel
@nxfxcom
CHAPTER 1
CHANGING THE MINDSET
Benjamin Spiegel
@nxfxcom
CON
FORGET ABOUT
CHANNELS OR PRACTICES
Benjamin Spiegel
@nxfxcom
CON
TODAY’S CONSUMERS “INTERACT”
ACROSS CHANNELS & PLATFORMS
Benjamin Spiegel
@nxfxcom
SO... DO NOT
SEPARATE YOUR DATA
Benjamin Spiegel
@nxfxcom
PAID
SEARCH
ORGANIC
SEARCH
SOCIAL
MEDIA
DIGITAL
INSIGHTS
OWNED
MEDIA
PAID
MEDIA
CONTODAY’S “DEFAULT" DATA SILOS
Benjamin Spiegel
@nxfxcom
CON
CONSUMER CENTRIC
DATA APPROACH
Benjamin Spiegel
@nxfxcom
CHAPTER 2
IDENTIFYING DATA SOURCES
Benjamin Spiegel
@nxfxcom
CON
UNDERSTANDING THE
CONSUMERS PATHS & BEHAVIORS
Benjamin Spiegel
@nxfxcom
CON
UNDERSTANDING THE PATHS
TO THE PLATFORMS & SITES
Benjamin Spiegel
@nxfxcom
CON
UNDERSTANDING
PLATFORM & SITE DETAILS
Benjamin Spiegel
@nxfxcom
CONDEFINE YOUR FINAL
PLATFORMS & SITES
Benjamin Spiegel
@nxfxcom
CHAPTER 3
APIS, STORAGE AND DATA
Benjamin Spiegel
@nxfxcom
CON
THE PROCESS
IS ACTUALLY PRETTY SIMPLE
Benjamin Spiegel
@nxfxcom
4. DATABASE3. PROCESS2. API1. PLATFORM
CON
FOR TODAY’S EXAMPLE
LET’S CHOOSE YOUTUBE
Benjamin Spiegel
@nxfxcom
CON
WHY WOULD YOU CHOOSE
A SPECIFIC SOURCE?
Benjamin Spiegel
@nxfxcom
- YouTube generates high volume of incoming referral traffic
- The referral traffic generated by YouTube had a high conversion rate
- 35% of google searches return a video
- Large search volume on YouTube
- YouTube is a top destination for this vertical
- YouTube is a significant driver of traffic for competitors
We decided to choose YouTube because:
CON
THE FIRST YOUTUBE
PROCESS
Benjamin Spiegel
@nxfxcom
Select Video
Keywords
METRICSVIDEOSRESULTKEYWORD
Save YouTube
Rankings
Store all
Videos in DB
Monitor Video
Level Metrics
CON
THE RESULTING
YOUTUBE DATASET
Benjamin Spiegel
@nxfxcom
VIDEOS
ID yXg123
BRAND CLICKZ
CREATED 2014-03-19 19:07:16
PUBLISHED 2014-03-16 22:12:49
KEYWORDS
ID 9393
TERM Digital Marketing
TAGS
Digital, Unbranded,
YouTube
THEME ClickZ Live
CREATED 2014-03-22 22:12:49
RANKINGS
ID 248358
KEYWORD 9393
VIDEO yXg123
METRICS 253452
RANK 1
CREATED 2014-03-22 22:12:49
METRICS
ID 253452
VIDEO yXg123
TITLE Video Title
VIEWS 122
RATING AVG. 4
# RATINGS 12
# COMMENTS 6
# FAVORITES 3
# LIKES 2
# DISLIKES 3
CREATED 2014-03-22 22:12:49
COMMENTS
ID 4295
VIDEO yXg123
USER UserXYZ
COMMENT MY COMMENT
CREATED 2014-03-22 22:12:49
CHAPTER 4
MASHUPS – HOW TO COMBINE IT
Benjamin Spiegel
@nxfxcom
CON
CREATE THE ULTIMATE DATASETS BY
EXTENDING YOUR DATA
Benjamin Spiegel
@nxfxcom
CON
SO WHAT ABOUT
MASHUPS?
Benjamin Spiegel
@nxfxcom
SOCIAL METRICS
ID 253452
VIDEO yXg123
FB SHARES 22
FB COMMENTS 122
TWEETS 4
LINKEDIN 12
CREATED 2014-03-22 22:12:49
In order to enhance your YouTube data you
could collect Social Signals via the
Platform’s APIs
http://graph.facebook.com/URLHERE
http://urls.api.twitter.com/1/urls/count.jso
n?url=URLHERE
etc..
CON
SO WHAT ABOUT
MASHUPS?
Benjamin Spiegel
@nxfxcom
Or use a textual analysis service to add
sentiment data to
- Video Descriptions
- Comments
- Channels
- User Profiles
CON
GRANULARITY
IS KEY!
Benjamin Spiegel
@nxfxcom
ONE MORE THING!
All of this Data is public data, which means there
often are no date filters or ranges, the more often you
update the data, the better insights & information you
will have.
CHAPTER 5
AUTOMATION & INTELLIGENCE
Benjamin Spiegel
@nxfxcom
CON
NOW THAT YOU HAVE THAT “BIG DATA”
WHAT'S NEXT?
Benjamin Spiegel
@nxfxcom
IF (CONDITION)
LET ME KNOW
Benjamin Spiegel
@nxfxcom
CON
LEVERAGE BIG DATA FOR
INTELLIGENCE
Benjamin Spiegel
@nxfxcom
Show all users that have commented on videos of BrandX with a Sentiment of XYZ
or more order by # of people that have user in circles
Who is my Competitor’s top YouTube Influencer?
Start translating business questions into
programming rules
Show Facebook, YouTube, Twitter, LinkedIn, up vote, comment activity rate by
time of day
What time of day provides the best social lift?
CON
LEVERAGE BIG DATA FOR
INTELLIGENCE
Benjamin Spiegel
@nxfxcom
Check if percentage of comment with a
sentiment score below x is higher than y
Negative Comments
Proactive monitoring!
Perform the following checks on each update and alert me if condition is true
Check if average week over week social growth
is X % above norm
Social / Viral Monitoring
Check if there is a new videos for BrandX or
BrandY
Competitive Monitoring
Check if any video that is not mine has received
more than X views in the last hour
Campaign Intelligence
INSIGHTS
Benjamin Spiegel
@nxfxcom
CON
VIRAL ENGAGEMENT BY
DAY OF WEEK
Benjamin Spiegel
@nxfxcom
CON
VIRAL ENGAGEMENT BY
PLATFORM VS. COMPETITORS
Benjamin Spiegel
@nxfxcom
THIS WAS JUST
YOUTUBE
THE POSSIBILITIES ARE ENDLESS
Benjamin Spiegel
@nxfxcom
KEYPHRASE
STRATEGY 2.0
(OLD BUT GOOD EXAMPLE)
Benjamin Spiegel
@nxfxcom
CON
LET’S HAVE A LOOK AT A TRADITIONAL
KEYPHRASE STRATEGY
Benjamin Spiegel
@nxfxcom
CON
KEYPHRASE STRATEGY 2.0
Benjamin Spiegel
@nxfxcom
LET’S PLOT THAT
CON
PLOT KEYWORDS AGAINST
RANKINGS & CPC
Benjamin Spiegel
@nxfxcom
CON
KEYPHRASE STRATEGY 2.0
Benjamin Spiegel
@nxfxcom
LET’S SIZE THEM
BY SEARCH VOLUME
CON
PLOT KEYWORDS AGAINST RANKINGS & CPC
SIZED BY SEARCH VOLUME
Benjamin Spiegel
@nxfxcom
CON
Benjamin Spiegel
@nxfxcom
LET’S COLOR THEM
BY ENGAGEMENT
KEYPHRASE STRATEGY 2.0
CON
PLOT KEYWORDS AGAINST RANKINGS, CPC & VOLUME
COLORED BY ENGAGEMENT
Benjamin Spiegel
@nxfxcom
CON
Benjamin Spiegel
@nxfxcom
LET’S ADD A
TRENDS FORECAST
KEYPHRASE STRATEGY 2.0
CON
KEYWORDS BY RANKINGS, CPC, VOLUME & ENGAGEMENT
SHOWING TRENDS FORECAST
Benjamin Spiegel
@nxfxcom
CON
Benjamin Spiegel
@nxfxcom
COMBINED DATA
=
STRATEGIC INSIGHTS
KEYPHRASE STRATEGY 2.0
CON
AUTOMATED DATA DRIVEN
KEYPHRASE STRATEGY
Benjamin Spiegel
@nxfxcom
ORGANIC
PAID
MY FAVORITE 3
DATA SOURCES
(AT LEAST THIS WEEK…)
Benjamin Spiegel
@nxfxcom
CON
COMPETITIVE SEARCH DATA AND
ADVERTISING INSIGHT
Benjamin Spiegel
@nxfxcom
- Enterprise PPC Analysis
- Competitive Impression Share
- Competitive Monitoring
- Improving QS and CTR
- Gap Analysis
- Monitor Visibility
- Vertical Reports
- API
www.adgooroo.com
CON
WEBSITE AUDITS [COMPETITIVE] AND
CHANGE MANAGEMENT
Benjamin Spiegel
@nxfxcom
- Enterprise Site Audits
- Comparison Crawls
- GEO Crawling
- Link Auditing
- Competitive Audits*
- Content Mapping
- API*
deepcrawl.co.uk
CON
PRO TIP
COMPARISON REPORT
Benjamin Spiegel
@nxfxcom
CON
COMPETITIVE INSIGHTS
AND NOT PROVIDED SOLUTION
Benjamin Spiegel
@nxfxcom
- Owned/Earned S&S
- In & Out referrals
- Top Pages*
- Display Ads
- Audience
- GEO
- Apps
- API*
www.similarweb.com
CON
PRO TIP:
SOCIAL REFERRALS BY ASSET
Benjamin Spiegel
@nxfxcom
CON
PRO TIP:
POPULAR PAGES
Benjamin Spiegel
@nxfxcom
ALMOST EVERYTHING HAS AN API...
IF NOT, MAKE YOUR OWN…
Benjamin Spiegel
@nxfxcom
THANK YOU
Benjamin Spiegel
@nxfxcom

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