With evolving digital business needs, and changing regulatory compliances, a Digital-First strategy is a must today. Know how a digital business platform leverages the big opportunity of enabling enterprises to reinvent and transform themselves while delivering a delightful customer experience. https://bit.ly/3rFjs5S

1. In10s value proposition on
Digital Platforms
Intense Technologies Limited
www.in10stech.com

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Confidentiality
Copyright © Intense Technologies Limited. All rights reserved.
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be used, reproduced or disclosed to others except as specifically permitted in writing by
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same from loss, theft or unauthorized use. In the event that no contract based on this
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previous versions of this document shall stand automatically void.
Disclaimer
The information provided in this document is based on the discussions and very high-level
requirements and not based on any Stated/signed-off requirements document. The
solution and commercials proposed are subject to revision based on the final
requirements. Hence presentation of the materials should not be construed as creating
any obligation for INTENSE to deliver any product, feature or functionality.

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Digital Platforms
Reimagining Enterprises in the new age world
with Digital Platforms
Digital platforms- a must!
The COVID-19 pandemic has negatively impacted the business of companies,
driving the global economy towards a recession. Though the negative implications
of the pandemic are hard to ignore, it is also opening up lot of opportunities for
enterprises to make the shift to digital. It is probably the best time to do so.
Enterprises across the world are looking at new, innovative channels to engage
with their customers, digital channels that support and allow personalized connect
that reduce operational costs of customer support.
It’s time to reimagine
Reimagining is rethinking how enterprises do business. To remain relevant in the
post-covid era where digital is the way forward, every enterprise must transform
and innovate to redefine the value proposition they offer.
Amid the outbreak of novel coronavirus or COVID-19, most enterprises’ priority
has been to safeguard the health and well-being of their employees. And now more
than ever, digital platforms have made it possible for organizations to continue
operations and respond to the unique Digital customer demands they are facing
globally.
A Digital-First strategy is all about empowering your business teams, and IT
developers and with a razor sharp focus on evolving digital business needs,
changing regulatory compliances, and delivering delightful customer experience.
Digital platforms empower business users to develop applications with minimal
coding while improving business speed and agility.
The disruptions caused by COVID-19 have surely brought the spotlight on Digital-
First. Today, forward thinking organizations know that Low-code, AI and
automation are your best technology investments for every business and their
continuity plan. Obviously, most organizations are on their journey to accelerate
their core transformation initiatives, and improve adoption of digital self-service
channels.

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Leveraging technology to deliver enterprise-class
applications at scale is the cornerstone of digital
platforms!
People, process and technology are fundamental to reinvention or change. When
we speak of digital platforms, they primarily bind the fundamentals to achieve
business objectives. Digital Platforms are built with myriad capabilities such as
artificial intelligence, robotic process automation and API configurations that
empower enterprises to collaborate with other organizations, individuals and
connected things.
Platforms help enterprises transform and meet increasing customer expectations,
adapt to evolving technologies and collaborate with ecosystems. They help
enterprises visualize their goals and bring about a holistic transformational journey.
The results are bound to be exceptional with more agile enterprises, and break-
through experiences and new ways of doing business.
UniServe™
NXT – your answer
UniServeTM NXT, our digital business platform is designed to leverage the big
opportunity of enabling enterprises to reinvent and transform themselves! In
today’s highly competitive world where technology is a disruptor and a true game
changer, we turn challenges into opportunities and success stories. Established in
the year 1999, Intense Technologies is a global software solutions company that
delivers agility by digitalizing the customer experience lifecycle. In our journey of
over two decades we have delivered remarkable Customer experiences for leading
enterprises across the world.
With Innovation accelerators like AI and cloud, we believe in the power of
personalization and the impact of digital customer experience.
Our platform, UniServeTM NXT helps enterprises implement digital first strategies
and build competitive edge. The platform is designed for rapid innovation, growth
and scalability. Our industry-leading and award-winning solutions, help clients
across the world confidently navigate an evolving marketplace. Driven by
challenges our team is a trusted partner in creating success stories

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Why UniServe™
NXT?
We understand and help enterprises digitally transform and build agility by
developing applications that enable seamless integration. In today’s connected
world, platforms deliver agility, add value and deliver better business outcomes,
sooner, and usually with lower costs.
With our innovative offerings, rich user interfaces, workflows, and forms that deliver
interactive applications, use of advanced AI/ML capabilities of the platform, and
leveraging DevOps for continuous integration/deployment pipeline management,
UniServe™ NXT enables enterprises to embark on a digital transformation journey
seamlessly.
Our platform’s core strengths lie in advanced technologies such as Artificial
Intelligence, Low-code, Robotic Process Automation, and Microservices. These
empower enterprises with abilities to cut IT budgets by more than 50%, improve
time to market, build their own enterprise applications and reengineer their
processes; a value proposition that will help enterprises in their transformation
journey. UniServeTM NXT provides a customer success platform that allows
organizations to connect with their customers in a whole new way in the New-age.
“At the heart of our transformation journey is taking care of our customers and our
people who are delivering every day for our customers.”
And that’s exactly what winning organizations will do to survive and thrive in the
digital world.