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UNLOCKING THE FUTURE OF WORK
Creating 21st Century Organizations that are Innovative,
Collaborative and Global

 Ayelet Baron| Futurist

 November 14, 2013

ayeletbaron.com
ayelet27@gmail.com
Twitter: @ayeletb
Key Trends: Setting the Stage
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
1
People First will Drive Results	

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
According	
  to	
  Gallup,	
  3	
  
in	
  10	
  employees	
  are	
  
engaged	
  at	
  work	
  

DeloiAe’s	
  ShiD	
  
Index	
  indicates	
  
that	
  20%	
  of	
  
workers	
  like	
  
their	
  jobs	
  

SURVEY	
  
SAYS	
  

Organizations that put their people
first will have a huge advantage
© 2013 Simplifying Work. Ayelet Baron
4
2

We Are Still
Operating with
20th Century
Practices in A 21st
Century Work
World	


©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
20th	
  Century	
  	
  

We	
  may	
  have	
  cubicles	
  but	
  we	
  are	
  	
  sOll	
  operaOng	
  
like	
  it’s	
  1954.	
  You	
  drive	
  to	
  the	
  office	
  to	
  sit	
  in	
  a	
  cube.	
  
© 2013 Simplifying Work. Ayelet Baron
3
Workplace
Demographics
Are Shifting	


7

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
SHIFTS	
  

By	
  2025,	
  over	
  75%	
  of	
  the	
  workforce	
  will	
  be	
  
comprised	
  of	
  Millennials.	
  That’s	
  just	
  over	
  11	
  years	
  
away.	
  	
  

8

© 2013 Simplifying Work. Ayelet Baron
http://strategicphilanthropyinc.com/the-next-generation-of-philanthropy-engaging-millennials-in-your-corporate-giving-efforts/	


BUSINESS	
  
MEASURED	
  BY	
  
SOCIETAL	
  VALUE	
  

Millennials, relative to older generations,
are all about giving back to communities
that align with their core values	

9

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
4
MORE	
  
SHIFTS	
  

82% of workers 50+ say it is at least somewhat likely they
will work for pay In retirement. And 47% expect to retire
later than they previously thought	

AP-NORAC Center for Public Affairs Research	


10

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
5

The emergence of women at work	


11

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
12

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
HUMAN	
  
CENTRIC	
  

Work	
  —	
  at	
  the	
  level	
  of	
  the	
  economy,	
  business,	
  and	
  
individual	
  —	
  is	
  changing	
  faster	
  than	
  ever	
  before.	
  
People	
  become	
  more	
  important	
  than	
  ever	
  to	
  create	
  
and	
  execute	
  strategies.	
  

13

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
PURPOSE	
  

Employees	
  are	
  increasingly	
  looking	
  for	
  personal	
  
growth,	
  purpose	
  recogniOon,	
  access,	
  influence,	
  
14
impact	
  
© 2013 Simplifying Work. Ayelet Baron
6
Global demographics will shape the
workplace	

15

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
GLOBALIZATION	
  

From	
  2012	
  to	
  2030	
  there	
  will	
  be	
  a	
  decline	
  of	
  40M	
  workers	
  
in	
  developed	
  countries.	
  By	
  2020,	
  developed	
  countries	
  will	
  
need	
  +40M	
  workers.	
  In	
  developing	
  counOes,	
  there	
  will	
  be	
  
an	
  increase	
  in	
  1B	
  workers	
  
−Hot	
  Spots	
  Movement	
  

16

16

© 2013 Simplifying Work. Ayelet Baron
TALENT	
  	
  
GAPS	
  

Significant	
  talent	
  gaps	
  expected	
  from	
  2020	
  
and	
  beyond	
  in	
  parts	
  of	
  the	
  world	
  while	
  
others	
  will	
  be	
  challenged	
  by	
  employability	
  
17

© 2013 Simplifying Work. Ayelet Baron
7

The Contingent
Workforce Will
Change Business
	


18

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Source:	
  Future	
  of	
  Work:	
  MBO	
  State	
  of	
  Independence	
  2013	
  Study,	
  Emergent	
  Research	
  	
  

INDEPENDENT	
  
WORKFORCE	
  

By	
  2020,	
  over	
  40%	
  of	
  the	
  workforce	
  will	
  be	
  
conOngent	
  

19

© 2013 Simplifying Work. Ayelet Baron
Source:	
  Future	
  of	
  Work:	
  MBO	
  State	
  of	
  Independence	
  2013	
  Study,	
  Emergent	
  Research	
  	
  

INDEPENDENT	
  
WORKFORCE	
  

Independents	
  spent	
  $96	
  billion	
  hiring	
  the	
  
equivalent	
  of	
  2.3	
  million	
  FT	
  workers	
  via	
  contract	
  
hiring.	
  1	
  in	
  4	
  hired	
  others	
  on	
  a	
  contract	
  basis.	
  	
  

20

© 2013 Simplifying Work. Ayelet Baron
http://www.slideshare.net/matthewpanzarino/moritz-tc-disrupt-talk?ref=http%3A%2F%2Fwpcomwidgets.com%2F
21
8
WORKING	
  
ANYWHERE	
  

Average	
  amount	
  of	
  office	
  space	
  per	
  employees	
  in	
  the	
  U.S.	
  dropped	
  
from	
  400	
  square	
  feet	
  to	
  250	
  and	
  will	
  be	
  reduced	
  to	
  150	
  (NYT).	
  
	
  47%	
  of	
  Aetna’s	
  35,000	
  employees	
  work	
  from	
  home	
  now,	
  with	
  
22
millions	
  of	
  dollars	
  in	
  savings	
  WSJ	
  
22

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
9
ConsumerizaOon	
  of	
  the	
  workplace	
  
23

© 2013 Simplifying Work. Ayelet Baron
hGp://www.slideshare.net/bengrossman/10-­‐social-­‐best-­‐pracLces-­‐from-­‐the-­‐best-­‐social-­‐brands-­‐of-­‐2013	
  

ABUNDANCE	
  

Easy	
  for	
  consumers	
  to	
  get	
  what	
  they	
  
want	
  when	
  they	
  want	
  it	
  
24

© 2013 Simplifying Work. Ayelet Baron
10

Companies will
measure how
employees use their
time with data and
analytics, like Google
and others	

Business Insider: http://www.businessinsider.com/the-future-of-the-workplace-slide-deck-2013-2#-59	


25
11

26
12

Knowing	
  how	
  to	
  reinvent	
  your	
  
business	
  may	
  keep	
  you	
  in	
  business	
  

27

© 2013 Simplifying Work. Ayelet Baron
Getting Back to Basics
Say Hello to 21st Century Work:
Nimble	
  organizaLon	
  and	
  open,	
  
transparent	
  communicaLon	
  

Say Goodbye to 20th Century
Practices:
Top-­‐down	
  hierarchies	
  

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Say Hello to 21st Century Work:
Nimble	
  organizaLon	
  and	
  open,	
  
transparent	
  communicaLon	
  
CreaLng	
  new	
  markets	
  

Say Goodbye to 20th Century
Practices:
Top-­‐down	
  hierarchies	
  
CompeLng	
  for	
  market	
  share	
  

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Say Hello to 21st Century Work:
Nimble	
  organizaLon	
  and	
  open,	
  
transparent	
  communicaLon	
  

Say Goodbye to 20th Century
Practices:
Top-­‐down	
  hierarchies	
  

CreaLng	
  new	
  markets	
  

CompeLng	
  for	
  market	
  share	
  

Project-­‐based	
  work	
  

Job	
  based	
  work	
  

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Say Hello to 21st Century Work:
Nimble	
  organizaLon	
  and	
  open,	
  
transparent	
  communicaLon	
  

Say Goodbye to 20th Century
Practices:
Top-­‐down	
  hierarchies	
  

CreaLng	
  new	
  markets	
  

CompeLng	
  for	
  market	
  share	
  

Project-­‐based	
  work	
  

Job	
  based	
  work	
  

People-­‐	
  centric	
  

OrganizaLon-­‐centric	
  

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Say Hello to 21st Century Work:
Nimble	
  organizaLon	
  and	
  open,	
  
transparent	
  communicaLon	
  

Say Goodbye to 20th Century
Practices:
Top-­‐down	
  hierarchies	
  

CreaLng	
  new	
  markets	
  

CompeLng	
  for	
  market	
  share	
  

Project-­‐based	
  work	
  

Job	
  based	
  work	
  

People-­‐	
  centric	
  
Trust-­‐based	
  

OrganizaLon-­‐centric	
  
Command	
  and	
  control	
  

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Say Hello to 21st Century Work:
Nimble	
  organizaLon	
  and	
  open,	
  
transparent	
  communicaLon	
  

Say Goodbye to 20th Century
Practices:
Top-­‐down	
  hierarchies	
  

CreaLng	
  new	
  markets	
  

CompeLng	
  for	
  market	
  share	
  

Project-­‐based	
  work	
  

Job	
  based	
  work	
  

People-­‐	
  centric	
  
Trust-­‐based	
  
Networks/RelaLonship	
  based	
  

OrganizaLon-­‐centric	
  
Command	
  and	
  control	
  
OrganizaLon	
  hierarchy	
  

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Say Hello to 21st Century Work:
Nimble	
  organizaLon	
  and	
  open,	
  
transparent	
  communicaLon	
  

Say Goodbye to 20th Century
Practices:
Top-­‐down	
  hierarchies	
  

CreaLng	
  new	
  markets	
  

CompeLng	
  for	
  market	
  share	
  

Project-­‐based	
  work	
  

Job	
  based	
  work	
  

People-­‐	
  centric	
  
Trust-­‐based	
  

OrganizaLon-­‐centric	
  
Command	
  and	
  control	
  

Networks/RelaLonship	
  based	
  

OrganizaLon	
  hierarchy	
  

Life-­‐work	
  

Work-­‐life	
  balance	
  

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Say Hello to 21st Century Work:
Nimble	
  organizaLon	
  and	
  open,	
  
transparent	
  communicaLon	
  

Say Goodbye to 20th Century
Practices:
Top-­‐down	
  hierarchies	
  

CreaLng	
  new	
  markets	
  

CompeLng	
  for	
  market	
  share	
  

Project-­‐based	
  work	
  

Job	
  based	
  work	
  

People-­‐	
  centric	
  
Trust-­‐based	
  

OrganizaLon-­‐centric	
  
Command	
  and	
  control	
  

Networks/RelaLonship	
  based	
  

OrganizaLon	
  hierarchy	
  

Life-­‐work	
  

Work-­‐life	
  balance	
  

Having	
  10+	
  jobs	
  by	
  40	
  

30+	
  Year	
  Career	
  
©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  
Companies that authentically value their employees
will be (and already are) the big winners in the 21stcentury economy.	

	

©	
  2013	
  Simplifying	
  Work.	
  Ayelet	
  Baron	
  

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Key Trends in the Future of Work

  • 1. UNLOCKING THE FUTURE OF WORK Creating 21st Century Organizations that are Innovative, Collaborative and Global Ayelet Baron| Futurist November 14, 2013 ayeletbaron.com ayelet27@gmail.com Twitter: @ayeletb
  • 2. Key Trends: Setting the Stage ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 3. 1 People First will Drive Results ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 4. According  to  Gallup,  3   in  10  employees  are   engaged  at  work   DeloiAe’s  ShiD   Index  indicates   that  20%  of   workers  like   their  jobs   SURVEY   SAYS   Organizations that put their people first will have a huge advantage © 2013 Simplifying Work. Ayelet Baron 4
  • 5. 2 We Are Still Operating with 20th Century Practices in A 21st Century Work World ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 6. 20th  Century     We  may  have  cubicles  but  we  are    sOll  operaOng   like  it’s  1954.  You  drive  to  the  office  to  sit  in  a  cube.   © 2013 Simplifying Work. Ayelet Baron
  • 7. 3 Workplace Demographics Are Shifting 7 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 8. SHIFTS   By  2025,  over  75%  of  the  workforce  will  be   comprised  of  Millennials.  That’s  just  over  11  years   away.     8 © 2013 Simplifying Work. Ayelet Baron
  • 9. http://strategicphilanthropyinc.com/the-next-generation-of-philanthropy-engaging-millennials-in-your-corporate-giving-efforts/ BUSINESS   MEASURED  BY   SOCIETAL  VALUE   Millennials, relative to older generations, are all about giving back to communities that align with their core values 9 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 10. 4 MORE   SHIFTS   82% of workers 50+ say it is at least somewhat likely they will work for pay In retirement. And 47% expect to retire later than they previously thought AP-NORAC Center for Public Affairs Research 10 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 11. 5 The emergence of women at work 11 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 12. 12 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 13. HUMAN   CENTRIC   Work  —  at  the  level  of  the  economy,  business,  and   individual  —  is  changing  faster  than  ever  before.   People  become  more  important  than  ever  to  create   and  execute  strategies.   13 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 14. PURPOSE   Employees  are  increasingly  looking  for  personal   growth,  purpose  recogniOon,  access,  influence,   14 impact   © 2013 Simplifying Work. Ayelet Baron
  • 15. 6 Global demographics will shape the workplace 15 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 16. GLOBALIZATION   From  2012  to  2030  there  will  be  a  decline  of  40M  workers   in  developed  countries.  By  2020,  developed  countries  will   need  +40M  workers.  In  developing  counOes,  there  will  be   an  increase  in  1B  workers   −Hot  Spots  Movement   16 16 © 2013 Simplifying Work. Ayelet Baron
  • 17. TALENT     GAPS   Significant  talent  gaps  expected  from  2020   and  beyond  in  parts  of  the  world  while   others  will  be  challenged  by  employability   17 © 2013 Simplifying Work. Ayelet Baron
  • 18. 7 The Contingent Workforce Will Change Business 18 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 19. Source:  Future  of  Work:  MBO  State  of  Independence  2013  Study,  Emergent  Research     INDEPENDENT   WORKFORCE   By  2020,  over  40%  of  the  workforce  will  be   conOngent   19 © 2013 Simplifying Work. Ayelet Baron
  • 20. Source:  Future  of  Work:  MBO  State  of  Independence  2013  Study,  Emergent  Research     INDEPENDENT   WORKFORCE   Independents  spent  $96  billion  hiring  the   equivalent  of  2.3  million  FT  workers  via  contract   hiring.  1  in  4  hired  others  on  a  contract  basis.     20 © 2013 Simplifying Work. Ayelet Baron
  • 22. 8 WORKING   ANYWHERE   Average  amount  of  office  space  per  employees  in  the  U.S.  dropped   from  400  square  feet  to  250  and  will  be  reduced  to  150  (NYT).    47%  of  Aetna’s  35,000  employees  work  from  home  now,  with   22 millions  of  dollars  in  savings  WSJ   22 ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 23. 9 ConsumerizaOon  of  the  workplace   23 © 2013 Simplifying Work. Ayelet Baron
  • 24. hGp://www.slideshare.net/bengrossman/10-­‐social-­‐best-­‐pracLces-­‐from-­‐the-­‐best-­‐social-­‐brands-­‐of-­‐2013   ABUNDANCE   Easy  for  consumers  to  get  what  they   want  when  they  want  it   24 © 2013 Simplifying Work. Ayelet Baron
  • 25. 10 Companies will measure how employees use their time with data and analytics, like Google and others Business Insider: http://www.businessinsider.com/the-future-of-the-workplace-slide-deck-2013-2#-59 25
  • 26. 11 26
  • 27. 12 Knowing  how  to  reinvent  your   business  may  keep  you  in  business   27 © 2013 Simplifying Work. Ayelet Baron
  • 28. Getting Back to Basics
  • 29. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 30. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   CreaLng  new  markets   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   CompeLng  for  market  share   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 31. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   CreaLng  new  markets   CompeLng  for  market  share   Project-­‐based  work   Job  based  work   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 32. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   CreaLng  new  markets   CompeLng  for  market  share   Project-­‐based  work   Job  based  work   People-­‐  centric   OrganizaLon-­‐centric   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 33. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   CreaLng  new  markets   CompeLng  for  market  share   Project-­‐based  work   Job  based  work   People-­‐  centric   Trust-­‐based   OrganizaLon-­‐centric   Command  and  control   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 34. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   CreaLng  new  markets   CompeLng  for  market  share   Project-­‐based  work   Job  based  work   People-­‐  centric   Trust-­‐based   Networks/RelaLonship  based   OrganizaLon-­‐centric   Command  and  control   OrganizaLon  hierarchy   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 35. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   CreaLng  new  markets   CompeLng  for  market  share   Project-­‐based  work   Job  based  work   People-­‐  centric   Trust-­‐based   OrganizaLon-­‐centric   Command  and  control   Networks/RelaLonship  based   OrganizaLon  hierarchy   Life-­‐work   Work-­‐life  balance   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 36. Say Hello to 21st Century Work: Nimble  organizaLon  and  open,   transparent  communicaLon   Say Goodbye to 20th Century Practices: Top-­‐down  hierarchies   CreaLng  new  markets   CompeLng  for  market  share   Project-­‐based  work   Job  based  work   People-­‐  centric   Trust-­‐based   OrganizaLon-­‐centric   Command  and  control   Networks/RelaLonship  based   OrganizaLon  hierarchy   Life-­‐work   Work-­‐life  balance   Having  10+  jobs  by  40   30+  Year  Career   ©  2013  Simplifying  Work.  Ayelet  Baron  
  • 37. Companies that authentically value their employees will be (and already are) the big winners in the 21stcentury economy. ©  2013  Simplifying  Work.  Ayelet  Baron