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January 2020 / Page 0marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Your current “digital”
just plain sucks. Why?
January 2020
Augustine Fou, PhD.
acfou [at] mktsci.com
212. 203 .7239
January 2020 / Page 1marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Your measurement sucks and
you’re NOT getting
what you paid for.
January 2020 / Page 2marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Paid for white list. Got spoofed
publisherA.com
Domain (spoofed) % SIVT
esquire.com 77%
travelchannel.com 76%
foodnetwork.com 76%
popularmechanics.com 74%
latimes.com 72%
reuters.com 71%
Fake sites pretend to
be real domains so
they can get bids.
If your placement
reports don’t have
domain and sellerID
in line item detail,
you are still screwed.
Ads.txt has helped
but only a little.
https://www.linkedin.com/pulse/adstxt-zero-day-
exploit-wild-brief-history-fraud-ad-fraud-historian
PubA doesn’t sell on
ANY of these exchanges
January 2020 / Page 3marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Paid for “reach.” Got 5-10 sites
$0.50 CPM
Top 5 sites = 100% of imps
$1 CPM
Top 10 sites = 66% of imps
$5 CPM
Top 10 sites = 74% of imps
$10 CPM
Top 10 sites = 71% of imps
Majority of your ads ran on 5-10 sites/apps
January 2020 / Page 4marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Paid for fraud filters. Got taken
1. Fraud filters are no better
than manual blacklists
2. In some cases it’s worse
when fraud filter is ON
3. Using fraud filters adds 20
– 24% to costs; manual
blacklists are free
January 2020 / Page 5marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Paid for geotargeting. Got cows
100% faked locations – in both campaigns
1. 100% mobile apps; 100% Android; same top 15 apps in both markets
2. 100% of impressions generated between 4a – 5a local time
3. 100% fake devices; 15 unique devices generated top 95% impressions
4. 100% data center traffic, randomized through residential proxies
January 2020 / Page 6marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Paid for “verified humans” Got bots
“Verified Bots”
“Verified Humans”
Control: No Targeting
+$0.25 data CPM
+$0.25 data CPM
“verified bots” and “verified
humans” showed no difference in
quality to each other – AND both
were no different than the
control where no targeting
was used.
January 2020 / Page 7marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Paid for bids won. Did ads serve?
Some of the ads didn’t
even get served.
Bots may not even wait
till the ad is served since
they already get paid for
the number of bids won.
From the data, in some
cases up to 100% of the
ads were never served.
DSP says Adserver says
January 2020 / Page 8marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Targeted the U.S. Got France
Despite having
geo-targeting in
place, be sure to
check where your
ads actually ran.
Add negative-
targeting for the
locations that still
get through.
January 2020 / Page 9marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
GDPR? Faked consent strings
GDPR consent strings are supposed to
be unique to the device; note this one
consent string is seen on hundreds of
devices in dozens of countries – it’s a
FAKED consent string.
January 2020 / Page 10marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Set frequency caps? Nuh-uh
Despite having
frequency cap set
to 1 (lifetime), the
data shows
hundreds of
impressions
shown to the
same device
(represented by
fingerprint)
January 2020 / Page 11marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Set pacing? blown out by 4a.
Pacing turned on, but
was turned off by DSP
without warning, so they
could fulfill more volume
Pacing not turned on, so most
of the impressions were
blown out by 4a, leaving little
for waking hours.
This is not apparent if you
don’t have hourly data.
January 2020 / Page 12marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Paid for viewable. Really?
DEFINITIONS
Intersection – portion of ad that is in the viewport of browser
Visibilitystate:visible – browser not minimized, tab was active
hasFocus:1 – browser is the app/program that is being used
desktop
only
mobile web
only app only
hasFocus:1 2.7% 5% 0.0% 0% 0.0% 0%
-hasFocus:1 52.5% 95% 29.5% 100% 15.3% 100%
55.2% 29.5% 15.3% 100.0%
visibilityState:visible 39.0% 71% 28.4% 96% 12.5% 82%
-visibilityState:visible 16.2% 29% 1.1% 4% 2.8% 18%
55.2% 29.5% 15.3% 100.0%
intersection >50% 19.4% 35% 10.1% 34% 5.8% 38%
-intersection >50% 35.8% 65% 19.4% 66% 9.5% 62%
55.2% 29.5% 15.3% 100.0%
measured viewable 18% 10% 5%
January 2020 / Page 13marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Paid to skirt ad blocking. Got bots
Higher ad blocking in b2b compared to b2s, more mobile in b2c
B2C (Consumer) Jan 2019 EXCLUDE BOTS
RAW (percent of data) percent
NOT Blocked Blocked
mobile 61.8% 0.4% 0.7% blocking rate
desktop 27.6% 3.1% 10.2% blocking rate
not measured 4.8%
97.8% 2.2% bots
B2B Jan 2019 EXCLUDE BOTS
RAW (percent of data) percent
NOT Blocked Blocked
mobile 34.5% 0.5% 1.3% blocking rate
desktop 39.9% 9.0% 18.5% blocking rate
not measured 7.9%
91.8% 8.2% bots
January 2020 / Page 14marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Paid $1 Got 60c of working media
“Supporting details confirm that for every $1 the advertiser
spends, only 57 – 63 cents goes towards digital media.”
“mark up”
“working media”
“working media”
“mark up”
January 2020 / Page 15marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Real Humans Don’t Click Much
DEFINITIONS
Click – there was a click
Valid-Click – other parameters corroborate the click
was real
NOTES
Clicks on video may be related to clicking to play the
video not clicking on the ad itself (depends on the
placement of the tag)
DISPLAY
HUMANS Click Rate Valid Click Rate
6.5% 0.9% 0.9%
GIVT/SIVT Click Rate Valid Click Rate
6.6% 0.0% 0.0%
Example from real
LinkedIn display
campaign
January 2020 / Page 16marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Excluded apps? Got rogue apps
Even if you excluded mobile apps from your buy, rogue apps can
load webpages and still eat up your ad budget.
January 2020 / Page 17marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
You measured IVT, missed all else
Sites and apps that cheat may look fine in bot detection reports
1.3% + 57% = 58%
bot fraud site/app fraud overall fraud
bot detection sees this
bot detection misses this
January 2020 / Page 18marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Fraud is more than just IVT
$1 spent by Marketer
blocked
see slide 1
site/app fraud
see slides 2-4
ad/user fraud
see
https://www.slideshare.net/augustinefou/presentations
not viewable
see slides 5-7
10% 30% 40% 20%
• fake sites, spoofing
• auto-reload/refresh
• ad stacking
• tag manipulation
• redirect/sourced traffic
• pop-ups/unders
• naked/invisible ads
• bots/fake users
• fake devices
• background load
• fake apps
• deviceID rotation
• random deviceID
• retargeting fraud
• fake profiles/data
• malware/adware
• fake analytics
• fake attribution
• click injection
• incentivized views
• residential proxy
• app is in use
• tab is active
• not minimized
• 50% ad in viewport
• misrepresented
• (1s display, 2s
video)
10% 70% 20%
blocked fraud useless
productive digital ads for Marketer
January 2020 / Page 19marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
“High Quality” Everything
Many sources that sell traffic, followers, likes, views, etc.
Choose Your “Traffic Quality Level” Instagram, Facebook, YouTube
January 2020 / Page 20marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
They are cleaning you out
January 2020 / Page 21marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Who am I?
• I am a digital marketer of 23+ years
• I look at analytics data every day
• I audit campaigns for fraud and other
bad sh*t that lowers performance
• I teach clients how to spot fraud and
make optimizations to improve
outcomes
January 2020 / Page 22marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Site
Analytics
Media
Analytics
“see fou yourself”
• alternative to Google Analytics
• secure, hardened against attack
• shows all details, no black box
• innovated w/ practitioners
• verify your own media/ads
• secure, hardened against attack
• shows details for decisioning
• recommended optimizations
for #publishers for #marketers
https://www.linkedin.com/pulse/fouanalytics-alternative-google-analytics-fraud

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Your current digital just plain sucks, why?

  • 1. January 2020 / Page 0marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Your current “digital” just plain sucks. Why? January 2020 Augustine Fou, PhD. acfou [at] mktsci.com 212. 203 .7239
  • 2. January 2020 / Page 1marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Your measurement sucks and you’re NOT getting what you paid for.
  • 3. January 2020 / Page 2marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Paid for white list. Got spoofed publisherA.com Domain (spoofed) % SIVT esquire.com 77% travelchannel.com 76% foodnetwork.com 76% popularmechanics.com 74% latimes.com 72% reuters.com 71% Fake sites pretend to be real domains so they can get bids. If your placement reports don’t have domain and sellerID in line item detail, you are still screwed. Ads.txt has helped but only a little. https://www.linkedin.com/pulse/adstxt-zero-day- exploit-wild-brief-history-fraud-ad-fraud-historian PubA doesn’t sell on ANY of these exchanges
  • 4. January 2020 / Page 3marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Paid for “reach.” Got 5-10 sites $0.50 CPM Top 5 sites = 100% of imps $1 CPM Top 10 sites = 66% of imps $5 CPM Top 10 sites = 74% of imps $10 CPM Top 10 sites = 71% of imps Majority of your ads ran on 5-10 sites/apps
  • 5. January 2020 / Page 4marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Paid for fraud filters. Got taken 1. Fraud filters are no better than manual blacklists 2. In some cases it’s worse when fraud filter is ON 3. Using fraud filters adds 20 – 24% to costs; manual blacklists are free
  • 6. January 2020 / Page 5marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Paid for geotargeting. Got cows 100% faked locations – in both campaigns 1. 100% mobile apps; 100% Android; same top 15 apps in both markets 2. 100% of impressions generated between 4a – 5a local time 3. 100% fake devices; 15 unique devices generated top 95% impressions 4. 100% data center traffic, randomized through residential proxies
  • 7. January 2020 / Page 6marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Paid for “verified humans” Got bots “Verified Bots” “Verified Humans” Control: No Targeting +$0.25 data CPM +$0.25 data CPM “verified bots” and “verified humans” showed no difference in quality to each other – AND both were no different than the control where no targeting was used.
  • 8. January 2020 / Page 7marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Paid for bids won. Did ads serve? Some of the ads didn’t even get served. Bots may not even wait till the ad is served since they already get paid for the number of bids won. From the data, in some cases up to 100% of the ads were never served. DSP says Adserver says
  • 9. January 2020 / Page 8marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Targeted the U.S. Got France Despite having geo-targeting in place, be sure to check where your ads actually ran. Add negative- targeting for the locations that still get through.
  • 10. January 2020 / Page 9marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou GDPR? Faked consent strings GDPR consent strings are supposed to be unique to the device; note this one consent string is seen on hundreds of devices in dozens of countries – it’s a FAKED consent string.
  • 11. January 2020 / Page 10marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Set frequency caps? Nuh-uh Despite having frequency cap set to 1 (lifetime), the data shows hundreds of impressions shown to the same device (represented by fingerprint)
  • 12. January 2020 / Page 11marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Set pacing? blown out by 4a. Pacing turned on, but was turned off by DSP without warning, so they could fulfill more volume Pacing not turned on, so most of the impressions were blown out by 4a, leaving little for waking hours. This is not apparent if you don’t have hourly data.
  • 13. January 2020 / Page 12marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Paid for viewable. Really? DEFINITIONS Intersection – portion of ad that is in the viewport of browser Visibilitystate:visible – browser not minimized, tab was active hasFocus:1 – browser is the app/program that is being used desktop only mobile web only app only hasFocus:1 2.7% 5% 0.0% 0% 0.0% 0% -hasFocus:1 52.5% 95% 29.5% 100% 15.3% 100% 55.2% 29.5% 15.3% 100.0% visibilityState:visible 39.0% 71% 28.4% 96% 12.5% 82% -visibilityState:visible 16.2% 29% 1.1% 4% 2.8% 18% 55.2% 29.5% 15.3% 100.0% intersection >50% 19.4% 35% 10.1% 34% 5.8% 38% -intersection >50% 35.8% 65% 19.4% 66% 9.5% 62% 55.2% 29.5% 15.3% 100.0% measured viewable 18% 10% 5%
  • 14. January 2020 / Page 13marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Paid to skirt ad blocking. Got bots Higher ad blocking in b2b compared to b2s, more mobile in b2c B2C (Consumer) Jan 2019 EXCLUDE BOTS RAW (percent of data) percent NOT Blocked Blocked mobile 61.8% 0.4% 0.7% blocking rate desktop 27.6% 3.1% 10.2% blocking rate not measured 4.8% 97.8% 2.2% bots B2B Jan 2019 EXCLUDE BOTS RAW (percent of data) percent NOT Blocked Blocked mobile 34.5% 0.5% 1.3% blocking rate desktop 39.9% 9.0% 18.5% blocking rate not measured 7.9% 91.8% 8.2% bots
  • 15. January 2020 / Page 14marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Paid $1 Got 60c of working media “Supporting details confirm that for every $1 the advertiser spends, only 57 – 63 cents goes towards digital media.” “mark up” “working media” “working media” “mark up”
  • 16. January 2020 / Page 15marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Real Humans Don’t Click Much DEFINITIONS Click – there was a click Valid-Click – other parameters corroborate the click was real NOTES Clicks on video may be related to clicking to play the video not clicking on the ad itself (depends on the placement of the tag) DISPLAY HUMANS Click Rate Valid Click Rate 6.5% 0.9% 0.9% GIVT/SIVT Click Rate Valid Click Rate 6.6% 0.0% 0.0% Example from real LinkedIn display campaign
  • 17. January 2020 / Page 16marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Excluded apps? Got rogue apps Even if you excluded mobile apps from your buy, rogue apps can load webpages and still eat up your ad budget.
  • 18. January 2020 / Page 17marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou You measured IVT, missed all else Sites and apps that cheat may look fine in bot detection reports 1.3% + 57% = 58% bot fraud site/app fraud overall fraud bot detection sees this bot detection misses this
  • 19. January 2020 / Page 18marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Fraud is more than just IVT $1 spent by Marketer blocked see slide 1 site/app fraud see slides 2-4 ad/user fraud see https://www.slideshare.net/augustinefou/presentations not viewable see slides 5-7 10% 30% 40% 20% • fake sites, spoofing • auto-reload/refresh • ad stacking • tag manipulation • redirect/sourced traffic • pop-ups/unders • naked/invisible ads • bots/fake users • fake devices • background load • fake apps • deviceID rotation • random deviceID • retargeting fraud • fake profiles/data • malware/adware • fake analytics • fake attribution • click injection • incentivized views • residential proxy • app is in use • tab is active • not minimized • 50% ad in viewport • misrepresented • (1s display, 2s video) 10% 70% 20% blocked fraud useless productive digital ads for Marketer
  • 20. January 2020 / Page 19marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou “High Quality” Everything Many sources that sell traffic, followers, likes, views, etc. Choose Your “Traffic Quality Level” Instagram, Facebook, YouTube
  • 21. January 2020 / Page 20marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou They are cleaning you out
  • 22. January 2020 / Page 21marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Who am I? • I am a digital marketer of 23+ years • I look at analytics data every day • I audit campaigns for fraud and other bad sh*t that lowers performance • I teach clients how to spot fraud and make optimizations to improve outcomes
  • 23. January 2020 / Page 22marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Site Analytics Media Analytics “see fou yourself” • alternative to Google Analytics • secure, hardened against attack • shows all details, no black box • innovated w/ practitioners • verify your own media/ads • secure, hardened against attack • shows details for decisioning • recommended optimizations for #publishers for #marketers https://www.linkedin.com/pulse/fouanalytics-alternative-google-analytics-fraud