digital ad fraud is as rampant as ever; new ripples caused by privacy regulations are starting to affect the market. and more BS from trade associations pretending to be doing something
1. February 2021 / Page 0
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Update on Ad Fraud,
Brand Safety, Privacy
February 2021
Augustine Fou, PhD.
acfou [at] mktsci.com
2. February 2021 / Page 1
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Ad Fraud: 2021
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4. February 2021 / Page 3
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streamscam
ctv fraud
monarch
ctv fraud
CTV Fraud Cases: 2020-21
Mar 2020
Apr 2020
Dec 2020
“Monarch”
“IceBucket”
“StreamScam”
Sep 2020
“MultiTerra”
Parrotterra
ctv fraud
https://www.buzzfeednews.com/article/craigsilverman/grindr-roku-apps-ad-fraud-scheme
https://www.adweek.com/programmatic/pixalate-ad-fraud-scheme-roku-murkiness-ctv/
https://www.marketingdive.com/news/recent-ctv-ad-fraud-scheme-could-be-biggest-ever/576226/
https://www.axios.com/multiterra-ad-fraud-scheme-911438e5-4a9d-4f2f-9284-e523bbe779f5.html
https://adage.com/article/digital/how-streamscam-made-145-million-no-streaming-content-and-ads-were-served-no-one/2302241
https://www.adexchanger.com/digital-tv/doubleverify-uncovers-largest-ctv-ad-fraud-scheme-to-date/
Jan 2021
“ParrotTerra”
Jan 2020
“DiCaprio”
5. February 2021 / Page 4
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Malvertising, Redirect Attacks
Large-scale malvertising attacks continue through ad networks
December 2020
https://blog.confiant.com/the-
trend-of-client-side-
fingerprinting-in-cloaked-landing-
pages-21915eb473df
January 2021
https://blog.confiant.com/persistent
-malvertising-attacker-dccboost-
raged-as-the-year-faded-
4d09340cd3f5
February 2021
https://blog.confiant.com/malvertiser-
scamclub-bypasses-iframe-sandboxing-
with-postmessage-shenanigans-cve-
2021-1801-1c998378bfba
February 2021
https://blog.confiant.com/malvertisin
g-made-in-china-f5081521b3f0
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Mobile apps on millions of phones
Mobile apps monetize by loading ad impressions, on real devices
August 2020
https://www.zdnet.com/article/g
oogle-play-apps-promised-free-
shoes-but-users-got-ad-fraud-
malware-instead/
March 2020
https://thehackernews.com/202
0/03/android-apps-ad-fraud.html
June 2020
https://nakedsecurity.sophos.co
m/2020/06/17/more-ad-fraud-
apps-found-hiding-on-google-
play-store/
Feb 2020
https://www.marketingdive.com/
news/google-removes-600-apps-
from-google-play-to-reduce-ad-
fraud/572700/
7. February 2021 / Page 6
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Industry downplayed fraud
“The 11 percent decline in
two years is particularly
noteworthy” – ANA (2019)
“IVT is between 1 – 3%,
except in China (31%)”
– GroupM (2019)
“IVT is 1.41%”
– TAG (2019)
8. February 2021 / Page 7
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Overall fraud is more than just bots
Sites and apps that cheat may look fine in bot detection reports
1.3% + 57% = 58%
bot fraud site/app fraud overall
fraud
bot detection sees this
bot detection misses this
9. February 2021 / Page 8
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Not humans, something else
10. February 2021 / Page 9
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Brand Safety: 2021
11. February 2021 / Page 10
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Brand Safety Defunded Real News
Source: adalytics.io
“4 in 10 articles on wsj.com receive
conflicting brand safety values be labeled
as ‘safe’/‘unsafe’ or ‘unsafe’/‘safe’ by the
two BS vendors.”
12. February 2021 / Page 11
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BS Funded Fake News/Disinfo
Fake local news sites tricked users, committed ad fraud for years
fake local news sites coronavirus disinfo
13. February 2021 / Page 12
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Local news killed by fake news
Local news sites relied on ad revenue; fake sites stole ad budgets
McClatchy Bankruptcy 1,300 local news “deserts”
2,000 newspapers died
14. February 2021 / Page 13
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MRC accreditation for BS
Accreditation covers up the abuse and enables it to continue
15. February 2021 / Page 14
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Privacy: 2021
16. February 2021 / Page 15
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Hypertargeting, crappy params
Ad tech myths designed to keep advertisers spending
1 parameter: gender 42% accuracy
2 params: gender+age 24% accuracy
17. February 2021 / Page 16
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Audiences Stolen, Fake Oncologists
Journal of Clinical Oncology “cookie matching”
Bots pretend to be oncologists
by collecting cookie
Attract ad dollars to fake
sites when retargeted
18. February 2021 / Page 17
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Regulations and Monopolies
Beyond GDPR/CCPA, moves by Google and Apple cause ripples
19. February 2021 / Page 18
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Impact on Marketers
20. February 2021 / Page 19
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Chase: -99% reach, no impact
“JPMorgan had already decided
last year to oversee its own
programmatic buying operation.
Advertisements for JPMorgan
Chase were appearing on about
400,000 websites a month. [But]
only 12,000, or 3 percent, led to
activity beyond an impression.
[Then, Chase] limited its display
ads to about 5,000 websites. We
haven’t seen any deterioration on
our performance metrics,” Ms.
Lemkau said.”
“99% reduction in ‘reach’ … Same Results.”
Source: NYTimes, March 29, 2017
(because it wasn’t real, human reach)
21. February 2021 / Page 20
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P&G: cut $200M, no impact
“Once we got transparency, it
illuminated what reality was,” said
Mr. Pritchard. P&G then took
matters into its owns hands and
voted with its dollars, he said.”
“As we all chased the Holy Grail of
digital, self-included, we were
relinquishing too much control—
blinded by shiny objects,
overwhelmed by big data, and ceding
power to algorithms,” Mr. Pritchard
said.
Source: WSJ, March 2018
22. February 2021 / Page 21
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Uber: cut 80%, no change
• Uber cut $120M from $150M, signups remained steady; paid
signups dropped, and organic signups increased to replace it.
• Uber sued 100 mobile exchanges for falsifying placement
reports and fabricating transparency reports.
23. February 2021 / Page 22
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Supply chain costs/inefficiencies
Source: WFA, April 2016
Source: ANA, May 2015
Source: ISBA, May 2020
“only half of the dollar goes through
to the publisher, for showing ads”
“on top of that 15% goes ‘missing’
and cannot be accounted for”
“went missing”
24. February 2021 / Page 23
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Fraud Detection Tech
is Useless
25. February 2021 / Page 24
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False Positives; False Negatives
Many examples of incorrect measurements; harm to publishers
26. February 2021 / Page 25
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Bad guys easily avoid detection
Blocking of tags, altering measurement to avoid detection
Detection Tag Blocking— analytics
tags/fraud detection tags are accidentally
blocked or maliciously stripped out
“malicious code manipulated data to
ensure that otherwise unviewable ads
showed up in measurement systems
as valid impressions, which resulted in
payment being made for the ad.”
Source:
Buzzfeed,
March
2018
27. February 2021 / Page 26
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Traffic sellers’ “high quality traffic”
Many sources to buy “traffic” and even tune “quality” level
Choose Your “Traffic Quality Level”
“Valid traffic” goes
for higher prices
28. February 2021 / Page 27
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Legit sites incorrectly marked
Domain (spoofed) % SIVT
esquire.com 77%
travelchannel.com 76%
foodnetwork.com 76%
popularmechanics.com 74%
latimes.com 72%
reuters.com 71%
bid request
fakesite123.com
esquire.com
passes blacklist
passes whitelist
✅
✅
declared
1. fakesite123.com has to pretend
to be esquire.com to get bids;
2. fraud measurement shows high
IVT b/c it is measuring the fake
site with fake traffic
3. Fake esquire.com gets mixed
with real so average fraud rates
appear high.
4. Real esquire.com gets backlisted;
bad guy moves on to another
domain.
29. February 2021 / Page 28
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(2017) Pop-Unders / Redirects
These forms of fraud typically get by current fraud detection tech
a.k.a. “zero-click” “pop-under”
“forced-view” “auto-nav”
Source: https://www.buzzfeed.com/craigsilverman/remember-tom
30. February 2021 / Page 29
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He said, she said
“there’s 15% IVT,
I want a refund”
“no, it’s 1% IVT”
My vendor is MRC-accredited
My vendor is MRC-accredited, too!
31. February 2021 / Page 30
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How Marketers Use
Analytics to Reduce
Fraud
32. February 2021 / Page 31
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Progressively clean campaigns
Obvious fraud still gets through; analyze and turn off the fraud
Launch Week 3
and
beyond
Week 2
Initial baseline
measurement
Measurement after
first optimization
After turning off more “sites
that cheat”
30%
bots 15%
bots 3%
bots
Stacked percent chart
Blue (human)
Red (bots)
34. February 2021 / Page 33
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Check Location Targeting
Geolocation patterns reveal data centers vs humans
35. February 2021 / Page 34
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How Publishers Use
Analytics to Show Low Fraud
36. February 2021 / Page 35
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Good publishers protect advertisers
On-Site measurement,
bots are still coming
In-Ad measurement, bots
and data centers filtered
11% red
-9% (filtered GIVT
and data centers)
2% red
“Filter data center traffic and not call the
ads”
37. February 2021 / Page 36
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Good publishers protect users
42 trackers
24.3s load time
8 trackers
1.3s load time
“minimize 3rd party javascript trackers on pages”
38. February 2021 / Page 37
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Good publishers protect themselves
Yellow: search crawlers
Orange: declared bots
Red: malicious bots
39. February 2021 / Page 38
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Where do visitors click?
Click patterns on desktop and mobile screens, vs bots
40. February 2021 / Page 39
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March 2021
41. February 2021 / Page 40
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About the Author
Augustine Fou, PhD.
acfou [@] mktsci.com
42. February 2021 / Page 41
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Dr. Augustine Fou
2013
2014
2016
2015
2017
2019
2018
2020
2021
43. February 2021 / Page 42
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Harvard Business Review – October 2015
Excerpt:
Hunting the Bots
Fou, a prodigy who earned a Ph.D. from MIT at
23, belongs to the generation that witnessed
the rise of digital marketers, having crafted his
trade at American Express, one of the most
successful American consumer brands, and at
Omnicom, one of the largest global advertising
agencies. Eventually stepping away from
corporate life, Fou started his own practice,
focusing on digital marketing fraud
investigation.
Fou’s experiment proved that fake traffic is
unproductive traffic. The fake visitors inflated
the traffic statistics but contributed nothing to
conversions, which stayed steady even after the
traffic plummeted (bottom chart). Fake traffic is
generated by “bad-guy bots.” A bot is computer
code that runs automated tasks.
44. February 2021 / Page 43
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Dr. Augustine Fou
176 Articles for Forbes CMO Network
https://www.forbes.com/sites/augustinefou
254 LinkedIn Articles on Ad Fraud and Digital Marketing
https://www.linkedin.com/today/author/augustinefou
778 Slide Decks on Ad Fraud and Digital Marketing
http://www.slideshare.net/augustinefou/presentations
Taught digital marketing at New York University and Rutgers
University Center for Management Development