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The Cadence
     Distinguished Speaker Series Presents
     Building your Project Management
     Center of Excellence
     with Connie Plowman, PMP
                                                              Thank you for joining us.
                                                              The session will begin momentarily.
© 2010 Cadence Management Corporation. All rights reserved.
                                                                                                    1   1
The Cadence
     Distinguished Speaker Series Presents
     Building your Project Management
     Center of Excellence
                                                              WELCOME!
                                                              Connie Plowman, PMP
                                                              COO, Cadence Management Corporation
© 2010 Cadence Management Corporation. All rights reserved.
                                                                                                    2   2
Before we get started….


             Ask questions in the chat
              room

             Questions will also be
              answered offline

             Session is being recorded

             Recorded session will be
              posted on our website

             Copy of the presentation will
              be sent to you


© 2010 Cadence Management Corporation. All rights reserved.
                                                              3
About Connie Plowman, PMP

 Corporate Leader
       Cadence Management Corporation


          •    Spent 12 years with IBM in                     Volunteer Leader
               employee, customer &                               Project Management Institute
               executive education
                                                                  PMI Member – 1998
          •    Started project management                         PMP – 2002
               career with Cadence in
               1988
                                                                  •  VP Certification (3 years)
          •    Work closely with worldwide                        •  President-Elect (1 year)
               clients, seminar leader
               community, and Global                              •  Chapter President (1 year)
               Solution Providers                                 •  Past President (1 year)
          •    Named Chief Operating                              •  Component Mentor (2 years)
               Officer in 2006                                    •  Leader Institute Advisory Group (2 years)
                                                              •  PMI Professional Awards Program Member
                                                                 Advisory Group (Current - ???)

© 2010 Cadence Management Corporation. All rights reserved.
                                                                                                            4
Today’s Topics


      Define various elements to
       consider in your center of
       excellence

      Examine real-world examples of
       organizations that use the PM-
       COE to build a culture of project
       management excellence

      Walk away with an action plan to
       build your center of excellence



© 2010 Cadence Management Corporation. All rights reserved.
                                                              5
Cadence Offers Integrated Project Management
      Solutions

      Seminars:
      Organization Project Management Courses:
      •    Project Management
                                                                          Consulting:
                                                                          •    Rapid Project Planning/Start-Ups
      •    Managing Project Management
                                                                          •    Best Practice Assessment with OPM3®
      •    Program Management
                                                                          •    Project Audits and Reviews
      •    Portfolio Management
                                                                          •    Advanced Project Coaching
      •    Executive Briefing: Project Management
                                                                          •    Project Management Guidelines Document
      •    Executive Briefing: Program/Portfolio Management
                                                                          •    Project Management Process Implementation
                                                                          •    Project Office Implementation
      Specific Focus Courses:
      •    Personal Skills for Project Managers
      •    Risk Management
                                                              Tools and Support:
      •    Scope Management
                                                              •    ProjectMaster Software
      •    Schedule Management
                                                              •    MSProject Training
      •    Procurement Management
                                                              •    WallCharts for Project Planning
      •    Communications Management
                                                              •    CAPM®/PMP® Certification Exam Prep
      •    Contract Negotiations
                                                              •    Ongoing Free Support to Seminar Graduates
      •    Refresher Training & Topical Updates
                                                              •    Online Seminars
      •    Project Sponsorship
                                                              •    Webinars and Podcasts
                                                              •    Templates
© 2010 Cadence Management Corporation. All rights reserved.
                                                                                                                    6
Level Setting


             Definition from PMBOK® Guide
                 •     Project Management Office (PMO) – An
                       organizational body or entity assigned
                       various responsibilities related to the
                       centralized and coordinated management of
                       those projects under its domain.

                       The responsibilities of the PMO can range
                       from providing project management support
                       functions to actually being responsible for
                       the direct management of a project.


             Center of Excellence = PMO


© 2010 Cadence Management Corporation. All rights reserved.
                                                              Let’s take a poll!   7
What Cadence sees in PMOs around the world


                                                                  No PMOs are alike

                                                                  Very few PMOs have
                                                                   performance metrics

                                                                  PMO performance metrics
                                                                   need to be tied to the
                                                                   organizational goals

                                                                  There is not a PM Process
                                                                   Owner



© 2010 Cadence Management Corporation. All rights reserved.
                                                                                           8
Functions/Elements to Consider



                                                              Performance
                                                              Management
                                    Education &                               Impact
                                      Training                              Management
                                                                                           Infra-
 Resource &
                                                                                         structure
  Financial                                                   Center of
                                                              Excellence

                                                                             Communi-
                                      Integration
                                                                              cations
                                                                Process
                                                               Management


© 2010 Cadence Management Corporation. All rights reserved.
                                                                                                     9
PMO Communications


             PMO Vision
                                                              Communi-
             Executive & Management Reporting                 cations

             PMO Status Reports




© 2010 Cadence Management Corporation. All rights reserved.
                                                                         10
Process Management


             PM Methodology / Process Standards
                                                               Process
             Corporate Coherence                             Management

             Audit Compliance

             Project Prioritization




© 2010 Cadence Management Corporation. All rights reserved.
                                                                           11
Infrastructure


             Tools and Templates
                                                                Infra-
             Information Databases                           structure

             Project Knowledge Management

             Applied Best Practices




© 2010 Cadence Management Corporation. All rights reserved.
                                                                          12
Integration


             Projects and Programs

             Annual Master Plan                              Integration

             Dependencies

             Gaps/Overlaps




© 2010 Cadence Management Corporation. All rights reserved.
                                                                            13
PMO Education and Training


             Organizational PM Courses
                                                              Education &
             Specific Focus Courses
                                                                Training

             Certification Preparation

             Congresses and Symposiums




© 2010 Cadence Management Corporation. All rights reserved.
                                                                            14
Impact Management


             Issue Management
                                                                Impact
             Risk Management
                                                              Management

             Change Control




© 2010 Cadence Management Corporation. All rights reserved.
                                                                           15
Performance Management


             Benefit Mapping
                                                              Performance
             Project Metrics                                 Management

             Trend Analysis




© 2010 Cadence Management Corporation. All rights reserved.
                                                                            16
Resource and Financial


             People & Expense Tracking

             Capital Projects                                Resource &
                                                               Financial
             Resource Loading




© 2010 Cadence Management Corporation. All rights reserved.
                                                                           17
Functions to Consider
                                                               Performance
                                                               Management
                                    Education &                                           Impact
                                      Training                 Benefit Mapping          Management
                                                                Project Metrics
  Resource &                         Org. PM Courses
                                                                Trend Analysis          Issue Management
   Financial                          Specific Focus                                                       Infrastructure
                                         Courses                                        Risk Management
                                                                                                           Tools & Templates
People & Expense                     Certification Prep                                  Change Control
                                                                                                            Information DBs
    Tracking                          Congresses &
                                       Symposiums                                                          Project Knowledge
 Capital Projects
Resource Loading
                                                              Center of                                       Management

                                      Integration             Excellence               Communications
                                                                                                             Applied Best
                                                                                                              Practices

                                    Projects/Programs                                      PMO Vision
                                                              Process Mgmt.
                                   Annual Master Plan                                   Executive & Mgmt
                                                               PM Methodology/              Reporting
                                      Dependencies             Process Standards
                                                                                         PMO Status &
                                      Gaps/Overlaps           Corporate Coherence          Progress
                                                               Audit Compliance
                                                              Project Prioritization


© 2010 Cadence Management Corporation. All rights reserved.
                                                                                                                        18
Your Action Plan


             What is my high-level WBS for our Center of
              Excellence?
             What is our PMO Vision?
             What do we need to do to develop our skills in the
              Center of Excellence?
             What are our performance metrics?
             How is our Center of Excellence tied to the
              organizational goals?
             What is in our way of getting this done?
             Contact Cadence if you would like to talk with our
              customers who have a Center of Excellence


© 2010 Cadence Management Corporation. All rights reserved.
                                                              Let’s take a poll.   19
Project Status




                                  GREEN – IN GOOD SHAPE


                                  RED – IN TROUBLE


                                  YELLOW – FOR THE UNDECIDED




© 2010 Cadence Management Corporation. All rights reserved.
  2009
                                                               20
New Project Status


              Heading from Yellow to Green                    Green project moving to complete


                                                              We said it was complete but really
              Heading from Green to Yellow                    it doesn’t work at all


              Heading downhill from Yellow to                 It doesn’t work at all and we wish it
              Red                                             was complete


                                                              Its doesn’t work at all and we wish
              Heading uphill from Red to Yellow               we had never started


              We are saying it is Green but                   We said it was complete but really
              really it is coming apart                       we never started


              A miracle occurred and it is going              We didn’t do anything but the
              from Red to Green                               customer thinks that we did


© 2010 Cadence Management Corporation. All rights reserved.
                                                                                               21
Today’s Topics


      Define various elements to
       consider in your center of
       excellence

      Examine real-world examples of
       organizations that use the PM-
       COE to build a culture of project
       management excellence

      Walk away with an action plan to
       build your center of excellence



© 2010 Cadence Management Corporation. All rights reserved.
                                                              22
The Cadence
                    Distinguished Speaker Series Presents
     Building your Project Management
     Center of Excellence
     with Connie Plowman



                                                              Thank you for joining us!
© 2010 Cadence Management Corporation. All rights reserved.
                                                                                          23   23
Beyond the Webinar


                                           Award-winning                                  Ask Cadence:
                                           Project Management                             The Project Management
                                           Training from                                  Podcast
                                           Cadence
                                                                        cadencemc.com/askcadence
               cadencemc.com/training                                   For three years, the Ask Cadence team has
               The award-winning Cadence project                        brought you strategies and tools for tackling the
               management methodology is the foundation of              biggest project problems. Learn more at
               all our project management training, consulting,         cadencemc.com, or subscribe for free in the
               tools, and software. Learn more about how                iTunes Music Store today.
               world-class companies are delivering business
               results with Cadence.


                          Cadence Graduates on LinkedIn                       Subscribe to the Cadence Mailing List
                          cadencemc.com/linkedin                              cadencemc.com/enews

                          Follow @AskCadence on Twitter                       Join the Cadence Fan Page on Facebook
                          twitter.com/askcadence                              cadencemc.com/facebook


                    Professional Development Units (PDUs) Our courses qualify for PDU credit or Education Contact
                    hours from the Project Management Institute. Contact PMI at www.pmi.org for processing details.



© 2010 Cadence Management Corporation. All rights reserved.
                                                                                                                            24

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Building your Center of Excellence

  • 1. The Cadence Distinguished Speaker Series Presents Building your Project Management Center of Excellence with Connie Plowman, PMP Thank you for joining us. The session will begin momentarily. © 2010 Cadence Management Corporation. All rights reserved. 1 1
  • 2. The Cadence Distinguished Speaker Series Presents Building your Project Management Center of Excellence WELCOME! Connie Plowman, PMP COO, Cadence Management Corporation © 2010 Cadence Management Corporation. All rights reserved. 2 2
  • 3. Before we get started….   Ask questions in the chat room   Questions will also be answered offline   Session is being recorded   Recorded session will be posted on our website   Copy of the presentation will be sent to you © 2010 Cadence Management Corporation. All rights reserved. 3
  • 4. About Connie Plowman, PMP Corporate Leader Cadence Management Corporation •  Spent 12 years with IBM in Volunteer Leader employee, customer & Project Management Institute executive education PMI Member – 1998 •  Started project management PMP – 2002 career with Cadence in 1988 •  VP Certification (3 years) •  Work closely with worldwide •  President-Elect (1 year) clients, seminar leader community, and Global •  Chapter President (1 year) Solution Providers •  Past President (1 year) •  Named Chief Operating •  Component Mentor (2 years) Officer in 2006 •  Leader Institute Advisory Group (2 years) •  PMI Professional Awards Program Member Advisory Group (Current - ???) © 2010 Cadence Management Corporation. All rights reserved. 4
  • 5. Today’s Topics   Define various elements to consider in your center of excellence   Examine real-world examples of organizations that use the PM- COE to build a culture of project management excellence   Walk away with an action plan to build your center of excellence © 2010 Cadence Management Corporation. All rights reserved. 5
  • 6. Cadence Offers Integrated Project Management Solutions Seminars: Organization Project Management Courses: •  Project Management Consulting: •  Rapid Project Planning/Start-Ups •  Managing Project Management •  Best Practice Assessment with OPM3® •  Program Management •  Project Audits and Reviews •  Portfolio Management •  Advanced Project Coaching •  Executive Briefing: Project Management •  Project Management Guidelines Document •  Executive Briefing: Program/Portfolio Management •  Project Management Process Implementation •  Project Office Implementation Specific Focus Courses: •  Personal Skills for Project Managers •  Risk Management Tools and Support: •  Scope Management •  ProjectMaster Software •  Schedule Management •  MSProject Training •  Procurement Management •  WallCharts for Project Planning •  Communications Management •  CAPM®/PMP® Certification Exam Prep •  Contract Negotiations •  Ongoing Free Support to Seminar Graduates •  Refresher Training & Topical Updates •  Online Seminars •  Project Sponsorship •  Webinars and Podcasts •  Templates © 2010 Cadence Management Corporation. All rights reserved. 6
  • 7. Level Setting   Definition from PMBOK® Guide •  Project Management Office (PMO) – An organizational body or entity assigned various responsibilities related to the centralized and coordinated management of those projects under its domain. The responsibilities of the PMO can range from providing project management support functions to actually being responsible for the direct management of a project.   Center of Excellence = PMO © 2010 Cadence Management Corporation. All rights reserved. Let’s take a poll! 7
  • 8. What Cadence sees in PMOs around the world   No PMOs are alike   Very few PMOs have performance metrics   PMO performance metrics need to be tied to the organizational goals   There is not a PM Process Owner © 2010 Cadence Management Corporation. All rights reserved. 8
  • 9. Functions/Elements to Consider Performance Management Education & Impact Training Management Infra- Resource & structure Financial Center of Excellence Communi- Integration cations Process Management © 2010 Cadence Management Corporation. All rights reserved. 9
  • 10. PMO Communications   PMO Vision Communi-   Executive & Management Reporting cations   PMO Status Reports © 2010 Cadence Management Corporation. All rights reserved. 10
  • 11. Process Management   PM Methodology / Process Standards Process   Corporate Coherence Management   Audit Compliance   Project Prioritization © 2010 Cadence Management Corporation. All rights reserved. 11
  • 12. Infrastructure   Tools and Templates Infra-   Information Databases structure   Project Knowledge Management   Applied Best Practices © 2010 Cadence Management Corporation. All rights reserved. 12
  • 13. Integration   Projects and Programs   Annual Master Plan Integration   Dependencies   Gaps/Overlaps © 2010 Cadence Management Corporation. All rights reserved. 13
  • 14. PMO Education and Training   Organizational PM Courses Education &   Specific Focus Courses Training   Certification Preparation   Congresses and Symposiums © 2010 Cadence Management Corporation. All rights reserved. 14
  • 15. Impact Management   Issue Management Impact   Risk Management Management   Change Control © 2010 Cadence Management Corporation. All rights reserved. 15
  • 16. Performance Management   Benefit Mapping Performance   Project Metrics Management   Trend Analysis © 2010 Cadence Management Corporation. All rights reserved. 16
  • 17. Resource and Financial   People & Expense Tracking   Capital Projects Resource & Financial   Resource Loading © 2010 Cadence Management Corporation. All rights reserved. 17
  • 18. Functions to Consider Performance Management Education & Impact Training Benefit Mapping Management Project Metrics Resource & Org. PM Courses Trend Analysis Issue Management Financial Specific Focus Infrastructure Courses Risk Management Tools & Templates People & Expense Certification Prep Change Control Information DBs Tracking Congresses & Symposiums Project Knowledge Capital Projects Resource Loading Center of Management Integration Excellence Communications Applied Best Practices Projects/Programs PMO Vision Process Mgmt. Annual Master Plan Executive & Mgmt PM Methodology/ Reporting Dependencies Process Standards PMO Status & Gaps/Overlaps Corporate Coherence Progress Audit Compliance Project Prioritization © 2010 Cadence Management Corporation. All rights reserved. 18
  • 19. Your Action Plan   What is my high-level WBS for our Center of Excellence?   What is our PMO Vision?   What do we need to do to develop our skills in the Center of Excellence?   What are our performance metrics?   How is our Center of Excellence tied to the organizational goals?   What is in our way of getting this done?   Contact Cadence if you would like to talk with our customers who have a Center of Excellence © 2010 Cadence Management Corporation. All rights reserved. Let’s take a poll. 19
  • 20. Project Status GREEN – IN GOOD SHAPE RED – IN TROUBLE YELLOW – FOR THE UNDECIDED © 2010 Cadence Management Corporation. All rights reserved. 2009 20
  • 21. New Project Status Heading from Yellow to Green Green project moving to complete We said it was complete but really Heading from Green to Yellow it doesn’t work at all Heading downhill from Yellow to It doesn’t work at all and we wish it Red was complete Its doesn’t work at all and we wish Heading uphill from Red to Yellow we had never started We are saying it is Green but We said it was complete but really really it is coming apart we never started A miracle occurred and it is going We didn’t do anything but the from Red to Green customer thinks that we did © 2010 Cadence Management Corporation. All rights reserved. 21
  • 22. Today’s Topics   Define various elements to consider in your center of excellence   Examine real-world examples of organizations that use the PM- COE to build a culture of project management excellence   Walk away with an action plan to build your center of excellence © 2010 Cadence Management Corporation. All rights reserved. 22
  • 23. The Cadence Distinguished Speaker Series Presents Building your Project Management Center of Excellence with Connie Plowman Thank you for joining us! © 2010 Cadence Management Corporation. All rights reserved. 23 23
  • 24. Beyond the Webinar Award-winning Ask Cadence: Project Management The Project Management Training from Podcast Cadence cadencemc.com/askcadence cadencemc.com/training For three years, the Ask Cadence team has The award-winning Cadence project brought you strategies and tools for tackling the management methodology is the foundation of biggest project problems. Learn more at all our project management training, consulting, cadencemc.com, or subscribe for free in the tools, and software. Learn more about how iTunes Music Store today. world-class companies are delivering business results with Cadence. Cadence Graduates on LinkedIn Subscribe to the Cadence Mailing List cadencemc.com/linkedin cadencemc.com/enews Follow @AskCadence on Twitter Join the Cadence Fan Page on Facebook twitter.com/askcadence cadencemc.com/facebook Professional Development Units (PDUs) Our courses qualify for PDU credit or Education Contact hours from the Project Management Institute. Contact PMI at www.pmi.org for processing details. © 2010 Cadence Management Corporation. All rights reserved. 24