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5 Steps for Building a High Impact
    Content Marketing Strategy


Presented by:
Arabella Santiago
Marketing and Communications Director



                                        @arabellatv | #leancontent
Problem: The Social Web is crowded.


      I’m talking
        to you!




                              I’m looking
                                for you!




                        @arabellatv | #leancontent
It’s hard to get heard!




                   @arabellatv | #leancontent
                                           3
It’s hard to be found.




                   @arabellatv | #leancontent
                                           4
Challenge: Achieving Visibility on the Web
                      Goal




       You




                              @arabellatv | #leancontent
Challenge: Achieving Visibility on the Web
                             Visibility




             Path: Content
               Strategy


       You




                                          @arabellatv | #leancontent
Challenge: Achieving Visibility on the Web
                             Visibility


                                            Gateway:
                                           Engagement


             Path: Content
               Strategy


       You




                                          @arabellatv | #leancontent
Path: Content Strategy


                             Engage



                           Tell


                   React
          Listen
Nothing




                                  @arabellatv | #leancontent
Path: Content Strategy


                             Engage



                           Tell


                   React
          Listen
Nothing




                                  @arabellatv | #leancontent
Path: Content Strategy


                             Engage



                           Tell


                   React
          Listen
Nothing




                                  @arabellatv | #leancontent
Path: Content Strategy


                             Engage



                           Tell


                   React
          Listen
Nothing




                                  @arabellatv | #leancontent
Path: Content Strategy


                             Engage



                           Tell


                   React
          Listen
Nothing




                                  @arabellatv | #leancontent
How can you create impact with your
   content marketing strategy?




                        @arabellatv | #leancontent
                                               13
Step 1:
Take the “marketing” out of your
   content marketing strategy



                      @arabellatv | #leancontent
                                             14
A high impact
content strategy is
 an integral part of
your core business.
   Not just your
     marketing.


                       @arabellatv | #leancontent
                                              15
Engagement Sweet Spot:


 Company Core
    Values




                 @arabellatv | #leancontent
                                        16
Engagement Sweet Spot


                 Customer
Company Core   and Community
   Values         Interests




                    @arabellatv | #leancontent
                                           17
Engagement Sweet Spot


                       Customer
Company Core         and Community
   Values               Interests




          Internal Team
             Interests




                          @arabellatv | #leancontent
                                                 18
Engagement Sweet Spot


                                     Customer
           Company Core            and Community
              Values                  Interests




                        Internal Team
                           Interests
   Opportunity for
workforce development

                                        @arabellatv | #leancontent
                                                               19
Engagement Sweet Spot


                                     Customer
           Company Core            and Community
              Values                  Interests




                        Internal Team
                           Interests
   Opportunity for                       Opportunity for
workforce development                   personal branding

                                         @arabellatv | #leancontent
                                                                20
Engagement Sweet Spot:
           Key Content Topics

                                     Customer
           Company Core            and Community
              Values                  Interests




                        Internal Team
                           Interests
   Opportunity for                       Opportunity for
workforce development                   personal branding

                                         @arabellatv | #leancontent
                                                                21
Why find the engagement sweet spot?




                        @arabellatv | #leancontent
                                               22
Forced content is too market-y




                      @arabellatv | #leancontent
                                             23
Exciting content “rallies the troops”
and enlists talented content producers




                          @arabellatv | #leancontent
                                                 24
Passion topics make content easier to
     produce and share-worthy




                         @arabellatv | #leancontent
                                                25
Practical tips:

Run a survey       Collect the data




                            @arabellatv | #leancontent
                                                   26
Find the Engagement Sweet Spot
                            Customer
     Company Core         and Community
        Values               Interests




               Internal Team
                  Interests




                               @arabellatv | #leancontent
                                                      27
Step 2:
   Produce good content




                  @arabellatv | #leancontent
                                         28
Valuable to your audience




                   @arabellatv | #leancontent
                                          29
Consistent with your message




                    @arabellatv | #leancontent
                                           30
Dynamic: fresh and frequent




                    @arabellatv | #leancontent
                                           31
To summarize, good content is:

 Valuable to your audience

Consistent with your message

Dynamic: fresh and frequent




                         @arabellatv | #leancontent
To summarize, good content is:

 Valuable to your audience
                                   ll!
                                ta
                           at
Consistent with youremessage ei
                        cr
                  lt to
             fficu
Dynamic: ifresh and frequent
           d
        ry
     Ve


                               @arabellatv | #leancontent
And...not everyone is a writer.




                       @arabellatv | #leancontent
                                              34
Step 3:
 Add content curation to your
  content marketing strategy



                     @arabellatv | #leancontent
                                            35
The Old Content Cycle: One to Many
                 Content

   Author
      Authors
                                  Editor
                           Curators




 Audience                   Organization
                            and Context

                Readers
                              @arabellatv | #leancontent
The New Content Cycle: Many to Many
                  Content

   Authors
       Authors
                                 Curators
                            Curators




  Audience                   Organization
                             and Context


                 Readers
                              @arabellatv | #leancontent
The New Content Cycle: Many to Many
                  Content

   Authors
       Authors
                                 Curators
                            Curators


                              Necessity.

  Audience                   Organization
                             and Context


                 Readers
                              @arabellatv | #leancontent
The New Content Cycle: Many to Many
                  Content

   Authors
       Authors
                                 Curators
                            Curators


                             Opportunity!

  Audience                   Organization
                             and Context


                 Readers
                              @arabellatv | #leancontent
The Content Explosion


“Every two days we create as much
content as from the dawn of man up to
the year 2003.” - Eric Schmidt, Google,
at the 2010 Techonomy Conference




                                          @arabellatv | #leancontent
                                                                 40
Content Curator
“Someone who continually finds, groups, organizes and
shares the best and most relevant content on a specific
issue online.” - Rohit Bhargava, Ogilvy

“A web superhero.” - Steve Rosenbaum, Author, Curation
Nation




                                         @arabellatv | #leancontent
Content Curation
  Case Study




           @arabellatv | #leancontent
                                  42
Case Study: IS Decisions




                  @arabellatv | #leancontent
Case Study: IS Decisions

• Information Technology
  Software Publisher

• Specializes in Infrastructure
  and Security

• 3,000 customers worldwide

                         @arabellatv | #leancontent
Case Study: IS Decisions

Problem: How do you get top of mind in
a crowded market with multiple vendors
and numerous potential customers?




                          @arabellatv | #leancontent
Case Study: IS Decisions

Target audience - technology
professionals:
   • Engineers and Specialists
   • CIO’s
   • IT Consultants




                           @arabellatv | #leancontent
Which topics would engage their
       target audience?




                     @arabellatv | #leancontent
IS Decisions curated topic lineup:
Microsoft News      Infrastructure          IT Tools




    Security



                                     Corporate News

                             @arabellatv | #leancontent
Content Discovery
            Sources:
            What the team reads:
              IT blogs, tech media
            Google Reader
            Scoop.it suggestion
              content engine
            Company blog and
              news



                 @arabellatv | #leancontent
Content Curation
         Content types:
         News
         Product reviews
         Tips and tools
         Strategy
         Geek stuff
         Relevant multimedia:
           SlideShares, videos,
           infographics


                  @arabellatv | #leancontent
Unique Perspective




    •Context
    •Opinion
    •Human touch!
                @arabellatv | #leancontent
Social Sharing




            +

                 @arabellatv | #leancontent
Branding and Integration
www.isdecisions.com




                          @arabellatv | #leancontent
Results so far:
                                                          Read the
                                                          Story on
                                                          our blog




• Targeted audience of close to 40,000 visits on niche topics
• 110,000 page views
• 46,000+ search results in Google
• Lead generation, brand awareness

                                          @arabellatv | #leancontent
@arabellatv | #leancontent
                     55
@arabellatv | #leancontent
                     56
@arabellatv | #leancontent
                     57
@arabellatv | #leancontent
                     58
Step 4:
 Generate new ideas, iterate,
       #leancontent




                     @arabellatv | #leancontent
                                            59
What is #leancontent?
“The lean content model is about writing less, but saying
more, using fast feedback loops and tools to live up to
the promise that less is more.” - Martin W. Smith,
Director of Marketing at Atlantic BT




                                               @arabellatv | #leancontent
                                                                      60
What is #leancontent?
“The lean content model is about writing less, but saying
more, using fast feedback loops and tools to live up to
the promise that less is more.” - Martin W. Smith,
Director of Marketing at Atlantic BT


       “Like lean startup culture, the marketing sector could
       learn a few things from smaller, nimble means of
       spreading the word about a great new
       product...Blasting out a brand message doesn’t work if
       the underlying claim or value proposition is bupkis.” -
       As reported by J.D. Lasica, Social Media Biz



                                               @arabellatv | #leancontent
                                                                      61
Lean Startup Model




               @arabellatv | #leancontent
                                      62
#leancontent principles, thus far:

• Scrappiness - high impact with
  minimum resources

• Validated learning with “small bets”

• Feedback loop: Build-Measure-Learn



                             @arabellatv | #leancontent
                                                    63
Practical tips:

Test ideas on appropriate curation platforms

        • Entertainment   • Professional
          content           content
        • Pinboard        • Custom topic
                            page



                          • Social media
        • Video content     chatter
        • Channel         • Embeddable
                            story
                                 @arabellatv | #leancontent
                                                        64
Practical tips:

Don’t just create, SHARE your work!




                          @arabellatv | #leancontent
                                                 65
Step 5:
Empower your community of
       interests.




                 @arabellatv | #leancontent
                                        66
And they will become the cheerleaders
            of your brand!




                         @arabellatv | #leancontent
                                                67
Practical tips:

Host events that
bring together your
community

Partner with
other brands that
help spread your
message

                                @arabellatv | #leancontent
                                                       68
Review: 5 Steps for High Impact
  Content Marketing Strategy
1. Take the “marketing” out of your content marketing
 strategy

2. Produce “good” content

3. Add content curation to your content strategy

4. Generate new ideas, iterate, #leancontent

5. Empower your community of interests


                                      @arabellatv | #leancontent
                                                             69
Thank you!
Please connect with me:
     Arabella Santiago
          Marketing and
     Communications Director,
            Scoop.it
        arabella@scoop.it
          www.scoop.it
       @scoopit @arabellatv




                                @arabellatv | #leancontent

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5 Steps for High Impact Content Marketing Strategy

  • 1. 5 Steps for Building a High Impact Content Marketing Strategy Presented by: Arabella Santiago Marketing and Communications Director @arabellatv | #leancontent
  • 2. Problem: The Social Web is crowded. I’m talking to you! I’m looking for you! @arabellatv | #leancontent
  • 3. It’s hard to get heard! @arabellatv | #leancontent 3
  • 4. It’s hard to be found. @arabellatv | #leancontent 4
  • 5. Challenge: Achieving Visibility on the Web Goal You @arabellatv | #leancontent
  • 6. Challenge: Achieving Visibility on the Web Visibility Path: Content Strategy You @arabellatv | #leancontent
  • 7. Challenge: Achieving Visibility on the Web Visibility Gateway: Engagement Path: Content Strategy You @arabellatv | #leancontent
  • 8. Path: Content Strategy Engage Tell React Listen Nothing @arabellatv | #leancontent
  • 9. Path: Content Strategy Engage Tell React Listen Nothing @arabellatv | #leancontent
  • 10. Path: Content Strategy Engage Tell React Listen Nothing @arabellatv | #leancontent
  • 11. Path: Content Strategy Engage Tell React Listen Nothing @arabellatv | #leancontent
  • 12. Path: Content Strategy Engage Tell React Listen Nothing @arabellatv | #leancontent
  • 13. How can you create impact with your content marketing strategy? @arabellatv | #leancontent 13
  • 14. Step 1: Take the “marketing” out of your content marketing strategy @arabellatv | #leancontent 14
  • 15. A high impact content strategy is an integral part of your core business. Not just your marketing. @arabellatv | #leancontent 15
  • 16. Engagement Sweet Spot: Company Core Values @arabellatv | #leancontent 16
  • 17. Engagement Sweet Spot Customer Company Core and Community Values Interests @arabellatv | #leancontent 17
  • 18. Engagement Sweet Spot Customer Company Core and Community Values Interests Internal Team Interests @arabellatv | #leancontent 18
  • 19. Engagement Sweet Spot Customer Company Core and Community Values Interests Internal Team Interests Opportunity for workforce development @arabellatv | #leancontent 19
  • 20. Engagement Sweet Spot Customer Company Core and Community Values Interests Internal Team Interests Opportunity for Opportunity for workforce development personal branding @arabellatv | #leancontent 20
  • 21. Engagement Sweet Spot: Key Content Topics Customer Company Core and Community Values Interests Internal Team Interests Opportunity for Opportunity for workforce development personal branding @arabellatv | #leancontent 21
  • 22. Why find the engagement sweet spot? @arabellatv | #leancontent 22
  • 23. Forced content is too market-y @arabellatv | #leancontent 23
  • 24. Exciting content “rallies the troops” and enlists talented content producers @arabellatv | #leancontent 24
  • 25. Passion topics make content easier to produce and share-worthy @arabellatv | #leancontent 25
  • 26. Practical tips: Run a survey Collect the data @arabellatv | #leancontent 26
  • 27. Find the Engagement Sweet Spot Customer Company Core and Community Values Interests Internal Team Interests @arabellatv | #leancontent 27
  • 28. Step 2: Produce good content @arabellatv | #leancontent 28
  • 29. Valuable to your audience @arabellatv | #leancontent 29
  • 30. Consistent with your message @arabellatv | #leancontent 30
  • 31. Dynamic: fresh and frequent @arabellatv | #leancontent 31
  • 32. To summarize, good content is:  Valuable to your audience Consistent with your message Dynamic: fresh and frequent @arabellatv | #leancontent
  • 33. To summarize, good content is:  Valuable to your audience ll! ta at Consistent with youremessage ei cr lt to fficu Dynamic: ifresh and frequent d ry Ve @arabellatv | #leancontent
  • 34. And...not everyone is a writer. @arabellatv | #leancontent 34
  • 35. Step 3: Add content curation to your content marketing strategy @arabellatv | #leancontent 35
  • 36. The Old Content Cycle: One to Many Content Author Authors Editor Curators Audience Organization and Context Readers @arabellatv | #leancontent
  • 37. The New Content Cycle: Many to Many Content Authors Authors Curators Curators Audience Organization and Context Readers @arabellatv | #leancontent
  • 38. The New Content Cycle: Many to Many Content Authors Authors Curators Curators Necessity. Audience Organization and Context Readers @arabellatv | #leancontent
  • 39. The New Content Cycle: Many to Many Content Authors Authors Curators Curators Opportunity! Audience Organization and Context Readers @arabellatv | #leancontent
  • 40. The Content Explosion “Every two days we create as much content as from the dawn of man up to the year 2003.” - Eric Schmidt, Google, at the 2010 Techonomy Conference @arabellatv | #leancontent 40
  • 41. Content Curator “Someone who continually finds, groups, organizes and shares the best and most relevant content on a specific issue online.” - Rohit Bhargava, Ogilvy “A web superhero.” - Steve Rosenbaum, Author, Curation Nation @arabellatv | #leancontent
  • 42. Content Curation Case Study @arabellatv | #leancontent 42
  • 43. Case Study: IS Decisions @arabellatv | #leancontent
  • 44. Case Study: IS Decisions • Information Technology Software Publisher • Specializes in Infrastructure and Security • 3,000 customers worldwide @arabellatv | #leancontent
  • 45. Case Study: IS Decisions Problem: How do you get top of mind in a crowded market with multiple vendors and numerous potential customers? @arabellatv | #leancontent
  • 46. Case Study: IS Decisions Target audience - technology professionals: • Engineers and Specialists • CIO’s • IT Consultants @arabellatv | #leancontent
  • 47. Which topics would engage their target audience? @arabellatv | #leancontent
  • 48. IS Decisions curated topic lineup: Microsoft News Infrastructure IT Tools Security Corporate News @arabellatv | #leancontent
  • 49. Content Discovery Sources: What the team reads: IT blogs, tech media Google Reader Scoop.it suggestion content engine Company blog and news @arabellatv | #leancontent
  • 50. Content Curation Content types: News Product reviews Tips and tools Strategy Geek stuff Relevant multimedia: SlideShares, videos, infographics @arabellatv | #leancontent
  • 51. Unique Perspective •Context •Opinion •Human touch! @arabellatv | #leancontent
  • 52. Social Sharing + @arabellatv | #leancontent
  • 53. Branding and Integration www.isdecisions.com @arabellatv | #leancontent
  • 54. Results so far: Read the Story on our blog • Targeted audience of close to 40,000 visits on niche topics • 110,000 page views • 46,000+ search results in Google • Lead generation, brand awareness @arabellatv | #leancontent
  • 59. Step 4: Generate new ideas, iterate, #leancontent @arabellatv | #leancontent 59
  • 60. What is #leancontent? “The lean content model is about writing less, but saying more, using fast feedback loops and tools to live up to the promise that less is more.” - Martin W. Smith, Director of Marketing at Atlantic BT @arabellatv | #leancontent 60
  • 61. What is #leancontent? “The lean content model is about writing less, but saying more, using fast feedback loops and tools to live up to the promise that less is more.” - Martin W. Smith, Director of Marketing at Atlantic BT “Like lean startup culture, the marketing sector could learn a few things from smaller, nimble means of spreading the word about a great new product...Blasting out a brand message doesn’t work if the underlying claim or value proposition is bupkis.” - As reported by J.D. Lasica, Social Media Biz @arabellatv | #leancontent 61
  • 62. Lean Startup Model @arabellatv | #leancontent 62
  • 63. #leancontent principles, thus far: • Scrappiness - high impact with minimum resources • Validated learning with “small bets” • Feedback loop: Build-Measure-Learn @arabellatv | #leancontent 63
  • 64. Practical tips: Test ideas on appropriate curation platforms • Entertainment • Professional content content • Pinboard • Custom topic page • Social media • Video content chatter • Channel • Embeddable story @arabellatv | #leancontent 64
  • 65. Practical tips: Don’t just create, SHARE your work! @arabellatv | #leancontent 65
  • 66. Step 5: Empower your community of interests. @arabellatv | #leancontent 66
  • 67. And they will become the cheerleaders of your brand! @arabellatv | #leancontent 67
  • 68. Practical tips: Host events that bring together your community Partner with other brands that help spread your message @arabellatv | #leancontent 68
  • 69. Review: 5 Steps for High Impact Content Marketing Strategy 1. Take the “marketing” out of your content marketing strategy 2. Produce “good” content 3. Add content curation to your content strategy 4. Generate new ideas, iterate, #leancontent 5. Empower your community of interests @arabellatv | #leancontent 69
  • 70. Thank you! Please connect with me: Arabella Santiago Marketing and Communications Director, Scoop.it arabella@scoop.it www.scoop.it @scoopit @arabellatv @arabellatv | #leancontent