EFFECTIVE LISTENING SKILLS
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This document discusses effective listening skills. It outlines some common barriers to listening like lack of time and attention. It provides tips for active listening such as maintaining eye contact, avoiding interruptions, and asking relevant questions. The document also discusses different types of feedback in listening like compliments, confrontation, and criticism. Finally, it emphasizes the importance of open-mindedness, suspending judgment, and thinking strategically when listening.
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EFFECTIVE LISTENING SKILLS
- 1. EFFECTIVE LISTENING SKILLS NACM Western Region Credit Conference Las Vegas, NV October 6, 2006 Mark D. Carlos President www.mcsideas.com
- 15. EFFECTIVE LISTENING SKILLS Takes Commitment and Practice www.mcsideas.com
Hinweis der Redaktion
- Mental flexibility can be defined as a way of thinking - an attitude. And Effective Listening Skills is definitely an attitude to become a disciplined skill. It's a way of approaching situations that allow you to adapt your behavior so you can achieve the best outcomes. By increasing your mental flexibility, you become a better listener, a keener observer, a more skilled thinker and a more effective problem solver.