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TABLE OF CONTENTS 
· Abstract 
· Mission statement 
· Vision statement 
· Strategic plans 
· Service mix 
· Operational plan. 
· Inventory method. 
· Competition analysis 
· Competition analysis 
· Marketing plan. 
· Human resource plans. 
· Financial structure. 
· Conclusion
THE BELLAGIO 
ABSTRACT 
How many times have you thought that if there could be some one who 
could buy fruits and vegetables for you, chop them as per your requirements 
and all you would have to concentrate on is making it delicious and delight 
taste buds. 
Fresh is an service enterprise that would cater exactly the same, it would 
buy fruits and vegetables according to your requirement and then 
hygienically chop and clean it the way you want it to be, and all this just a 
call away. 
Fresh will be a project designed and developed at low costs but will be 
executed at high standards of professionalism in every aspect of the 
business. 
Innovation would correlate with Fresh throughout the life span of Fresh; 
innovation would be practiced in every thing right from 
THE COVERT FORCE 2
THE BELLAGIO 
MISSION STATEMENT 
To establish Fresh as one of the leading revenue generator and a quality 
service provider in the business of fresh fruits and vegetable leaning and 
chopping. 
VISION STATEMENT 
To become a premium conglomerate with a clear focus on our business. 
THE COVERT FORCE 3
THE BELLAGIO 
STRATEGIC PLANS 
At the initial level with investment in plant and machinery being 23500 
Fresh’s strategic plan is to start up with a very small project as to check the 
market perception for services like fruit and vegetable chopping. 
After the success of the first outlet of Fresh, we plan to expand in terms of 
number of outlets and areas covered. The first expansion drive would take 
place after the first year creating 2 additional outlets at # and #. And 
substantially increase the number of outlets by at least 3 every year. 
After having successfully operated in Bangalore for 6 years and enough 
confidence on the proposition strengthened by strong financial stability and 
the un catered market proving to be a huge profit generating source Fresh 
can now diversify even out of Bangalore following its primarily strategic 
plans of expanding slowly but substantially. 
THE COVERT FORCE 4
THE BELLAGIO 
SERVICE MIX 
The service 
Fresh would be aimed at providing quality service in the niche 
field of fruits and vegetable chopping to its customers. The service mix 
there fore includes the service of accepting and delivering the chopped and 
cleaned vegetables in time. 
Price 
The cleaned and chopped vegetables and fruits would be 
available to the masses in variable prices ranging from a profit margin of 
7% to 10% 
For permanent premium customers like restaurants and mess the 
pricing would be a bit less compared to the other retail and household 
customers, primarily because restaurants and mess always look for cost 
cutting in almost every thing, hence if the service available to them is 
proving more costly then they themselves doing it they would obviously go 
for doing it themselves. 
The pricing strategy is based upon the principle that profits can 
be generated in low margins by increasing the number of customers. This 
THE COVERT FORCE 5
THE BELLAGIO 
strategy helps the business to maintain a healthy growth rate throughout its 
lifespan. 
OPERATIONAL PLAN. 
· Fresh would collect orders from its clients mainly from households, 
restaurants, mess, hostels, and canteens. 
· Fresh will have delivery schedule four times a day and the time to 
give order: - 
Delivery Last Order Time 
Morning (6 am) 12 pm 
Afternoon (12 pm) 11 am 
Evening (5 pm) 4 am 
Night (8pm) 7 am 
· Other than this delivery schedule customers can collect it directly 
from the enterprise. 
· Quality vegetables would be brought directly from the farm since the 
purchase will be at large quantities, Fresh would enjoy buying at 
relatively cheaper prices and then forwarding the vegetables and 
fruits to the customers at market prices along with few service 
charges of chopping and cleaning. 
· Weekly accounts of regular customers would be maintained. 
THE COVERT FORCE 6
THE BELLAGIO 
· Regular customers would be given an unique identification number 
which would make it easy for the customer to place the order and 
Fresh to supply the goods. 
INVENTORY METHOD. 
Just in time Inventory method 
After having substantial experience in form of time in the business and 
having had an idea of the approximate requirements of the customers 
Fresh can adopt Just in time inventory method to reduce the cost of 
holding inventory and this method will also help in a proper flow of 
inventories. 
COMPETITION ANALYSIS 
As in Bangalore there are no direct competitors as such, but an insight to 
the kind of service that Fresh provides its indirect competitors could be 
the other fresh vegetable and fruit outlets that provide home delivery, 
however the service mix of Fresh is very different from the other outlets. 
THE COVERT FORCE 7
THE BELLAGIO 
MARKETING PLAN. 
Target customers 
Households, restaurants, mess, hostels, and canteens. 
The major target customers of Fresh are the restaurants, mess and 
canteens that are ready to out source their purchase and chopping work 
to an enterprise such as Fresh. 
Segment market 
The dual career families are also a segment market for Fresh, the 
enterprise would reduce the burden on these dual career households, 
Fresh from being an option for your day to day needs becomes a prime 
option on events like parties and occasions. 
THE COVERT FORCE 8
THE BELLAGIO 
Marketing strategy 
Personal selling 
The only way Fresh markets its products is through personnel selling 
The steps involved in doing the same are: - 
· Identifying potential customers in the hotels and restaurants space 
· Acclaiming them about the facilities 
· Providing them approachability. 
· Negotiating and approving the agreement. 
Positioning 
Uniqueness in everything. 
By the positioning statement Fresh claims to have uniqueness in every 
aspect of its business right from the business proposition to the way we 
purchase, clean, chop, maintain hygiene, and distribute. 
THE COVERT FORCE 9
THE BELLAGIO 
HUMAN RESOURCE PLANS. 
Since almost all the employees required are unskilled there is no 
recruitment and planning structure, however effective training in matters 
of their job and communication with customers would be provided. 
Motivation in terms of incentives would be provided in order to keep the 
employees dedicated towards their work. 
THE COVERT FORCE 10
THE BELLAGIO 
FINANCIAL STRUCTURE. 
Cost of the project. 
Particulars Amount 
Chopping machines (2) and tools 8000.00 
Installation charges 500.00 
Electricity and telephone deposit 2000.00 
Room rent 3000.00 
Delivery cycles (3) 4000.00 
Working capital 6000.00 
Total 23500.00 
THE COVERT FORCE 11
THE BELLAGIO 
Financial feasibility of the proposition 
Type Revenues Margin (%) Profit 
Type 1 3,65,000 7 2,55,000 
Type 2 60,000 10 6,000 
Type 3 40,000 10 4,000 
Sales revenue 2,65,000 
Estimation of profits. 
Particulars Amount 
Sales revenue 2,65,000 
Salary and wages (1200*5*12) 72,000 
Electricity and telephone expenses 12,000 
Repairs to equipments and addition to tools 5,000 
Variable overheads 10,000 
99,000 
Profit before tax 1,64,000 
Tax 6,400 
Profit after tax 1,57,600 
THE COVERT FORCE 12
THE BELLAGIO 
CONCLUSION 
With the kind of innovation shown in every aspect by Fresh success just 
seems to be a matter of time for Fresh. The market for chopping of fruits 
and vegetables is very niche but very profitable to. 
The Client base will be the key to Fresh’s success and Fresh portrays 
a positive innovative approach to business, its challenges and possibilities. 
In drawing on everyday and exceptional experiences Fresh will be an 
enterprise their customers and employees truly connects with. 
Fresh, hygienic and always innovative. 
Fresh………. 
A fruit and vegetable cleaning and chopping enterprise. 
THE COVERT FORCE 13

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Covert force bplan

  • 1. TABLE OF CONTENTS · Abstract · Mission statement · Vision statement · Strategic plans · Service mix · Operational plan. · Inventory method. · Competition analysis · Competition analysis · Marketing plan. · Human resource plans. · Financial structure. · Conclusion
  • 2. THE BELLAGIO ABSTRACT How many times have you thought that if there could be some one who could buy fruits and vegetables for you, chop them as per your requirements and all you would have to concentrate on is making it delicious and delight taste buds. Fresh is an service enterprise that would cater exactly the same, it would buy fruits and vegetables according to your requirement and then hygienically chop and clean it the way you want it to be, and all this just a call away. Fresh will be a project designed and developed at low costs but will be executed at high standards of professionalism in every aspect of the business. Innovation would correlate with Fresh throughout the life span of Fresh; innovation would be practiced in every thing right from THE COVERT FORCE 2
  • 3. THE BELLAGIO MISSION STATEMENT To establish Fresh as one of the leading revenue generator and a quality service provider in the business of fresh fruits and vegetable leaning and chopping. VISION STATEMENT To become a premium conglomerate with a clear focus on our business. THE COVERT FORCE 3
  • 4. THE BELLAGIO STRATEGIC PLANS At the initial level with investment in plant and machinery being 23500 Fresh’s strategic plan is to start up with a very small project as to check the market perception for services like fruit and vegetable chopping. After the success of the first outlet of Fresh, we plan to expand in terms of number of outlets and areas covered. The first expansion drive would take place after the first year creating 2 additional outlets at # and #. And substantially increase the number of outlets by at least 3 every year. After having successfully operated in Bangalore for 6 years and enough confidence on the proposition strengthened by strong financial stability and the un catered market proving to be a huge profit generating source Fresh can now diversify even out of Bangalore following its primarily strategic plans of expanding slowly but substantially. THE COVERT FORCE 4
  • 5. THE BELLAGIO SERVICE MIX The service Fresh would be aimed at providing quality service in the niche field of fruits and vegetable chopping to its customers. The service mix there fore includes the service of accepting and delivering the chopped and cleaned vegetables in time. Price The cleaned and chopped vegetables and fruits would be available to the masses in variable prices ranging from a profit margin of 7% to 10% For permanent premium customers like restaurants and mess the pricing would be a bit less compared to the other retail and household customers, primarily because restaurants and mess always look for cost cutting in almost every thing, hence if the service available to them is proving more costly then they themselves doing it they would obviously go for doing it themselves. The pricing strategy is based upon the principle that profits can be generated in low margins by increasing the number of customers. This THE COVERT FORCE 5
  • 6. THE BELLAGIO strategy helps the business to maintain a healthy growth rate throughout its lifespan. OPERATIONAL PLAN. · Fresh would collect orders from its clients mainly from households, restaurants, mess, hostels, and canteens. · Fresh will have delivery schedule four times a day and the time to give order: - Delivery Last Order Time Morning (6 am) 12 pm Afternoon (12 pm) 11 am Evening (5 pm) 4 am Night (8pm) 7 am · Other than this delivery schedule customers can collect it directly from the enterprise. · Quality vegetables would be brought directly from the farm since the purchase will be at large quantities, Fresh would enjoy buying at relatively cheaper prices and then forwarding the vegetables and fruits to the customers at market prices along with few service charges of chopping and cleaning. · Weekly accounts of regular customers would be maintained. THE COVERT FORCE 6
  • 7. THE BELLAGIO · Regular customers would be given an unique identification number which would make it easy for the customer to place the order and Fresh to supply the goods. INVENTORY METHOD. Just in time Inventory method After having substantial experience in form of time in the business and having had an idea of the approximate requirements of the customers Fresh can adopt Just in time inventory method to reduce the cost of holding inventory and this method will also help in a proper flow of inventories. COMPETITION ANALYSIS As in Bangalore there are no direct competitors as such, but an insight to the kind of service that Fresh provides its indirect competitors could be the other fresh vegetable and fruit outlets that provide home delivery, however the service mix of Fresh is very different from the other outlets. THE COVERT FORCE 7
  • 8. THE BELLAGIO MARKETING PLAN. Target customers Households, restaurants, mess, hostels, and canteens. The major target customers of Fresh are the restaurants, mess and canteens that are ready to out source their purchase and chopping work to an enterprise such as Fresh. Segment market The dual career families are also a segment market for Fresh, the enterprise would reduce the burden on these dual career households, Fresh from being an option for your day to day needs becomes a prime option on events like parties and occasions. THE COVERT FORCE 8
  • 9. THE BELLAGIO Marketing strategy Personal selling The only way Fresh markets its products is through personnel selling The steps involved in doing the same are: - · Identifying potential customers in the hotels and restaurants space · Acclaiming them about the facilities · Providing them approachability. · Negotiating and approving the agreement. Positioning Uniqueness in everything. By the positioning statement Fresh claims to have uniqueness in every aspect of its business right from the business proposition to the way we purchase, clean, chop, maintain hygiene, and distribute. THE COVERT FORCE 9
  • 10. THE BELLAGIO HUMAN RESOURCE PLANS. Since almost all the employees required are unskilled there is no recruitment and planning structure, however effective training in matters of their job and communication with customers would be provided. Motivation in terms of incentives would be provided in order to keep the employees dedicated towards their work. THE COVERT FORCE 10
  • 11. THE BELLAGIO FINANCIAL STRUCTURE. Cost of the project. Particulars Amount Chopping machines (2) and tools 8000.00 Installation charges 500.00 Electricity and telephone deposit 2000.00 Room rent 3000.00 Delivery cycles (3) 4000.00 Working capital 6000.00 Total 23500.00 THE COVERT FORCE 11
  • 12. THE BELLAGIO Financial feasibility of the proposition Type Revenues Margin (%) Profit Type 1 3,65,000 7 2,55,000 Type 2 60,000 10 6,000 Type 3 40,000 10 4,000 Sales revenue 2,65,000 Estimation of profits. Particulars Amount Sales revenue 2,65,000 Salary and wages (1200*5*12) 72,000 Electricity and telephone expenses 12,000 Repairs to equipments and addition to tools 5,000 Variable overheads 10,000 99,000 Profit before tax 1,64,000 Tax 6,400 Profit after tax 1,57,600 THE COVERT FORCE 12
  • 13. THE BELLAGIO CONCLUSION With the kind of innovation shown in every aspect by Fresh success just seems to be a matter of time for Fresh. The market for chopping of fruits and vegetables is very niche but very profitable to. The Client base will be the key to Fresh’s success and Fresh portrays a positive innovative approach to business, its challenges and possibilities. In drawing on everyday and exceptional experiences Fresh will be an enterprise their customers and employees truly connects with. Fresh, hygienic and always innovative. Fresh………. A fruit and vegetable cleaning and chopping enterprise. THE COVERT FORCE 13