SlideShare ist ein Scribd-Unternehmen logo
1 von 53
Process Mapping Current (As~Is) to Future (To~Be) State Anand Subramaniam
[object Object],[object Object]
Highlights ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Process Mapping Overview
Why, What etc etc … Process Mapping Displays the sequential steps involved in converting a specific input into the required output To analyse & develop specific areas for improvement  and / or  future change initiatives Tools & techniques used to understand, analyse and document processes & activities.  Assist in identifying  opportunities for improvement Establishing a shared knowledge base Produce a range of ‘As is’ and ‘To be’ process maps Understanding of the work process, resource allocation, training etc Identify efficiencies and where systems can support these Improve processes by removing  non-value add, complexity & constrains
Moving from Functional to Process View  Functions  drive the business Processes  are acknowledged, but  Functions  dominate Processes  drive the business Purchasing Department Finance Department (A/P) Procure to Pay Order to Cash Recruit to Retire Materials Department (W/House) Purchasing Department Finance Department (A/P) Materials Department (W/House) Customer
Process Overview -  SIPOC S UPPLIER I NPUTS P ROCESS VALUE ADDED ACTIVITIES O UTPUTS C USTOMER Manpower Machinery Material Methods Information Environment Products Services
Principles  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Information Required for Process Mapping Information Required Responsibility Key responsibilities of the process area Output Key deliverables of each activity - products and services Input methods, materials, manpower, information, equipment etc Activities Key Activities of the process area Key performance indicators Volumes Key volumes related to an activity Customers Recipients of each activity output Suppliers Suppliers of each activity input
Process Mapping – Watch out.. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Process Mapping Framework
Process Framework Continuous Improvement Identify Best Practices As~Is  Analyse & Evaluate To~Be Implement Business Process Reengineer Business Process Improvement Approaches
Identify Best Practices
Process Mapping – Note… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Process Activity Questions  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Process Metrics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
As~Is Process
As~Is Process Design Select a specific Process Scope, Plan & Schedule Resources Select Technique Individual Interviews Focus Group Mapping Document As~Is Process & Improvement Opportunities Analyse, Evaluate & Sign-off
Select a Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Scope - Identify All Process Steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Plan & Schedule Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Select Technique / Interview Planning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conducting Interviews ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conducting Interviews (Contd.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conducting Interviews (Contd.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
As~Is - Process Steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
As~Is – Sequencing /  Responsibility  ,[object Object],[object Object],[object Object]
Classify Process Parameters ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
As~Is - Process Map ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
As~Is – Checks & Balances ,[object Object],[object Object],[object Object],[object Object],[object Object]
Analyse, Evaluate & Sign-off
Analyse Process Maps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evaluate Process Performance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
As~Is - Stakeholder Review & Sign-off ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Core Team Review  - Process Measures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples – Process Measures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
To~Be Process
To~Be Process Design Implementation and Change Management Improvement Opportunities from As~Is Process Design Visioning Workshops Senior Management  Vision Best Practice, Benchmarks,  Performance, Goals Visioning Workshops
Deliverables ,[object Object],[object Object],[object Object],[object Object],Suggestion for improvement - Quick Fix Problem  Solution   Due date   Effect   Problem Causes ------- ------- ------- ------- ------- -------- -------- -------- ---------- -------- --------- --------- --------- -------- --------- ---------- Prioritised Action plans 1. Automate.......... --------------------------------------- --------------------------------------- 2. Simplify........ --------------------------------------- --------------------------------------- --------------------------------------- 3. Eliminate....... --------------------------------------- --------------------------------------- --------------------------------------- Quick Fix Project Importance Performance x x x x x x x x x x Prioritised suggestions for improvement Cross-functional process map PROCESS POLICY TECHNOLOGY PEOPLE Best Practice 1 GAP: Best Practice 2 GAP: Best Practices vs. existing workflow 1. 2. 3. 4. 5. 6. 1 5
Process – Tools & Maps
Process Mapping Symbols Action/Process Start or End On Page  Connector System Activity Decision Document Start End No Yes Yes Direction of Flow Off Page Connector
Relationship Map Central Mfg Suppliers Local Dealers End Customers End Customers Local Dealers End Customers End Customers Goods Goods Sales consultations Sales consultations Goods Goods Prognosis and orders Goods Negotiations about agreements
Block Diagram Requisition Purchase Order Receive Goods Pay Supplier Procure to Pay Process
Linear Flowchart Receive Payment Process order Receive order Prepare materials Assemble order Deliver order
Process Flow Map A Begins Load skins in racks Install in jig and drill Return for rework A Apply spray dot Trim, remove lug, clean & apply sealing Verify prior trim Manual rivet, identify and mark B Rework dots Drill identification holes Automatic riveting Apply liquid shim Final drill, countersink B C Ends Fastener/ bracket installation Clean, ident. and scratch repair Ship to next step C Inspect Inspect
Cross Functional – “Swim-lane” Maps Shipping Printing Dept Packaging Dept QA Dept Customer Printing Process The information to be published is collected The printed material is stuck and bound together Spelling checks for grammar and spelling are run Order received Ready for distribution? Magazine Publication Process Request Order Fulfilment Process
As~Is Process (Value / Non Value Add)
Process / Product Benchmarking Sydney Perth Brisbane NZ Start 1 2M 3M 4M 5M 6M 7M Start 1 2 3 PAINT PAINT 4 5 6 PAINT Start 2P 1 3P 4P . 5P ) 6P 7P Start 1S l 2St 3S 4S Obtain  approval 5S . 6S 7S 8S PAINT CURE
The PDSA Cycle
The PDSA Cycle ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The PDSA Cycle ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A P S D
[object Object],[object Object]
[object Object],[object Object]

Weitere ähnliche Inhalte

Was ist angesagt?

Clarity First: Process & Performance
Clarity First: Process & PerformanceClarity First: Process & Performance
Clarity First: Process & PerformanceTKMG, Inc.
 
Value Stream Mapping Project Template by Operational Excellence Consulting
Value Stream Mapping Project Template by Operational Excellence ConsultingValue Stream Mapping Project Template by Operational Excellence Consulting
Value Stream Mapping Project Template by Operational Excellence ConsultingOperational Excellence Consulting
 
PROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMS
PROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMSPROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMS
PROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMSHriday Bora
 
Value Stream Mapping
Value Stream MappingValue Stream Mapping
Value Stream MappingTKMG, Inc.
 
Value Analysis (VA NVA Analysis)
Value Analysis (VA NVA Analysis)Value Analysis (VA NVA Analysis)
Value Analysis (VA NVA Analysis)CIToolkit
 
Introduction To Operational Excellence
Introduction To Operational ExcellenceIntroduction To Operational Excellence
Introduction To Operational ExcellenceAhmed Mansour
 
Metrics-Based Process Mapping
Metrics-Based Process MappingMetrics-Based Process Mapping
Metrics-Based Process MappingTKMG, Inc.
 
Business Process Improvement
Business Process ImprovementBusiness Process Improvement
Business Process ImprovementAnand Subramaniam
 
The Lean Transformation
The Lean Transformation The Lean Transformation
The Lean Transformation Dave Salzwedel
 
Value stream mapping study with example
Value stream mapping study with exampleValue stream mapping study with example
Value stream mapping study with exampleMouhcine Nahal
 
Value Stream Mapping
Value Stream MappingValue Stream Mapping
Value Stream Mappingmahawar1987
 
Value Stream Transformation: 10 Keys to Success
Value Stream Transformation: 10 Keys to SuccessValue Stream Transformation: 10 Keys to Success
Value Stream Transformation: 10 Keys to SuccessTKMG, Inc.
 

Was ist angesagt? (20)

Process Mapping
Process MappingProcess Mapping
Process Mapping
 
Clarity First: Process & Performance
Clarity First: Process & PerformanceClarity First: Process & Performance
Clarity First: Process & Performance
 
Value Stream Mapping Project Template by Operational Excellence Consulting
Value Stream Mapping Project Template by Operational Excellence ConsultingValue Stream Mapping Project Template by Operational Excellence Consulting
Value Stream Mapping Project Template by Operational Excellence Consulting
 
Process mapping
Process mappingProcess mapping
Process mapping
 
Business process mapping
Business process mappingBusiness process mapping
Business process mapping
 
PROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMS
PROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMSPROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMS
PROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMS
 
Value Stream Mapping
Value Stream MappingValue Stream Mapping
Value Stream Mapping
 
Spaghetti Diagrams
Spaghetti DiagramsSpaghetti Diagrams
Spaghetti Diagrams
 
Value Analysis (VA NVA Analysis)
Value Analysis (VA NVA Analysis)Value Analysis (VA NVA Analysis)
Value Analysis (VA NVA Analysis)
 
Introduction To Operational Excellence
Introduction To Operational ExcellenceIntroduction To Operational Excellence
Introduction To Operational Excellence
 
Metrics-Based Process Mapping
Metrics-Based Process MappingMetrics-Based Process Mapping
Metrics-Based Process Mapping
 
Lean Process Improvement Techniques
Lean Process Improvement TechniquesLean Process Improvement Techniques
Lean Process Improvement Techniques
 
Lean principles
Lean principlesLean principles
Lean principles
 
Business Process Improvement
Business Process ImprovementBusiness Process Improvement
Business Process Improvement
 
Lean transformation
Lean transformationLean transformation
Lean transformation
 
Value Stream Mapping
Value Stream MappingValue Stream Mapping
Value Stream Mapping
 
The Lean Transformation
The Lean Transformation The Lean Transformation
The Lean Transformation
 
Value stream mapping study with example
Value stream mapping study with exampleValue stream mapping study with example
Value stream mapping study with example
 
Value Stream Mapping
Value Stream MappingValue Stream Mapping
Value Stream Mapping
 
Value Stream Transformation: 10 Keys to Success
Value Stream Transformation: 10 Keys to SuccessValue Stream Transformation: 10 Keys to Success
Value Stream Transformation: 10 Keys to Success
 

Andere mochten auch

All process maps 18 blueprints all process-maps
All process maps 18 blueprints all process-mapsAll process maps 18 blueprints all process-maps
All process maps 18 blueprints all process-mapsLidnaaidnilas
 
HH Centralized Maintenance-Work Order Processing Cross Functional Workflow
HH Centralized Maintenance-Work Order Processing Cross Functional WorkflowHH Centralized Maintenance-Work Order Processing Cross Functional Workflow
HH Centralized Maintenance-Work Order Processing Cross Functional WorkflowTimothy L. Butler, H.C.C.P.
 
1.2 workflow and_process_redesign
1.2 workflow and_process_redesign1.2 workflow and_process_redesign
1.2 workflow and_process_redesignTCT
 
Workflow and Clinical Informatics Assessment (CIA)
Workflow and Clinical Informatics Assessment (CIA)Workflow and Clinical Informatics Assessment (CIA)
Workflow and Clinical Informatics Assessment (CIA)Edward Stern
 
Strategic Sourcing & E Procurement
Strategic Sourcing & E ProcurementStrategic Sourcing & E Procurement
Strategic Sourcing & E ProcurementAnand Subramaniam
 
CMMI & Six Sigma Integration
CMMI & Six Sigma IntegrationCMMI & Six Sigma Integration
CMMI & Six Sigma IntegrationAnand Subramaniam
 
LSS Idea Generation to Project Execution
LSS Idea Generation to Project ExecutionLSS Idea Generation to Project Execution
LSS Idea Generation to Project ExecutionAnand Subramaniam
 
Overall Equipment Effectiveness
Overall Equipment EffectivenessOverall Equipment Effectiveness
Overall Equipment EffectivenessAnand Subramaniam
 
Optimise & Integrate WCM & SCM
Optimise & Integrate   WCM & SCMOptimise & Integrate   WCM & SCM
Optimise & Integrate WCM & SCMAnand Subramaniam
 

Andere mochten auch (20)

All process maps 18 blueprints all process-maps
All process maps 18 blueprints all process-mapsAll process maps 18 blueprints all process-maps
All process maps 18 blueprints all process-maps
 
6 problem solving with decisions
6 problem solving with decisions6 problem solving with decisions
6 problem solving with decisions
 
HH Centralized Maintenance-Work Order Processing Cross Functional Workflow
HH Centralized Maintenance-Work Order Processing Cross Functional WorkflowHH Centralized Maintenance-Work Order Processing Cross Functional Workflow
HH Centralized Maintenance-Work Order Processing Cross Functional Workflow
 
1.2 workflow and_process_redesign
1.2 workflow and_process_redesign1.2 workflow and_process_redesign
1.2 workflow and_process_redesign
 
Cerebrum
CerebrumCerebrum
Cerebrum
 
Workflow and Clinical Informatics Assessment (CIA)
Workflow and Clinical Informatics Assessment (CIA)Workflow and Clinical Informatics Assessment (CIA)
Workflow and Clinical Informatics Assessment (CIA)
 
MGCP4LCSS Workflow
MGCP4LCSS WorkflowMGCP4LCSS Workflow
MGCP4LCSS Workflow
 
Strategic Sourcing & E Procurement
Strategic Sourcing & E ProcurementStrategic Sourcing & E Procurement
Strategic Sourcing & E Procurement
 
CMMI & Six Sigma Integration
CMMI & Six Sigma IntegrationCMMI & Six Sigma Integration
CMMI & Six Sigma Integration
 
FMEA Analysis Cycle
FMEA Analysis CycleFMEA Analysis Cycle
FMEA Analysis Cycle
 
LSS Idea Generation to Project Execution
LSS Idea Generation to Project ExecutionLSS Idea Generation to Project Execution
LSS Idea Generation to Project Execution
 
Innovation
InnovationInnovation
Innovation
 
Solving Client Issues
Solving Client IssuesSolving Client Issues
Solving Client Issues
 
Software Development
Software DevelopmentSoftware Development
Software Development
 
Change Management Checklist
Change Management ChecklistChange Management Checklist
Change Management Checklist
 
Overall Equipment Effectiveness
Overall Equipment EffectivenessOverall Equipment Effectiveness
Overall Equipment Effectiveness
 
Process Audit
Process AuditProcess Audit
Process Audit
 
Six Sigma Lean (SSL)
Six Sigma Lean (SSL)Six Sigma Lean (SSL)
Six Sigma Lean (SSL)
 
5 S – Manufacturing Audit
5 S – Manufacturing Audit5 S – Manufacturing Audit
5 S – Manufacturing Audit
 
Optimise & Integrate WCM & SCM
Optimise & Integrate   WCM & SCMOptimise & Integrate   WCM & SCM
Optimise & Integrate WCM & SCM
 

Ähnlich wie Process Mapping

Value Stream Mapping Process
Value Stream Mapping ProcessValue Stream Mapping Process
Value Stream Mapping ProcessAnand Subramaniam
 
Mba 505 business_processes_operations_productivity_strategy
Mba 505 business_processes_operations_productivity_strategyMba 505 business_processes_operations_productivity_strategy
Mba 505 business_processes_operations_productivity_strategyChainon
 
Business Process Management
Business Process ManagementBusiness Process Management
Business Process ManagementAmin Kazemi
 
Lean Thinking Baljit
Lean Thinking  BaljitLean Thinking  Baljit
Lean Thinking Baljitbaljit1
 
Optimizing Sterile Processing Workflow
Optimizing Sterile Processing WorkflowOptimizing Sterile Processing Workflow
Optimizing Sterile Processing Workflowdpjphx
 
Bpr 05 Process Mapping Tools
Bpr 05 Process Mapping ToolsBpr 05 Process Mapping Tools
Bpr 05 Process Mapping Toolsmsq2004
 
SIPOC Failure Mode Identification Methodology
SIPOC Failure Mode Identification MethodologySIPOC Failure Mode Identification Methodology
SIPOC Failure Mode Identification Methodologyjoelmiller7
 
How to be a consultant and run a successful assignment
How to be a consultant and run a successful assignmentHow to be a consultant and run a successful assignment
How to be a consultant and run a successful assignment1STOUTSOURCE LTD
 
2011 business process management
2011 business process management2011 business process management
2011 business process managementAreté Partners
 
RCA - Art with Expereince.pdf
RCA - Art with Expereince.pdfRCA - Art with Expereince.pdf
RCA - Art with Expereince.pdfNileshJajoo2
 
QM-029-Six Sigma Overview
QM-029-Six Sigma OverviewQM-029-Six Sigma Overview
QM-029-Six Sigma Overviewhandbook
 
Process excellance
Process excellanceProcess excellance
Process excellanceRDeducation
 
BUSINESS PROCESS ANALYSIS
BUSINESS PROCESS ANALYSISBUSINESS PROCESS ANALYSIS
BUSINESS PROCESS ANALYSISAjeng Savitri
 

Ähnlich wie Process Mapping (20)

Value Stream Mapping Process
Value Stream Mapping ProcessValue Stream Mapping Process
Value Stream Mapping Process
 
Benchmarking
BenchmarkingBenchmarking
Benchmarking
 
Mba 505 business_processes_operations_productivity_strategy
Mba 505 business_processes_operations_productivity_strategyMba 505 business_processes_operations_productivity_strategy
Mba 505 business_processes_operations_productivity_strategy
 
Business Process Management
Business Process ManagementBusiness Process Management
Business Process Management
 
Lean Thinking Baljit
Lean Thinking  BaljitLean Thinking  Baljit
Lean Thinking Baljit
 
Optimizing Sterile Processing Workflow
Optimizing Sterile Processing WorkflowOptimizing Sterile Processing Workflow
Optimizing Sterile Processing Workflow
 
Process mapping
Process mappingProcess mapping
Process mapping
 
IT Processes & Systems
IT Processes & SystemsIT Processes & Systems
IT Processes & Systems
 
Bpr 05 Process Mapping Tools
Bpr 05 Process Mapping ToolsBpr 05 Process Mapping Tools
Bpr 05 Process Mapping Tools
 
SIPOC Failure Mode Identification Methodology
SIPOC Failure Mode Identification MethodologySIPOC Failure Mode Identification Methodology
SIPOC Failure Mode Identification Methodology
 
How to be a consultant and run a successful assignment
How to be a consultant and run a successful assignmentHow to be a consultant and run a successful assignment
How to be a consultant and run a successful assignment
 
2011 business process management
2011 business process management2011 business process management
2011 business process management
 
RCA - Art with Expereince.pdf
RCA - Art with Expereince.pdfRCA - Art with Expereince.pdf
RCA - Art with Expereince.pdf
 
Bpr
BprBpr
Bpr
 
QM-029-Six Sigma Overview
QM-029-Six Sigma OverviewQM-029-Six Sigma Overview
QM-029-Six Sigma Overview
 
Process excellance
Process excellanceProcess excellance
Process excellance
 
Process excellance
Process excellanceProcess excellance
Process excellance
 
VSM – Current & Future
VSM – Current & FutureVSM – Current & Future
VSM – Current & Future
 
BUSINESS PROCESS ANALYSIS
BUSINESS PROCESS ANALYSISBUSINESS PROCESS ANALYSIS
BUSINESS PROCESS ANALYSIS
 
Bpr
BprBpr
Bpr
 

Mehr von Anand Subramaniam (20)

Lean thinking
Lean thinkingLean thinking
Lean thinking
 
Anand dossier 2
Anand dossier 2Anand dossier 2
Anand dossier 2
 
Anand short dossier
Anand short dossierAnand short dossier
Anand short dossier
 
Set up reduction
Set up reductionSet up reduction
Set up reduction
 
Waste Walk ~ Audit
Waste Walk ~ AuditWaste Walk ~ Audit
Waste Walk ~ Audit
 
Muda in service industries
Muda in service industriesMuda in service industries
Muda in service industries
 
Defects Vs. Errors
Defects Vs. ErrorsDefects Vs. Errors
Defects Vs. Errors
 
3 MU
3 MU3 MU
3 MU
 
Ninbennoaru Jidoka
Ninbennoaru JidokaNinbennoaru Jidoka
Ninbennoaru Jidoka
 
Gemba kaizen
Gemba kaizenGemba kaizen
Gemba kaizen
 
LSS - 5 Year Strategy
LSS -  5 Year StrategyLSS -  5 Year Strategy
LSS - 5 Year Strategy
 
Lean Six Sigma Projects & Strategy Linkage
Lean Six Sigma Projects & Strategy LinkageLean Six Sigma Projects & Strategy Linkage
Lean Six Sigma Projects & Strategy Linkage
 
CMMI Capability Maturity Model Integration
CMMI   Capability Maturity Model Integration CMMI   Capability Maturity Model Integration
CMMI Capability Maturity Model Integration
 
8 D – Problem Solving Process
8 D – Problem Solving Process8 D – Problem Solving Process
8 D – Problem Solving Process
 
Total Productive Maintenance
Total Productive MaintenanceTotal Productive Maintenance
Total Productive Maintenance
 
TPM Implementation Strategy
TPM Implementation StrategyTPM Implementation Strategy
TPM Implementation Strategy
 
Autonomous Maintenance
Autonomous MaintenanceAutonomous Maintenance
Autonomous Maintenance
 
Material Handling
Material Handling Material Handling
Material Handling
 
Service / Product Innovation
Service / Product InnovationService / Product Innovation
Service / Product Innovation
 
Innovation Assessment & Tools
Innovation Assessment & ToolsInnovation Assessment & Tools
Innovation Assessment & Tools
 

Kürzlich hochgeladen

The Singapore Teaching Practice document
The Singapore Teaching Practice documentThe Singapore Teaching Practice document
The Singapore Teaching Practice documentXsasf Sfdfasd
 
How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17Celine George
 
Patient Counselling. Definition of patient counseling; steps involved in pati...
Patient Counselling. Definition of patient counseling; steps involved in pati...Patient Counselling. Definition of patient counseling; steps involved in pati...
Patient Counselling. Definition of patient counseling; steps involved in pati...raviapr7
 
CAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptxCAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptxSaurabhParmar42
 
UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024UKCGE
 
M-2- General Reactions of amino acids.pptx
M-2- General Reactions of amino acids.pptxM-2- General Reactions of amino acids.pptx
M-2- General Reactions of amino acids.pptxDr. Santhosh Kumar. N
 
Easter in the USA presentation by Chloe.
Easter in the USA presentation by Chloe.Easter in the USA presentation by Chloe.
Easter in the USA presentation by Chloe.EnglishCEIPdeSigeiro
 
Presentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphPresentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphNetziValdelomar1
 
Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.raviapr7
 
Patterns of Written Texts Across Disciplines.pptx
Patterns of Written Texts Across Disciplines.pptxPatterns of Written Texts Across Disciplines.pptx
Patterns of Written Texts Across Disciplines.pptxMYDA ANGELICA SUAN
 
How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17Celine George
 
Clinical Pharmacy Introduction to Clinical Pharmacy, Concept of clinical pptx
Clinical Pharmacy  Introduction to Clinical Pharmacy, Concept of clinical pptxClinical Pharmacy  Introduction to Clinical Pharmacy, Concept of clinical pptx
Clinical Pharmacy Introduction to Clinical Pharmacy, Concept of clinical pptxraviapr7
 
How to Show Error_Warning Messages in Odoo 17
How to Show Error_Warning Messages in Odoo 17How to Show Error_Warning Messages in Odoo 17
How to Show Error_Warning Messages in Odoo 17Celine George
 
AUDIENCE THEORY -- FANDOM -- JENKINS.pptx
AUDIENCE THEORY -- FANDOM -- JENKINS.pptxAUDIENCE THEORY -- FANDOM -- JENKINS.pptx
AUDIENCE THEORY -- FANDOM -- JENKINS.pptxiammrhaywood
 
Benefits & Challenges of Inclusive Education
Benefits & Challenges of Inclusive EducationBenefits & Challenges of Inclusive Education
Benefits & Challenges of Inclusive EducationMJDuyan
 
Human-AI Co-Creation of Worked Examples for Programming Classes
Human-AI Co-Creation of Worked Examples for Programming ClassesHuman-AI Co-Creation of Worked Examples for Programming Classes
Human-AI Co-Creation of Worked Examples for Programming ClassesMohammad Hassany
 
What is the Future of QuickBooks DeskTop?
What is the Future of QuickBooks DeskTop?What is the Future of QuickBooks DeskTop?
What is the Future of QuickBooks DeskTop?TechSoup
 
How to Add a many2many Relational Field in Odoo 17
How to Add a many2many Relational Field in Odoo 17How to Add a many2many Relational Field in Odoo 17
How to Add a many2many Relational Field in Odoo 17Celine George
 
CapTechU Doctoral Presentation -March 2024 slides.pptx
CapTechU Doctoral Presentation -March 2024 slides.pptxCapTechU Doctoral Presentation -March 2024 slides.pptx
CapTechU Doctoral Presentation -March 2024 slides.pptxCapitolTechU
 
The basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptxThe basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptxheathfieldcps1
 

Kürzlich hochgeladen (20)

The Singapore Teaching Practice document
The Singapore Teaching Practice documentThe Singapore Teaching Practice document
The Singapore Teaching Practice document
 
How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17How to Add Existing Field in One2Many Tree View in Odoo 17
How to Add Existing Field in One2Many Tree View in Odoo 17
 
Patient Counselling. Definition of patient counseling; steps involved in pati...
Patient Counselling. Definition of patient counseling; steps involved in pati...Patient Counselling. Definition of patient counseling; steps involved in pati...
Patient Counselling. Definition of patient counseling; steps involved in pati...
 
CAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptxCAULIFLOWER BREEDING 1 Parmar pptx
CAULIFLOWER BREEDING 1 Parmar pptx
 
UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024UKCGE Parental Leave Discussion March 2024
UKCGE Parental Leave Discussion March 2024
 
M-2- General Reactions of amino acids.pptx
M-2- General Reactions of amino acids.pptxM-2- General Reactions of amino acids.pptx
M-2- General Reactions of amino acids.pptx
 
Easter in the USA presentation by Chloe.
Easter in the USA presentation by Chloe.Easter in the USA presentation by Chloe.
Easter in the USA presentation by Chloe.
 
Presentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a ParagraphPresentation on the Basics of Writing. Writing a Paragraph
Presentation on the Basics of Writing. Writing a Paragraph
 
Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.Drug Information Services- DIC and Sources.
Drug Information Services- DIC and Sources.
 
Patterns of Written Texts Across Disciplines.pptx
Patterns of Written Texts Across Disciplines.pptxPatterns of Written Texts Across Disciplines.pptx
Patterns of Written Texts Across Disciplines.pptx
 
How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17How to Make a Field read-only in Odoo 17
How to Make a Field read-only in Odoo 17
 
Clinical Pharmacy Introduction to Clinical Pharmacy, Concept of clinical pptx
Clinical Pharmacy  Introduction to Clinical Pharmacy, Concept of clinical pptxClinical Pharmacy  Introduction to Clinical Pharmacy, Concept of clinical pptx
Clinical Pharmacy Introduction to Clinical Pharmacy, Concept of clinical pptx
 
How to Show Error_Warning Messages in Odoo 17
How to Show Error_Warning Messages in Odoo 17How to Show Error_Warning Messages in Odoo 17
How to Show Error_Warning Messages in Odoo 17
 
AUDIENCE THEORY -- FANDOM -- JENKINS.pptx
AUDIENCE THEORY -- FANDOM -- JENKINS.pptxAUDIENCE THEORY -- FANDOM -- JENKINS.pptx
AUDIENCE THEORY -- FANDOM -- JENKINS.pptx
 
Benefits & Challenges of Inclusive Education
Benefits & Challenges of Inclusive EducationBenefits & Challenges of Inclusive Education
Benefits & Challenges of Inclusive Education
 
Human-AI Co-Creation of Worked Examples for Programming Classes
Human-AI Co-Creation of Worked Examples for Programming ClassesHuman-AI Co-Creation of Worked Examples for Programming Classes
Human-AI Co-Creation of Worked Examples for Programming Classes
 
What is the Future of QuickBooks DeskTop?
What is the Future of QuickBooks DeskTop?What is the Future of QuickBooks DeskTop?
What is the Future of QuickBooks DeskTop?
 
How to Add a many2many Relational Field in Odoo 17
How to Add a many2many Relational Field in Odoo 17How to Add a many2many Relational Field in Odoo 17
How to Add a many2many Relational Field in Odoo 17
 
CapTechU Doctoral Presentation -March 2024 slides.pptx
CapTechU Doctoral Presentation -March 2024 slides.pptxCapTechU Doctoral Presentation -March 2024 slides.pptx
CapTechU Doctoral Presentation -March 2024 slides.pptx
 
The basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptxThe basics of sentences session 10pptx.pptx
The basics of sentences session 10pptx.pptx
 

Process Mapping

  • 1. Process Mapping Current (As~Is) to Future (To~Be) State Anand Subramaniam
  • 2.
  • 3.
  • 5. Why, What etc etc … Process Mapping Displays the sequential steps involved in converting a specific input into the required output To analyse & develop specific areas for improvement and / or future change initiatives Tools & techniques used to understand, analyse and document processes & activities. Assist in identifying opportunities for improvement Establishing a shared knowledge base Produce a range of ‘As is’ and ‘To be’ process maps Understanding of the work process, resource allocation, training etc Identify efficiencies and where systems can support these Improve processes by removing non-value add, complexity & constrains
  • 6. Moving from Functional to Process View Functions drive the business Processes are acknowledged, but Functions dominate Processes drive the business Purchasing Department Finance Department (A/P) Procure to Pay Order to Cash Recruit to Retire Materials Department (W/House) Purchasing Department Finance Department (A/P) Materials Department (W/House) Customer
  • 7. Process Overview - SIPOC S UPPLIER I NPUTS P ROCESS VALUE ADDED ACTIVITIES O UTPUTS C USTOMER Manpower Machinery Material Methods Information Environment Products Services
  • 8.
  • 9. Information Required for Process Mapping Information Required Responsibility Key responsibilities of the process area Output Key deliverables of each activity - products and services Input methods, materials, manpower, information, equipment etc Activities Key Activities of the process area Key performance indicators Volumes Key volumes related to an activity Customers Recipients of each activity output Suppliers Suppliers of each activity input
  • 10.
  • 12. Process Framework Continuous Improvement Identify Best Practices As~Is Analyse & Evaluate To~Be Implement Business Process Reengineer Business Process Improvement Approaches
  • 14.
  • 15.
  • 16.
  • 18. As~Is Process Design Select a specific Process Scope, Plan & Schedule Resources Select Technique Individual Interviews Focus Group Mapping Document As~Is Process & Improvement Opportunities Analyse, Evaluate & Sign-off
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 38. To~Be Process Design Implementation and Change Management Improvement Opportunities from As~Is Process Design Visioning Workshops Senior Management Vision Best Practice, Benchmarks, Performance, Goals Visioning Workshops
  • 39.
  • 41. Process Mapping Symbols Action/Process Start or End On Page Connector System Activity Decision Document Start End No Yes Yes Direction of Flow Off Page Connector
  • 42. Relationship Map Central Mfg Suppliers Local Dealers End Customers End Customers Local Dealers End Customers End Customers Goods Goods Sales consultations Sales consultations Goods Goods Prognosis and orders Goods Negotiations about agreements
  • 43. Block Diagram Requisition Purchase Order Receive Goods Pay Supplier Procure to Pay Process
  • 44. Linear Flowchart Receive Payment Process order Receive order Prepare materials Assemble order Deliver order
  • 45. Process Flow Map A Begins Load skins in racks Install in jig and drill Return for rework A Apply spray dot Trim, remove lug, clean & apply sealing Verify prior trim Manual rivet, identify and mark B Rework dots Drill identification holes Automatic riveting Apply liquid shim Final drill, countersink B C Ends Fastener/ bracket installation Clean, ident. and scratch repair Ship to next step C Inspect Inspect
  • 46. Cross Functional – “Swim-lane” Maps Shipping Printing Dept Packaging Dept QA Dept Customer Printing Process The information to be published is collected The printed material is stuck and bound together Spelling checks for grammar and spelling are run Order received Ready for distribution? Magazine Publication Process Request Order Fulfilment Process
  • 47. As~Is Process (Value / Non Value Add)
  • 48. Process / Product Benchmarking Sydney Perth Brisbane NZ Start 1 2M 3M 4M 5M 6M 7M Start 1 2 3 PAINT PAINT 4 5 6 PAINT Start 2P 1 3P 4P . 5P ) 6P 7P Start 1S l 2St 3S 4S Obtain approval 5S . 6S 7S 8S PAINT CURE
  • 50.
  • 51.
  • 52.
  • 53.