Alexandre Macedo
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Personal Information
Unternehmen/Arbeitsplatz
Canada, Ontario Canada
Beruf
IT Manager at Icontrol Networks
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Over 20 years of progression and successful direct experience in IT, playing the roles as IT Project Management, IT Application Implementation/Support, IT Infrastructure Manager, IT Services Manager using ITIL framework and IT Technical Manager using Scrum framework, demonstrated technical and managerial experience, a team mentality and the willingness to adapt, always providing customer service-focused for maximum satisfaction.
MAJOR ACHIEVEMENTS:
• Implemented Scrum framework and Atlassian Software Suite (JIRA, Confluence and HipChat) in a software company;
• Implemented ITIL framework starting with Service Desk which helped the IT management of infrastructure, services and applicatio
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Spark 2013 Presentation of making the enterprise agile
gbgruver
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Vor 10 Jahren
Getting Started with Azure DevOps
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Vor 5 Jahren
Moonshot Thinking
Blue Lobster
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Vor 8 Jahren
10 ways to build stronger, more successful teams. Be a better manager.
Weekdone.com
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Vor 9 Jahren
ITIL em pequenas organizações - operação de serviços
Fernando Palma
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Vor 9 Jahren