it is a presentation consisting conflict management.

1. INTRODUCTION Conflict is define in many ways. The Latin word conflictus, a "striking together with force", implies disagreement, discord, and friction among members of a group; interaction where words, emotions, and actions "strike together" to produce disruptive effects. Conflict is an unavoidable outgrowth of group life, for by entering into relations with others we must negotiate and renegotiate our undertakings and our outcomes. There are four main types of conflict: Interpersonal Conflict, Intrapersonal Conflict, Intergroup Conflict.