4. Figurehead:
Perform ceremonial and symbolic duties.
Attending weddings & funerals, reassuring parents of female staffs.
Leader:
Guide and supervise subordinates.
Staffing & training , motivating staff.
Liaison:
Maintain information links in and beyond the organization.
Liaising with overseas business support manager.
6. Monitor:
Collect information from internal & external sources.
Daily stock count, control of cash & costs.
Disseminator:
Share information internally & externally.
Regular meetings for the exchange of information.
Spokesperson:
Convey information to stakeholders.
Accountable to GM.
8. Entrepreneur:
Initiate ideas to bring in innovation &
improvement.
Upgrade service & review new designs of
restaurant.
Disturbance handler:
Take remedial actions.
Restaurants remained closed during the riots for
security measures.
9. Resource Allocator
Distribution of resources.
Budget.
Rosters.
Negotiator
Take part in negotiation activities.
Handle customer complaints.
Dealing with suppliers for better prices.
10. Thank you for your attention,
Presented by:
Akchay Ramdin & Friends