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10 Managerial Roles
3 groups of managerial roles:
1- Interpersonal Roles

2- Informational Roles

3- Decisional Roles
Interpersonal roles:
Figurehead


Leader


Liaison
Figurehead:
 Perform ceremonial and symbolic duties.
 Attending weddings & funerals, reassuring parents of female staffs...
Informational roles
Monitor


Disseminator


Spokesperson
Monitor:
 Collect information from internal & external sources.
 Daily stock count, control of cash & costs.


         ...
Decisional roles
 Entrepreneur


 Disturbance Handler


 Resource Allocator


 Negotiator
Entrepreneur:
 Initiate ideas to bring in innovation &
  improvement.
Upgrade service & review new designs of
  restaura...
Resource Allocator
 Distribution of resources.
Budget.
Rosters.


                   Negotiator
 Take part in negotiat...
Thank you for your attention,
Presented by:
Akchay Ramdin & Friends 
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Henry Mintzberg

  1. 1. 10 Managerial Roles
  2. 2. 3 groups of managerial roles: 1- Interpersonal Roles 2- Informational Roles 3- Decisional Roles
  3. 3. Interpersonal roles: Figurehead Leader Liaison
  4. 4. Figurehead:  Perform ceremonial and symbolic duties.  Attending weddings & funerals, reassuring parents of female staffs. Leader:  Guide and supervise subordinates.  Staffing & training , motivating staff. Liaison:  Maintain information links in and beyond the organization.  Liaising with overseas business support manager.
  5. 5. Informational roles Monitor Disseminator Spokesperson
  6. 6. Monitor:  Collect information from internal & external sources.  Daily stock count, control of cash & costs. Disseminator:  Share information internally & externally.  Regular meetings for the exchange of information. Spokesperson:  Convey information to stakeholders. Accountable to GM.
  7. 7. Decisional roles  Entrepreneur  Disturbance Handler  Resource Allocator  Negotiator
  8. 8. Entrepreneur:  Initiate ideas to bring in innovation & improvement. Upgrade service & review new designs of restaurant. Disturbance handler:  Take remedial actions. Restaurants remained closed during the riots for security measures.
  9. 9. Resource Allocator  Distribution of resources. Budget. Rosters. Negotiator  Take part in negotiation activities. Handle customer complaints. Dealing with suppliers for better prices.
  10. 10. Thank you for your attention, Presented by: Akchay Ramdin & Friends 
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