Experiments have become fashionable. How do you know if the experiment you're running is the right one? How can you run experiments without losing sight of the big picture?

1. Experiment
Your Way Through Transformation
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@jasonlittle
#trega16

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Jason, what do you think?

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FFS….here we go again…
Well, from a process
perspective…

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Great another meddler…
UNCERTAINTYMETER

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oh, he’s not as
annoying as I thought
UNCERTAINTYMETER

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ah, ok, he’s giving us
some options…
UNCERTAINTYMETER

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That was nice…he
gave up his little agile
room.
UNCERTAINTYMETER

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ok, looks like he’s here
to help us out…
UNCERTAINTYMETER

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“Let go of certainty. The opposite isn't
uncertainty. It's openness, curiosity and a
willingness to embrace paradox”
Tony Schwartz,
Author: The Way We’re Working Isn’t Working

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Could everyone standup
please?

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OMG
NOOOOOO!
Eek, this might
be hard.
Cool!

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“we don’t need to embrace uncertainty,
we need to figure out how to reduce it.”
Me,
(unless someone more famous already said that)

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Passive

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Active

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Interactive

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Passive
Active
Interactive
Uncertainty reduction theory - Charles Berger | Richard Calabrese
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Reinforces existing beliefs
Challenges beliefs
3 Strategies, 7 axioms for reducing uncertainty

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Why does
this
matter?
Experiments
have become
fashionable.
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What is the purpose of your experiment?

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Produce a measurable outcome
more certainty
blind jump
Commitment

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getting to action
makes our
brains feel good.
but sometimes
we get there too
early.
Example

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fuzzy measurements
Time-bound
shorter feedback loop
Less certainty

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Explore why + what
Start with Google
OKRs
Example

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Start!
Experiments
Show progress
early
Man, this
change is
really hard
Uh-oh…
Reboot
Hey, it’s
working!
Uh-oh…
E E
E
E
E
E
Intervention
WAV E O F C H A N G E

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Intervention! The ‘Experiment’ was using Lego Serious Play

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17 Change Canvases,
multiple experiments,
Lightning talks as
debriefs

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Experiment:
Peer-pressure
“accountability”

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How’s it going?

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Interventions are events that trigger
change. Experiments are used to transition
people through it.
Me, again!
(man, I’m on a roll…with props to William Bridges.)

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start with the big picture

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Co-create & make visible!

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Prioritize Options

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make things visible

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Establish Rituals
How often should you
review the big picture?
How long should you run
experiments?
What’s the natural pace of
change?
What’s the tolerance for
disruption?

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12-week year
Mastering the Rockefeller Habits
4 Disciplines of Execution
http://12weekyear.com/
https://gazelles.com/
http://the4disciplinesofexecution.com/
“BIG PICTURE” APPROACHES

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1) What’s the point of the experiment?
2) Passive? Active? Interactive?
3) Involve the people affected
4) Make it visible
5) Establish new rituals

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Thanks!