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#dsmagile @jasonlittle
#dsmagile @jasonlittle
LET’S	
  
START
#dsmagile @jasonlittle
ARE	
  YOU	
  
READY?
#dsmagile @jasonlittle
SAY	
  IT	
  
WITH	
  ME:
#dsmagile @jasonlittle
B E 	
   M O R E 	
   A G I L E ! 	
  
B E 	
   M O R E 	
   A G I L E ! 	
  
B E 	
   M O R E 	
   A G I L E ! 	
  
B E 	
   M O R E 	
   A G I L E ! 	
  
B E 	
   M O R E 	
   A G I L E ! 	
  
B E 	
   M O R E 	
   A G I L E ! 	
  
B E 	
   M O R E 	
   A G I L E ! 	
  
B E 	
   M O R E 	
   A G I L E ! 	
  
B E 	
   M O R E 	
   A G I L E !
#dsmagile @jasonlittle#dsmagile @jasonlittle
BE MORE
AGILE!!!
CHANGE YOUR
MINDSET!!! YOU CAN’T DO AGILE, YOU
MUST BE AGILE!!!
AGILE IS ABOUT
CULTURE!!!
#dsmagile @jasonlittle
“There	
  are	
  only	
  3	
  types	
  	
  
of	
  people	
  in	
  this	
  world…”	
  
those	
  who	
  do	
  agile	
  
those	
  who	
  be	
  agile	
  
those	
  who	
  think	
  SAFe	
  is	
  a	
  
good	
  idea
#dsmagile @jasonlittle
#dsmagile @jasonlittle
“There	
  are	
  only	
  3	
  types	
  	
  
of	
  people	
  in	
  this	
  world…”	
  
those	
  who	
  do	
  agile	
  
those	
  who	
  be	
  agile	
  
those	
  who	
  think	
  SAFe	
  is	
  a	
  
good	
  idea
#dsmagile @jasonlittle
MOVERS
MOVABLES
IMMOVABLES
#dsmagile @jasonlittle#dsmagile @jasonlittle
MOVERS
#dsmagile @jasonlittle
MOVABLES
#dsmagile @jasonlittle
#dsmagile @jasonlittle
IMMOVABLES
#dsmagile @jasonlittle
THERE WILL BE NO AGILE,
BOY. I SHALL ENJOY
WATCHING YOU QUIT.
#dsmagile @jasonlittle
WHATAGILEMEANSTOME
TIME
MOVERS MOVABLES IMMOVABLES
#dsmagile @jasonlittle
TEAM
TEAM
TEAM
TEAM
Organizational	
  Boundary
#dsmagile @jasonlittle#dsmagile @jasonlittle
#dsmagile @jasonlittle
Fighting specialization with more
specialization
HR Change AgileAgile	
  
Pilot	
  
Team
Organizational	
  Debt
#dsmagile @jasonlittle
Without	
  deviations	
  from	
  the	
  
norm,	
  progress	
  isn’t	
  possible.	
  
Frank	
  Zappa
#dsmagile @jasonlittle
#dsmagile @jasonlittle
official	
  hierarchy informal	
  hierarchy
#dsmagile @jasonlittle
Organizational	
  Development	
  101
Vertical
and
horizontal
boundaries
IT BUSINESS
#dsmagile @jasonlittle
DEV
QA
PM
BA
Agile Pilot Team
‘agile stuff’ gets
added,
organizational debt
and ‘old’ policies are
kept in place
MGR
MGR
MGR
MGR
Exec
Exec
Exec
#dsmagile @jasonlittle
“structures	
  are	
  processes,	
  systems,	
  
policies,	
  and	
  any	
  visible,	
  or	
  invisible	
  
thing	
  that	
  influences	
  behaviour”
-­‐	
  some	
  weirdo	
  from	
  Canada,	
  eh?
#dsmagile @jasonlittle
Barriers	
  to	
  Agility
0
15
30
45
60
2006 2007 2008 2010 2011 2012 2013 2014
Lack of Management Support
Lack of Skill
General Resistance to Change
Failure to Change Culture
#dsmagile @jasonlittle
but what can
I do?
#dsmagile @jasonlittle
#dsmagile @jasonlittle
Start with a conversation about what matters
#dsmagile @jasonlittle
7s
McKinsey	
  7S	
  Change	
  
Model	
  
A	
  change	
  in	
  one	
  area	
  
creates	
  a	
  ripple	
  effect	
  in	
  
all	
  other	
  areas.	
  
Stolen	
  from…um,	
  
influenced	
  by	
  Jay	
  
Galbraith	
  in	
  1982
#dsmagile @jasonlittle
glabraith star
Galbraith	
  Star	
  Model	
  
Created	
  in	
  the	
  1960’s	
  
after	
  observing	
  a	
  
process	
  change	
  that	
  
didn’t	
  work	
  because	
  the	
  
reward	
  system	
  was	
  not	
  
aligned	
  with	
  the	
  new	
  
process.
http://www.jaygalbraith.com/services/star-model
#dsmagile @jasonlittle
People with skills to:
talk to customers
sell stuff
market stuff
build stuff
keep people happy
A	
  clean	
  break	
  
no	
  pilot	
  teams	
  
no	
  ‘value	
  stream’	
  
no	
  titles/departments/guilds	
  
A	
  new	
  organization	
  within	
  	
  
the	
  organization	
  built	
  
from	
  the	
  ground	
  up	
  
designed	
  to	
  serve	
  
your	
  customers
#dsmagile @jasonlittle
#dsmagile @jasonlittle
Put	
  the	
  Agile	
  stick	
  down…start	
  coaching.
structure
policies
people
Who has the authority to change structure?
Why would they want to do it?
LISTEN to THEIR needs.
Which structures conflict with each other?
Are these policies a problem, or is it your perception?
Who is affected by policy changes?
Who are the “right” people to get on the bus?
How should hiring practices change?
What skill development is needed?
#dsmagile @jasonlittle
Visualize	
  Your	
  Change	
  or	
  Transformation
structure
policies
people
change now change later
Ripple effects and conflicts
What	
  is	
  affected?
#dsmagile @jasonlittle
Lean	
  Change	
  Management	
  
A	
  book	
  that	
  will	
  help	
  you	
  
experiment	
  
your	
  way	
  through	
  change.	
  
The	
  right	
  way	
  is	
  the	
  way	
  that	
  makes	
  
the	
  most	
  sense	
  in	
  your	
  context.	
  
leanchange.org	
  

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Culture Follows Structure - DSM Agile