This webinar was shaped by attendee questions, and was run in a lean coffee type of way. The lesson? As change agents, 'the change' isn't about us, it's about the people who need to live with the consequences of the change so shape the change based on what they need.

1. Agile Change Management
JASON LITTLE | @JASONLITTLE | LEANCHANGE.ORG
#cmiagile

2. Using Agile processes to manage change management
work1
2
JASON LITTLE | @JASONLITTLE | LEANCHANGE.ORG
Using Agile values to change how you approach change
management work.

3. Using Agile processes to manage change management
work1
JASON LITTLE | @JASONLITTLE | LEANCHANGE.ORG
Visualize work on a kanban board
Follow an iterative process
Do standups, retrospectives, ‘demos’ etc

4. 1

5. 1 All in-flight programs/projects - agile or not
“% complete” (we didn’t care how they measured)
Who’s on the team
Red = no budget, Green = budget, White = BAU

6. 1 Risks, issues and blockers
Reviewed 3x per week at daily standup (25 - 40 attendees)
The audit trail

7. 1 Release, and IT change management wall
Tracked upcoming releases
Tracked success/failures
Piggybacked on existing standups

8. 1
1
1.“agile transformation” wall
2.‘random stuff’
3. Three-year modernization dependancy wall
2 3

9. Using Agile values to change how you approach change
management work.2
JASON LITTLE | @JASONLITTLE | LEANCHANGE.ORG
Build your own approach for change
Let the Agile Manifesto guide your actions
Make the change about those affected, not about you
Focus on change that matters
oh, and still do all the stuff I listed under #1

10. 2

11. 2
JASON LITTLE | @JASONLITTLE | LEANCHANGE.ORG
1
Start with #1, that’ll bridge you to #2

12. JASON LITTLE | @JASONLITTLE | LEANCHANGE.ORG
For today:
Backlog To Discuss (5) Discussing (1) Done
leanchange.org/leancoffee

13. 1.b Are there any common CM principles you eliminate? or won't use/
reference? eg Freeze/Unfreeze/Refreeze, "Guiding Coalition", "Sense of
Urgency" etc?
Cause and purpose over urgency
How interested are you
With this ‘agile stuff’?
How much time do you think you give to learning about agile?

14. What's the worst failure of an Agile implementation that you have seen? What
went wrong? How would you approach it differently today?

15. What's the worst failure of an Agile implementation that you have seen? What
went wrong? How would you approach it differently today?

16. What's the worst failure of an Agile implementation that you have seen? What
went wrong? How would you approach it differently today?

17. What's the worst failure of an Agile implementation that you have seen?
What went wrong? How would you approach it differently today?

18. What's the worst failure of an Agile implementation that you have seen?
What went wrong? How would you approach it differently today?

19. What's the worst failure of an Agile implementation that you have seen?
What went wrong? How would you approach it differently today?

20. What are the key principles of Lean Change Management? Transparency?
Collaboration? Do these extend all the way to the people whose jobs are
changing?
Co-creation over planning in isolation
Dialogue over communication
Cause and purpose over urgency
Feedback-driven over plan-driven
Pull over push
*These are not ‘official’ principles, Lean Change Management is about helping you
figure what principles make the most sense in your context over following a script
and/or recipe.

21. 1.a Are any of the principles in Lean Change Management
different than the common principles in most change
management approaches?
Fundamental norms, rules, or values that represent what is
desirable and positive for a person, group, organization, or
community, and help it in determining the rightfulness or
wrongfulness of its actions. Principles are more basic than
policy and objectives, and are meant to govern both.

22. 1.a Are any of the principles in Lean Change Management
different than the common principles in most change
management approaches?
Organizational
Norms
Leadership Styles
Your Temperament The Type of Change
The combination of these attributes shape your principles toward change.

23. I've seen a common thread when Agile is introduced to an
organization that leads to "Agile = cool/good/in", "Waterfall = old
school/traditional/bad". Thoughts?

24. I've seen a common thread when Agile is introduced to an
organization that leads to "Agile = cool/good/in", "Waterfall = old
school/traditional/bad". Thoughts?

25. I've seen a common thread when Agile is introduced to an
organization that leads to "Agile = cool/good/in", "Waterfall = old
school/traditional/bad". Thoughts?

26. JASON LITTLE | @JASONLITTLE | LEANCHANGE.ORG
Wait, who is this guy?
17 years working in Agile
Author of agiletransformation.ca (2012) and http://
leanchange.org (2014)
Worked as Product Owner, Scrum Master, Agile team member,
internal/external coach
Helped Change Management, Marketing, HR teams with Agile
over the last decade
Lego Serious Play facilitator since 2013 (and before it was
cool…)
Organization of Spark the Change Conference since 2014
http://sparkmy.org
Plenty of Agile Certifications (if that matters to you)

27. Results from the live poll on whether or not people liked the session

28. References and Goodies
http://www.agilecoach.ca/cmi/
modernagile.org heartofagile.comleanchange.org