This document provides an overview of online banking, including its history, features, and how to access it. It discusses the introduction and growth of online banking services in Bangladesh and highlights HSBC Bank Bangladesh. The advantages of online banking are convenience and around-the-clock access, while disadvantages include security concerns, technical issues, and the need for computer skills. Security measures like encryption and firewalls aim to protect users, but risks such as hacking still exist.

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2. Online Banking

3. Introduction

4. Aim
 The aim of this presentation is to let the class
understand how the online banking service system
was introduced and its present and likely future

5. Sequence
 History
 Features
 How To Access
 Online Banking in Bangladesh
 HSBC Bank Bangladesh
 Advantages of Internet banking
 Disadvantages of Internet banking
 Security
 Risks
 Sample Safety Measures

6. History
 The concept
 First Internet banking service
 Banking service in United States

7. Features
 viewing account balances
 viewing recent transactions
 downloading bank statements
 viewing images of paid cheques
 ordering cheque books
 transaction approval process
 register utility billers and make bill payments
 investment, purchase or sale
 download periodic account statements

8. How To Access

9. Online Banking In Bangladesh
 Bangladeshi companies, organizations are facing problem to
start full swing e-business.But still they are trying hard for
the betterment of the e-business.According to a report
published in The Daily Star(4th April, 2010) Bangladesh
ranked 118th in the global Network Readiness Index in
2009-10 up from 130th.Bangladesh has to go long way to
develop its network for arranging Digital Bangladesh by the
year 2021 and public and private co-operation and strategic
alliance is required to develop e-business system in the
country

10. HSBC Bank Bangladesh

11. General Background:
 The Hong Kong and Shanghai Banking Corporation (HSBC) Ltd
Opened first Bangladesh branch in December 1996
 Network of 14 offices, 40 ATMs, 6 Customer Service Centres, an
offshore banking unit, and offices in 8 EPZs.
Key Business Areas:
 Retail Banking and Wealth Management
 Commercial Banking
 Corporate and Institutional Banking
 Global Markets

12. Advantages of Online banking
 Offer internet banking as long as there is internet
connection anytime & anywhere.
 Ease of monitoring
 Service is available 24x7
 Reduction in cost of transaction
 Allow easier updating and maintaining of
direct accounts
 Available account balance & information at the touch of a
button

13. Disadvantages of Internet banking
 Transaction problems
 High cost of technology
 Banking relationship
 Technical breakdowns
 Security concern, like “hackers” accessing your bank
account
 Must have basic computer skills and internet knowledge
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14. Online Banking Chart
0
5
10
15
20
25
30
35
40
45
2008 2010 2012
Preferred banking method of all ages
Online Banking
Branches
ATM
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15. Unknown
8%
Mobile
6%
Mail
8%
Telephone
9%
ATM
12%
Branches
18%
Online Banking
39%
Preferred banking method 2012
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16. Security
 Security is a primary concern in internet banking
 SSL(secure sockets layer) protocol is used to ensure data
security between customer browser and web server
 Customer database is protected by double firewalls
 Signature based online banking
 User name and pins
 Anti-virus
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17. Risks
 Operational risk
 Security risk
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18. Sample Safety Measures
 Change your password periodically
 Review your bank accounts frequently
 Try to use low limit credit card for internet
transaction
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19. Conclusion
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20. Q&A
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21. Thank You
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