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Big Data Explained
Case study: Website analytics
© 2015 by deep.bi – Big Data as a Service platform
  This is an example case study showing what big data can mean for
a small website that generates just 5000 visits a day.
  It all depends on what we want do get from our assets like website
traffic.
  If we only measure the number of people who visited our site,
then we do not need to worry about “big data”. We just have to
count total visits (5000 a day, 150 000 monthly).
  But by using just the simple measure we know nothing about our
visitors / customers. So, it is pretty useless.
  On the following slides we present what a website owner can gain
from advanced website analytics and why big data technologies
are recommended.
Website analytics – Introduction
Website visit – Example flow
Website visit
Landing
page
Search
page
Product
page
Product
page
Source page
(referrer)
Customer
leaves
our website
Each of these 5 events is:
collected, enriched with additional features/dimensions
and stored for further analysis and processing.
Website visit
Event type Number of
data points
Total number
of data
points (sum)
Website visit event (1st page view) 1 1
Average number of page views during one visit 4 4
Where the customer came from (“referrer”) 1 5
Raw data from 1 event
(IP, URL, cookie, user-agent, timestamp)
6 30
Enriched dimensions* from 1 event
(product, behavior, device, location, etc.)
50 280
A customer visits a website…	
  
280 information from 1 website visit gathered.	
  
* See Appendix for the list of possible website data enrichments.	
  
280
data points collected from 1 website visit.
Website visit – data volumes
Time span Number
of data points
1 event 280
1 day (5000 events x 280 data points) 1,400,000
1 month 42,000,000
1 year 504,000,000
Let’s assume, we have 5000 website visits daily	
  
42M monthly, and over 500M annually data points collected.	
  
42 000 000
data points collected monthly.
Let’s assume we want to find users who:
  Were interested in buying healthcare insurance
  Use Apple product
  Live in cities with population over 1M people
  Are woman
  Came from our display campaign.
So, we have a combination of 5 (k) dimensions from 50 (n).
Using the combination formula: we will have…
Website visits – analytics
2,118,760
combinations of analyzing
5 dimensions from 50 available.
15,890,700
combinations, if we add 1 dimension more.
It is like all combinations in Lotto (6 from 49).
So, we will analyze:
  millions of data points daily, and hundreds of millions annually
  in thousands of possible ways
  on data that is streamed in real-time and that may change its
structure in time
That is why these standard methods may not work:
  Non horizontally scalable systems (like legacy relational databases)
  Data aggregates (it is not possible to implement all combinations of
data aggregations)
  Relational databases with fixed, pre-defined data schema
Website analytics – summary
And one more thing…
That was a simple task
of analyzing our website traffic only.
The real value is in combining the other data, like:
  Product usage
  Mobile applications activity
  Data from devices (IoT, like: beacons, car plugins etc.)
  Marketing campaigns
  Other customer touch points like: phone calls, emails etc.
This adds tens if not hundreds of other dimensions and multiplies
number of events.
Try your math skills and do the simulation by yourself :)
The real value: adding more data sources
  User/customer segmentation
  Product recommendations: up-selling, cross-selling, next best offer,
next best action
  Content recommendations
  Ad recommendations
  Conversion optimization
  Retention optimization
  Dynamic prices
  …
How we can use this data – examples
Share your thoughts, challenges
or case studies with us.
We help high-growth companies
to make real-time decisions based on big data
by providing scalable, flexible and real-time
data collection, storage and analytics.
Or drop us a line: hello@deep.bi
SUBMIT»
Appendix
Web data enrichment provided by deep.bi
for Publishers and Online stores
Web & Ecommerce Data Enrichment
Location & Internet connection
LOCATION
•  Country
•  Region
•  City
•  ZIP Code
•  Population
•  Latitude & Longitude
•  Time zone
•  IDD prefix to call the city from
another country
•  Phone area code
•  Mobile Country Code (MCC)
•  Mobile Network Code (MNC)
•  Elevation
•  Weather at the moment of event
INTERNET CONNECTION
•  ISP name or Organization name
•  Organization type:
•  Commercial
•  Organization
•  Government
•  Military
•  University/College/School
•  Library
•  Content Delivery Network
•  Fixed Line ISP
•  Mobile ISP
•  Data Center/Web Hosting/Transit
•  Search Engine Spider
•  Reserved
•  Mobile brand
•  Net speed
Web & Ecommerce Data Enrichment
Device, OS, Website content & Products
DEVICE & OS
•  Device Type
•  Device Brand
•  Device Model
•  Device Operating System
•  Operating System Producer
•  Browser
•  Browser Producer
WEBSITE & KEYWORDS
•  Domain
•  Website category
•  Keywords (semantic concepts)
•  Unified product categories
•  Product brands
PRODUCTS
•  Product name
•  Unified product category
•  Store product category
•  Keywords (semantic concepts)
•  Product brand
•  Product regular price
•  Product sale price
•  Price range
•  Product features
Web & Ecommerce Data Enrichment
Demographics, Time & Behavior
DEMOGRAPHICS
•  Gender
•  Age
•  Occupation
•  Martial status
•  Children
•  Earnings
•  Price sensitivity
TIME
•  Event Timestamp
•  Day part (morning, noon, etc.)
•  Day of week
•  Day of month
•  Month
BEHAVOR TYPE
•  Page view
•  Page section view
•  Page attention time spent
•  Page section attention time spent
•  Ad view
•  Ad view time
•  Ad click
•  Ad engagement (hover, etc.)
•  Search
•  Product view
•  Adding to cart
•  Purchase
Share your thoughts, challenges
or case studies with us.
We help high-growth companies
to make real-time decisions based on big data
by providing scalable, flexible and real-time
data collection, storage and analytics.
Or drop us a line: hello@deep.bi
SUBMIT»

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Big Data Explained - Case study: Website Analytics

  • 1. Big Data Explained Case study: Website analytics © 2015 by deep.bi – Big Data as a Service platform
  • 2.   This is an example case study showing what big data can mean for a small website that generates just 5000 visits a day.   It all depends on what we want do get from our assets like website traffic.   If we only measure the number of people who visited our site, then we do not need to worry about “big data”. We just have to count total visits (5000 a day, 150 000 monthly).   But by using just the simple measure we know nothing about our visitors / customers. So, it is pretty useless.   On the following slides we present what a website owner can gain from advanced website analytics and why big data technologies are recommended. Website analytics – Introduction
  • 3. Website visit – Example flow Website visit Landing page Search page Product page Product page Source page (referrer) Customer leaves our website Each of these 5 events is: collected, enriched with additional features/dimensions and stored for further analysis and processing.
  • 4. Website visit Event type Number of data points Total number of data points (sum) Website visit event (1st page view) 1 1 Average number of page views during one visit 4 4 Where the customer came from (“referrer”) 1 5 Raw data from 1 event (IP, URL, cookie, user-agent, timestamp) 6 30 Enriched dimensions* from 1 event (product, behavior, device, location, etc.) 50 280 A customer visits a website…   280 information from 1 website visit gathered.   * See Appendix for the list of possible website data enrichments.  
  • 5. 280 data points collected from 1 website visit.
  • 6. Website visit – data volumes Time span Number of data points 1 event 280 1 day (5000 events x 280 data points) 1,400,000 1 month 42,000,000 1 year 504,000,000 Let’s assume, we have 5000 website visits daily   42M monthly, and over 500M annually data points collected.  
  • 7. 42 000 000 data points collected monthly.
  • 8. Let’s assume we want to find users who:   Were interested in buying healthcare insurance   Use Apple product   Live in cities with population over 1M people   Are woman   Came from our display campaign. So, we have a combination of 5 (k) dimensions from 50 (n). Using the combination formula: we will have… Website visits – analytics
  • 9. 2,118,760 combinations of analyzing 5 dimensions from 50 available.
  • 10. 15,890,700 combinations, if we add 1 dimension more. It is like all combinations in Lotto (6 from 49).
  • 11. So, we will analyze:   millions of data points daily, and hundreds of millions annually   in thousands of possible ways   on data that is streamed in real-time and that may change its structure in time That is why these standard methods may not work:   Non horizontally scalable systems (like legacy relational databases)   Data aggregates (it is not possible to implement all combinations of data aggregations)   Relational databases with fixed, pre-defined data schema Website analytics – summary
  • 12. And one more thing… That was a simple task of analyzing our website traffic only.
  • 13. The real value is in combining the other data, like:   Product usage   Mobile applications activity   Data from devices (IoT, like: beacons, car plugins etc.)   Marketing campaigns   Other customer touch points like: phone calls, emails etc. This adds tens if not hundreds of other dimensions and multiplies number of events. Try your math skills and do the simulation by yourself :) The real value: adding more data sources
  • 14.   User/customer segmentation   Product recommendations: up-selling, cross-selling, next best offer, next best action   Content recommendations   Ad recommendations   Conversion optimization   Retention optimization   Dynamic prices   … How we can use this data – examples
  • 15. Share your thoughts, challenges or case studies with us. We help high-growth companies to make real-time decisions based on big data by providing scalable, flexible and real-time data collection, storage and analytics. Or drop us a line: hello@deep.bi SUBMIT»
  • 16. Appendix Web data enrichment provided by deep.bi for Publishers and Online stores
  • 17. Web & Ecommerce Data Enrichment Location & Internet connection LOCATION •  Country •  Region •  City •  ZIP Code •  Population •  Latitude & Longitude •  Time zone •  IDD prefix to call the city from another country •  Phone area code •  Mobile Country Code (MCC) •  Mobile Network Code (MNC) •  Elevation •  Weather at the moment of event INTERNET CONNECTION •  ISP name or Organization name •  Organization type: •  Commercial •  Organization •  Government •  Military •  University/College/School •  Library •  Content Delivery Network •  Fixed Line ISP •  Mobile ISP •  Data Center/Web Hosting/Transit •  Search Engine Spider •  Reserved •  Mobile brand •  Net speed
  • 18. Web & Ecommerce Data Enrichment Device, OS, Website content & Products DEVICE & OS •  Device Type •  Device Brand •  Device Model •  Device Operating System •  Operating System Producer •  Browser •  Browser Producer WEBSITE & KEYWORDS •  Domain •  Website category •  Keywords (semantic concepts) •  Unified product categories •  Product brands PRODUCTS •  Product name •  Unified product category •  Store product category •  Keywords (semantic concepts) •  Product brand •  Product regular price •  Product sale price •  Price range •  Product features
  • 19. Web & Ecommerce Data Enrichment Demographics, Time & Behavior DEMOGRAPHICS •  Gender •  Age •  Occupation •  Martial status •  Children •  Earnings •  Price sensitivity TIME •  Event Timestamp •  Day part (morning, noon, etc.) •  Day of week •  Day of month •  Month BEHAVOR TYPE •  Page view •  Page section view •  Page attention time spent •  Page section attention time spent •  Ad view •  Ad view time •  Ad click •  Ad engagement (hover, etc.) •  Search •  Product view •  Adding to cart •  Purchase
  • 20. Share your thoughts, challenges or case studies with us. We help high-growth companies to make real-time decisions based on big data by providing scalable, flexible and real-time data collection, storage and analytics. Or drop us a line: hello@deep.bi SUBMIT»